GiftBasket.com

I sent this to a friend for her birthday and for $75 I expected her to be excited about it. She said it was nice. When I got to talking to her more after her birthday had passed I asked about it in more detail and it was much smaller than I’d imagined and all that was included was a plain white coffee mug. It says a Starbucks mug, which should be a $15 value at minimum and many of their mugs are much more than that. We are great friends and I asked her if she thought it was worth $75 and she actually said that she felt really guilty that I paid that much for that. Not the experience I was hoping for. I send gifts often as I live out of state from family and friends and I will not be a repeat customer with this experience nor would I recommend this company. The item was not as described.

Totally unhappy about their shipping policies, specifically in relation to informing the customers about the policies BEFORE THEY pay ridiculous prices for "overnight" delivery that will not arrive for 3 days. I called just seconds after my order to switch the shipping, was informed that the shipping was changed, and TWO HOURS later was told that they were "so sorry, but the package shipped before they could stop it." So, evidence of their agreement to fix the shipping did not stop them from scamming $48.00 for overnight shipping that will definitely not occur overnight. I was "compensated" with a 20% off coupon. Too bad for them, I will NEVER order or recommend their company again. Even if the basket turns out to be delightful.

Ordered my basket for family. They won't stop sending advertising e-mails. I have unsubscribed but as of yet to no avail. I have tried to use their site to tell them of my annoyance The site put you through many pages in order to get to the comment pages. I don't find that "user" friendly. Of course they upgraded their web page for buying purposes and to their advantage but they should also address these constant e-mails. I will not buy from them again. There is enough junk in my inbox