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Overnight Glasses

Is This Your Business?
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6.1

Overall Score

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arnab ganguly Cypress, CA

I needed some last minute glasses after misplacing my last pair. I ordered my glasses for overnight delivery. Great communication. Great price. Received item the next morning. Absolutely recommend without reservation.

5 years ago

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Reply from Overnight Glasses

Thank yo so much for sharing your experience with us. Reviews like yours help us understand we are on the right path

Aug. 28th, 2021

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Harold Spencer Macomb, MI

Overnight Glasses has been a great fit for my chaotic lifestyle. It’s so easy to order glasses and I can do it in the middle of the night verses during business hours when I too am working, therefore, I like their flexibility best and the products are great.

4 years ago

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CypressH Ellicott City, MD

I was very happy with the speed I got my glasses, it took two days as opposed to the regular almost two weeks of other online retailers. I also really like that the glasses come with glare perfection when my in person eye doctor charges extra.

4 years ago

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Conrad Casser Hailey, ID

Excellent customer service. Good prices without having to buy new frames. A great service.

4 years ago

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Jacob Mark Protsik Toledo, OH

They were great when i first tried them on then i realized they are to small and look like childrens glasses. They dont even go over my ears and sadly i think its too late to return them

5 years ago

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Reply from Overnight Glasses

Hi Jacob. Please let us know the order number. We cover such issues at no addiotnal charge.

Oct. 12th, 2021

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Tuvia Helfen Florence, MA

Quality and fastest around! Great prices and good customer service experience too!

5 years ago

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Eder Houston, TX

Fast shipping love my glasses and the price was great I would shop from them again

5 years ago

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Ron Skopitz Kennesaw, GA

Good selection, excellent configuration options, clean purchasing interface, fast turn-around.

5 years ago

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Stoney Southcotte Greeley, CO

I had a great experience buying glasses. Very easy and got my glasses quickly and they're perfect.

5 years ago

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Anthony Barnes Amboy, WA

Customer Review Video

5 years ago

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Patricia Spanaway, WA

They were willing to take my older frames and se if new lenses could be installed.

5 years ago

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Charles C Frank Longmont, CO

Excellent company! Fantastic glasses ! Great to work with and great price !

5 years ago

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Kimberly Mays Somerdale, NJ

Because of how quick they are with the process and how I am informed throughout each step!!!

5 years ago

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Nick Franklin Lakes, NJ

The quality of the product received reflects on the care they put into their service

5 years ago

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Starasia Jones Waterbury, CT

Since the first order , OG has literally meet my expectations every single time .

5 years ago

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Damon Mitchell Fort Lauderdale, FL

Amazing customer service, wen't above and beyond to make sure I was happy with my purchase.

5 years ago

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James Plano, TX

Great concept and easy to use. They have this service down pat!! I will be using again

5 years ago

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Myrna Homaryar North Hills, CA

I mailed out 6 pair of glasses only to receive ALL in the wrong prescription, had to mail back and they DID send me a label, but it was frustrating.

5 years ago

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Reply from Overnight Glasses

Hi Myrna, Please let me know the order number/s. I wish to help. It's very rare that we will send wrong prescriptions.

Sep. 8th, 2021

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William OBrien Boca Raton, FL

I think if you could pick out 2 or 3 frames and do a side by side comparison it would help picking the frame

5 years ago

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Reply from Overnight Glasses

Hi William, Thank you for this constrictive feedback. We do have a Wishlist that can compare the frames. are there any missing details there that we can add? Really appreciate you taking the time and help us with this.

Sep. 14th, 2021

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Candace Brown Clinton, MD

On time, accurate, and high quality frames. Loved the real time updates on my order.

