National Debt Relief Logo

National Debt Relief

star star star star star_half

6.4

Overall Score

Author: Jenna Vasquez

LAST UPDATED: April 19th, 2022

National Debt Relief is one of the largest debt settlement companies in the nation. Its goal is to help clients re-establish financial stability and peace of mind in the least amount of time possible.

The company works hard to ensure a positive experience with proven results through education and individual customer care. It has a $7,500 minimum debt requirement.

National Debt Relief wants individuals to achieve freedom from financial debt by receiving debt reduction services and financial consultations so that they will stop drowning in debt and will continue to live debt-free.

Many debt relief customers frequently complain about always speaking to a different person every time they call in, causing some friction in the customer experience. Additionally, fees are relatively low (18 to 25 percent of total enrolled debt) but are slightly higher than the industry average.

The company has quite the record of settling debts between 30 to 50 percent less than what its clients owe.

Read National Debt Relief Reviews

thumb_up

The Good

  • National Debt Relief Cost
  • Great Service and Settlement Program
  • Referrals For Debt Consolidation
  • Other Types of Debt
  • Industry Accreditations
  • Money-Back Guarantee
  • Availability
  • Additional Services

National Debt Relief Cost

Positive National Debt Relief reviews indicate that NDR has a low cost (18-25 percent of total debt), which is one of the reasons some customers love the company. National Debt Relief works with all unsecured debt and some cases of student loans. 

Many debt relief companies may not be able to help with student loan debt, so it's unique that National Debt Relief helps with this on a case-by-case basis.

If a customer enrolls $100,000 of debt in NDR's debt settlement program, the company can generally cut the debt by 50 percent, making your debt $50,000 instead of $100,000. If you add on the 18 to 25 percent cost for NDR's debt settlement services, you'll pay between $68,000 and $75,000.

Customers should be aware that cost is difficult to forecast because of the variables of each individual financial situation. To accurately measure cost, company employees must take into account the determination of creditors, the customer's credit score, the amount of debt, and state laws governing percentages that can be charged.

Approximate cost is usually determined in a free, no-obligation consultation with a debt expert. By law, no debt settlement company can charge upfront fees. Instead, payment isn't required until after debt is settled. Most companies allow a monthly payment plan, as is the case with National Debt Relief.

Potential clients should take advantage of the free consultation to learn about specific cost information for their situation.

Great Service and Settlement Program

National Debt Relief offers great features including:

  • 18-25 percent fees (competitive within the industry)
  • Consultations with no fees attached
  • $7,500 minimum debt required (industry average)

Past National Debt Relief clients have indicated that they appreciate the transparency offered by the company, the speed of debt resolution, reasonable costs, and professional level of support. Additionally, some reviews from former National Debt Relief customers who had canceled their service mentioned receiving unexpected refunds.

But how exactly does the National Debt Relief program work? The debt settlement program or settlement process is three-way; it involves the debtor (you), the settlement company, and the creditors.

With NDR, customers can expect to settle any type of unsecured debt (student loan debt, medical debt, credit card debt, etc.). Unsecured debt does not have any property attached to it as collateral (such as home loan debt or car loan debt).

It is important for customers to carefully monitor their credit score and credit report. Note that the nature of debt settlement will involve moderate to heavy penalties on your credit score.

Debt settlement companies generally have clients stop making payments so that the lenders become more willing to start debt negotiation. Stopping to make even minimum payments will affect your credit.

Instead, clients pay money into a savings account each month. The money in the account will be used in the settlement agreements with creditors. Once the debt is settled, the client's credit report will show that the debts were settled, not paid in full.

Many settlement companies, including National Debt Relief, do not provide credit repair or credit monitoring services.

Those considering a debt settlement program should be aware that loan forgiveness counts as taxable income. It's important to be prepared to pay taxes on forgiven debt when going through the process.

The challenge for the settlement company is to weigh the debtors present and future financial situation against the patience and requirements of the creditors. The fact that NDR is generally providing quality customer service while navigating the testy relationship between the creditors and debtors is significant.

Those with credit card debt, medical debt, and unsecured loan debt will find that NDR understands how to get ahead of creditors.

