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Shopify

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5.6

Overall Score

Author: Kalicia Bateman

LAST UPDATED: December 30th, 2021

Shopify has a major presence in the eCommerce market. It powers a significant number of online stores and is considered an industry leader. Shopify also offers its customers many different options for creating an entirely unique storefront, and its tools are integrated so well that you will find every tool you need to manage your online store (as well as in-store POS) right at your fingertips. Shopify has already helped businesses sell over 8 billion dollars worth of products.

Whether you sell online, on social media, in-store, or out of the trunk of your car, Shopify has you covered. Selling your products in many places should be every bit as simple as selling in one. With Shopify’s e-commerce software, you get one unified platform to run your business with ease. When we say it’s never been easier to start a business, we mean it. Shopify handles everything from marketing and payments, to secure checkout and shipping. Now you can focus on the things you love.

Be sure to check our Shopify Reviews below to see what others have to say about this e-commerce site. 

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The Good

  • Templates
  • Mobile Accessibility
  • Plans
  • Security
  • Features

Templates

Shopify offers more than 100 professionally designed templates. It also has a theme store where you can pick a theme that specifically corresponds to the industry your product is part of. On top of this, Shopify allows third party professionals to design themes, which are then featured among the other storefront templates. Shopify also has its own programming language known as Liquid, which can be used to make a completely unique storefront. Customers with a little coding experience can also design their own storefront using HTML or CSS.

Mobile Accessibility

The mobile functionality allows for shop owners to manage their store from their mobile device. Shopify's App store also features more than 500 apps (both free and paid), all of which are geared towards optimizing your online business. Shopify has 24/7 customer support and has even listed special telephone numbers for international customers. The Shopify website has changeable language settings that make it user friendly.

Plans

Shopify's Basic package costs $29/month and includes an unlimited amount of file storage, bandwidth, products, and a discount code engine. For those customers who aren't ready for an online store, Shopify offers a Lite starter package that gives users most of the same features as the upgraded packages, except for ways to sell on your own online store, Pinterest, and Twitter. Users can choose from special templates and are guaranteed use of a secure checkout system. If you need more than the Lite and Basic package, Shopify has two other plans to choose from that range in price from $79-$179 per month. The difference between these plans is the credit card rates online and in person. The online credit card rates for Shopify's Lite and Basic plan are 2.9% + $0.30 and 2.6% + $0.30 and 2.4% + $0.30 for the Pro and Unlimited plan, respectively. Shopify even has plans available for enterprises which means it is basically able to service any kind of business out there.

Security

Shopify's storefronts are highly secure. Shopify is certified PCI compliant, and the company hosts many online stores and handles a massive amount of transactions using its own payment system. Even though Shopify has its own system, it also works with 70 other payment gateways so there is no need to have Shopify handle your transactions if you already have a Shopify-supported payment gateway. Along with the security of Shopify's payment system, the company also offers a free highly secure SSL certificate to protect customer's information.

Features

Shopify boasts many features. According to its website, it has many free themes for your ecommerce website, accepts credit card payments, has multiple sales channels, a store builder with search engine, review apps, and discount code options. 

With its inventory management and free apps, it makes it simple for a small business to start selling immediately.

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The Bad

  • Mobile App
  • Plans
  • Shopify Payments

Mobile App

Shopify's apps may streamline your online store operations, but many of them charge additional monthly prices on top of the price you pay to keep your Shopify store running. The apps are helpful and can save time for crucial business operations like accounting, marketing, and shipping.

Plans

The Lite plan doesn't allow you to sell online; it only allow sales through Facebook or a Point of Sale system. The Lite and Basic plans come with a variety of useful features but in order to have gift cards, professional reports, and an abandoned cart recovery you will need to pay for the upgraded Pro plan. In order to get an advanced report builder, real-time carrier shipping, and the lowest card rates for transactions, you will need to pay for the Unlimited plan.

