NameSilo Logo

NameSilo

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Author: Jenna Vasquez

LAST UPDATED: August 11th, 2021

Founded in 2009, NameSilo advertises the lowest domain name prices in the industry. With 10 years of experience NameSilo has become a top competitor with over two million active domains. By utilizing in-house designed backend tools, NameSilo does not depend upon third party tools to manage domain name registration. An added benefit of using its own backend system is that the domain transfer process and registration are not bungled- a rare problem throughout the industry of domain registration. NameSilo is truly an innovator in the field when it comes to keeping overhead operating cost low.

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The Good

  • Price
  • Other TLD Prices
  • Number of TLDs Available
  • ICANN Fees and Accreditation
  • Bulk Price
  • Security Features
  • Cross Selling
  • Web Hosting Services

Price

NameSilo offers competitive pricing for customers wanting to buy and register a domain. Here, a .com domain name is $8.99/year. Typically domain registry can run between $11.99 and $16.99 per year. Using NameSilo is especially cost-effective for the consumer due to the free benefits that are covered in the domain name purchase. A unique selling point that makes NameSilo competitive is that the renewal price does not increase after the first year. There are a lot of domain registrar companies who advertise for a lower price but lock in the customer at a higher price after the first year renewal.

NameSilo is one of the few domain companies that offer an array of alternate convenient payment options in addition to all major credit cards. These include: Paypal, Skrill, Dwolla, AliPay and BitCoin. (Most companies offer credit card payment options only). This allows a higher level of convenience and privacy protection for consumers. It is safe to say that NameSilo is one of the cheapest domain registrar companies.

Other TLD Prices

Prices for Top-Level Domain names like .org, .co, .info, .biz, and .net domains start at $2.89 and can go up to $22.69 for a .co extension through NameSilo. The most common TLDs being $9.89 to $9.99/year. Compared to most domain registrar companies, these prices are low. Some alternate domain names start at $13.99 and go up from there.

Number of TLDs Available

NameSilo offers customers with a wide array of domain names to purchase. There are less than 20 companies in the world that have over two million active domains, and NameSilo is one of them. Something unique about this domain registrar is that NameSilo allows customers to buy up to 500 domain names at once. Some companies offer less than 100 TLDs or several hundred domain names while only a few offer a 500 maximum.

ICANN Fees and Accreditation

NameSilo is an ICANN accredited domain registrar. With all accredited domain registrars there is a required annual $0.18 ICANN fee. Most companies will not inform you of this fee until later on in the checkout process. NameSilo is one of the few who include this fee in the sale price. Hidden fees will not be a problem when working with NameSilo. It reflects their statement of “what you see is what you pay.” 

Bulk Price

Customers wanting to conduct bulk purchasing will be pleased to find that NameSilo allows you to purchase up to 500 domain names in a single purchase. Some companies either don't have that many domains available or they don't allow you to purchase that many at once. Some companies offer a pyramid structure of bulk pricing, which gives a discount such as 10% off the price for 100 domain names, 20% off for 200 domain names, etc. NameSilo offers customers a discount program instead.

This rewards program offers discounts on newly purchased domain names and the best part is that it is free. This is a strong customer-oriented incentive to do business with NameSilo. A discount program is rare among domain registrars which puts NameSilo ahead of the pack in this area.

Security Features

NameSilo offers free lifetime WHOIS Domain Privacy protection service with the purchase of each domain name. This is highly competitive and affordable compared to many companies. Some charge customers an additional fee for WHOIS privacy for each domain, typically an additional $9.99/year. NameSilo also offers free Domain Locking to prevent someone from stealing your domain and moving it to another registrar. All NameSilo domains are registered automatically in 'Locked' status. Another unique, free protection service NameSilo offers is called Domain Defender. Domain Defender provides increased levels of security for your account and protection of your domains using two-factor authentication upon login. 

Cross Selling

NameSilo prides itself on having zero service upsells during the checkout process. This is unique for a domain company. The average amount of upsells range between two and five for additional services and/or products. Some have aggressive upselling techniques, making consumers go through several additional screens of sales pitches in order to buy a domain name. NameSilo customers have no additional offers to maneuver when making a purchase.

Web Hosting Services

It can get tricky balancing where you registered your domain name and the platform you host your website. With NameSilo web hosting and domain purchasing is all in the same place. There are a few different hosting plans offered that include storage, Wordpress installation, and free email. These plans start at $2.39 a month and range to $7.99 a month (when billed yearly).

