Also, GiftBasket.com is great about getting a gift out on the same business day. 99.7% of all gift baskets ordered by 4pm will ship out on the same business day. Of the gift basket companies reviewed, we also felt that GiftBasket.com had the largest variety of products and services to choose from. Also, the beer and wine gift baskets were a nice theme. The gift baskets we saw were able to help customers select from a wide variety of liquors, spirits, and wines that might be appropriate for a particular occasion.

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The Bad

Large restocking fee

GiftBasket.com has a generous refund and return policy. However, we were concerned about the $25.00 restocking fee and loss of shipping and handling fees for the customer. If a customer were truly not satisfied with their product, they stand to lose a minimum of $25.00 for their investment.

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The Bottom Line

We recommend GiftBasket.com for its wide variety of products. Also, themes change throughout the year for the season. The blog gave us a wide variety of products, including the different chocolate truffle packages, the Valentine's Day themed materials, and other packages. We also liked how hard GiftBasket.com worked to get orders out on the same day, offering free shipping via UPS ground. Other types of shipping, however, did cost somewhat more.

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Stevan Peete Cape May, NJ

My experience with GiftBasket.com was remarkably pleasant. Admittedly, I was concerned given the number of poor reviews, but I decided to give them a chance anyway. My order consisted of 8 bouquets that were set to arrive four days after I had purchased them. My one negative remark would be that only 7 arrived on time, so I could not use the last one for my intended purpose. The others arrived within the time frame I had set for them, and they looked fantastic! There was little to no wilting, and they all smelled like they had been hand-picked that morning. A romantic treat for anyone to enjoy.

6 years ago