Name: Freedom Debt Relief
Rating: 4.7

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Stacey Nicole Crawford High Point, NC

They care about paying your debt off. When I was first applying Chelsi was great. She was patient and willing to explain things without rushing you.

8 years ago

Reply from Freedom Debt Relief

Thank you, Stacey, for your incredible feedback on your debt consultant! We are so happy to hear she was very helpful and made this an easy process for you. Please reach out to our client services department at (800) 655-6303 or if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Dec. 14th, 2018

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about right Fort Myers, FL

I have had a few problems but ultimately they came through and have gotten very good settlements for me. Now I am waiting for the final three settlements and will assess them later.

8 years ago

Reply from Freedom Debt Relief

We're happy to hear that your issues have been resolved. We look forward to your continued success and any time you have questions, please don't hesitate to contact client services at (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Dec. 15th, 2018

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Betty Grace New Port Richey, FL

Because whenever I call they always treat me professionally and always answer my questions in a friendly manner no matter how simple those questions are!

8 years ago

Reply from Freedom Debt Relief

Thank you very much for your positive review, Betty! Our client services team is ready to answer any questions or concerns no matter how big or small! Please continue to reach out any time you need assistance, give us a call at (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Dec. 15th, 2018

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Kim Toledo, OH

Fast at helping resolve issues. Willing to work thru put. problems etc... if you get Laid off, have been sick or any other situations that might happen.

8 years ago

Reply from Freedom Debt Relief

Many of our consumers experienced a life changing situation that caused them to go into debt. We're glad to know our program is truly helping you resolve yours. Congratulations on all of the progress you've made with us, Kim. You are so close to your debt-free future. We ask that you continue to contact us in client services at (800)655-6303 or via email at anytime you have questions regarding your account. Thank you for choosing Freedom Debt Relief to meet your financial goals!

Dec. 17th, 2018

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Mary Round Rock, TX

Taking care of business. Always professional and courteous on the phone. Always answer the phone and verify information before proceeding to talk to me about my concerns

8 years ago

Reply from Freedom Debt Relief

Thank you very much for your compliments, Mary! We work hard to meet expectations like yours and we're happy to hear that we're hitting the mark! Please continue to contact us when you have questions or comments regarding your account, simply call (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Dec. 19th, 2018

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Leah S Pink Hill, NC

They have helped me so much getting my money in order and working toward being debt free. They are easy to work with and answer all of your questions in a timely manner.

8 years ago

Reply from Freedom Debt Relief

We're proud to be your partner on your journey to debt-freedom, Leah! We're all looking forward to your financial success! If you ever have questions or need assistance with your account, please don't hesitate to contact client services at (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Dec. 4th, 2018

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Elena V Botting New York, NY

Very Professional team with excellent highly educated personal, who is also very parient and have chance to explain all details in understandable manner.

8 years ago

Reply from Freedom Debt Relief

Thank you for sharing your positive feedback, Elena. Congratulations on the amount of progress you've made. It's rewarding to know we've been able to explain the details of our program to your satisfaction. As you continue on the journey, always know we're here to support you every step of the way. Client services is available 7 days a week to address any questions or concerns that come up for you. Thank you for being the best part of Freedom Debt Relief.

Jan. 7th, 2019

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Debbie Richie Marquez, TX

I needed some help and they just had really good information when I talked to them. The usually updated me through email, and they were dependable. I was happy with them.

8 years ago

Reply from Freedom Debt Relief

Hello Debbie,

We greatly appreciate your review. We are very pleased to inform you of any new information on your account and we will continue to support you through your graduation. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 8th, 2019

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Dale Shamp Glendale, AZ

They have always been helpful and keep me up to date on stuff through emails and phone calls. They are really helpful and things have been going great.

8 years ago

Reply from Freedom Debt Relief

Hello Dale,

We are very pleased to see your review. We want the best for you at Freedom Debt Relief and we are glad to assist you with any questions or concerns you have. We are very confident you have a bright future ahead of you! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 8th, 2019

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Carol Jonene Roark Clovis, NM

I just wanted to get rid of my debt. They have been very helpful and answered any questions I had. I was kept updated through emails and text messages. I feel good about it.