Referrals For Debt Consolidation

There are two debt solutions in the debt relief industry: debt settlement and debt consolidation. Sometimes a debt consolidation program is really a debt management program. In these programs, a debt counselor helps clients create a repayment plan and stick to it. A repayment plan may include a strategy like finding ways to save more money or increasing your monthly payment toward one or several debts to reduce the amount owed faster.

If National Debt Relief discovers that its settlement services aren't right for you, NDR will refer you to Liberty Lending for a debt consolidation loan.

The difference between a good debt settlement program and debt consolidation loans is that a consolidation loan will weigh less heavily on your credit report because you pay the debt in full while debt settlement will aim to settle your debts at a fraction of the total money owed (sometimes as low as 30 percent of your total enrolled debt).

For debt consolidation, the company puts all of your debts into one monthly payment and tries to negotiate lower interest rates with debtors, making it easier for you to track and pay your fees.

This tactic of handling debt is also referred to as a debt management plan or debt management program. These terms are more accurate because most consolidation companies help with debt management and do not offer consolidation loans to their clients. Debt management programs also offer clients counseling services which can help them avoid future debt problems and minimize unexpected financial hardship.

However, some people are in too much debt to use debt consolidation programs; this is the reason for debt settlement plans. If you decide to settle your debt instead of figuring out a payment plan, National Debt Relief is a good option.

The debt settlement fees from National Debt Relief (at 25 percent) are slightly higher than typical fees in the industry, but if the National Debt Relief program can get your fees down below 18 percent (a low among industry fees), you should consider using its debt settlement services.

In your search for the right debt management company, be sure to give lower fees a high priority. However, it is important to take into account how much NDR can lower the total debt from your creditors.

Creditors have been known to settle with debt settlement companies for around 30 percent of the total debt amount. To figure out how much this will cost the debtor total, you must add the company’s fees (around 18 percent) to the debt settlement amount (between 30 and 50 percent). This means the customer will likely pay around 50 to 70 percent of the total debt amount.

Because National Debt Relief refers clients whose financial situations are better suited to consolidation, potential clients can trust National Debt Relief to put their interests before its business interests.

Other Types of Debt

National Debt Relief focuses on helping customers in trouble with unsecured debt creditors, like credit card companies, but also some forms of debt as well, including private student loan debt, which is rare in this industry.

Many debt relief companies work solely with customers with unsecured debt. Additionally, the company claims to offer debt consolidation services (which do require higher credit scores), another rare occurrence in the debt relief industry.

Once NDR identifies a customer's type of debt and verifies that it can help with that specific problem, the customer will open a special savings account in their name. Instead of paying your creditors, you will deposit your money into this private savings account. These funds are then used to pay the settlement.

Industry Accreditations

Another great part about National Debt Relief's service is their industry accreditations with the American Fair Credit Council (AFCC) and the International Association of Professional Debt Arbitrators (IAPDA). National Debt Relief is also compliant with the Federal Trade Commission (FTC).

These accreditations help legitimize the organization and ensure debt settlement companies follow consumer-friendly best practices.

Money-Back Guarantee

A money-back guarantee is a must-have in the debt settlement industry. National Debt Relief offers a 100 percent money-back guarantee. Companies offer money-back guarantees and take preventative measures in order to lessen the risk you take.

The fact that debt relief companies rarely guarantee a time or price range for settlement negotiation makes customers a bit hesitant.

To combat this, most debt arbitrators will check your credit report and ask for income information in order to ensure more accurate rates.

Availability

National Debt Relief's debt settlement and debt consolidation services are available in 41 states and territories, a higher availability than most debt relief companies. The company is not available in Connecticut, Illinois, Kansas, Maine, New Hampshire, Oregon, South Carolina, Vermont, or West Virginia.

Additional Services

National Debt Relief provides additional services for those customers who would be better served by not using debt settlement. Some customers would prefer debt consolidation, bankruptcy, or simple financial education services. Of course, if one can get out of debt on their own, one should try to do so.

