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National Debt Relief

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6.4

Overall Score

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Adelmo Cruz Arden, NC

You guys are doing what you advertise and is helping people with the financial solutions negotiating costumers debts with creditors

7 years ago

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robert moore Tuscumbia, AL

Good company with great customer service. They have answered all my questions and have kept me up to date on any action they have taken on my behalf.

7 years ago

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Pam Nelson Wilmington, NC

I have had an excellent experience with national debt relief. The representatives have always been responsive and informative.

7 years ago

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Reply from National Debt Relief

We're very proud of our team of talent, and we're glad that you got to experience their professionalism firsthand. Thank you for taking the time to leave a review.

Nov. 20th, 2018

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Alice Waterstraw-Ponyah Camp Verde, AZ

I have been with the company for over a year now. Their fees are 20% of debt settled which should be 20% of the savings since they might work a bit harder to settle for less. I sent them $8100 to pay off the debts already settled but they REFUSED to send lump payments to those. Instead keep settling debt and took out their fees instead of paying off the debts already settled. My complaints were replied with it's company policy... but I am the client and it's my money. Run fast away from this company. With their fees many savings were only $500 or so.

8 years ago

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Reply from National Debt Relief

Hello Alice,

Thank you for your comments. I’m sorry to hear about your experience. This is definitely not a usual occurrence for us. We will be reaching out shortly in order to make things right. You can also call us directly at 888-660-7427.

Oct. 10th, 2018

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Lin Longwood, FL

After reading all of these terrible reviews, I wish I’d gone with a different debt consolidation program. I signed up in October 2017 and nothing has happened, aside from them taking out 2 payments a month. I haven’t heard a word from this company since the day I finalized my paperwork. I finally called and they told me to call back in 4-6 weeks because there may be more progress then. Very frustrating and I’m hoping something, anything, will be done soon.

8 years ago Edited September 14, 2021

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James Swanson Brockton, MA

Paid 6000 over 1 year, they have taken 3300 in fees. One account settled early saving me. One account owed 11300, they settled for 9115 and so far have taken 2373 fees on it which is 11485 total on that one. they make sure they get their fees before paying creditors. 2 other accounts settled with their fees those 2 saved me 1000. I hope they are done with fees on those 3. That's 800 saved on 3 accounts unless they keep charging me. Look elsewhere. I still have 3 more creditors to go.

8 years ago

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L Turner Avon, IN

Great service! Used to get my credit under control after my home was placed in foreclosure. I was unable to buy a car to get a better job my credit was so bad. Now I got a great score and able to get what I need easily.

4 years ago

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Reese Pleasant Grove, UT

I used National Debt Relief and they helped me through every step and told me what to do to stop the collection calls. They negotiated for me and I saved money.

7 years ago

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Michelle G

Great service. Very helpful. Easy to call. Finally budget my money

6 years ago

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Omadath Ramkelawan

Very good. Always helpful staff and they work with me.

6 years ago

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Kate

Very easy to get started. Extremely helpful.

6 years ago

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Cindi

They are great so far! Prompt. Efficient.

6 years ago

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David a space jr

Talking to the staff they were so polite

6 years ago

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Kristan

They answer my questions very good and hsbe been very helpful

6 years ago

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Bea

Waiting on final two businesses to close out.

6 years ago

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Arthur

Helping me pay off my debt in a timely manner

6 years ago

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William Devinney

Excellent very helpful always answers questions promptly

6 years ago

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Rachel

Very polite and helpful. They work with me really well.

6 years ago

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LL Lancaster, CA

Their pitch didn't line up with what they actually did. They prey on people that's dealing with hardship. You can do this yourself

6 years ago

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Reply from National Debt Relief

Hello,
I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. Based on the information provided, we are unfortunately unable to locate you in our system. Please give us a call directly at 888-660-7427. Thank you.

Nov. 19th, 2019

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Valerie Hill Kirkland, WA

It is has been very helpful and I see results.

6 years ago

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Eric Hagan Lancaster, CA

Excellent customer service about contract

6 years ago

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Debbie Hurst

I have been very pleased with their service

6 years ago

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Nunya

Good experience with National Debt Relief. Friendly & helpful reps.

6 years ago

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Sheila Kaimuloa

great people, compassionate and with clarity.

6 years ago

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Jami

They have already helped close 2 accounts

6 years ago

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Griselda

I had the worst experience. Supervisor was not even able to talk to me to review my paperwork. Didn't try to work with my budget

6 years ago

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Reply from National Debt Relief

Hi Griselda,
I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. Based on the information provided, we are unfortunately unable to locate you in our system. Please give us a call directly at 888-660-7427. Thank you.

Oct. 29th, 2019

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Lynda Toovey

Great Customer service, sincere, very professional

6 years ago

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James

Very helpful with resolving my debt crisis.

6 years ago

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Alex

Great alternative to bankruptcy...informative,gets results

6 years ago

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Rs

Excellent service, great debt negotiation, timely

6 years ago

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Kristina Britton

Good, rating would be higher except out of 9 bills only 2 have been resolved

6 years ago

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Mindy Riffle

They have so far done what the said and have had no problems.

6 years ago

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Douglas Taylor

Very good. Just stick to the program, it all works

6 years ago

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ralph

They did all that they promised, and quicker

6 years ago

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John

Very trusting company And personally helps you with managing your debt

7 years ago

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Jamiella

Its been okay but the payouts have been small my deposits seem to sit for quite awhile

7 years ago

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Reply from National Debt Relief

Hello Jamiella,
Thank you for the feedback and glad to hear that overall you had a positive experience with us. A member of our team will be reaching out shortly to better understand your specific concerns. You can also call us directly at 888-660-7427.

Oct. 21st, 2019

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Zen

Good and friendly very helpful and listen

7 years ago

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John Guye

Super easy and pleasant to deal with . Great service to use

7 years ago

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John

To date they have resolve some of my creditor problems as they said they would.

7 years ago

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Michelle

Easy and great.. experience is the best...

7 years ago

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Kelli

I have had great success so far settling my debt.

7 years ago

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Susie Nazworth

easy and stress free experience, would def recommend

7 years ago

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Joan Murray

Good. They put me at ease and help me see the end of the tunnel.

7 years ago

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Freddy

Relief and satisfaction doing a great job

7 years ago

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Amy Wallace

Everyone has been very helpful and professional.

7 years ago

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Dave Fletcher

Awesome service and they are concern about you

7 years ago

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Jason

Did everything they said they would. Good job.

7 years ago

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Angela

Awesome! Quick results on resolving debt!

7 years ago

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Wallace Osborn

They have been great in getting settlements for me.

7 years ago

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Tom Stoup

Excellent cooperation and communications

7 years ago