Harry & David Logo
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2.7

Overall Score

Author: Kalicia Bateman

LAST UPDATED: February 15th, 2022

Top Ranked Companies

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The Good

  • Grow their fruit
  • Free shipping options
  • Great satisfaction guarantee
We liked that Harry and David grow the fruit that they include in their gift baskets. They also have a special emphasis in being a green business. Over 90 acres of their pear growing operations are Royal Riviera certified pear orchards. We also like the fact that many of their gift baskets have free shipping options. Another exciting aspect of Harry and David's product and services is their "strongest guarantee in the industry." Harry and David guarantees that gift recipients will be delighted or the appropriate refund or substitution will be made. Sometimes, weather factors may make it necessary for a substitute to be made, and Harry and David provide a fruit-growing calendar to help customers make the best gift basket selection. We also liked the fact that Harry and David was one of the companies reviewed that lets customers make payments via PayPal.
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The Bad

  • Not customizable
  • Wine shipments may have issues
We found that Harry and David had some great products and services, but they all include food options. There are also not a lot of options for customizing a gift for a person. Even though there are flower and bouquets available, customers cannot other gifts. Also, we found that, depending upon the region; it may be difficult to ship wine and spirits due to liquor laws.
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The Bottom Line

We would recommend Harry and David for food and flower gifts. We found that their customer satisfaction was formidable and that there were a lot of options to choose from, including cakes, flowers, wreaths, and other things that are grown on Harry and David's orchards and farms. We do, however, emphasize, that the gift baskets available only include food and items grown by Harry and David.
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Star Rating

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1.8

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76 Reviews

Review Breakdown

5 grade

12%

4 grade

5%

3 grade

5%

2 grade

8%

1 grade

70%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Matthew Driggs Salt Lake City, UT

I have never ordered from Harry and David but I have received over 20 product from them that other companies have sent me as a thank you or as a gift, hoping to get my business. Overall I have liked getting the gift baskets, but quite honestly, they look good but seem small when you really think about what you are getting. A huge gift basket looks impressive and so the immediate feeling is good, but the actual value (what you actually get) isn't that great.

7 years ago

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Rebecca D

These gift baskets are over the top in quality items. Their dried fruit is amazing and everything looks just like on the website. Great for business gifts or out-of-town relatives.

4 years ago

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Michelle Rios Ogden, UT

I have been on the receiving end of a wonderful Harry & David gift basket. It was fun to open each unique box to find a tasty treasure inside. We enjoyed sharing our treats with our friends during the holidays. Thank you!

6 years ago

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Thomas Hullinger Pleasant Grove, UT

These are a special gift that is great for any occasion. Highest quality and are always well received.

8 years ago