If a customer needs help deciding whether bankruptcy is a good option (and whether to file chapter 7 or chapter 13), National Debt Relief will counsel customers on the right path forward.

The company also provides extensive financial education services to help you stay on your feet after you get out of debt.

Visit Site

thumb_down

The Bad

  • Short Time in Business
  • No Permanently Assigned Representative
  • Few Additional Services

Short Time in Business

One concern with National Debt Relief is that they have only been in business since 2009. While this is not a major problem, it is shorter than many competitors.

Additionally, the company has only been offering in-house debt settlement services since 2017, so you might not be able to deal with as many debt settlements experts at NDR as opposed to other debt settlement companies (the same goes for the company's debt consolidation services).

Usually, when customers approach the debt settlement program, it is with reluctance, poor credit scores, and few assets; this means that those with high credit card bills or medical bills are risking their credit scores on a company with lower experience than other debt relief companies.

However, those in risk of bankruptcy are still better off with NDR, as credit scores usually bounce back faster following debt settlement as opposed to the increase of credit score following bankruptcy.

No Permanently Assigned Representative

National Debt Relief does not have one representative assigned to each individual client's case. This can be frustrating for those who call in to talk about their situation with creditors or to view case information because they will often talk to a new representative each time.

Not every customer has the same type of debt or financial situation; one customer might have high student loan debt while another might have credit card debt. This can cost both the debt settlement company and the client time and cause frustration.

Independent of whether you have student loan or credit card debt, not having an assigned representative or a credit counselor can make the whole process harder to handle.

Because debt collectors are constantly harassing you, it's always good to have someone familiar to talk to about your situation. You are also more likely to get sincere customer service from companies that offer assigned reps. Every debt relief company should assign a personal rep.

Few Additional Services

The company's disclaimer states that it does not make payments to creditors, provide tax, bankruptcy, or legal advice. Some debt relief companies (both debt settlement and debt consolidation companies) provide such services in addition to the debt relief services offered. For example, if you are overwhelmed by secured debts, National Debt Relief's services may not be available to you.

Additionally, NDR does not offer credit repair services. Such financial and legal services can be extremely useful, as debt settlement will result in a lower credit score and has been known to prompt the occasional lawsuit against the debtor.

However the specialization in debt settlement is especially valuable for clients because it means that the company focuses its energy on offering quality negotiation services.

gavel

The Bottom Line

There are many settlement companies to choose from. National Debt Relief is a good option for those looking to obtain relief from credit card debt and even student loans because it can negotiate a settlement that is 30 to 50 percent lower than the total debt owed. We encourage those who may benefit from this to take advantage of their free consultation. Be aware of the effects of the debt settlement process on your credit score and credit report. However, if you're considering filing for bankruptcy, debt settlement can be a good alternative.

The company didn't start negotiating credit card, medical, or unsecured debt in-house until 2017 (this means NDR might not have as much debt experience as other settlement companies).

Customers with bad credit scores due to high credit card debt, medical bills, and unsecured loans such as personal loans will find National Debt Relief helpful. Customers should note that a lower credit score is a likely outcome with settlement services and should carefully weigh the benefits of debt settlement with the negatives of a lower credit score.

Customers should know that National Debt Relief typically charges its clients 18 to 25 percent of the total amount of money owed for its settlement services. Before committing to National Debt Relief's debt solutions, customers should ask for specific cost information during their free consultation.

We recommend customers consider National Debt Relief as an alternative to bankruptcy because of its strong history of negotiating good settlements for its clients.

Was this content helpful?
thumb_up Yes thumb_down No
We'll Introduce You!

Call our recommended rep over at National Debt Relief below.