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The Bad

  • Mobile App
  • Simple Domain Transfer Policies

Mobile App

NameSilo does not offer a mobile app. This makes them inferior to the few companies who offer a mobile app for iOS and Android. NameSilo does, however, let customers link their domain name with Google Apps. This will allow for some mobile functionality.

Simple Domain Transfer Policies

If you are wanting to transfer your domain away from NameSilo you will find the information buried deep in the Support Home section. Most companies offer transfer instructions within their 'knowledge base' pages. Registrars in general have a terrible reputation for holding names hostage, making it difficult to switch registrars if you become dissatisfied. Some companies have hidden fees in order to transfer your domain. Domain registrars are even known to create delays to avoid losing business. NameSilo does not do this, but by means of 'omission' of external transfer instructions, they "discourage" customers from moving their domains elsewhere.

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The Bottom Line

NameSilo lives up to its claim for being the cheapest domain registrar in the industry (at least one of the very cheapest). It is also one of the few domain registrars that offer free WHOIS Domain privacy with every new domain name along with many other free protection features. Other companies tend to charge extra for these services at check out. Customers will be pleased to find there are no upsells or hidden fees during the checkout process. On the other hand, customers may not like the lack of customer support in case they have an issue or the pains of not having an app to manage their domains. As a domain registrar and web host it offers competitive pricing, domain parking, registry lock, and many other services so that you can feel good about your purchase. 

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Star Rating

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3.3

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57 Reviews

Review Breakdown

5 grade

53%

4 grade

5%

3 grade

2%

2 grade

0%

1 grade

40%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Sandy Hoffman Estates, IL

i moved from inmotion hosting to namesilo.com is the worse move i ever made, chat support the worse, they have no idea what they are doing can't fix a simple problem since i moved to them is nothing but issues they destroy 2 pages and don't care they always answer from 3 world countries they keep opening tickets and nothing gets done now i have no mails i have no way to use my mails they wont sent i have DNS and SmTP errors they keep opening tickets and this people can't fix nothing THR WORST I'M ISSUING A CHARGE OFF ON MY CARD AGAINST THEM GETTING MY MONEY AND MOVING MY DOMAINS AWAY STARTING THIS WEEK THIS IS UNACCEPTABLE SIMPLY THE WORST HOSTING COMPANY www.namesilo.com

5 years ago

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Michael Norris York, SC

What's up with all the new spam? I've been with namesilo for some time now and all the sudden I'm getting spam phone calls for domain services and also getting emails. I just purchased a new domain with privacy even and the next day someone was contacting me through the privacy email.... If the domain is privately registered, how are these scammers immediately getting access to my information? I know the company is making changes but this seems to be in the wrong direction. All the sudden during Christmas 2019 and the beginning of 2020, I've been harassed by emails and phone calls that NEVER happened before. It seems like Namesilo's protecting whatever person is doing this as I tried to reach out to contact the CEO office and when I asked for information I was ignored and blocked from support, after of course the person kept answering anything but my question.

6 years ago

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Janine Phoenix, AZ

NameSilo.com does not refund all the money when a transfer is cancelled. I was told in email they keep 6% for processing fees, however upon further email discussion, I was told, "Yes, our system rounds transaction fees as an average of what we pay to all payment processors. If you had used a different method of payment (like PayPal, Bitcoin, etc.), then there would be no fees withheld. Unfortunately, we pay quite a bit in merchant fees for credit/debit cards, but we do not absorb those fees for order cancellations which is why we note this fact in our terms of service as well as directly on the page you went to when cancelling (it is noted directly above the submit button - see below). Sorry again you paid these fees as you did not decide to complete the order you placed." THIS IS THEFT AND FRAUD.

9 years ago

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Customer

Unfortunately I signed up with NameSilo, however once the domains were transferred I asked them for assistance as the description on their site is not clear. They sent me the same link over and over and responded that don't have time to assist individuals. However they had the time to email me many times that they have 30000 happy clients, which I doubt. They do NOT have time to help and assist however they found the time to check my Facebook post on other websites... DO NOT recommend NameSILO. Use another company that will support you even after they got your money. Of course NameSilo refuses to refund money and support...

12 years ago

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Bob

This service staffs of this website are newcomers,they don't know much about technique,they are very unprofessional,it consumes hours of your times,and the issues remained. The speed of the hosting is terrible,very slow,and sometimes you can't even access your website. And they may cancel your domains and hosting without notification,STAY AWAY FROM THIS WEBSITE! it is a TOTAL DISASTER since the day you bought products or services from them.

