Name: Freedom Debt Relief
Rating: 4.7

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Robert

helping getting out of debt. by paying off creit cards.

8 years ago

Reply from Freedom Debt Relief

That's our specialty! Thank you for sharing your positive experiences, Robert, and thank you for choosing Freedom Debt Relief!

Oct. 2nd, 2018

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Ray

Have settled debts and I'm happy with the settlement amount

8 years ago

Reply from Freedom Debt Relief

We are happy in knowing you are pleased with our services. Thank you for sharing such a positive review, Ray!

Oct. 2nd, 2018

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Anonymous

Great work and good customer service and knowledgeable

8 years ago

Reply from Freedom Debt Relief

Awesome! We love to see this positive feedback and we will continue to provide you excellent customers and answers to all of your questions. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 18th, 2018

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be on top of their game Houston, TX

Cuz they really work hard taking care of youmps

8 years ago

Reply from Freedom Debt Relief

Thank you for your review. We care about all of our clients in Freedom Debt Relief and we will do our best to take care of all accounts enrolled in our program. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 18th, 2018

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Anonymous Downey, CA

They have not contacted creditors and they sent it to collections

8 years ago

Reply from Freedom Debt Relief

We appreciate your honest review! When you first enroll in the program we don't reach out to all the creditors to let them know you're enrolled. We wait for funds to build up in your dedicated account to start to negotiate with them and we also inform clients to change their contact information with all creditors, to ours. Please contact our client service department and we can walk you through. Our client services department may be reached at (800) 655-6303 or .

Sep. 18th, 2018

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Debbie Adkins

I was struggling to pay my credit cards, and after 4 years, I'm done

8 years ago Edited January 3, 2024

Reply from Freedom Debt Relief

Hello Debbie,

We appreciate your positive review. We strive for outstanding customer service and we are so glad to show you this throughout our program. We will continue to inform you on any changes made to your account. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 18th, 2018

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Gwen Knoxville, TN

Fees are too high and negotiated settlements are pushed out too far.

8 years ago

Reply from Freedom Debt Relief

We're sorry to hear your unsatisfied with program, Gwen. We would like to review your account with you and go over any concerns you are having. Please reach out to our client services department at (800) 655-6303 or for further assistance.

Sep. 18th, 2018

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John Leesburg, FL

We could get in contact with the customer service easily.

8 years ago

Reply from Freedom Debt Relief

This is awesome John! We are always here to answer all of your questions or concerns and we are so proud this has been an easy process for you. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Sep. 11th, 2018

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Lynda

Good at what they do but I find them expensive

8 years ago

Reply from Freedom Debt Relief

Lynda, thank you for bringing this to our attention. We strive to provide the best quality service for our clients. While we would love to address your concerns with the fees. All our fees are based on the state and the amount of debt you bring in. Please if you need anything please call our customer service at 800-655-6303. We want to accommodate the best we can and address the needs as they rise. Thank you for choosing Freedom Debt Relief.

Aug. 7th, 2020

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Karen

So glad I am on my way to being debt free!

8 years ago

Reply from Freedom Debt Relief

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

May. 14th, 2018

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PAM

Customer service is pretty good in service.

8 years ago

Reply from Freedom Debt Relief

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

May. 14th, 2018

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Sue Dearborn, MI

Was hoping to stay out of court, but it's been settled

8 years ago

Reply from Freedom Debt Relief

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

May. 14th, 2018

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Veronica Palo Alto, CA

I thought the process would be a lot easier.

8 years ago

Reply from Freedom Debt Relief

Thank you for your positive review! We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

May. 14th, 2018

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Anonymous

VeryHelpful, very attentive, very honest, efficient

8 years ago

Reply from Freedom Debt Relief

We appreciate your honest review and feedback! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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none Casa Grande, AZ

Very good at what they do. Very satisfied.

8 years ago

Reply from Freedom Debt Relief

We appreciate your honest review and feedback! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Being set free

Very happy how they are managing my accounts

8 years ago

Reply from Freedom Debt Relief

We appreciate your honest review and feedback! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Bob

Great service. Friendly people. Very helpful.