1-(855) 576-1558

Star Rating

info

4.5

star star star star star_half

1,239 Reviews

Review Breakdown

5 grade

73%

4 grade

13%

3 grade

6%

2 grade

2%

1 grade

6%

Sentiment Criteria

Value

star star star star star_half

Quality

star star star star star_half

Service

star star star star star_half

Trustworthiness

star star star star star_half
cancel
info
check_circle

Verified Customer

check_circle

Review Source

star star star star star

Jonathan Esquives

In the beginning I doubted the service that was provided.After thorough research and speaking to a representative, I felt confident in signing up. Each step of the way I was well informed of how it worked and it was straight forward with no confusion. No judgments we're made but rather a compassionate one to one conversation that gave me hope in getting my financial situation recovered and my credit score. Till this day I believe I made a great choice and working hard towards finishing my program to a better stability for me and my family. Thank you NDR

6 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Angela San Francisco, CA

My experience has been overall positive working with NDR. My main point of feedback would be more visibility into when communication has been made between NDR and a creditor. Customer Service has very limited visibility to what the negotiation team is doing and having some piece of mind about when that team has had some initial contact with a credit would help immensely throughout the stressful process of fielding aggressive creditor communication on the client's end. The most detail I can receive when connecting with Customer Service is that "The negotiators have been in contact with your creditor and they will begin settlement when you have 50% of the debt saved."

6 years ago

National Debt Relief Logo

Reply from National Debt Relief

Angela, thank you for sharing your concerns with us. If you create an account on our website to access your file, you should be able to see the negotiation activity. This is also a convenient "one-stop-shop" to see required items, schedule drafts, check your balances, and even upload documents. This is the fastest way to review your account. We've found that our most successful clients are proactive in keeping up-to-date, in addition to the updates we send them. If you have any questions or need help setting up access, please contact Client Success.

Nov. 5th, 2019

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Lisa M. Allen

Nothing short of AMAZING! I cannot express how much I appreciate NDR. They have completely taken the stress of my debt off my shoulders and run point on all negotiations on my behalf. No more aggressive phone calls from debtors and i don't have to do anything, besides make regular set bi-monthly payments (which are automatically withdrawn). If i run into a situation where i need to skip a payment, there is no hassle from NDR. They are very understanding and accommodating. NDR is a try partner and they make you feel like they genuinely care about your financial health.

7 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Terell

Outstanding. This program was my Saving Grace after a series of very unfortunate incidents piled up at once. Health problems, deaths in the family, unexpected household expenses left me in the lurch. When I join national debt relief I was desperate to find any way to resolve my finances while still being able to make it. They delivered on their promise. There were no hidden gimmicks. Everything was set up front at the beginning and after 2 years all of my debt has been resolved.

7 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Jacque Hoppenreys

Wonderful! With my last payment approaching, I thought I would never see this day. More than $23,000 of debt and I feel so relieved! Everyone I ever spoke to was always so nice and helpful. I never felt any judgement or negativity from anyone. I can finally start rebuilding my credit and get a fresh start. I am so thankful!

6 years ago

National Debt Relief Logo

Reply from National Debt Relief

Congratulations on your progress, Jacque! We're so glad to hear that you're so close to completing the program. You've come a long way since you enrolled and we're very excited for the rest of your journey. Thank you for sharing this with us today!

Jan. 8th, 2020

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Hiram Bonet

My experience with National Debt Relief has been very good. They treat you with respect. They also are very professional and friendly at the same time in regards to their customer service. They truly care to help in any way that they can advise. I am very thankful for all that they do as a team.

6 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Jonathan Felipe

It has been good for the most part. I still have worries about my actual debt. I really wish someone would have told me that the process could last close to a year instead of being told 4 to 6 months at the beginning. I still worry about the notice about me being potentially sue for not paying a credit card but I was assure that National debt will defend me.

6 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Liliana Castillo

I have only good things to say about national debt relief and their customer service reps everybody has been very helpful from the beginning everything has been explained to me and they've been pretty clear on my been able to close most of my accounts so far and I couldn't be happier and I can't wait to be debt-free and happy again.

6 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Amanda

So great! My husband and I had $40,000 combined debt in credit cards and personal loans. We started the program in July 2017 and will be completely paid off in Feb 2019! We never thought we would be able to get our from drowning so thank you National Debt Relief!

6 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Nikko Flores

Great experience no complaints. I have never had a single issue during the whole process. It lifted a weight off my shoulders knowing something like this was out there and the people on the other side of the phone put in the work to save you stress and money in the long run.

