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Freedom Debt Relief

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7.7

Overall Score

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Virginia L Andrews Saratoga Springs, NY

I am so happy about my first settlement with them. I hope it will continue. I feel very confident it will. Thank you all again for your hard work.

11 years ago

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juan Figueroa San Jose, CA

make sure that you read the agreement! The do not mention it to you during the conversation but there is a 23% charge to you base on you debt balance. Even if you do a consolation loan the 23% is added. Even though I negotiated 3 of my account.

11 years ago

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Lea Ann Schreib Port Jervis, NY

Just started working with Freedom Debt Relief. The support system is great and promised me in 4 months I would see results.

11 years ago

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Berny Compton, CA

This company helping us a lot,it's easy to work with and also the have a good communication ,I'm so glad what I did through this company.

11 years ago

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Kathy Frederick Toledo, OH

When I signed up was told things would be resolved within a few months. 7 months in the program and only 2 accounts have been resolved. When you call you can only talk to the operator who tells you "they are working on it" and you can't talk to anyone else because "they are busy". I am sorry I ever signed up for the program.

11 years ago

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Marie Goater Rochester, NY

Haven't had any issues or problems just wish resolving was a little faster process. Other wise everything has been fine.

11 years ago

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EZEQUIEL CEJAS

everyone I talked to was great. great customer service and eager to help. I couldent have made a better choice.

11 years ago

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Jean Wilkes Barre, PA

I have had 2 settlements and they were awsome.The only part of the program that is difficult is all the calls that come on a daily basis.

11 years ago

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Lynn Baltimore, MD

The process has definitely been A bit overwhelming, however if I had a question someone was there to take the time to talk with me and comfort me.

11 years ago

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Donna Salava Brighton, MI

Got my first settlement so so Happy! Can't wait until I am debt free thank-you Freedom Debt Relief dor all you have done.

11 years ago

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Anna Psihas Tampa, FL

I do not see much progress, plus the calls have not stopped. m going nuts with the calls, plus my credit is getting worse and sores, I need some progress. I am considering dropping this program if t does not get better fast

11 years ago

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richard crisp Reynoldsburg, OH

I have no real basis for rating. I am pleased to see there is progress. I look forward to the elemination of Citibank and their robocalls.

11 years ago

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Jeanne Lancaster, PA

There is no worrying and unwanted stress with Freedom, they handle everything for me. I pay into a fund, and when I have enough, they settle my debt.

11 years ago

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Julie Cottonwood, AZ

Freedom Debt Relief has helped us so much. The calls stopped immediately and we are working on our first settlement.

11 years ago

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Armando R. Gonzales San Antonio, TX

So far I am satisfied with the progress that has been made through Freedom Debt Relief and I hope we can continue to eliminate the rest of these debts as quickly as possible.

11 years ago

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Rolland F. Weber Beverly Hills, FL

Things are moving along quickly, and everyone associated with your company has been great. I'm very happy.

11 years ago

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kristy Franklin, LA

I was nervous upon entering your program, but you made me feel relax and assured me everything be ok

11 years ago

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Paula Comfort Mountain View, CA

I am very disappointed. They never closed out a small bill, and went right for the largest debt we owed. Then proceeded to take their 20%. So now no money to work on other bills. I was told they would settle the smaller ones first. Feeling very deceived.

11 years ago

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Ken Lenox, MA

The people at Freedon Debt are so helpful and friendly, I would and have already recommended them to friends

11 years ago

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Linda Cody Cincinnati, OH

The people at Freedom Debt are so helpful and friendly, I would and have already recommended them to friends.

11 years ago

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Brenda Peckville, PA

Horrible ! Kills your credit ! Takes your $$$. You can negotiate on your own! They lied to me from day 1 and when I withdrew from program they kept my bank escrow after telling me I was getting the refund within 3-5 days! I have been where you all are - it's scary ! But you can do this on your own ! Call the credit card companies yourselves !!