8 years ago

Reply from Freedom Debt Relief

Thank you for your excellent review, Carol. We love to resolve your accounts in a timely manner and we will continue to answer any questions or concerns you have. Graduation is coming soon! Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 10th, 2019

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Jose Soria Sacramento, CA

I needed their help with my financial situation. They have always been helpful and are good at keeping up with communication. I feel good about getting it.

8 years ago

Reply from Freedom Debt Relief

Hello Jose,

Thank you very much for your review. We are glad to help you resolve your accounts and we will continue to support you through your graduation. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 6th, 2019

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Gloria Chávez Eagle Pass, TX

So far the gentiman who talk to me was very nice and give me the best instructions to do and the other companies don’t start to call me or send me by mail letters.

8 years ago

Reply from Freedom Debt Relief

Thank you, Gloria, for sharing the fantastic experience you had with us. Please reach out to our client services department if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 18th, 2019

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Darin Wight Severn, MD

There were many phone calls about my credit cards delaying payment. But I tried to give the phone number to the creditors but some of them won’t because of their policy situation.

8 years ago

Reply from Freedom Debt Relief

Thank you for taking the time to leave us a review, Darin! We are sorry to hear that you were receiving multiple calls from your creditors, but we are here to assist every step of the way. If you ever have any questions or concerns, please do not hesitate to contact us at 1(800)655-6303. Thank you for being the best part of Freedom Debt Relief!

Aug. 14th, 2020

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Ray Frazee Chandler, AZ

Everyone was very professional and I feel a great weight has been lifted. I've already settled half my debt and over $30,000 save already. This company is a Godsend.

8 years ago

Reply from Freedom Debt Relief

Thank you for your positive feedback, Ray! We love to hear about our client's success! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Aug. 7th, 2020

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S.M.S. Walled Lake, MI

The agent I talked to was very reassuring and warm. I ended up enrolling my debts with Freedom Debt Relief. I do wish there was more communication after enrollment. It seems like the first three-five months is spent waiting. I am anxious to see closure but understand that this is a process.

8 years ago

Reply from Freedom Debt Relief

We appreciate your honest review. Did you know we have a world-class client services team that's always ready to answer your questions or concerns? They're available seven days a week and can be reached by calling (800) 655-6303 or log onto your client dashboard to track your progress at . Thank you for choosing Freedom Debt Relief!

Jan. 8th, 2019

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MaryLou & Don Winter Park, FL

We chose Freedom after much research into other companies. We had several credit card balances and one very large balance. Freedom assured us that they could incorporate this very large, hard to deal with creditor into our plan with no problem. It has become a huge problem! Not only is there zero reduction on this account but Freedom has asked us to increase our already budget taxing deposit twice. We complied and now they are saying they need another $120. One time deposit. Does it make any sense to keep asking clients for more money when they came to Freedom for financial help in the first place. This last $120. Is to cover Freedom fees in addition to what they already collect monthly. The communication is extremely poor and unprofessional Please do not believe what this company tells you. If something seems too good to be true IT IS! Especially with Freedom Go elsewhere !

8 years ago

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Donald LeMay

The interaction with this company has been very smooth and the process complete and quick. I would recommend this company for your financial stress issues.

9 years ago

Reply from Freedom Debt Relief

Thank you for sharing your feedback, Donald! We are happy we could make this process quick and simple for you. We are here to support you every step of the way, so please do not hesitate to contact us have any time you have questions or concerns! We can be reached at 1(800)655-6303 or by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Aug. 7th, 2020

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T Carter

People were respectful, considerate and answered all of our questions. They explained the entire process and made sure we understood every step of the pr0cess. I would recommend them to anyone.

9 years ago

Reply from Freedom Debt Relief

Hi T Carter! Thank you for taking the time to leave us a review! We strive to provide the best service to our clients to ensure that they are feeling confident with us at all times. We are here to support you at every step of your debt-free journey, so please feel free to contact our Client Services team any time you have questions! Give them a call at 1(800)655-6303 or reach them by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Aug. 7th, 2020

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Unknown Midland, MI

I started in may with the program. I worked so hard before to get my credit card score up I. Three months in the program and it's dropped 125 points. I have an issue with one bill collector and I called client services and was told to keep at it with the program! I am! But it is stressful!! Going to keep on it because I can see the savings on each agreement with creditors.