6 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

R Miles

Well i was very cautious in the beginning, but iam well pleased with the results of the program, although its been very hard for me financially to have the funds come out of my account twice a month is overwhelming to say the least.

6 years ago

National Debt Relief Logo

Reply from National Debt Relief

We've spoken to many clients who expressed worry and anxiety about their situation, so your story is very familiar. We understand and appreciate that this process can be challenging but we're dedicated to helping better your financial situation and help get you debt-free. Please let us know if there's anything we can do to help make the process go smoother.

Oct. 30th, 2019

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Searcey

I have had such an amazing experience with NDR. They are so helpful and truly want what is financially best for you. I recommended them to everyone I know. I would use them again but I'm not planning on getting into more debt, but you never know.

6 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Minna Palaquibay

Totally positive. I appreciate how NDR can take a very uncomfortable situation of debt, where one can feel like a bad person because of debt. They don't judge, rather, you are treated like a valuable human being that had a minor financial hiccup and that they are there to help you to resolve.

7 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Michelle

Everyone has been super helpful and friendly. I can always get a knowledgeable person on the phone to answer all my questions. So far they are doing a great job and helping me get through this tuff ordeal. I would recommend them to all my friends!

7 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Felisa

Very helpful! Always there to help and take me step by step on whatever I need. Always calling with updates. Less than a year we had them and already settle 90% of our accounts, and have about 70% of those accounts paid already!

7 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Gloria Perkins

They do as they say. They explain what will be done, you can call st anytime, easy access through website once you register. They are very very professional and kind, my experience has been great, my debt is almost done where I would not be where I am with my debt if not for NDR, I love this company.

7 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Frances

It honestly been great! I paid my revolving debt over and over again for years without being able to chip it down and keep it down. National Debt Relief is helping me reset -- start better spending habits and make them into my norm. And the relief I felt when I knew I'd be debt free by 2021, I can't even put that into words. It's a yes!

7 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Steven miglino

Absolutely amazing, every time I call theres no hold and they get you to the right people right away. I was recommend by a friend and decided to give NDR a call and they saved over $9000, my chase Bill's were $9000 I paid $872, I also recommended a friend and he save $1100. Great customer service and great team.

7 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Tory

National Debt Relief saved me from a lifetime of debt. I couldn't recommend them more, if you are in a tough financial situation. It took almost a year to get my debt settled, but now I have actual manageable payments, when I would have been in exponentially growing debt due to interest.

7 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Jeff Milne

They have been helpful ever step of the process. Each time something came up they answered my calls and have me solutions. I was apprehensive to join this program, but NDR put me at ease.

6 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Jennifer Spray Bettendorf, IA

Excellent, great customer service. Results are amazing! Clear instructions, information and knowledge from staff. I'm very happy I chose to go this route in place of bankruptcy.

6 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Amy Graves

Great We have had wonderful service. We have been able to pay off at least 5 credit cards so far. It has been a great experience. So thankful to everything that they have done to help us with this

6 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Lori

So far so good. Within 3 months I have 3 cards settled, but still have many more to work through. I'll wait another 3 months, maybe before there is more progress, I hope! So, customer service is excellent, but knowing where I am with my other credit cards is more opaque.

6 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Yvonne

The things that National Debt Relief can do are amazing. I finally have peace of mind knowing my debts are being resolved. I highly recommend them to anyone going through financial trouble.

6 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star_border star_border

None of your business

Neutral--Was never told that I need to deposit 25% of debt for them to make arrangements. My credit score has gone down dramitically. They are securing payment plans which are exactly what the creditors offfer yet they get paid. Calls have not stopped, gotten worse actually. I ask myself why I didn't just do this myself? My biggest creditors with the highest balances are not paid first. They pay the low hanging fruit while my credit gets worse...

6 years ago

National Debt Relief Logo

Reply from National Debt Relief

Hello,
I’m sorry to hear about your experience and also want to thank you for sharing your concerns with us. Based on the information provided, we are unfortunately unable to locate you in our system.
Please give us a call directly at 888-660-7427.
Thank you.