11 years ago

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Darlene Jasper, IN

S far so good....1 account settled ad 2 more very close.....thanks for the help. FDR has been very professional as they help me!!!!:)

11 years ago

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Dee Fair Oaks, CA

Mostly pleased with the company but still getting calls and emails from a few creditors. Will be glad when that stops!

11 years ago

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Mike Bower Ormond Beach, FL

I dont have an hour to explain how my court case was grossly mis- handled causing a court judgement against my wife.

4 years ago

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Reply from Freedom Debt Relief

Hi Mike, thank you for taking the time to review your experience. We strive to provide great service and provide debt relief. We take feedback very seriously and for those reasons an account specialist will reachout to you shortly regarding your experience. Thank you for choosing Freedom Debt Relief.

Dec. 30th, 2021

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Sherry Janicek Clearwater, FL

I wish it would resolve quicker for the money I pay every month

4 years ago

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Reply from Freedom Debt Relief

We appreciate you voicing your concerns regarding our negotiation efforts, Sherry. We need to wait for enough funds to build up in order to have enough to settle the accounts. Strategically, however, this could be a good thing! The more and more the client's accounts go past due, creditors become more and more willing to accept a lower percentage of what is owed. Trust in knowing our negotiators will always take the first opportunity to obtain the best settlements possible. We encourage you to speak with our Client Services team to learn what options are available that would allow you to accelerate your Graduation Path. Client Services is available 7 days a week to support your financial needs. Your feedback is valued. Thank you for trusting Freedom Debt Relief to serve your financial needs.

Dec. 14th, 2021

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Mark Indianapolis, IN

I was lied to from the beginning about having a personal representative as my contact throughout the program.

5 years ago

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Reply from Freedom Debt Relief

Mark, we're sorry to hear about your experience within our program. We never intend for our clients to have a poor experience and we'd like to speak with you. We will be reaching out to you shortly to obtain your contact information. Thank you for choosing Freedom Debt Relief!

Aug. 31st, 2021

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Kimberly M Vandeput Newfane, NY

Because they helped us get out of cc debt quickly

5 years ago

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Reply from Freedom Debt Relief

Thank you, Kimberly, for taking the time to leave us a review! Our team takes pride in providing world-class customer service to our clients and we'll always have your back. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!

Aug. 26th, 2021

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Alvin Peru, IN

They should always strive to be better

5 years ago

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Reply from Freedom Debt Relief

Hello, Alvin! Thank you for taking the time to leave us a review! Our team takes pride in making sure our clients are supported throughout the process and we'll always have your back. Please call us at 800-655-6303 if you have any questions. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!

Jul. 29th, 2021

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Leisje Rietze Prospect, KY

Doing a great job. Delivery is a little terse sometimes

5 years ago

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Reply from Freedom Debt Relief

Leisje, we appreciate you taking the time to leave us a review! Our negotiations team works hard to meet your goal of becoming debt-free and we'll always be right by your side. Please call us at 800-655-6303 if you need any assistance. Thank you for choosing Freedom Debt Relief!

Jul. 15th, 2021

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Wayne Jones Owatonna, MN

Taking way longer then I was told at the beginning!!

5 years ago

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Reply from Freedom Debt Relief

Wayne, we appreciate your valuable feedback regarding your experience. Rest assured our team is working hard to meet your goal of becoming debt-free and we'll always be right by your side. Please call us at 800-655-6303 if you have any questions. Thank you for choosing Freedom Debt Relief!

Jul. 15th, 2021

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Tim B Piatchek Springfield, MO

Fees charged after a debt was paid . I explained this To them before during and after regarding the debt

5 years ago

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Reply from Freedom Debt Relief

We never intended to disappoint you, Mr. Piatchek, and apologize for any confusion regarding how our fees are collected. Yes, our settlement fees are collected once a balance has been reduced successfully. However, it seems we are having a disconnect somewhere, which is causing a poor experience for you. An account specialist will be reaching out to you shortly concerning the matter. We appreciate you for voicing your concerns. Thank you for choosing Freedom Debt Relief.

