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National Debt Relief

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6.4

Overall Score

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Edna Stewart

Outstanding! Everything is taken care of and I don't have to be hassled by those companies again!

6 years ago

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Yashira

So far I love how fast they work on trying to come to an agreement with the accounts.

6 years ago

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Ed

They work with you, not against you and they have very personable people working for them

6 years ago

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David wurtz

It was great they treated me very Professional were really upstanding very good Experience

6 years ago

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Joyce Coleman

I say so far so good . There aren't things that were on my credit that needed to be taken care of and they did that

6 years ago

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James Blewett

Very straightforward, true to their word, and incredibly helpful ever step of the way.

6 years ago

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LIZETTE GONZALEZ

I HAVE HAD A GREAT EXPERIENCE IN THE SIGNING UP PROCESS AND HAVE ALREADY REACHED 2 SETTLEMENTS. VERY HAPPY

7 years ago

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Shellie

It was easy to set up my account and work with them. They are helping me out of debt.

7 years ago

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Ramona

Excellent, they were very easy to sign up with. Always there to answer any questions I may have.

7 years ago

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Rosie L Hagewood

They have been understanding and good at helping me to make paying off my bills a success.

7 years ago

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Tonya

NDR truly save me a lot of money to my creditors along with reasonable bi weekly payment

7 years ago

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Dottie

I had a wonderful experience with them...great service,very friendly people to work with.

7 years ago

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Frances M. Taylor

So far I have had a good experience with National Debt Relief. They keep me updated on their progress.

7 years ago

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Andre

Excellent They've been real helpful in reducing my debt and allow me to get my life back

7 years ago

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Dorothy Neloms

So far Debt Relief has been very helpful with me in resolving my debt issues. Thanks so much.

7 years ago

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James Porch

Excellent to work with. Honest and a company that keeps its word and agreements.

7 years ago

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Diane

So far it has been good. Happy that they are able to work with me to resolve our debts.

7 years ago

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Cherryl

Nothing. Everything was great. They always ready to help out if I have any questions.

7 years ago

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Seth goeltzenleuchter

Great!! They have been understanding and helpful during the entire process That has happened so far

7 years ago

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Bill Blackwell

They are on top of what they are doing and was able to calm my anxieties. Very professional

7 years ago

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Karen

I have been so happy so far. They have been working for me to help reduce my debt.

7 years ago

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Joy McGee Seaford, DE

Compassionate, informative and thorough process when signing onto the program. I would prefer more communication during the ramp up period to better understand how the negotiations are going.

4 years ago

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Barbara Kramer Steelville, MO

NDR is working with our credit cards and so far, in a short time has been able to settle one for approximately 1/3 of what was owed. I'm so excited for what's to come.

4 years ago

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Danny

They were fast in getting one of my debts resolved and they are very nice and friendly when u call to talk to them. So for I’m very happy with there service

4 years ago

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June Cooper Las Vegas, NV

NDR is very easy to work with and their employees explain the program very well. If a customer has a question About the process they are just a phone call away.

4 years ago

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Reply from National Debt Relief

Thank you! The team here at National Debt Relief is thrilled to hear such great feedback, and we’re proud to be your partners on the road to a brighter financial future.

Mar. 28th, 2022

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Bill Goniwicha Richmond, VA

NDR has helped me with not making me feel like a failure, I feel respected with everyone I talk to and they explain everything so I can understand. Thank you so much.

4 years ago

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Janette Tarrobal Gainesville, FL

The company is superb. With their help i am looking forward to a debt free life. CSR’s were able to address all of my questions. I an glad i turned to them for help.

4 years ago

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Michael S J Palm Desert, CA

I still do not understand how 1 debtor can get $275 monthly out of a $477 when no other debtors have been scheduled and I owe them much more and certainly the other debtors will want more than the remainder of the $477 after the $275 is deducted.

4 years ago

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Reply from National Debt Relief

Thank you so much for your feedback. We are unfortunately unable to locate you in our system. If you can provide an email address or telephone number this will help us review your situation.

Feb. 18th, 2022

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Maria Miller Clayton, NC

National Debit Relief is taking good cade of me! The offers are coming in and we are settling accounts. Oh what a day it will be when we pay off the last one.

