Blooms Today

• Pricing
• Customer Support

Pricing

Ordering flowers can get surprisingly expensive, but the good news with Blooms Today is that they have relatively low prices. Their bouquets range from $25 to $80. While $80 is pretty steep for a bundle of flowers, some competing florists will charge you upwards of $100 to $400 for a bouquet. Blooms Today also provides their money-back guarantee if you're unhappy with what you paid for. That alone gives some peace of mind.

Customer Support

Their 24-hour phone line for customer support is worth mentioning as well. Should you have any difficulties while picking out flowers or finalizing the order, you can call this number for clarifications. Plus, as long as you order by 2 o'clock on the day you want the flowers delivered, Blooms Today offers same-day delivery, which is even more convenient. But the customer support doesn't stop there. Blooms Today provides plenty of resources for you before, during, and after your order. Should you need help picking out the right flowers, getting a price estimate, or even tracking your delivery, the company has provided phone numbers and physical addresses to contact them. In particular, it's helpful that you can call to track the status of your order and not wonder if it has been delivered. In addition, there is a company blog with articles that help you learn how to identify different types of flowers, take care of the bouquet that was delivered to you, select the right bouquet for your occasion, and more. Another pro for Blooms Today is the quality of their flowers. Because they grow their flowers in lush South American farms and take detailed care to preserve them until delivery, their flowers are fresh.

• Customer Complaints
• Website
• Limitations

Customer Complaints

There are some online reviews of Blooms Today that speak pretty harshly about their services. Some customers have reported being scammed by the company and had negative experiences because they didn't read the fine print on their orders. Being such a widespread company, it's possible that the customer service will vary depending on your location and order. But it speaks negatively of Blooms Today that some of their customers felt deceived and mistreated.

Website

The company website for this florist needs work too. The layout of it is cluttered, which can be overwhelming. And since Blooms Today has so many different options for bouquets to order, their website needs to make it easier for customers to view the bouquets and find one that matches their occasion.

Limitations

It's true that this company has a wide selection of bouquets for a variety of special occasions. But one limitation they have is the types of flowers they create these bouquets with. Primarily, Blooms Today creates bouquets using roses, lilies, and carnations. While these flowers are beautiful and commonly used in bouquets, it would be nice for customers to have a few more options on which types to include in their orders.