Shopify Payments

Using "Shopify Payments" removes the transaction fee but if you choose to go with a third-party payment gateway, that transaction fee will be required. If you decide to use an external payment gateway other than Shopify Payments, then you will be charged some percentage of a transaction fee ranging from 2 percent to .5 percent depending on which plan you are on.

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The Bottom Line

Shopify is a trusted eCommerce platform. If you are looking to create a highly functional and attractive online store, Shopify is a worthwhile investment. Shopify's month-to-month costs are slightly higher than its competitors, but with its modern storefront templates and its integration abilities, Shopify has truly proven itself as a leader in the eCommerce industry.

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Star Rating

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4.1

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62 Reviews

Review Breakdown

5 grade

53%

4 grade

24%

3 grade

8%

2 grade

6%

1 grade

8%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Chase Sagum Pleasant Grove, UT

I've setup 4 different stores with Shopify over the past year and have loved how simple and effective it is. Here's what I love about Shopify: 1. That it only takes me about 1-2 hours to get everything setup from the domain to design, all the way to getting my products imported. 2. My site and checkout are all mobile optimized right out of the gate. 3. Getting setup with Shopify's merchant account only takes me a day or two before I'm live and taking orders. 4. They have a really cool fraud protection system that evaluates the risk levels of each transaction. Great for preventing charge backs. 5. The mobile app makes it super easy to manage orders when I'm away from the office. 6. I'm a dropshipper and Shopify makes drop shipping super easy. Whenever I hit the "fulfill" button on an order it automatically emails fulfillment the details of the order. Love Shopify! These guys are great. Highly recommend for anyone wanting to get into Ecommerce.

11 years ago

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Dave Fortin Kingston, PA

Great! I used their free trial for a little while but opted to not move forward as I didn't have enough to sell but they're an awesome platform if you're looking to sell your products and make some cash on the side. Very user friendly platform!

4 years ago

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Heather Truelove Levittown, PA

I googled "Shopify customer support" and called the number. There was a very polite message explaining that they were in conference working on new components, but that support was available via Twitter and email. I messaged on Twitter and received a reply in just a few minutes that answered my question clearly. Very happy.

9 years ago

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Mike Rusallo Waco, TX

I set up a Shopify store with my wife for a small business she started selling some of her baby clothing. It was really easy, which was nice because we didn't need to hire a developer or a designer. We had our questions answered really quickly and it's been smooth sailing ever since.

10 years ago

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Rose G.

I used Shopify for a past project - a custom athletic sock store. I found it to be easy and user friendly and was surprised at how good the store looked with minimal effort and design skills. For me, the best part is the 24/7 support. I will definitely use them for my next entrepreneurial project.

11 years ago

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Morgan Knight Salt Lake City, UT

I had researched a number of hosting sites for our small store's e-commerce website, and after comparing all the options went with shopify. Shopify has been amazing at tracking out traffic, linking with our social media platforms and has incredible apps that make advancing our website as we grow seamless! I love the mobile dashboard and how easy it is to track sales as they come in and process the. Their templates are awesome and sleek! Shopify has become a crucial part of our business success!

5 years ago

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Beth Farmer Pleasant Grove, UT

Shopify is my favorite eComm platform by far. The user interface is so intuitive and easy to use. My first time using it I was able to find my way around fairly quickly and if I got lost they have an excellent help center. I'm not the savviest tech person and I figured it out which I why I would definitely recommend it to anyone looking to sell something online. I also love all the integrations--it's easy to connect analytics, social media, email, and any other software you want integrated.

7 years ago

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Oliver Sherren Provo, UT

It was a great experience! I really loved the different capabilities that Shopify offers. They give very customized or standard capabilities depending on your needs. A little expensive for what it is, but overall a great experience.

5 years ago

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Ashley Ulibarri Los Angeles, CA

Shopify is by far the best platform to host your online store. It’s so easy to set up and to create a beautiful professional webpage. The learning tools and plugin selection is also amazing. Even at their lowest plan you get so much value.

