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Consolidated Credit Solutions, Inc.

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6.6

Overall Score

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Don

I had exceedingly great interaction this morning. Your rep was very good and precise. Made a painful thing less painful!

9 years ago

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Judy Towne

She listened she evaluated and she solved it she gave us peace of mine she's a very good customer service agent as well as a person

9 years ago

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debbi Hamden, CT

This service allows one to correct credit debt without embarrassment. Coordinators offer guidance and solutions that are easy to understand

9 years ago

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Nicola Stroman

I'm not happy with this service. They took my money from my bank on the 15th and the date is the 26 and they still didn't pay Tony creditors. Now I have a late charge including extra fees and can go on my credit. Will cancel soon because service not good. Will be calling on Monday

9 years ago

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Carrie Schankweiler Wetherell Oxford, NY

I love consolidated credit. They have done a wonderful job with our debt. My husband and I highly recommend this program. It is GREAT!!!

9 years ago

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Courtney Mineweaser

Tatianna was a great help. She quickly provided me with the information I needed, contacted my creditors for me, and had a pleasant demeanor the entire conversation.

9 years ago

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Mark S Hyduke

I was very satisfied with the way that Tatiana was able to answer all my question and was very professional throughout the wholeconversation

9 years ago

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Maria B Demere

The person I got on the phone was amazing!! She did as much as she could and then gave me some other suggestions that were extremely helpful.

9 years ago

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Terry Awan

Tatiana was professional and pleasant. She addressed all my concerns thoroughly. Very knowledgeable about the program. A+

9 years ago

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Marlene M Scott

Agent Tatiana was very helpful and professional in her service to me today. My compliments to your company. Thank You again, Marlene M Scott

9 years ago

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Jacqueline Adams

Tatiana was very professional and was able to answer my questions and take care of my issues immediately. I was very pleased with the outcome.

9 years ago

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RAFFY Gonzalez Cranston, RI

Tatiana thank you for everything and all your help good job thanks And for the help with consolidated credit it helped me a lot

9 years ago

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kandra clemens

Very professional and respectful. Took care of me with quick and easy service. Have never had anything but wonderful service every time I call.

9 years ago

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Ann Guyson Vancouver, WA

Carrie Ann was very helpful and really polite. She was able to help me with my situation and resolved my Robles in a timely manner.

9 years ago

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Karen Snelling

SashaKay was both courteous and helpful in every way. She was able to answer all of my questions, and added other helpful information.

9 years ago

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MLC Farmington, MI

Carrianne was very helpful with my call today. Just went over my statements and I added money to my monthly payment. Very easy!!

9 years ago

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Adam

I never waited more than 2 mins to be connected to an agent. I also experienced positive accurate help. This is very important to me.

9 years ago

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Sabrina Uxbridge, MA

Elizabeth was the best! She helped me finalize my last payment with my debt. Plus some great tips for the future to help with my credit and spending!

9 years ago

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Joshua Waldrip Fort Worth, TX

I couldn't access the website. Customer Service was able to help me out. She was very friendly and professional. Thanks!

9 years ago

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sylvia jackson Grambling, LA

I didn't like the prices I was being charged every month I thought it was too high. I was not informed of the price increase because the company I was using closed and consolidated credit inherited my account.

9 years ago

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Linda Wood

I spoke to a representative and was a very pleasant call and she explained to me what was going on with the account and I was very satisfied.

9 years ago

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Amber Lucas Tuscaloosa, AL

Very helpful staff, very easy process! I'm actually excited about paying off my debt with Consolidated Credit Counseling on my side!

9 years ago

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Rebecca Friendswood, TX

I just had a question about billing and the person who helped me was very nice and answered my question to my satisfaction.

