Aetna vs Cigna

Kaitlyn Short
Kaitlyn Short | Senior Editor

Cigna and Aetna are very similar in their plan offerings for individuals, families, and employer groups. Both are also trusted insurers. The biggest differences on dental insurance are the variety of plans offered. Cigna stands out for its Cigna Dental Health Connect™ program that helps you be proactive with your dental health.

Cigna and Aetna's group dental plan offerings are very similar. If you're an employer, it will largely come down to price and availability for your area and group size.

Aetna logo
#5 Aetna
5.2 Overall Score
4.0
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(51)
Cigna logo
#6 Cigna
5.2 Overall Score
3.8
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(82)

Overview

Aetna

Plans Available

N/A

Customer Service Options

N/A

Time in Business

Undisclosed

Cigna

N/A

N/A

Undisclosed

Ratings

Aetna

Overall Score
5.2 of 10
Review Score
4.0
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Value for Money
3.8
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Quality of Product or Service
3.8
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Company Trustworthiness
3.8
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Likely to Recommend
6.8 of 10

Cigna

5.2 of 10
3.8
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3.5
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3.5
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3.6
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6.2 of 10

Reviews

Aetna

Number of Reviews
51
Review Breakdown
4.0
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1 star
10%
2 star
12%
3 star
6%
4 star
14%
5 star
59%

Cigna

82
3.8
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1 star
13%
2 star
5%
3 star
12%
4 star
26%
5 star
44%

Reviews for Aetna

Helpful Favorable Review

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roberto arcia

October 30th, 2021

DETAILS

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Review Source

I have had Aetna dental health insurance for over three years now. They offer a great variety of different plans when it comes to dental coverage and price. I will continue to be a loyal Aetna member in the future because of how good their coverage extends and how many offices actually take them as insurance. It is truly the best dental health insurance.

Helpful Critical Review

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Gabe Burton

September 8th, 2021

Aetna Dental, even with an upgrade, is little better than having no insurance at all which is what I had to do for a while before I found Delta Dental. No reputable dentist within an hours drive will accept basic AETNA dental. They will tell you to put your money in the bank for when you need service. They will cover next to nothing besides cleaning, minor fillings, and extractions if you can find a dentist to accept it.

Reviews for Cigna

Helpful Favorable Review

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Mandi

December 31st, 2021

DETAILS

I have Cigna dental through my employer and pay for both me and my daughter to be covered with a reasonable monthly premium of about $100. The dental plan helped me pay for her to get orthodontic care when she needed it. Cigna covered $2,000 of her treatment which made it much easier to afford care. The customer service is very responsive and quick to act on issues or claims you have.

Helpful Critical Review

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Brenda Mertes

November 14th, 2019

DETAILS

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Review Source

Cigna doesn't cover anything. They apparently think that their clients just love taking test and don't believe any of the tests and procedures are actually necessary. They've been so awful and we've paid out of pocket in full for every single thing. I don't understand what the half a thousand dollars a month was even for.

The Final Word

Cigna offers three different dental insurance plans with different amounts of covered services. These options make it easy to choose a coverage level that meets your needs and fits your budget. Cigna also offers Cigna Dental Health Connect™, which helps members stay on top of their dental health with personalized support and insights.

In contrast, Aetna only offers one dental insurance plan, so you don't have the same selection. Aetna also offers a dental discount card called Aetna ® Vital Savings Card. Members on this card pay a small monthly fee to access discounts on dental services. This plan can work well if you don't need a lot of dental services.

Cigna and Aetna's group plan offerings are very similar. You can buy indemnity plans or network-based plans with just in-network or both in- and out-of-network coverage. Further inquiry into both companies is worthwhile because you'll be able to compare prices.

Cigna gets our recommendation for individual and family plans. Get more details from both companies on group dental plans to compare rates and coverage.

Top Choice

Aetna Logo
Aetna

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