Oct. 29th, 2019

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Terry L Long

Very simple, NDR takes care of all the threatening phone calls; we only recieved 1 letter from the collection companies and NDR takes it from there. Thank you for giving me my sanity back.

7 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Michelle

They have been extremely helpful and understanding! The process has been a lot less stressful than I anticipated! I am thankful I took this on and got some help! I am on my way to being debt free and stress free!

7 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Jane

Great. The customer has been honest from day one. Gave me a log in to monitor my deposit. I even called my creditor to check on the status of my account. They told me to follow up with NDR.

7 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Terry

NDR settled all my unsecured debt very quickly. We were in debt for over 20 years and in way over our heads. Couldnt get ahead of the game. In just 4 years we will have settled and paid off over $69,000. Its feels so good to finally see the light at the end of the tunnel! Thank you, NDR!

7 years ago Edited September 14, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Bill kerr

It has been great. With a few weeks the phone calls stopped. Every time I have called they answer the phone and answer all questions I have. Would definitely recommend NDR to anyone

7 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Linda Blankman

Experience is top notch, A-1, couldn't be better. Extremely satisfied with professionalism, communication, ease of working with them and they do what they say they are going to do

7 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Sharon Scrudder

They have been a life saver helping me with my debt problems. I am glad I choose NDR they take the stress out of worrying about bills you can't pay. They are always nice and understanding of your situation. I trust NDR to work with my creditors to get a fair settlement.

7 years ago

National Debt Relief Logo

Reply from National Debt Relief

We're glad that we could give you this kind of assurance, Sharon. This makes us happy because it means our agents have been meeting and (hopefully) exceeding the standard we set. Please let us know if there's anything else you might need.

Oct. 16th, 2019

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Beverly Stair

National Debt Relief has been very professional in my experience with them. They have been reassuring every step of the process. They keep me updated with any changes and are prompt with answers to my questions.

7 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Grayse Bannow

Not sure my hole experience but I'm going to stick with them till all is calm and debt ok. They made it like a big game changer and I have a clear head on some stuff because of NDR.

7 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star_border

Kelly

My experience has been excellent. You are able to negotiate my debt a lot better than I could. It was never my intention to end up in such a dire financial position, but I am glad to know that there is a company willing to speak on my behalf to help me get debt free.

7 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Rochelle Sinkfield

My experience with National Debt Relief has been amazing. I would recommend them to anyone having problems and who are in debt. This program has helped me tremendously and I am great full for it

7 years ago Edited September 14, 2021

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Christina Alo

I've had a great experience. National Debt Relief helped me so far to reduce 85% of my debt! Their program is solid. It's hard to be in debt, but it feels good to have someone help you get out of it!

7 years ago

check_circle

Verified Customer

check_circle

Review Source

star star star star star

Alexis Boswell

They have been nothing but excellent in customer service and support. I genuinely feel like this company cares about my future and they have done everything they can to make sure I feel comfortable getting back on track.

7 years ago

star star star star star

Chris Cormas Irwin, PA

So far I feel I have absolutely made the right choice going with National Debt Relief. It has been such a positive experience so far. They make contact with all your creditors. Their response, with their approval to the negotiated amount, keeps astounding me. I am actually seeing light at the end of the tunnel. Something I honestly never thought I would see again. The only downside are the harassing phone calls from creditors, while the balances are negotiated. I do not answer them and even they appear to be decreasing the closer we get to all having been contacted. I am excited by the entire process.

4 years ago

National Debt Relief Logo

Reply from National Debt Relief

Thank you! The team here at National Debt Relief is thrilled to hear such great feedback, and we’re proud to be your partners on the road to a brighter financial future.

Apr. 12th, 2022

star star star star star

Brenda Franks Houston, TX

Oh my God if I would have known this a long time back I would have definitely call them to help resolve my debt issues you know when changing jobs you kind of get behind on things and national debt relief has really helped we done dissolve I think three on my creditors which include doctor bills hospital bills takes up so much stress and worry about not being able to pee even though I was up to date on paying them it's just a kept going on and on and on I am so thankful for national debt relief my advice would be if you're falling behind or not even falling behind but you're stressed out because of death that seems to not be going anywhere give him a call give them a call cuz I honestly I don't know what I would do if it wouldn't be for them and they're so helpful and friendly thank you all guys for the help and the continue to help me get through this time. It is worth the call

4 years ago

National Debt Relief Logo

Reply from National Debt Relief

Thank you Brenda! The team here at National Debt Relief is thrilled to hear such great feedback, and we’re proud to be your partners on the road to a brighter financial future.