8 years ago

Reply from Freedom Debt Relief

We appreciate your honest review and feedback! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Anonymous

I might be getting sued & they are charging me to prevent that?

8 years ago

Reply from Freedom Debt Relief

Thank you for providing this feedback to us! We understand the concerns you are having and we would like to review your account and these concerns with you! Please reach out to our client services department at (800) 655-6303 or so that we may further assist you with your account. Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Samantha

Help Pay off Debt in a timely manner at a lesser amount

8 years ago

Reply from Freedom Debt Relief

We appreciate your honest review and feedback! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Shelby

Not very helpful customer service at times

8 years ago

Reply from Freedom Debt Relief

We appreciate your honest review and feedback! Please reach out to our client services department at (800) 655-6303 or with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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none

not satisfied with the service and to many things were not disclosed and are now in worse shape then before

8 years ago

Reply from Freedom Debt Relief

We are sorry to hear about the concerns you are having with the program and your account. We would like to work with you to resolve these concerns. Please let us know the best time that we may have someone reach out to you.

Thank you for choosing Freedom Debt Relief!

May. 1st, 2018

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Shilling Brooklyn, NY

They are trying to assist me with debt reduction

8 years ago

Reply from Freedom Debt Relief

Thank you for your feedback! We want to take this opportunity to touch bases with you, now that you've been with us for some time. We hope our program was the solution you were seeking in order to resolve your debt. Please let us know if you have any suggestions on how we can improve our services or if you have any questions and/or concerns regarding your account. Thank you for choosing Freedom Debt Relief! Here's to your debt-free future!!

Nov. 8th, 2018

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John c Martville, NY'

I don't have to watch them , they get it done.

8 years ago

Reply from Freedom Debt Relief

Hello John,

We really appreciate your review. We look forward to continuing to assist you. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Dec. 14th, 2018

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Mia Hopewell, VA

Fees are too high.not explained well at all..not worth the harrassment from creditors

8 years ago

Reply from Freedom Debt Relief

Hello Mia,

We appreciate your honest feedback. We do take a fee, but not until a debt is resolved. The amount of the fee will vary depending on a client’s state of residence, total debt amount, etc. Typically, it ranges from 15% - 25% of total enrolled debt over the course of the program. For example, fees of 21% of enrolled debt in a 42-month program would work to about 6% per year annualized. This offers significant savings over other solutions, especially for those who would otherwise be making payments as agreed to their creditors at the interest rates they have when entering our program. We extend an apology for any confusion or misunderstanding of our fees but we do make sure to cover this in the enrollment call, Welcome call, and listed in your Debt Resolution Agreement. Once we negotiate and resolve your accounts enrolled in Freedom Debt Relief, the calls will stop and we are looking forward to seeing your debt free. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Nov. 20th, 2018

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Armani Haines City, FL

Pleasant and appears to be right on top of things. Keeps me advised of progress.

4 years ago

Reply from Freedom Debt Relief

Armani It's great to hear you received the utmost level of customer service when speaking with us. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

Apr. 20th, 2022

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Sonia Delgado

I like the way they work and they know what they are doing, I would recomend them highly.

4 years ago

Reply from Freedom Debt Relief

Sonia we are thrilled to accompany you in your journey to financial freedom. Please let us know how we can continue supporting your every step! Thank you for choosing Freedom Debt Relief!

Apr. 14th, 2022

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Lori Muske Benton Harbor, MI

Very helpful staff. They have all your answers and they are caring and friendly.

4 years ago

Reply from Freedom Debt Relief

Lori thank you for sharing your experience! Our team takes pride in providing world-class customer service to our clients and its great to hear you are happy with our service efforts! Thank you for choosing Freedom Debt Relief!

Apr. 14th, 2022

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john nedoroscik Chelsea, MA

I’m amazed on how well and how fast they work to get negations through.thank you

4 years ago

Reply from Freedom Debt Relief

John thank you for sharing your experience! Our team takes pride in making sure our clients are supported throughout the process and we'll always be right by your side. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

Apr. 7th, 2022

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Janice Taper Washington, PA

Great at the start. At this time, am having a legal problem & no one communicating with me even though they said they would.