6 years ago

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Michelle Schow Saratoga Springs, UT

Shopify is a user friendly system that is intuitive and has a lot of useful tools for small business owners. I don’t consider myself technology savvy, but I was able to create a website and navigate Shopify for my business.

6 years ago

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Ashley Pleasant Grove, UT

This is the way to go if you are just beginning to set up shop! The pricing is really low per month and you get to choose the look and feel of your website. It is a highly trusted company that can prove over and over their product works and helps you begin your business.

7 years ago

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Morgan whiting Los Angeles, CA

We own an eCommerce business and have used Shopify for a few years now and LOVE it. I have been so happy with our experience and would recommend them to others. Also, it is very user friendly.

6 years ago

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take7 Sandy, UT

This makes online shopping easier to order and track and follow up and return if you need to. Having an account makes it easier to navigate all the shopping sites. It's really basic and simple which I like a lot.

6 years ago

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Tony Riverton, UT

Set up a shopify site with a family member and it was surprisingly easy to use. Lots of template options to choose from and cost is a lot cheaper than paying a company to make you a site.

6 years ago

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Cassandra Sunnyvale, CA

Shopify is a great ecommerce platform. I love when merchants use Shopify, because then I can just login and all my details are already there! Shopify also tracks your packages when you login, which is a huge plus.

7 years ago

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Liana Colorado Springs, CO

They have a ton of add-ons, that, if you are willing to pay more money for, can create a very powerful inventory management system. If you have a large and varied inventory, this is probably your best option.

7 years ago

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Christy Moore Provo, UT

I was recently an intern for a start up company whose website was run by Shopify. My team and I spent a lot of time learning from Shopify’s great tutorials to learn more about SEO!

7 years ago

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Rebecca D

Shopify is amazing. I have listed several items on their website. It is very user-friendly and I think appeals to buyers and sellers combined.

4 years ago

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Preston Jackson Lehi, UT

Shopify is hands-down the best platform to build an e-commerce store. They’ve built out the tools and ecosystem that make it possible to build just about whatever you need.

5 years ago

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Connor Farmington, UT

I currently use Shopify at work and they make it super simple to manage everything. From Analytics to discounts, to fulfilling orders, they have a very great UX.

6 years ago

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Kathryn Robinson Riverton, UT

Shopify is a great retail platform for small business owners to sell products or services. The program is pretty intuitive to use and set up a website for selling products.

6 years ago

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nicola jones Dunoon, AGB

Easy to use Works withe the customer to allow them to create an easy to use intuitive website I would work with no other shop platform

5 years ago

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Maureen Canelo Tallahassee, FL

I used this app for a magnet sale at my university and it was not difficult to use. I appreciated the convenience of this app.

6 years ago

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Amanda Warrendale, PA

I love how easy Shopify makes checking out at different online stores, no need to get your credit card out and type your address.

6 years ago

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bailey jo Orem, UT

Shopify makes it soooo easy to set up a online shop and easy to keep track of everything. Love the user friendly set up and updates

7 years ago

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Jobie Goodro Orem, UT

Simple and easy to use. I like that I can connect everything to keep it all strait and in one place. Very easy to add to your website.

7 years ago

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Amanda Montebello, CA

Shopify is a great program to launch a new website and they offer great loan services.

6 years ago

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jaci finch Corpus Christi, TX

I did not use shopify as a salesperson, but as a customer. Purchasing through this program was seamless and wonderful.

5 years ago

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Missy Ryan West Jordan, UT

It's actually super easy to use in my opinion, super helpful in the workplace with taking care of orders.

6 years ago

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Bethany Simko Pleasant Grove, UT

By far the best one of its kind. Very useful and kind to aspiring entrepreneurs and has very reasonable rates.

8 years ago

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perscilla Tallahassee, FL

I recently just created my website by using Shopify. The site has been easy to navigate.

6 years ago

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Club rush West Valley City, UT

I was a paying customer but found a better option with a more user friendly web option.

6 years ago

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Courtney carlson South Jordan, UT

Love the pre-fill information so I don’t have to add credit card and address every time.

6 years ago