10 years ago

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Anjelica Salt Lake City, UT

Bob was very helpful going over my account with me very satisfied with the customer service would recommend this company to friends and family

10 years ago

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J-J Dennison Longmeadow, MA

Serena was a great help to me, very very nice and accomidating Wish I could have her all the time, everyone is nice but she is exceptional

10 years ago

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george bradley Phoenix, AZ

Arielle was super helpfull. she took the time to resolve a complex problem. Really appreciate this outstanding level of customer support.

10 years ago

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Shaw Ali Ozone Park, NY

All my problems were solved when i called the agent,she was very helpful and proffessional i love to dealwoth CCS. SHAW ALI

10 years ago

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George Anderson Phoenix, AZ

Polly from Consolidated Credit did an exceptional job in handling my final payoffs and in explaining what was to follow.

10 years ago

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Diane Hulliberger Mason, MI

Everytime I called they were always very nice. No matter how many questions I would ask they always answered.I highly recommend them.

10 years ago

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Esther

Easy to understand, helpful with all my questions

6 years ago

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Reply from Consolidated Credit Solutions, Inc.

Hi Esther,
Thanks for reaching out to Consolidated Credit for help with your credit card debt. While we’re helping you get out of debt through your debt management program, don’t forget to take advantage of the free financial education resources we offer. If you haven’t signed up yet, please check out Credit Dojo on our website. It’s a fun interactive, financial literacy course that can teach you everything from basic budgeting to buying a home.

Sep. 23rd, 2020

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Verified Customer

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alexander mosley Sr North Augusta, SC

Great customer service and quality product

6 years ago

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Reply from Consolidated Credit Solutions, Inc.

Hi Alexander,
Thanks for reaching out to Consolidated Credit for help with your credit card debt. While we’re helping you get out of debt through your debt management program, don’t forget to take advantage of the free financial education resources we offer. If you haven’t signed up yet, please check out our Credit Dojo. It’s a fun interactive, financial literacy course that can teach you everything from basic budgeting to buying a home.

Sep. 23rd, 2020

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Verified Customer

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Blanca I Gonzalez Spokane, WA

The communication I appreciate very much.

6 years ago

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Reply from Consolidated Credit Solutions, Inc.

Hi Blanca,
Thanks for calling and we’re glad we could help. As you work your way through your debt management program, please let us know if there’s anything you need. Our client services team is here to answer any questions that you have and assist you in overcoming any challenges that may arise as you work to become debt free.

Sep. 23rd, 2020

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Verified Customer

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Anonymous Joplin, MO

It's quick. They are very clear and very efficient.

6 years ago

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Reply from Consolidated Credit Solutions, Inc.

Hi Anonymous,
Thanks for calling and we’re glad we could help. As you work your way through your debt management program, please let us know if there’s anything you need. Our client services team is here to answer any questions that you have and assist you in overcoming any challenges that may arise as you work to become debt free.

Sep. 23rd, 2020

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Verified Customer

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Susan Abolafya

Fantastic! Staff made things easy very knowledgable"

6 years ago

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Reply from Consolidated Credit Solutions, Inc.

Hi Susan,
Thanks for calling and we’re glad we could help. As you work your way through your debt management program, please let us know if there’s anything you need. Our client services team is here to answer any questions that you have and assist you in overcoming any challenges that may arise as you work to become debt free.

Mar. 16th, 2020

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Verified Customer

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josh mcgill Iva, SC

I've had a good experience with lower interest rate

6 years ago

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Reply from Consolidated Credit Solutions, Inc.

Hi Josh,
Thanks for allowing us to assist you. We’re glad we could help you! We have a wealth of free resources that can help you develop strategies for avoiding debt and maintaining financial stability in the future. If you haven’t checked out Consolidated Credit's YouTube Channel yet, we invite you to subscribe. We’re constantly adding new videos that can help you become more financially savvy.

Dec. 14th, 2020

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Jennifer Callis Los Angeles, CA

My experience went well today. She answered all of my questions and she knew exactly what she was doing

4 years ago

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Reply from Consolidated Credit Solutions, Inc.