4 years ago

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Samantha Soto Ellensburg, WA

The people who work for NDR are so, so compassionate and empathetic. They understand that financial hardships are sensitive, and that debt can feel like a death sentence.

4 years ago

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Michael Dowling Staten Island, NY

Very easy and simple so far about 6 months in and they just started getting me offers for less then 50% of what’s owed and it’s thru text/online so simple

4 years ago

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Reply from National Debt Relief

Thank you! The team here at National Debt Relief is thrilled to hear such great feedback, and we’re proud to be your partners on the road to a brighter financial future.

Jan. 24th, 2022

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Joser Troncoso Oklahoma City, OK

Well it is convenient to not only consolidate all of your debt and take some debt off the top as well. However, their service fee is almost 30% of the settled amount. I can see why many cannot afford the program later on down the road. Oh and your credit has to take multiple shots to the chin depending on how many creditors you want to have settled. Definitely do research on snowball method of paying off debt before considering National Debt Relief. I don't think it was worth the damage to my credit honestly.

4 years ago Edited January 3, 2022

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Reply from National Debt Relief

Thank you so much for your feedback. We are unfortunately unable to locate you in our system. If you can provide an email address or telephone number this will help us review your situation.

Jan. 4th, 2022

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Jennifer Ocean Springs, MS

Everyone I have talked with NDR has been awesome and good at explaining everything to me, even when I call again. I appreciate the help they are doing to get me out of debt.

4 years ago

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Reply from National Debt Relief

Great to hear! We understand that the process can be difficult at times, but goal here at National Debt Relief is to provide a 5-star experience for every client.

Dec. 8th, 2021

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Grace Lynn Muskegon, MI

They are excellent to work with. You are always able to communicate with them. They are professional but personable. They work hard to resolve and settle our debt.

4 years ago

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L BHS Tampa, FL

They have excellent customer service. It takes awhile to get some of the settlements done, but they go through immediately. This program has been a life saver for me.

5 years ago

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Colleen Fort Lauderdale, FL

I am relieved they are handling the creditors and helping me in this very stressful time It has been painless so far on the process of working with creditors

5 years ago

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Nathaniel More Meridian, MS

They saved me a ton of money and that is great!!! I just don't like how long it takes to get your debt resolved, they don't start talking to the creditors till after 6 months.

5 years ago

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CH

The positive is that my debt was settled successfully. However, at no point during the process was it made clear to me just how expensive and how high the fees were for the settling of that debt. When my final settlement was discussed with me, I had to speak with a total of seven people over the course of several hours in order to get my questions adequately answered. I spoke to numerous different employees who provided different numbers end it appeared as though they were not old trained or equipped to provide me with the information I needed. Knowing what I know now about how high the fees are for the settlement team and the lack of transparency I dealt with during the process, I would have elected a different route to address my debt.

5 years ago

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Reply from National Debt Relief

Thank you so much for your feedback. We are unfortunately unable to locate you in our system. If you can provide an email address or telephone number this will help us review your situation.

Aug. 6th, 2021

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A W Moses Lake, WA

Quick follow up, customer service is friendly and informative. I’m glad I signed up for the program. This is the best decision I could have made for me and my family.

5 years ago

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Shelby Utica, NY

National debt relief helped me to turn things around and gave me hope when I didn’t think I had anything left. I would recommend to anyone struggling

5 years ago

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Ryan Caballero Woodland Hills, CA

