Name: Overnight Glasses
Rating: 4.3

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Pissed off Wesley Chapel, FL

They sent reading glasses instead of my rx. Said the ex was written both ways, near and far, didn't bother to verify. Nope just sent readers. Who pays $60 for dollar store readers. Obviously I needed my distance prescription. Now I'm leaving on a trip with no glasses. Customer service? Non existent

5 years ago

Reply from Overnight Glasses

Hi, Sorry this had happened. We usually follow the prescription to the letter and couldn't know it meant differently. Please reach out to support@overnightglasses.com we wish to help.

Aug. 28th, 2021

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Snehal New York, NY

I sent a DG frame to just replace the lenses. My frame is out of shape and I am unable to use it. this is because the replacement lenses are flat, have now curvature hence the shape of my frame is altered. Cannot use the frames anymore. Learnt a lesson- never again online glasses!

5 years ago

Reply from Overnight Glasses

Hi Snehal. Thank you for sending us this review. Please let me know the order number, i wish to help.

Aug. 28th, 2021

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Terrie Philadelphia, PA

Took more than a month to get my glasses and the lenses were in the wrong sides

5 years ago

Reply from Overnight Glasses

Hi Terrie. Please let me know the order number i wish to help. Each order is triple inspected and verified by certified opticians. This should not happen and we wish to make it up for you..

Sep. 14th, 2021

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Verified Customer

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Dan Rymarz Plano, TX

quick, accurate, is as advertised (but not overnight)

5 years ago

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Verified Customer

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Olga Dytyniak Trenton, NJ

The delivery took a very long time, more than 2 weeks

5 years ago

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Verified Customer

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Rudy Ternbach South Hadley, MA

Good glasses but longer wait than expected.

5 years ago

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Verified Customer

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Nikki Adetoro Ellicott City, MD

Responsiveness is zero. They never get back and unable to reach someone on the phone

4 years ago

Reply from Overnight Glasses

Hi Nikki, Sorry for this. We are a little short handed. Have your issue been taken care of?

Jan. 6th, 2022

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Verified Customer

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Wendy Rose Los Angeles, CA

The glasses are beautifully made but too expensive.

5 years ago

Reply from Overnight Glasses

HI Wendy. Sorry the glasses were too expensive. Can you share with us which part you felt was too expensive? We wish to learn from this and perhaps restructure some of the prices. The lenses we use in our glasses are all HD lenses with superb optics. Each lens we bring in, is tested in COLT Labs for the highest scores. All the lenses include premium Anti-Glare, Easy Clean, UV protection, and scratch protection coatings.

Sep. 14th, 2021

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Hannah Barth Tallahassee, FL

Overnight Glasses was a great option for replacing my glasses when they broke before an exam.

4 years ago

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Verified Customer

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Thomas Fish Santa Fe, NM

Nose pieces constantly falling off. Poor design.

5 years ago

Reply from Overnight Glasses

Hi Thomas. Please let me know the order number i wish to help.

Sep. 14th, 2021

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Verified Customer

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Bernard M Schlattweiler Niantic, IL

Have to wear my glasses crooked on my face to get my bifocals lines to line up.

5 years ago

Reply from Overnight Glasses

Hi Bernard. We can definitely fix this issue. Please let me know the order number and i will have our support team reach out.

Sep. 8th, 2021

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Verified Customer

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anthony flores Lowell, MA

i never got my glasses it said delivered and there was nothing there

5 years ago

Reply from Overnight Glasses

Hi Anthony. Please let me now the order number. i wish to help.

Sep. 9th, 2021

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Verified Customer

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Todd Wood Huntingtown, MD

Terrible return or contact info ..wrong glasses

5 years ago

Reply from Overnight Glasses

Hi Todd, Please let me know the order number. I wish to help.

Sep. 8th, 2021

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Verified Customer

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Bruce Corrigan Knoxville, TN

Bad experience delayed shipping. Overnight is a joke

5 years ago

Reply from Overnight Glasses

Hi Bruce, Sorry this was your experience with us. Please let me know the order number i wish to help.

Sep. 8th, 2021