Feb. 25th, 2022

check_circle

Review Source

star star star star star

Mitchell

My wife and I were way in over our heads due to job loss and then Covid-19 hit 2 months later. We depleted what little savings we had to stay afloat but kept falling further and further behind. Couldn’t even pay for necessary meds with no insurance. Then I read about NDR and decided to give them a call. From the start everyone I spoke with was very helpful, knowledgeable and most important extremely reassuring that everything is going to be fine with them negotiating with our creditors. I have been in their program a short while but I am very happy with the progress with our accounts. I definitely recommend NDR’s service to anyone whom is in dire straits as we were. Thank You, A very satisfied customer.

4 years ago

National Debt Relief Logo

Reply from National Debt Relief

Hi Mitchell, thank you for the review. We love when our clients take time to let us know how happy they are! We’re happy you experienced our best-in-class service and results, and we hope to keep on delivering.

Jan. 7th, 2022

check_circle

Review Source

star star star star star

Kat Boston, MA

I was very skeptical at first given a lot of the negative reviews that I saw. However, I still took the plunge and boy, was it worth it! They were able to cancel $14k worth of debt within a little over a year! They’re incredible! I would definitely recommend them to anyone struggling with crippling debt. I will be completely debt free before the age of 30, which not a lot of people are able to say. And their customer service is fantastic and so kind and caring. I did not have a single negative interaction with any of their employees. Please please please consider giving them a call just to see your options and decide if you want to go from there. They won’t force you into anything and they’re very understanding and knowledgeable. I know some people complained about the monthly fee that you pay them, but I think that it is so worth it given how much debt they’ll get cancelled for you in the end! Thank you NDR!

4 years ago

National Debt Relief Logo

Reply from National Debt Relief

Glad to hear that our team was able to assist as you start on your journey to a debt-free future. We understand that the process can be difficult at times. As such, our goal here at National Debt Relief is to provide a 5-star experience for every client.

Nov. 1st, 2021

star star star star star

Regina Rigdon Fort Worth, TX

Making the call was one of the hardest things I’ve had to do. Acknowledging I’ve gotten my life into a poor financial situation was shameful to admit. From the moment the NDC agent answered there was relief simply because they were kind and helpful all without judgement. The process of them gathering information was very easy. Taking this step has turned out to be a life changing. They approach the agent you work with is professional yet understanding. It’s been a pleasure working with NDC. They have made the steps and quickly got the creditor calls eliminated and working out the payment arrangements has eliminated allot of stress. I am forever grateful to NDC.

5 years ago

star star star star star

Gregory E Kremer American Canyon, CA

This is awesome👍 I thought it wouldn't happen this soon, but National Debt Relief did it. I started with them 2/3/20 & it's now 6/28/21. They also go an extra mile having Liberty help speed up the process & finalize my remaining debt. It's sort of like a baseball team bringing out their prize picture at the end of the last inning to clinch the game. I was indebt for $30,000 & NDR managed my debt down to 13,427.09. They do everything, all you do is accept the deal they make by phone or e-mail. Think about it! Again, I thank National Debt Relief for their excellent & professional help for getting me out of a debt "I created". Of course, it wasn't intentional but it was still me that did it.

5 years ago

National Debt Relief Logo

Reply from National Debt Relief

Thank you! The team here at National Debt Relief is thrilled to hear such great feedback, and we’re proud to be your partners on the road to a brighter financial future.