Jun. 21st, 2021

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Oma Smith Summerfield, FL

They are dependable and we are pleased with their service.

5 years ago

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Reply from Freedom Debt Relief

Oma, we are thrilled to hear the great feedback. We are honored to serve you and assist you with your financial goals. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Apr. 8th, 2021

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Andrea Taylor Fontana, CA

Prompt service all of my debt got resolved and friendly

5 years ago

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Reply from Freedom Debt Relief

Thank you for sharing, Andrea! We're glad we could partner with you on your debt-free journey! Keep up the good work. If you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Feb. 15th, 2021

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Sande Baker Dunnellon, FL

As they resolve our debt our credit rating has gone higher.

5 years ago

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Reply from Freedom Debt Relief

Hello, Sande! We're elated to hear about your credit improvement thus far! We look forward to assisting you further and if you have any questions, please call us at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Jan. 26th, 2021

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Michael C Davis Bayside, CA

Not good. They couldn't settle one of my cards. Now owe the original balance, plus accrued interest.

5 years ago

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Reply from Freedom Debt Relief

Hello, Michael! We're sorry to hear that you are not pleased with the results our program has provided. A member of our team would be more than happy to discuss your concerns, however, we need your contact information. Please provide us with this information so we can reach out to you. Thank you for choosing Freedom Debt Relief!

Jan. 22nd, 2021

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Ruby Antoine Sherwood, MI

Huge rip off - do not do it. They charge you a TON upfront. You're better off paying that fee to your debtor.

5 years ago

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Reply from Freedom Debt Relief

Ruby, thank you for taking the time to leave us a review. We're sorry to hear that you are not pleased with the results our program has provided. We would like to discuss your concerns with you, however, we need your contact information. Please provide us with this information so that we can assist you. Thank you for choosing Freedom Debt Relief!

Jan. 21st, 2021

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Matt Rivera

The lack of knowledge when it's comes to settlements and what's being told

5 years ago

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Reply from Freedom Debt Relief

Matt, thank you for bringing this to our attention. We would love to discuss any details about your settlement. One of our experienced team members will be reaching out to you shortly. We truly appreciate your review.

Dec. 17th, 2020

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JudyJenkins

One disappointment one of the bills I have been sued for . I can not understand how that happened

5 years ago

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Reply from Freedom Debt Relief

Hello, Judy! We're so sorry to hear this has happened. We would be more than happy to discuss this with you. Please provide us with your contact information so that a member of our team can reach out to you. Thank you for being a valued client of Freedom Debt Relief!

Nov. 17th, 2020

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George Crawford

Dates of graduation change, investigate and ask a lot of questions

5 years ago

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Reply from Freedom Debt Relief

We appreciate you sharing with us today, George. Generally, the graduation date will vary until all accounts are fully resolved. At that point, it can be determined when you would graduate. However, if you made an additional deposit that could potentially accelerate your graduation date. If you have questions about this please call 800-655-6303. Thank you for choosing Freedom Debt Relief.

Nov. 18th, 2020

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Georgie

We got it done in less time than we thought.

5 years ago

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Reply from Freedom Debt Relief

Amazing feedback, Georgie! We fight hard for your settlement's to help you save money and time. Keep up the great work and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling (800) 655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Nov. 10th, 2020

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Linda Socci Pompano Beach, FL

Ease of answers - Finally my mind is somewhat at east

6 years ago

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Reply from Freedom Debt Relief

Linda, thank you for sharing your feedback. We're so happy to hear how much we have helped alleviate the stress you were experiencing. You're off to a strong start and a step closer to becoming debt-free! Please call Client Services at (800) 655-6303 if you ever need our assistance.