7 years ago

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Me

Interface and console are NOT user-friendly. Knowledgebase and help files are mostly useless. Takes hours to figure out how to do something unless you're a pro. They only give email support as are NEVER ONLINE FOR CHAT - even in the middle of the day. No phone support whatsoever either. Even in a crunch when begging for help in email. Takes way to long to get responses. Go find another company who cares about their customers!

7 years ago

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James Clemmons, NC

This registrar either has a persistent hack or they are selling off your information. Immediately after registering a domain through namesilo I start getting calls (with whois privacy protection turned on) soliciting website and seo services. 20-30 a day, half of them are spoofed numbers. Its now been three months and I still get at least 5 daily. I've tested this through various registrars and a new phone number registered with each. They also will never respond to an email regarding the issue. The only emails they respond to are inquiries for up/cross selling products.

8 years ago

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Michael Charlotte, NC

HORRIBLE COMPANY! I have lots of business with this company through myself and friends but now I am moving it all! This company is rude and opened 1 hour late today! I have been treated rudely by two people now, refusing to let me talk to anyone else even though I am a paying customer. They are refusing to help me even though one of their websites is leaving spam on my website. I was even told I wasn't important by the second representative, DO NOT DO BUSINESS WITH THESE TERRORIST, they are bombing my website and pretend like they have absolutely no souls whatsoever.

10 years ago

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Kazi

Auction is Bad, Awful!!! all good domain reached the reserve price and you can not bid if it hit the reserve. SO there is very low chance to grab a good domain from namesilo auction event its fair(no internal bidding). I hope they will change the auction process of bidding if it meet the reserve and people should have chance to bid if the think worthy!

11 years ago

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Ιnnotivex Tv Rethymno, 93

I bought a domain for 10 usd , when it was the time to renew it , those people got it locked , didnt allow me to move it and they are asking 70usd for activating it back , even their management panel is the poorest on the market BE CAREFUL OF HIDDEN FEES.

5 years ago

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S.Zoeller Boulder, CO

This company is so untrustworthy there credit card payment providers have nearly strangled payments and if you get caught in the system, it blocks everything you may have under their control. BEWARE, it is not worth it, we had to write letters to ICANN to stop their deception. THEY WILL NOT RETURN PHONE CALLS.

7 years ago

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Julian

Terrible registrar! Super client unfriendly. You are not allowed to transfer away a domain name for 60 days after you get it transferred to you. How stupid is that? After 60 days, you will transfer it anyway. It makes no difference. Stay away!

9 years ago

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Jan

I just emailed and spoke with the rudest most unhelpful customer service rep in the world. His name is Eric and I will never refer a client to your service. And the client I have with your service is transferring to Go Daddy.

9 years ago

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Gilmo

If you have a domain that is close to expire they don't warn you like all other domain sellers. They used to do this in the past but now is not warning owners. On their own words: "... it is your responsibility to renew your domains on time. ...".

10 years ago

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John T. Doyle Port Washington, OH

MASS UCE SPAMMER. CLOUDFLARE IS LISTED AS THE DOMAIN SERVER, BUT THEY CLAIM NO RESPONSIBILITY, TO NAMESILO.COM? COMPLAINTS FILED VS. NAMESILO. THEY ARE IN VIOLATION OF THE CAN-SPAM ACT.

8 years ago

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Blair Urquhart

I asked why they changed my password or someone else did they would not say anything about it then spoke down to me which I could do without that happening.

9 years ago

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John Queen Creek, AZ

The website has been up and down the past week. These site outages have made our life hard in regards to updating the dns for clients, etc.

9 years ago

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Annie Sznajder Chicago, IL

Everytime I have to contact customer service they are not helpful and send me on a goose chase. Ick. I regret using NameSilo.

10 years ago

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josh Geuda Springs, KS

They have some of the rudest support staff ever. was kind of a shock since i enjoyed their services until i had to tall to support today.

11 years ago

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Mina Bui Vancouver, BC

Literally the worst customer service I've ever seen. Just take your money elsewhere. It's not worth it.

5 years ago

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Dan Norman Andover, MA

They will auction your domains the second they expire for $1, Not to be trusted with a serious project. Remember!

5 years ago

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bluepeppers Meridian, ID

they allow people to send out spam, trojans and viruses attached to text messages and other forms of communication.

9 years ago

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Jimesh Gajera

I have tried to communicate many times using sending email but no one revert back to me.

9 years ago