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Freedom Debt Relief

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7.7

Overall Score

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tilli West Henrietta, NY

Larry was a lot help for me thank you verry match ef i net help again i call him tilli

9 years ago

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Reply from Freedom Debt Relief

Thank you for sharing your experience with us, Tilli! We are happy to hear Larry was able to assist you and make you feel welcomed into the program. If you ever have any questions or concerns, please do not hesitate to contact us at 1(800)655-6303. Thank you for being the best part of Freedom Debt Relief!

Sep. 2nd, 2020

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dukecrmc Fort White, FL

Call your creditors and negotiate your own settlements.with fdr and 1099 rate you can do better by helping yourself. and your credit score wont go down as mush with using FDR.

9 years ago

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Kristen Kalamaras

Working with Joshua made this much easier than I had hoped. He was kind, professional and understanding of my issues.

9 years ago

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Reply from Freedom Debt Relief

Hello Kristen,

We are very happy to see your feedback. We are proud Joshua further assisted you with any questions or concerns you had and we will continue to demonstrate this same service through your graduation. Financial freedom is coming your way soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 21st, 2019

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Veronica Ufoegbune

Rashawn Curry is a Rock Star!!! Absolute Professional and Knowledgeable-Exemplary Service!

9 years ago

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Reply from Freedom Debt Relief

Veronica, thank you for sharing your thoughts. We are happy to hear that we could assist you. If you ever need our assistance please call Client Services at (800) 655-6303. Thank you for being the best part of Freedom!

Aug. 21st, 2020

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sandy lee Montebello, CA

They charge you 25% of total debts froe reducing your debts but you might settle by 40-50% of your debts with immdiate payment. It means you still need to pay 65% of your debt.

9 years ago

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Fideliz Sayas

Very professional ,helpful - best word to describe is "excellent "staff member ( Mr Peter S).

9 years ago

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Reply from Freedom Debt Relief

Hello Fideliz,

Thank you for sharing your feedback. At Freedom Debt Relief, we strive to provide all of our clients with the utmost customer service and professionalism and we are thrilled to hear of your positive experience. We are looking forward to you obtaining financial freedom. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 16th, 2019

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Monika Penton Denham Springs, LA

Great service Freedom is the best for Debt Relief. Awesome........................

9 years ago

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Reply from Freedom Debt Relief

Thank you for taking the time to share with us, Monika. We sure hope you have experience a life changing situation that will endure to resolving your debt with our program. We here every step of the way. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

Aug. 26th, 2020

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Kelsee Grand Rapids, MI

Great service! Felt comfortable with the process and now I am on my way to a debt free future!

9 years ago

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Reply from Freedom Debt Relief

Thank you for your positive review, Kelsee! We are happy to hear that you are pleased with our process! We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1(800)655-6303 or reach them by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Sep. 9th, 2020

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Judy LaRoca Lake Charles, LA

I have had a great experience with this company and their help to resolve our credit issues ..

9 years ago

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Reply from Freedom Debt Relief

We're thrilled to hear that you've had a great experience with us, Judy! We love to hear positive feedback like yours and we're thankful you took the time to write a great review. We're proud of your financial success and please don't hesitate to reach out when you have questions or concerns. Give us a call at (800) 655-6303 or log onto your client dashboard at . Thank you for being a part of Freedom Debt Relief!

Jan. 15th, 2019

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Toni Wheeler Keller, TX

The agent was extremely helpful and explained everything in great detail, including the pros and cons of the agreement.

9 years ago

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Reply from Freedom Debt Relief

Thank you for taking the time to leave us a review, Toni! We are happy to hear that the agent was helpful and able to explain everything in great detail! We want our clients to feel as educated as possible with our program so they can feel comfortable and confident with us at all times! If you ever have any questions or concerns, please do not hesitate to contact us at 1(800)655-6303. Thank you for being the best part of Freedom Debt Relief!

Sep. 9th, 2020

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Melvin Jordan

I am completely satisfied with the customer service work performed by Freedom Financial.

9 years ago

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Reply from Freedom Debt Relief

We take pride in curating a top tier client services team that's always ready to help you, Melvin! Please continue to contact us when you have questions or concerns, simply call (800) 655-6303 or log onto . Thank you for being a part of Freedom Debt Relief!

Jan. 4th, 2019

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Rosamaria Contreras

I have had a great experience and would recommend this to anyone with debt problems add a solution.

9 years ago

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Reply from Freedom Debt Relief

We appreciate your positive review, Rosamaria! We're proud to be on your side and any time you have questions or concerns, please contact our world-class client services team at (800) 655-6303 or log onto . Thank you for being a part of Freedom Debt Relief!

Jan. 4th, 2019

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Ann Ahlborn

I am very pleased with the work that FDR has been doing on my behalf. Thank you.