9 years ago

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Michael Barrett Grand Forks, ND

We just started the process but so far everything has really made us relieved. We feel the customer service has been wonderful and we have received the materials promised.

9 years ago

Reply from Freedom Debt Relief

Thank you for your review, Michael! We are pleased to hear that you are happy with the program thus far! We are here to support you every step of the way, so please do not hesitate to contact us have any time you have questions or concerns! We can be reached at 1(800)655-6303 or by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Aug. 18th, 2020

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LAURIE KOLL Saint Cloud, MN

THEY ARE VERY THOROUGH AND GO THROUGH EVERYTHING WITH YOU, I FEEL LIKE I CAN FINALLY BREATH NOW, KNOWING IT WILL ALL BE PAID OFF IN 4 YEARS INSTEAD OF 26 YEARS

9 years ago

Reply from Freedom Debt Relief

Hello Laurie! Thank you for taking the time to share your experience with us! We love to hear we can provide relief to our clients. It's our biggest goal! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Aug. 18th, 2020

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Mary Gardner Wildwood, FL

I feel very good about my choice to go with Freedom to resolve my debts. They have been great. I am so relieved to know that my debts can be paid in four years.

9 years ago

Reply from Freedom Debt Relief

We appreciate you taking the time to leave us a review, Mary! We are happy we can be of assistance to you! We will work hard to get you the best savings possible, and if you ever have any questions or concerns, please do not hesitate to contact us at 1(800)655-6303. Thank you for being the best part of Freedom Debt Relief!

Aug. 18th, 2020

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Robert V. Swindall

Have only just signed up and made first installment. The process thus far has been smooth and the contact persons have been helpful and very courteous. Time will tell on the rest of the process as it continues. So far, so good.

9 years ago

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vincent swann Toledo, OH

So far everything seems to be going to planOnly one creditor has called.i woyuld suspect as time goes on more will begin to call. then I will be able to make better evaluation of the company's program.

9 years ago

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Richard Gallagher

a little slower than expected but proceeding are fair i guess I thought settlements would have been more then one at a time then the fee's for the first settlement are high could have used the fee to settle a smaller debt oh well it is what it is hopefully it picks up soon

9 years ago

Reply from Freedom Debt Relief

We've built a custom strategy to resolve your debt and we're confident in our program, Richard! We all are looking forward to your success and if you have any questions regarding our fees or your account, please call us at (800) 655-6303 or email . Thank you for being a part of Freedom Debt Relief!

Jan. 8th, 2019

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Kenneth McClenny Humble, TX

The information as it was given to me was so redundant that it confused me. My biggest concern was that at the onset it was detailed to me that the process would take 12 to 24 months. I heard this over and over and over again. Then when I committed to the service it changed to 44 months! All I wanted was the truth from the beginning. This one fact made the whole experience terrible. I do not like marketing and sales ploys to get me to buy a service or product. Because debt relief was needed, I committed to this in spite of the above mentioned example. Don't mislead me, don't lie to me and do not misrepresent the truth!

9 years ago

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George Santos Jacksonville, FL

Customer service was excellent. Made me feel confident that it will work out which in my case I do hope it all works out simply because I've been a similar situation during a divorce.

9 years ago

Reply from Freedom Debt Relief

Thank you for taking the time to leave us a review, George! We are happy to hear that you are pleased with our services! We are here to support you every step of the way, so please do not hesitate to contact us have any time you have questions or concerns! We can be reached at 1(800)655-6303 or by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Sep. 2nd, 2020

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Amans Delite Westbury, NY

In the initial conversation Dana did not categorically state that the fee that Freedom Debt relief takes is 25% of the original debt. All that is stated is that "our fee is built into the amount you pay monthly, so their is no extra payment." So to get debt free you are paying 75% of the debt, not the 50% for which they settle. It is still better than having to pay 100% of the debt but the fee seems EXORBITANT. I only became aware of this when I asked the reason that the debts were not settled in full if I could clearly see that I had accumulated enough money to pay the settlement offer in full. I have settled 2 of the 6 accounts that I originally enrolled in the program myself and working to do so with the rest of them.

9 years ago

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KIm McClanahan

Lloyd was the most kind and understanding man I every spoke with in my time of need. He deserves a 20 not a 10. I look forward to speaking again with him in the future.