Jul. 11th, 2020

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Heather Koons Hagerstown, MD

They've helped me pay off debt for way less

6 years ago

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Reply from Freedom Debt Relief

Hello, Heather! Thank you for taking the time to leave us a review. We're elated to hear about your success thus far and we look forward to you becoming debt-free. If you have any questions, please give us a call at 800-655-6303. Thank you for choosing Freedom Debt Relief!

Jul. 14th, 2020

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John Slein Brandon, FL

They promised me my whole deal would be over in less than 4 years and now it's going to be 55 months not good

6 years ago

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Reply from Freedom Debt Relief

We're sorry to hear about your disappointment concerning the amount of time it is taking to complete our program, Mr. Slein. We do estimate our program to take approximately 48 months to complete. However, depending on the amount of debt and the creditors enrolled, the timeframe may vary. We'd like an opportunity to discuss the details of your account with you. One of our account specialists will be reaching out to you soon. Thank you for allowing Freedom Debt Relief the opportunity to serve your financial needs.

Jun. 26th, 2020

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Tara Jacksonville, FL

good explanation really understand terms, simple process

6 years ago

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Reply from Freedom Debt Relief

Welcome to Freedom Debt Relief, Tara! Thank you for the opportunity to serve your financial needs. We're glad to hear you have a clear understanding on how our process works. However, Client Services is available 7 days a week to address any concerns that come up. Thank you for choosing Freedom Debt Relief. Here's to financial freedom!

Jun. 26th, 2020

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F.E Saint Joseph, MO

They helps me without stress from credit card collections

6 years ago

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Reply from Freedom Debt Relief

Thank you for your review! We definitely share in your excitement as you become debt free!If you ever need our assistance please call Client Services at (800) 655-6303.

Jun. 27th, 2020

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Clemencia Gonzalez Eagle, CO

Very good attention and excellent customer experience

6 years ago

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Reply from Freedom Debt Relief

Clemencia, thank you very much! We pride ourselves in providing world-class Customer Service. In the future, if you ever need anything, just reach out to Client Services at (800) 655-6303. Thank you for choosing Freedom Debt Relief!

Jun. 18th, 2020

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D Cheatwood Bakersfield, CA

They are informative and responsive to my inquiries.

6 years ago

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Reply from Freedom Debt Relief

Thank you for leaving us a review, D! We are glad you find our agents to be responsive and helpful whenever you need something. We take pride in being there for our clients every step of the way! Feel free to lean on us and to reach out to Client Services if you ever need anything at (800) 655-6303. Thank you for choosing Consolidation Plus to assist you on your journey to financial freedom!

Jun. 9th, 2020

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Edwina Jacobs

Good experience. They have been a great help.

6 years ago

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Reply from Freedom Debt Relief

Edwina, thank you! We are pleased to see you are satisfied with the results provided by the program so far. We will continue to be your advocate for a debt-free future, so please reach out to us at 1(800)-655-6303 if you need anything. Thank you for choosing Freedom Debt Relief.

May. 19th, 2020

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Anonymous Hardin, MO

They're understanding and polite and professional.

6 years ago

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Reply from Freedom Debt Relief

We appreciate your kind feedback! Our clients are already dealing with stressful financial situations. We try our best to put their minds at ease when discussing the details of their accounts. We're also happy to address any questions or concerns regarding your success in our program. Please, let us know how we can continue to support every step of your debt-free journey. Thank you for allowing Freedom Debt Relief to serve your financial needs.

Apr. 24th, 2020

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Reanna

Not getting the offers they say they can. charging fees are extra and extra. not working for me.

6 years ago

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Reply from Freedom Debt Relief

We're sorry to hear, Ms. Reanna, you're so disappointed with our efforts. Please know our negotiators take every measure to obtain the best settlements possible. Some creditors are more flexible than others and some are more aggressive. Either way, we're confident that if you stick with the plan and our process, you will obtain financial freedom! We're here to guide you any way we can. Thank you for allowing Freedom Debt Relief to be a part of the journey.

Apr. 21st, 2020