5 years ago

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Mary Harrison, NJ

Fast & convenient service. I received high quality lenses for my glasses for very affordable price

5 years ago

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Maurice McWhirter Traer, IA

Quick. Accurate. Even corrected the prescription after I sent an incorrect one fir free

5 years ago

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Phillyanyhouse Springfield, PA

I ordered replacement lenses for my mother, who was visiting me in PA but live in NV. There's shipping label error that could have been solved easily with customer support but unfortunately THEY DON'T HAVE ANY!!! I called over 100 times but it always goes to answering machine. I started writing email but the guy who is responding doesn't even refer to our previous conversation so he always starts from the beginning. At this time I am so worried that I am going to lose my $159.I have started dispute with my bank . This is what I want you to reconsider before you order this company. I didn't get any service yet so no matter how long it takes, i will recover my money. What if after you recieved your glasses, you need help and try to reach out to this company???? BUYERS BEWARE!!!

4 years ago

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Reply from Overnight Glasses

Hi. Sorry this was your experience. We are bit shorthanded at this moment. Hope that by now your issue is resolved but if not, please reach out to me Gidon@overnightglasses.com and I will help.

Dec. 2nd, 2021

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JT DeBary, FL

I had my my own frames shipped to them. I got an email that they got my glasses and it’s in the cutting phase. I waited 5 days and not update. I contacted them and told me that my glasses was shipped on March 11th. And provided me with a wrong tracking #. It’s now March 23rd and I still haven’t gotten my glasses. Contacted them 3 times already The 2nd time they said they will look into it and has not followed up on me in 5 days. I had to contact them again and no reply. I had to reverse the charge on my credit card not only that They lost my $118 pair of Oakley frames. This company sucks period.

6 years ago

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Reply from Overnight Glasses

Sorry this was your experience. Hope you can give another chance and make this right. Please reach us at Support@overnightglasses.com with your order number and we will try and remedy this issue. We had greatly improved our lens replacement service turn time.

Aug. 28th, 2021

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Emily Johnston Richmond, VA

Fast and easy process! I did the entire order process online!

4 years ago

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Jackie Seymour, TN

Because I got my glasses the day they said I would receive them

4 years ago

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Jessica P New Fairfield, CT

Glasses got to me very fast and look great and are great quality.

5 years ago

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Sylvia Aponte Watertown, NY

Easy process and fast turnaround with my prescription eyeglasses.

5 years ago

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Joan Pham Orlando, FL

Fast reply, good quality lenses & best customer service I've ever encountered

5 years ago

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Dale Anderson Barberton, OH

Great quality and fast service! Very friendly correspondence.

5 years ago

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Frank Rogers Von Ormy, TX

They followed through and I was informed every step of the way.

5 years ago

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Christina Bell Woodstock, GA

The process, glasses, and the speed it was sent to me was phenomenal.

5 years ago

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Maury Solel Montvale, NJ

Speedy service, quality work as reflected in comfort on my nose bridge

5 years ago

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Melvin C Belli Mill Valley, CA

First oder you got the prescription wrong, your tecs switched the numbers, maybe they weren't wearing their glasses

5 years ago

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Reply from Overnight Glasses

Hi Melvin. Please let me know the order number. I wish to inspect and remedy you for this issue.

Sep. 14th, 2021

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Michael Perugini Indianapolis, IN

The glasses looked and worked very well. They also got to me extremely fast

5 years ago

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Pamela Knox Harwich, MA

Great ordering process, customer service, and I like the glasses!

5 years ago

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Vinnita M Macri Penfield, NY

Quick and exactly as ordered. Loved my glasses when they arrived

5 years ago

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Mike McCanless Laguna Beach, CA

Product delivered as promised with great communication and fast shipping

5 years ago

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Rhonda wildon Philadelphia, PA

It was very easy. I received the glasses very fast. And the price was great

5 years ago

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Dawood Marion Berkeley, CA

The service is executed well and the turnaround is super fastüî•

5 years ago

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Steve Smedley Atlanta, IL

My glasses are fantastic! Very good value and are holding up well.

5 years ago

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Liz-e Patton Portland, OR

Lots more scratches than other lenses, but fl-41s were cheaper here than other places.

5 years ago

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W.C. Lewis Lakeville, MN

Prices aren't the best but their selection in lenses is. I've used them three times.