9 years ago

Reply from Freedom Debt Relief

Thank you for sharing such positive feedback, Kim! Our goal is to have our clients feel welcomed so they can feel comfortable and confident with us! We are here to support you every step of the way, so please do not hesitate to contact us have any time you have questions or concerns! We can be reached at 1(800)655-6303 or by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Sep. 2nd, 2020

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tracy brown

nasty bunch of people at least the ones which I have had to interact with........all very polite, but it ends there........they refuse to reply to feed back mail or do not care to reply, months go by that you pay them a huge percentage of your monthly income, but YOU did sign up for that is there position......when you are attempting to re-arrange your monthly payment to FDR trying to get a dollar about, you know, something a little lower........there position you signed up for this and now it is what it is.........if you are not satisfied then cancel/terminate your deal with them.......and with that you may or may not receive your thousands of dollars which you faithfully put into your dedicated account to pay off your bills........they take it all in and thus far never pay any out..........or for that matter never so much as contacted your creditors with the information that FDR will be to go to company to get them a fair and reasonable timely settlement ...........zip, nada, nothing, and because FDR refused to, or simply did not contact my creditors, the amount origionally owed to them may have increased 25-30 percent with the late fees and penatlys which they have added, not to mention that my credit score in 6-7 months went from 800 to 550.........at the moment I could not buy a taco on credit......and the credit I did have, was terminated by them........and thus thanks to me getting myself into this situation, yea like I deserved this heart attack, or my HVAC at my home was destroyed by normal wear and tear and age, and the un insured driver sans license to legally drive smashed in my a truck stopped at a red light, bla bla bla my problems, which I attempted to get a reverse mortgage on my home, but no help there either, my place is valued at less than $50 thousand which is the minimum, and so ....... enter FDR taking over my problems and then months of them providing no leadership or communication with my creditors.......or with me...........maybe I will get my money returned and maybe I wont............FDR has got me at a huge disadvantage at the moment.........

9 years ago

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Kathleen Stanford Raymore, MO

Greg made a very difficult situation much easier. This was a very hard decision to make and Greg walked me through it step by step. I would definitely recommend to anyone.

9 years ago

Reply from Freedom Debt Relief

We love your feedback, Kathleen. We are so proud Greg further assisted you while enrolling into Freedom Debt Relief because we want you to become debt free. We have your best interest in mind and we would love to see you recommend our program to your friends and family. Please reach out to our Client Services department at 1 (800) 655-6303 or you can log into your Client Dashboard at if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Jan. 16th, 2019

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Irvin A Kingston, TN

I signed up today and i feel better already. Chris S was so helpful and understanding. He was professional and explained everything to me. He was very patient with me.

9 years ago

Reply from Freedom Debt Relief

Thank you for sharing your feedback with us, Irvin! We are happy to hear that you are pleased with the service you've received! We are here to support you every step of the way, so please do not hesitate to contact us have any time you have questions or concerns! We can be reached at 1(800)655-6303 or by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Sep. 2nd, 2020

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Jody G Houston, TX

Sounded great, but not as promised. Great salesman, but disappeared after FINALLY (way longer then expected) another department settled my debt. One company filed against us, which he said "never hsppens", and we were threatened to have to appear in court. Thank GOD they work with a law firm, and I recommend you pay the $12 or so a month with them. I settled 2 cards myself, and they took the savings credit! They tell you they start working on your account right away, but truth is, you have to start putting your bimonthly huge payments into a trust account. Then, they have to wait months for you to first, fall very delinquent on every account, so like a minimum of 3 to 6 months, and then, they tell you when you ask why they have not settled anything yet, that you do not have enough in your trust account for them to settle some of the larger accounts! In the end they offer you a Consolplus loan, "if you qualify, " meaning I guess none of your auto drafts were returned. Catch is its at like 22% and they t we ll you it wipes them sll out at once and speeds the process. Worst part, I was told they'd tell me how to fix my credit report to accurately show the accounts were settled, so paid In full. Nobody could answer that after it was all done. Then my eager to help salesman never returned another email. Biggest regret ever. I have talked to others since then, and should've contacted creditors myself, or used another company. TERRIBLE, more stressful than original bills. Why try money back after its all been done, your credit is almost 200 points lower, and you wouldn't be able to pay agreed settlements without them? Where Do You Go then???

