Databasics

• Great Features
• Customer Service Options
• Free Trial

Great Features

Data-Basics's expense reporting cloud-based software is able to provide a lot of amazing features. This software has many solutions for its customer specifically created by Data-Basics:

• Easy Expense Data Entry — Inputting work expenses is easy to do and can be done directly from a smartphone. The automatic transactions feed makes it so that your manual entry is kept to a minimum.
• Workflow and Policy Enforcement — Workflow and compliance rules, specific to the country, allow you to specify exactly how you want the system to work for you. This expense reporting solution is custom made for each its customer's situations.
• Payment and Reimbursement — ACH allows you to approve expense reports and reimburse employees quickly and securely. This system solved problems of overpaying employees for expenses, or in some cases underpaying them.
• Receipt and Audit Features — This feature allows users to take pictures of receipts, fax them, or scan them. They're then digitized.
• OCR and Express Reporting Options — OCR allows you to read receipts and auto-fill report fields faster for more automated report processing.
• Mileage Reimbursement — This features reduce manual effort and make reimbursement more transparent.
• Reporting and Analytics — Data-Basics offers reports and analytics that give executives, administrators, or managers the ability to view credit card reconciliation, vendor spending, departmental reports, and compliance. 

Data-Basics also provides automated accounting integration, time tracking integration, and travel integration.

Customer Service Options

Data-Basics offers a couple of customer service options-phone support or email support. When you call you can talk to real people and have your questions answered. All customers also are assigned to a dedicated professional service team that works with you from initial setup through implementation and after.

The customer service promise is that "you're always working with someone you know, and more importantly, someone who knows you." The company deals with lots of issues and will be able to best understand your issues and concerns. Although its offices are only in the USA and Canada, it offers customer service to all its customer in foreign countries.

Free Trial

Mobile access allows you to do everything an end-user can do on the computer-version of Data-Basics Expense. Everything can be done on the go. A free trial, free demonstration, and free webinar help assure users they're getting the package and software to meet their needs.

• Vague Pricing
• Reviews
• Limited Currencies

Vague Pricing

Pricing is a bit vague. Some reviews say packages start at $500 per month, while others quote it as dramatically lower. To get an estimate, you have to contact Data-Basics to receive a personalized quote. Data-Basics is aimed directly at mid to large sized businesses with no plans for personal expense management.

Reviews

Despite one of the big selling points for Data-Basics being mobility — the ability to use the software on your mobile device — the reviews for the apps aren't generally very positive. Overall, the app currently has only 2.5 stars. Thirteen of 30 reviews of the Android app give the application only 1 star, and only 7 of the 30 reviews give it 5 stars. The negative reviews site slow screen changes and many crashes. However, it should be noted that the reviews with iTunes for both the iPhone and iPad app are a lot more positive — 4 stars overall.

Limited Currencies

The site describes Data-Basics as being global and it does support many languages (Arabic, Chinese, Dutch, English, French, German, Italian, Japanese, Korean, Portuguese, Russian, Spanish, Taiwanese, Thai, and Turkish); however, currently, Data-Basics only supports seven different currencies.