9 years ago

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Reply from Freedom Debt Relief

We're happy to hear that you're pleased with your program, Ann! We're looking forward to continuing negotiating great settlements for you and in the meantime, please don't hesitate to contact client services at (800) 655-6303 or log onto . Thank you for choosing Freedom Debt Relief!

Jan. 4th, 2019

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Tammie Hawkes

IT'S BEEN A LITTLE SLOW CONTACTING MY CREDITORS NOW THEY'RE SENDING ME REGISTERED LETTERS

10 years ago

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Reply from Freedom Debt Relief

Thank you, Tammie, for taking the time to leave us a review. Rest assured our team works hard to reduce your debts and we look forward to assisting you further. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Sep. 12th, 2020

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sue San Diego, CA

Excellent support and very clear explanation of what is going to happen. Helping me eliminate one bill at a time.

10 years ago

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Reply from Freedom Debt Relief

Hello Sue! Thank you for sharing your feedback with us! We are happy to hear that you are pleased with the results of our program thus far! Remember, we are here to support you every step of the way, so please do not hesitate to contact us have any time you have questions or concerns! We can be reached at 1(800)655-6303 or by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Sep. 15th, 2020

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AIDA TIRADO Garnerville, NY

Resolving my debts and managing to pay off my creditors without having to go into bankruptcy.

10 years ago

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Reply from Freedom Debt Relief

Thank you for your review, Aida! We are happy we were able to be an option for you, so you did not have to go through the bankruptcy route! We are here to support you every step of the way, so please do not hesitate to contact us have any time you have questions or concerns! We can be reached at 1(800)655-6303 or by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Sep. 16th, 2020

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Patricia Ulloa San Diego, CA

My experience with Freedom Debt Relief it has been great!!! No stress no worries!! thank you!

11 years ago

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robert h lance Hemet, CA

10, freedom has provided excellence service for me and been there when i need them.

11 years ago

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Randy Glenside, PA

I am only 3 months into a 4 year program, but everything seems to be moving along very well. I am very pleased so far.

11 years ago

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nancy jaginski Borrego Springs, CA

I have been very pleased with the process so far. I have already paid off one loan. GREAT.

11 years ago

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G Gunning Miami, FL

I am please with the progress being made in eliminating my credit cards debts FDR .Keep up the good work.

11 years ago

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Robert New York, NY

FDR is very helpful so far, the process has been easy and the results are quick. Thank you FDR

11 years ago

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RON Opelousas, LA

After only 3 months, everything is proceeding as promised. So far am pleased and looking forward to the next 3 months.

11 years ago

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klaus bigga Glendale, AZ

All the staff i worked with till now are very helbfull and friendly. I can recommand freedomdebtrelief Allways

11 years ago

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Yvonne Eckmyre Riverview, FL

My time with Freedom Debt Relief has been a nice experience. I hope the rest of the time will be very helpful.

11 years ago

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Marthann Neely Los Angeles, CA

The experience has been delightful. The staff is very professional, friendly and knowledgeable.

11 years ago

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David Youngstown, OH

I'm a little disappointed that the process is taking this long. I thought by now that the credit companies would have stopped calling.

11 years ago

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arthur Moon Jacksonville, FL

Freedom Debt Relief has been amazing! They make the whole process painless and easy.

11 years ago

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Margaret Decker Tampa, FL

I have received excellent help from everyone at debt relief. I would recommend them to anyone.

11 years ago

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rita williams Martin, TN

very easy to deal with. staff are very knowledgable about company. very courteous and helpful.

11 years ago

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Robert Saint Louis, MO

Everyone I talked to was very friendly and helpful. I appreciate all of their help.

11 years ago

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Samuel El Sobrante, CA

I must say that I was impressed with the immediate response taken with the accounts, they thus far do live up to ad.

11 years ago

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Kirk & Shari Ellis Amarillo, TX

Great customer service and response time, etc. Wish things could go a little faster, but I know it takes time!

11 years ago

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Linda Roe Baltimore, MD

It was a bit confusing in the beginning but I'm not as stressed out as before. A lot of the calls have cease.

11 years ago

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Alice Brown Bronx, NY

Since this is the only type of organization I've ever dealt with, I can say FDR is giving me very good service.

11 years ago

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Linda Cody Xenia, OH

The staff have been so helpful and nice. It was great experience dealing with everyone.

11 years ago

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kim stein

My husband went thru freedom and they settled his debt for one amount and now he owes them over double what he owed his creditors. I would not recommend anyone use this company! !!

11 years ago

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Shari bailey Monticello, NY

In less than 4 months 2 accounts in negotiations only 2 more. Very professional and friendly staff

11 years ago

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Chad Edgar Wentzville, MO

Will help you in a matter of 6 months and you will see a major difference in the debt u once had very awesome costumer care

4 years ago

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Reply from Freedom Debt Relief

Chad, it is great to hear that you're happy with your progress. Please let us know how we can continue supporting your journey to financial freedom. Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.