9 years ago

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Jennifer

Services were explained precisely and any questions that came up were, and I'm sure that will come up are, conviently a phone call away and answered qucikly.

9 years ago

Reply from Freedom Debt Relief

Thank you for your great review, Jennifer! We're pleased to know that you're well informed of your program and should you have any questions along the way, please don't hesitate to contact our client services team. They can be reached at (800) 655-6303 or email . Thank you for choosing Freedom Debt Relief!

Jan. 16th, 2019

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Sabrina Lovely

Steven L was very persistent in getting me enrolled in the program and I am actually so grateful he did. Working with him was a pleasure and I'm looking forward to getting started.

9 years ago

Reply from Freedom Debt Relief

Thank you for taking the time to leave us a review, Sabrina! We are happy to hear you chose us to assist you in resolving your debt! We are here to support you every step of the way, so please do not hesitate to contact us have any time you have questions or concerns! We can be reached at 1(800)655-6303 or by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Sep. 8th, 2020

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Dan Ford

After applying for a loan with Lending Club, I was recommended by AmOne and I was connected to Ms. Dorothy K and she was helpful in getting me enrolled in your program.

9 years ago

Reply from Freedom Debt Relief

We're happy to have you on board, Dan! We're looking forward to helping you reach your financial goals! Also, should you have any questions regarding your account, please don't hesitate to contact us at (800) 655-6303 or log onto your client dashboard at . Thank you for choosing Freedom Debt Relief!

Jan. 15th, 2019

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Jeremy Maze San Jose, CA

Shaun L was very good at explaining the program and making me feel comfortable with my decision . I will definitely recommend Freedom Debt Relief to my friends and family !

9 years ago

Reply from Freedom Debt Relief

Thank you for sharing your feedback with us, Jeremy! We are happy to hear that Shaun was able to assist you and make you feel welcome and comfortable! We are here to support you every step of the way, so please do not hesitate to contact us have any time you have questions or concerns! We can be reached at 1(800)655-6303 or by email at Support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Sep. 10th, 2020

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Brad

So far so good! They have help me solve my debt problem. And as of November 2016 Lived up to what they agreed on. All my debt would be reduced on avg. of 45% and paid off within 48 months - if not sooner.

9 years ago

Reply from Freedom Debt Relief

Thank you for taking the time to leave us a review, Brad! We are happy to hear that you are pleased with the program! If you ever have any questions or concerns, please do not hesitate to contact us at 1(800)655-6303. Thank you for being the best part of Freedom Debt Relief!

Sep. 10th, 2020

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Dianne Merritt Richmond, VA

I signed up with Freedom Debt Relief a month ago.I did what they said when the welcome package came.I sent my creditors the page changing my phone number and e-mail to theirs.But instead of my creditors calling,texting or e-mailing FDR.I continued to get calls,texts and e-mails from my creditors.All my creditors have told me they will not work with FDR.When I notified FDR they tell me they do work them.Since signing up with FDR the calls etc. from my creditors have gotten worse.I talked to FDR yesterday 3 times and got the same bs from them,The last person I talked to suggested I change my phone number and e-mail to stop them from contacting me.They told me it could take 4 to 6 months for them to negotiate with my creditors.I asked why it would take them that long,they couldn't tell me.I asked them why if I went to a bankruptcy lawyer or Credit Counseling of Virginia they could stop my creditors from contacting me.Again all I got was they negotiate with my creditors.They are a rip off do not trust them.

9 years ago

Reply from Freedom Debt Relief

Hello Dianne,

We’re so sorry to hear you have had a negative experience. Could you please send us your contact information in a private message so we can look into this further and have someone contact you?

Nov. 20th, 2018

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Brenda Brooklyn, NY

Freedom Debt Relief personnel are always available to help with concerns/questions. Enrolled for a few months and have already approved one settlement with a creditor. I feel that I am on my way to really managing my debt.

9 years ago

Reply from Freedom Debt Relief

Hello Brenda! Thank you for sharing your feedback with us! Congratulations on your savings! We love to hear about our client's success! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Sep. 10th, 2020

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yolandia eubanks

Everyone has been wonderful to work with but it is very overwhelming to know know exactly what you need to do when the creditors are contacting you and and what you should do.