Do not go with this company. They will extend your program as long as they can and as long as possible so that they can charge you as much fees as they can instead of trying to help fix your credit. 1. Their fee is 21% of the enrolled amount. For example 10K balance, even if they settle it for 80%, their fees is 2,100, so you’re not really saving 20% on the settlement, you’re actually paying 100 more if you just handled it yourself in the first place. Think about if your credit card debt is 100K, their fees alone will be $21,000. On top of the maintenance fee on your account which ends up to be about $25 a month. 2. They don’t start contacting any of your creditors until you have enough funds accumulated, and when they finally make an offer to your creditor, they will take most of it for their fees first. 3. Their Gitmead legal representation doesn’t really do much. A judgment was obtained against me and I didn’t even know about it. The only reason why I found out was because I was contacted by an attorney trying to represent me for a fee. This didn’t just happen once, it happened twice. 4. On one of my account, I called National Debt Relief that my creditor is planning on suing me and if they can prioritize that account. They never contacted that creditor. I ended up getting sued and eventually I had to borrow money from family and friends to take care of it on my own since they didn’t do anything about it. 5. Towards the end of my program, I have enough funds accumulated in my account. I called them on 04/26/21 to pay the remaining balance of my settlement. They told me that it takes 3 days to clear and that I had to pay the following month maintenance fees. On 05/03/21, I called them again to request a payoff, this time I’m told that I need to keep an additional $25 on my account in case the payoff is not approved. My payment schedule is 30th of every month on this account. Bottom line is, if you owe 5 or more credit cards and you go National Debt Relief, you are most likely to get sued, and since they don’t monitor your accounts, one day you’ll wake up that there’s a judgment against you. I originally had 7 accounts enrolled with them. I got sued on 5 of them. I eventually withdrew 4 accounts from National Debt Relief and settled the accounts myself. I was actually able to settle the 4 accounts for less than the settlement that National Debt Relief was able to get from my Creditors. Case and point, I had 2 Discover accounts. They got a settlement on one of the accounts for 40%. I was able to settle the other for 32.50%. On top of their 40% settlement, they charged me 21% of the enrolled amount for their fees. National Debt Relief makes it sound like they’ll be able to save you thousands. In the end, after all their fees, you’ll end up paying more than if you just called your creditors directly. Don’t be scared to pick up the call from collection agencies and creditors, you’re better off dealing with them directly than dealing with them through National Debt Relief.

5 years ago

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Reply from National Debt Relief

Hello Ryan,
We’re sorry, it sounds like we missed the mark this time. Your happiness is our number one priority, and we’d like to make this right. A member of our team will be reaching out shortly, and you can also call us directly at 888-660-7427.

Jul. 6th, 2021

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joshua stone Traverse City, MI

Staff very friendly and understanding, got everything in motion very fast .very thorough in making you understand all your options . Was a great experience

5 years ago

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Linda in NC Baltimore, MD

I am so happy I chose this company to help me with my struggles! They are always so friendly and respectful when I call with a question! That means so much to me!

5 years ago

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SA Plano, TX

Excellent. They settled my accounts quickly and efficiently. For at least 50% reduced amount but sometimes more than 50% reduction. Friendly and available when needed.

5 years ago

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Reply from National Debt Relief

Great to hear! We understand that the process can be difficult at times, but goal here at National Debt Relief is to provide a 5-star experience for every client.

Jun. 16th, 2021

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CC Railey Louisville, KY

The people who assisted me, initially as well as now that my debts are starting to be resolved, seem to understand how incredibly difficult this process is.

5 years ago

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Amy Sherman Brandenburg, KY

They have gone above and beyond they have kept me informed every step of the way they are working with my creditors they are working with me they are doing an amazing job

5 years ago

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Betmo79 Southaven, MS

I've been using this for a little over a year now. My credit score hasn't improved at all. I set everything up before the pandemic and now I am drowning. I've tried to contact them about my situation changing but they haven't gotten back with me. I don't know if I would have went this route if I had to do it over again.

5 years ago

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Reply from National Debt Relief

Hello,
Thank you so much for your feedback. We are unfortunately unable to locate you in our system. If you can provide an email address or telephone number this will help us review your situation.

May. 24th, 2021

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Girl Gonzales Las Vegas, NV

They are very accomodating from the very start and are really there to help. I didn’t experience any difficulty in applying for the program. Debts are settled fast as well.

5 years ago

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Taylor Croston Lake Panasoffkee, FL

I LOVE this company!! They are always there to answer any questions I have. They will also work with you if for whatever reason you can't make a payment.

5 years ago

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lyla judice Saint Martinville, LA

It has been nothing but smooth sailing with NDR. I am so happy I found NDR to get me out of my debt problems. I would recommend this service to anyone in need.

5 years ago