Hi Jennifer,
Thanks for calling and we’re glad we could help. Getting out of debt is a journey and along the way, we want to provide resources that can help you develop strategies for avoiding debt and maintaining financial stability in the future. If you haven’t checked out our YouTube Channel yet, we invite you to subscribe to Consolidated Credit's channel. We’re constantly adding new videos that can help you become more financially savvy.

Mar. 21st, 2022

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Carmen Musial Westfield, NJ

I have very little and brief interaction with CCS. When I do, like today, I always have some difficulty signing into my account.

4 years ago

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Reply from Consolidated Credit Solutions, Inc.

Hi Carmen,
We appreciate the opportunity to assist you. If you have any questions or run into any challenges down the road, please don’t hesitate to give us a call. We’re here to help!

Mar. 3rd, 2022

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Kristin DiMento New York, NY

Everyone is super polite and helpful! I have also spoken to Hope a few times but service is kind and thorough.

4 years ago

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Reply from Consolidated Credit Solutions, Inc.

Hi Kristin,

Thanks for letting us know how we did! We’re happy we were able to help you find a solution to get out of debt. If you have any questions about your debt management program or what you can expect now that you’re enrolled, please don’t hesitate to call us. We’re here to help!

Feb. 23rd, 2022

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Debra1890 Palm Bay, FL

They were very helpful and courteous when calling them with questions they helped us when we really needed them

4 years ago

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Reply from Consolidated Credit Solutions, Inc.

Congratulations Debra1890! We’re glad we could help! Go ahead pat yourself on the back for your hard work and perseverance. Testimonials like yours are invaluable. They give those reluctant to seek help the courage and motivation to do so. We appreciate you and wish you the very best in all your financial endeavors. Cheers!

We have a wealth of free resources that can help you develop strategies for avoiding debt and maintaining financial stability in the future. If you haven’t checked out our YouTube Channel yet, we invite you to subscribe to Consolidated Credit's YouTube channel. We’re constantly adding new videos that can help you become more financially savvy.

Jan. 6th, 2022

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Lori Starr Rochester, NY

Signing up was easy, everything was very straightforward and understandable. Customer service has been very accommodating when needed.

4 years ago

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Reply from Consolidated Credit Solutions, Inc.

Welcome aboard Lori. Thanks for letting us assist you. We’re glad we were able to help you set up a debt management program, so you can get on the road to becoming debt-free. If you have any questions about the program, please give us a call and we’ll be happy to help. We’re here to be your advocate!

Dec. 14th, 2021

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Gman1212 Naperville, IL

Tatiana was able to answer all my questions quickly and she made sure that I received all the information I needed

4 years ago

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Reply from Consolidated Credit Solutions, Inc.

Hi Gman1212,
Thanks for calling and we’re glad we could help. As you work your way through your debt management program, please let us know if there’s anything you need. Our client services team is here to answer any questions that you have and assist you in overcoming any challenges that may arise as you work to become debt free.

Nov. 1st, 2021

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Sean McIndoo Gowanda, NY

So far so good. Good intro. Easy to understand. Good service. First payment scheduled for 10/15/2021. We shall see...

5 years ago

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Reply from Consolidated Credit Solutions, Inc.

Welcome aboard Sean! Thanks for letting us assist you. We’re glad we were able to help you set up a debt management program, so you can get on the road to becoming debt free. If you have any questions about the program, please give us a call and we’ll be happy to help. We’re here to be your advocate!

Oct. 11th, 2021

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Chatchay Thongthap Salem, OR

Straight forward. They took their to explain things to me and come up with a solution. I recommend it.

5 years ago

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Reply from Consolidated Credit Solutions, Inc.

Welcome aboard Chatchay! Thanks for letting us assist you. We’re glad we were able to help you set up a debt management program, so you can get on the road to becoming debt free. If you have any questions about the program, please give us a call and we’ll be happy to help. We’re here to be your advocate!

Sep. 28th, 2021

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Roxanne White Bloomington, IN

They are helping get my credit cards get paid back with less interest and I have less worry about how I am going to make my payments.