5 years ago

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Jay Nash San Francisco, CA

Uses cheap mailing methods through stamps.com. They lost my frames that I sent in for new lenses. I was able to obtain the usps records which was suppose to be an internal document and it showed that they spent $3.21 for shipping the frames. No insurance or even use reliable service as ups or fedex. Definitely not an overnight service. I get more advertising from them that over ways the cost of shipping. only if they move their resources and make sure they deliver a good product as promise they won't be need to spend it on advertising. I would not recommend using overnight glasses

5 years ago

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Reply from Overnight Glasses

Hi Jay. Please let us know the order number. We will order new frames to replace the ones that got lost. We are working to implement new features to be able to insure and track lens replacement orders. These issues are pretty rare to happen and we cover the cost of the frames (regardless of carrier) even if it was lost in-route.

Sep. 21st, 2021

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Paola Alessandra Sensi-Isolani El Cerrito, CA

this is a terrible company! they advertise overnight glasses but for me this was hardly the case. I ordered them more than 5 days ago and still havent received confirmation they have been made and they were simple one lens glasses! Basically I have wasted $250 for glasses I will not receive before I leave. and the overnight service they use UPS doesn't deliver on Saturdays!! BEWARE OF THIS FALSE ADVERTISING! they don't even deserve one star and even though they list a phone number they never answer the phone!

5 years ago

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Reply from Overnight Glasses

Hi Paola, Really sorry this was your experience with us. We are growing very fast and working to expand our customer service availability. Please reach out to support@overnightglasses.com with the order number and we will gladly assist you.

Aug. 28th, 2021

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Kathy Miller Stewart Highland, CA

I ordered glasses , paid a ton for next day delivery. They did not look good, I mailed them back. 30 days after my order, still waiting for my refund. First, they shouldn’t use the name Overnight and use the term Free Shipping if you have to pay an outrageous, non refundable fee to receive them overnight. Second, it shouldn’t take so long for my refund. Never using again!!!

5 years ago

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Reply from Overnight Glasses

Hi Kathy, Please let me know the order number, i wish to help.

Aug. 28th, 2021

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Wayne Hughes Alpharetta, GA

Very unhappy. Horrible service. I just received my glasses. The prescription was completely wrong! It was suppose to be a -4.0 and they put +4. 0 in the glasses. Plus I paid $59 for Next Day Rush and they sent them to be three days later. I requested a refund of shipping and got no response. I called to try and replace the glasses and no one answers and it says mail box full.

5 years ago

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Reply from Overnight Glasses

Hi Wayne. Sorry this was your experience. Please let me know the order number. i wish to help.

Aug. 28th, 2021

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Irina Fimov Chicago, IL

Firs of - it took much more than 1 night. Second - i got my glasses back totally unusable - frame is deformed to the point that glasses are dropping out with any move i make. Frame e is totally normal and used before for the prescription lenses without issues. The customer service is the worth - a few weeks since i complained and still no answer!!! DO NOT USE THEM!!!

5 years ago

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Reply from Overnight Glasses

Hi Irina, Sorry this was your experience. Please reach out to our support team with the order number. We wish to help! support@overnightglasses.com

Aug. 28th, 2021

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Gene Lawrence, MA

Unfortunately, they do not stand by their product. I replaced lenses in two frames with them. One is holding up nicely. In another, one lens developed a noticeable stress crack in it. I contacted the company. Their answer was “send it to us we’ll put new lenses in”, but they want me to pay ... again. Would anyone deal with a company like that?

6 years ago

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Reply from Overnight Glasses

Hi Gene, We take full responsibility for any manufacturing defect. 100% full refund for any such issue. We do need to inspect the lenses first as it helps us to avoid any such issues in the future.

Aug. 28th, 2021

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Travis White Lakeland, FL

Horrible company fake review on the actual site. I sent my frames in for lenses on the 3rd today is the 14th. It still saying in production I have called as well as sent emails with no responds. I have requested my money and frames back with no responds. DO NOT DO BUSINESS WITH THIS COMPANY THEY ARE THIEVES. Steal your frames and money and will not respond. I will be contacting my attorney and bank to report fraud

6 years ago

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Reply from Overnight Glasses

Hi Travis, Please let me know the order number. We need to investigate this issue and remedy you for the lost frame.

Aug. 28th, 2021