4 years ago

Reply from Freedom Debt Relief

Hello Janice, can you please provide us with your contact information so we can locate your account please?

Mar. 29th, 2022

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Juanita Evans Lewisburg, PA

Resolved many debt issues. Stayed in touch the whole time. Available to talk anytime.

4 years ago

Reply from Freedom Debt Relief

Juanita thank you for taking the time to review your experience with us! We are happy to hear that youre happy with your progress! We like to make sure that our clients remain successful! Please reach out to customer service at (800) 655-6303 or support@freedomdebtrelief.com for any additional help you may need.

Mar. 25th, 2022

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Kathy Hall Sharon, PA

Open & honest conversation. Also very professional. Walking me step by step through the process.

4 years ago

Reply from Freedom Debt Relief

Kathy thank you for sharing your experience with us. It is very important for us to make sure that our clients are receiving the information they need to be successful in their program. Thank you for choosing Freedom Debt Relief!

Mar. 25th, 2022

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Mary Jackson Minneapolis, MN

It's a very pleasant experience. Pay on time with no delays and everything else done for you.

4 years ago

Reply from Freedom Debt Relief

Mary thank you for reviewing your experience with us! We are so happy to hear you are pleased with our customer service! Our goal is to ensure our clients feel comfortable and confident with us at all times! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Mar. 23rd, 2022

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MIke Hicks Pine Mountain Club, CA

I have had paid or agreement with all four of my enrolled debts ahead of schedule.

4 years ago

Reply from Freedom Debt Relief

Mike congratulations on all of your progress! We are thrilled to be your partners in your journey to financial freedom! Please let us know how we can continue supporting your every step! Thank you for choosing Freedom Debt Relief!

Mar. 21st, 2022

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Lisa Thomas Ogden, UT

Very satisfied thank you very friendly people willing to help and make it happen

4 years ago

Reply from Freedom Debt Relief

Thank you for sharing your review Lisa! It's great to hear you received the utmost level of customer service when speaking with us. Please let us know how we can continue supporting your journey to financial freedom. Thank you for choosing Freedom Debt Relief.

Mar. 16th, 2022

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Roberto Berrios New York, NY

They've done a good job so far.I like when they send me emails about my progress

4 years ago

Reply from Freedom Debt Relief

Roberto thank you for your feedback ! We work very hard to ensure our clients are able to receive the help they need. Please let us know how we can continue supporting your journey to financial freedom. Thank you for choosing Freedom Debt Relief.

Mar. 16th, 2022

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Raymond Sharp Vancouver, WA

Very helpful and honest. Knowing I'm just a phone call or email away to answer my questions.

4 years ago

Reply from Freedom Debt Relief

Raymond thank you for reviewing your experience! It's always great to hear clients share how pleased they are with our service efforts and exceptional team. Thank you for choosing Freedom Debt Relief.

Mar. 16th, 2022

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Mrs. R North Oxford, MA

So far everything has run smoothly and everyone has been very helpful and informative.

4 years ago

Reply from Freedom Debt Relief

Thank you for reviewing your experience! It's great to hear you received the utmost level of customer service when speaking with us. Please let us know how we can continue supporting your journey to financial freedom. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

Mar. 10th, 2022

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Julie Weyer Beaver Dam, WI

I am very pleased with the customer service that I get whenever I call Freedom. It's always friendly and informative.

4 years ago Edited March 7, 2022

Reply from Freedom Debt Relief

Julie, thank you for reviewing your experience. It's always great to hear clients share how pleased they are with our service efforts and exceptional team. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

Mar. 10th, 2022

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Constance Blane Franklin, KY

I like how I am able to see (have account) on what is being done. what is paid and what is next to come

4 years ago

Reply from Freedom Debt Relief

Constance, thank you for reaching out. You can always view your progress on your client dashboard. We are committed to providing customer satisfaction and you have our full attention 7 days of the week. Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account. Please also be on the lookout for an email with the website information.