Jun. 29th, 2021

star star star star star

K.H. Tehachapi, CA

I was very reluctant when we first signed on with National Debt Relief in December of 2020. However, National Debt Relief has taken a very BIG burden off of our shoulders. In less than a year 46% of our debt has been resolved. I couldn’t believe how quickly we were able to get some of our debt paid down. National Debt Relief is there for us every step of the way. We know they have our back, and they will do everything to make things as easy as possible on us. We couldn’t be happier with National Debt Relief. I would highly recommend them to anyone who is overwhelmed with debt. A+++ company!!!

5 years ago Edited November 10, 2021

star star star star star

Jones Johnstown, CO

I went between five and four stars, but decided on five because of the in person customer service. I have emailed a few times with responses pretty delayed causing me to have to email a few times. However, when I called on two different occassions, I talked with two specialists almost immediately. They were truly kind, gentle and so attentive! Nothing fake, nothing read from a script. I was so embarrassed that I was in this situation, but they treated me so well on the phone and made me feel comfortable. It did take a bit longer to settle the debt than they had originally said, but it feels SO good to start chipping away at this debt and will so be debt free!!

5 years ago

star star star star star

Jennifer Menendez Orange Park, FL

My husband and I have been in a financial struggle after legally defending ourselves. We struggled to pay our attorneys and racked up major credit card debt to protect ourselves and our daughters. Shortly after, the case was dismissed against us but we still had to pay our legal fees. Just over one year later, I was in a car accident. My husband had to miss work to care for me and our twins, after my six surgeries. Then, the pandemic hit. I lost both of my jobs because of the pandemic and my husband's hours were cut. If it weren't for National Debt Relief, my family and I would be facing severe financial hardships. National Debt Relief has made it easier to pay down our bills while easing the majority of the financial stress. Daily, we still deal with financial hardships. However, we are seeing the light at the end of the tunnel.

5 years ago

star star star star star

Beth Butler Hot Springs Village, AR

It takes a lot of patience but I'm getting there. They have resolved nearly 80% of my debt. I will still be making payments for a couple of years but it's very small compared to what it was going to be on my own. There are fees associated with the program but again, they are nothing compared to the entirety of my debt. Program Status: Program Start Date: 12/27/2019 Account Balance: $2,600.33 Enrolled Debt: $28,301.00 Active Debt: $7,970.00 Resolved Debt: $20,331.00 I've had approximately $11,000 of debt written off. The one thing I didn't realize that came as quite a blow, was The amount written off last year was added as income to my taxes so I'm having to pay in a bunch. Still it is less than what was written off. So there are some things I wasn't aware of but that is my fault for not taking the responsibility to know these things. They were not kept a secret.

5 years ago

star star star star star

Tom Mitcham Fort Lauderdale, FL

Faced with a broken back spinal cord injury, although officially retired, I had been managing two beach resorts in Ft. Lauderdale, FL, the pay for which supplemented by Social Security income perfectly, however that life-threatening major, crippling injury precluded ever working again. My credit card balance could no longer be made as my income was slashed greatly. I could not make ends meet or make payments. That;s when National Debt Relief came to my rescue! They found the perfect program for me, all worry and stress were GONE! Finally I could sleep and rest at night with everything National Debt Relief took over and in less than a year, my American Express $8,500 debt was settled, paid and GONE! Folks, honestly if you are completely overrun, weighted down, overwhelmed by debt you never thought you could pay, "NAtIONAL DEBT RELIEF " is the only feasible answer for you! Trust me folks! I'm now a 'Firm Believer'!!!!

5 years ago

star star star star star

Stephen Teater Terrebonne, OR

The folks I speak with on the phone are always professional and helpful. National Debt Relief was able to resolve my outstanding debts at about or a little less than 50% of what I owed in a little over a year. The process was straightforward and painless, and National Debt Relief was available and communicative throughout. If you, like me, were in an endless cycle of using all your monthly income to pay credit card bills, and then needing to use those same credit cards to then purchase basics like food and fuel, basically treading water and making no progress towards the elimination of your debt -- essentially living and working to pay credit card companies -- then I highly encourage you to give National Debt Relief a call and enroll in their program. My life is so much better, and I'm able to save and plan for the future again. I am relieved to be nearly debt free (I have a few more months of payments as I write this), I sleep better, and I actually have some money of my own to manage now.

5 years ago