9 years ago

Reply from Freedom Debt Relief

Hello Yolandia! Thank you for providing your feedback with us! We are happy to hear that you are pleased with our service, and we are here to assist every step of the way! So if you ever have any questions or concerns, please do not hesitate to reach out to us for answers. We are available seven days a week and can be reached at 1(800)655-6303. Thank you for choosing Freedom Debt Relief for your financial needs!

Sep. 10th, 2020

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Lois Longmire Baltimore, MD

November, 2016 I have nothing but great service. From my first call in August, 2016 to now. I would recommend calling them if you need help with your debt!

9 years ago

Reply from Freedom Debt Relief

Thank you for taking the time to leave us a review, Lois! We are happy we can be of assistance to you to reach your goal of becoming debt-free! Keep up the great work, and please reach out to us anytime you have questions about your program! You can contact our Client Services team seven days a week by calling 1(800)655-6303 or email support@freedomdebtrelief.com. Thank you for choosing Freedom Debt Relief!

Sep. 10th, 2020

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John & Neyomi Duncan Tampa, FL

We entered the program in February and 1 account has been settled and are in the process of another account being settled. Whenever we call they always take the time to answer our questions.

10 years ago

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kathy Lynn, MA

Not much progress, and my credit rating is blown, I thought this would help, but so far it hasn't made much progress. Only 1 account settled?? Not sure why and the one that was - was not reported as settled as agreed to the Credit Bureau... Hoping the next months things start to happen. I've sent out letters not to call me but deal with Freedom and I still get phone calls.??

10 years ago

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albert lohse Aledo, TX

Freedom Debt Relief has been so beneficial to me and my wife and has taken the stree level off of us. FDR has a great program and we highly recommend this...

10 years ago

Reply from Freedom Debt Relief

We appreciate your great review, Albert! Not only do we provide debt-relief, we provide stress relief! Congratulations on your savings and please don't hesitate to contact when you have questions regarding your account. Simply call (800) 655-6303 or log onto . Thank you for being a part of Freedom Debt Relief!

Jan. 4th, 2019

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Melissa Boys Ranch, TX

One of the worst choice I have ever made. The steps they tell you to follow to cancel, mean nothing. I cancelled within 24 hours (they give you 72 hours) of signing up, I even called the consultant that I signed up with to make sure and I was told that "it was all cancelled and handled". Then, they still drafted my bank account! I had to call twice to get actually get a refund. I speak to 5 different people and finally the last gentleman that WAS able to help me, tells me that that my agreement was never even cancelled. 8 business days after my money was taken, I received a refund, however it was not the full amount. Ridiculous!

10 years ago

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Esther Pryor Chipley, FL

The issue on Debt Resolution through Primerica was not solved. It is a program that is being discontinued. No big deal if you'll can settle all of my accounts.

10 years ago

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bruce groves Clinton Township, MI

I have been trying for months to access the client dashboard and I still can't access it. I think you could be more prompt in replying to e mails. So I am not very positive with customer service. Also you removed money from my account on the wrong day which put me in a bind.

10 years ago

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Cheryn Brewer Twentynine Palms, CA

I don't like the fact that no one person handles my case. Whenever I call I get someone different and have to start at the beginning and explain my situation before we can get to the current issue. I asked them 15 months ago to start negotiations with a particular company that was willing to cooperate but they ignored it and went with a different company. Now I am being taken to court by that company. When I call to try and deal with this situation I have to explain it all from the beginning to bring them up to speed and it gets very annoying. And they are not at all helpful in legal matters and now it's "not their problem"!

10 years ago

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S.G Sugar Land, TX

I am no longer with Freedom. I was with these people 4 months and they tried to make a settlement with one creditor. I got 2 different settlements. I tried calling these people no response and I e-mailed these people no answer. Before I cancelled with Freedom they should have made the one payment but they did not. I had to make the payment. For 4 months I paid in almost 2000.00 and I was lucky to get back some of it. I am on a fixed income and this hurt. Social security does not pay much for me to have lost this, The creditors that I talked to had not been contacted the 4 mos. I did good when I called my creditors myself. Freedom is for some people but it was not for me.

10 years ago