5 years ago

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Reply from Consolidated Credit Solutions, Inc.

Hi Roxanne,
Thanks for letting us know how we did! We’re happy we were able to help you find a solution to get out of debt. If you have any questions about your debt management program or what you can expect now that you’re enrolled, please don’t hesitate to call us. We’re here to help!

Sep. 20th, 2021

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Claudia Bier Vienna, VA

Customer Service is very professional, helpful and takes the time to understand and guide you to reach your goals

5 years ago

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Reply from Consolidated Credit Solutions, Inc.

Hi Claudia,
Thanks for your review and we were glad we could help you with your debt. As you work your way through your debt management program, we’d also like to invite you to take advantage of the free resources we offer through our Financial Education Center on Consolidated Credit's website. These will help you learn strategies to avoid challenges with debt in the future.

Sep. 20th, 2021

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Lisa Valley Saint Inigoes Shores, MD

How easy and friendly it was to sign up, I feel less stress knowing I will be out of debt with 2 years.

5 years ago

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Reply from Consolidated Credit Solutions, Inc.

Welcome aboard Lisa! Thanks for letting us assist you. We’re glad we were able to help you set up a debt management program, so you can get on the road to becoming debt free. If you have any questions about the program, please give us a call and we’ll be happy to help. We’re here to be your advocate!

Sep. 17th, 2021

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Serrano1988 CA

What i likes most is that I never had a payment issue with any creditors while a costumer with Consolidated Credit.

5 years ago

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Reply from Consolidated Credit Solutions, Inc.

Hi Serrano1988,
Thanks for letting us know how we did! We’re happy we were able to help you find a solution to get out of debt. If you have any questions about your debt management program or what you can expect now that you’re enrolled, please don’t hesitate to call us. We’re here to help!

Jul. 27th, 2021

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ivory norris Jersey City, NJ

I needed help and CCS has provided it for me. My monthly payments are easy and manageable to fit my budget.

5 years ago

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Reply from Consolidated Credit Solutions, Inc.

Hi Ivory,
Thanks for letting us assist you. We’re glad we were able to help you set up a debt management program, so you can get on the road to becoming debt free. If you have any questions about the program, please give us a call and we’ll be happy to help. We’re here to be your advocate!

Jul. 21st, 2021

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Richard Cruz Sugar Land, TX

Lower my rates on debt, dislike the fact that they didn't make arrangements with creditors regarding the due date. So every month some of my account show past due

5 years ago

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Reply from Consolidated Credit Solutions, Inc.

Hi Richard,

Thank you for allowing Consolidated Credit to assist you. We’re glad that we were able to work with your creditor to lower the interest rates on your debt. As for changing due dates, creditors typically do not let anyone other than the cardholder to change the due date. It is for this reason that when we send a proposal to your creditor, we advise them of the date we will be disbursing your payment. Should clients see that their payment is posting after the closing date on their statement, they would need to contact the creditor to determine if the due date with them should be changed.

Our goal is to have our clients select a program due date that will ensure their payments are made in full and on time to us every month. In turn, we send the funds to the creditors as close to the same date as possible every month to establish a consistent payment history.

We will be happy to review your statements and accounts with you to determine if the past due amounts that you are seeing are negatively affecting your credit reporting and make a plan to resolve them if they are. You can upload the statement(s) in question through our web portal for us to review and respond or you can call in to discuss them with someone in real time.

Jul. 1st, 2021

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Edward Corley Charlotte, NC

Consolidate Credit has been a pleasure to work with and they have been very helpful in handling my situation.

5 years ago

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Reply from Consolidated Credit Solutions, Inc.

Hi Edward,
Thanks for letting us know how we did! We’re happy we were able to help you find a solution to get out of debt. If you have any questions about your debt management program or what you can expect now that you’re enrolled, please don’t hesitate to call us. We’re here to help!

Jun. 3rd, 2021