Mar. 3rd, 2022

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Melissa Staten Island, NY

The company is very professional and always answers my questions and have gotten my debts resolved

4 years ago

Reply from Freedom Debt Relief

Melissa, we are thrilled to accompany you in your journey to financial relief! If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

Feb. 28th, 2022

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Sadie Wilcox FL

They were understanding with my issues and discussed a manageable amount to my account

4 years ago

Reply from Freedom Debt Relief

Sadie, our top goal is to make sure we support our clients every step toward a brighter financial future. If you have any questions, just give us a call at 800-655-6303. Our Customer Service Representatives are ready to help. Thank you for letting Freedom Debt Relief be your partner on your journey to a debt-free future.

Feb. 17th, 2022

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daniel whitlock Los Angeles, CA

The fact if there is a issue they did their best to accommodate me in resolving the problem

4 years ago

Reply from Freedom Debt Relief

Daniel thank you for sharing your experience! Our team takes pride in providing world-class customer service to our clients and its great to hear you are happy with our service efforts! Thank you for choosing Freedom Debt Relief.

Feb. 9th, 2022

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Jen Gurzick Chicago, IL

FDR is not great to work with, customer service is not great and I ended up having court appearances as they could not settle my debt very well. I ended up owing $3k more than I should have. Very disappointing.

4 years ago

Reply from Freedom Debt Relief

Jen we are sorry to hear that you are unhappy with the service and progress of your program. An account specialist will reach out to address your concerns. Thank you for being a valued client of Freedom Debt Relief.

Feb. 7th, 2022

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Mimi Nalla Los Angeles, CA

So thankful, they were very efficient in resolving my debts, kept me up to date, very professional.

4 years ago

Reply from Freedom Debt Relief

Mimi, we look forward to your continued success. Please let us know how we can continue to support you in your journey to financial freedom. Thank you for being a valued client of Freedom Debt Relief!

Feb. 3rd, 2022

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Perry Cahoon

Their honest dependability. I can depend 💯 percent on them and trust them.

4 years ago

Reply from Freedom Debt Relief

Perry, we are happy to hear that you feel supported in this journey. Our customer service team is committed to providing world-class customer service, seven days a week! Please reach out to our Client Services department at (800) 655-6303 or support@freedomdebtrelief.com if you have any questions or comments regarding your account.

Jan. 31st, 2022

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JoAnne Calton

Helped me set up plan. Keeps me informed on every phase. Settlements are prompt and fair.

4 years ago

Reply from Freedom Debt Relief

JoAnne, it is great to hear that you are happy with the results and progress of the program. Please let us know how we can continue supporting your journey to financial freedom. Thank you for choosing Freedom Debt Relief as your guide!

Jan. 26th, 2022

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Cathy Hull Inverness, FL

Every one is kind and love the fact that these bills are finally going to,be gone!

4 years ago

Reply from Freedom Debt Relief

Thank you for reviewing your experience, Cathy. Congratulations on taking this big step. We look forward to assisting you in your journey towards financial freedom. Thank you for choosing Freedom Debt Relief.

Dec. 17th, 2021

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Richard Jackson Dallas, TX

Great Company/Personnel. I recommend to those who are in deep debt, call them, now.

4 years ago

Reply from Freedom Debt Relief

Thank you for recommending our program, Richard! We are thrilled to accompany your journey to financial freedom. Please let us know how we can continue supporting your every step! Thank you for choosing Freedom Debt Relief to be your guide.

Dec. 15th, 2021

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Devendra K.C. Allen, TX

Great! Excellent service . In my experience FDR is always dedicated to its clients.

4 years ago

Reply from Freedom Debt Relief

We appreciate you taking the time to leave us a review, Devendra. We are thrilled to accompany your journey to financial freedom. Please let us know how we can continue supporting your every step! Thank you for being a valued client of Freedom Debt Relief!

Dec. 1st, 2021

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Shaydi Kat Huntsville, AL

They have been so helpful in helping me clear my debt. I never thought I would get rid of it

4 years ago

Reply from Freedom Debt Relief

We appreciate you taking the time to leave us a review, Shaydi. Our negotiations team takes pride in making sure our clients meet their goal of becoming debt-free. Thank you for being a valued client of Freedom Debt Relief!

Nov. 29th, 2021