Feb. 15th, 2022

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Danny Paulsen Paulsen El Centro, CA

So far very professional and sympathize with my situation and keeps me informed love getting the e mails right away

4 years ago

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Reply from Freedom Debt Relief

We appreciate you taking the time to leave us a review, Danny. We are thrilled to accompany your journey to financial freedom. Please let us know how we can continue supporting your every step! Thank you for choosing Freedom Debt Relief!

Nov. 19th, 2021

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Charlotte Van Til Highland, MI

Debts not being paid off. Payments much to slow.

4 years ago

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Reply from Freedom Debt Relief

We are sorry to hear that you are not content with our services, Charlotte. The reason we do small payments towards the accounts once we place them into a settlement is so that we have enough money left over from your monthly deposit to start the next negotiation. As you know, client's are the ones funding their account so that it could build, meaning that we can only work with the funds we have and we try to distribute them in the best way in order to work effectively and efficiently. We encourage you to speak with our Client Services team to learn what options are available that would allow you to accelerate your Graduation Path. Client Services is available 7 days a week to support your financial needs. Your feedback is valued. Thank you for trusting Freedom Debt Relief to serve your financial needs.

Dec. 14th, 2021

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Lena Fulton Port Charlotte, FL

Poor customer service, no return emails most the time.

5 years ago

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Reply from Freedom Debt Relief

Lena, thank you for bringing this to our attention. We would like an opportunity to speak with you about the mentioned concerns. One of our experienced representatives will be reaching out.

Jul. 20th, 2021

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Marilyn Jernoske Wilmington, DE

Settlement fees are outrageous . All fees are rediculous.

5 years ago

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Reply from Freedom Debt Relief

Marilyn, thank you for bringing this to our attention. We would like an opportunity to speak with you about the mentioned concerns. One of our experienced representatives will be reaching out.

Jul. 20th, 2021

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Matt Rivera Central Islip, NY

Not truthful and lack of communication with in the office

5 years ago

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Reply from Freedom Debt Relief

Matt, we're sorry to hear about your experience in our program. We strive for Customer Service excellence and we never want our clients to be unhappy. A member of our team will be reaching out to you shortly to discuss your concerns. Thank you for being a valued client of Freedom Debt Relief!

Jan. 22nd, 2021

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Rita Hamilton

I would appreciate more updates on our account

5 years ago

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Reply from Freedom Debt Relief

Rita, thank you for bringing this to our attention. We would like to get more detail. Please allow us the opportunity to discuss the mentioned concerns with you. One of our experienced team members will be reaching out to you shortly. We truly appreciate your review.

Dec. 23rd, 2020

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Astrid Ruiz

I don't like that I can't not remove a account at any time

5 years ago

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Reply from Freedom Debt Relief

Astrid, thank you for bringing this to our attention. We would like an opportunity to discuss the mentioned concerns with you. One of our experienced team members will be reaching out to you later today. We truly appreciate your review.

Dec. 17th, 2020

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Gwendolyn Campbell

It’s taking too long to pay off my debt.

6 years ago Edited September 14, 2021

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Reply from Freedom Debt Relief

Thank you for bringing this to our attention. We would like an opportunity to discuss the mentioned concerns with you. One of our experienced team members will be reaching out to you shortly. We truly appreciate your review.

Oct. 27th, 2020

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Anonymous

If you miss a payment because you have been laid off or something else, they can throw away the agreement and you have to start all over even if you have paid most of what was agreed upon beforehand. I have lost several thousand dollars because I got laid off during the pandemic and I missed a payment by like 2 days. It is now going to take two years longer than originally stated to get out of the program, it is not a good feeling. When I called originally they were incredible kind and knowledgeable and I made the best decision I could at the time but I no wish had done a little more research.

6 years ago

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Reply from Freedom Debt Relief

Hello, thank you for bringing this to our attention. We understand that things will change and we want to address those changes the best we can. We would like an opportunity to discuss the mentioned concerns with you. One of our experienced team members will be reaching out to you shortly. We truly appreciate your review.

Oct. 23rd, 2020

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Lillian ricks

Poor information on what going on with debt

6 years ago

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Reply from Freedom Debt Relief

We are very sorry to hear about your experience, Lillian. It's our priority to make sure you are aware of any updates to your program every step of the way. We would like a chance to discuss this matter with you and address any other concerns you may have during this time. A member of our team will be reaching out to you shortly. Thank you for choosing Freedom Debt Relief.

Jul. 7th, 2020

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Tammy

A lot of agents give different info it's not consistent

6 years ago

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Reply from Freedom Debt Relief

Hi Tammy! Thank you for bringing this to our attention. We are constantly working on ways to improve our communication with our clients, and we will consider this feedback. Please also know that there is constant change occurring on your account due to negotiations with your creditors. If you would like to discuss this further, please reach out to us at 1(800)-655-6303. Thank you for choosing Freedom Debt Relief!

Apr. 21st, 2020