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Consolidated Credit Solutions, Inc.

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6.6

Overall Score

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Thomas Wilson Mayfield, KY

Customer Service was super. i had no problems and was done with the hole process in two days. Thomas Wilson@ Ky.

9 years ago

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PATRICIA H WOODCOCK

I spoke with Brian....He was respectful, professional, and timely with his responses to my questions...

9 years ago

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Dora Blum

Tatiana was very helpful. Her explanation of things were clear and concise. And she was very understanding of my situation.

9 years ago

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Brittany Atkins Saint Louis, MO

Dealing with the people and company has made this process very easy and stress free for me. I greatly appreciate it.

9 years ago

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Michael Cordial Norman, OK

Tatiana was smart to the questions I needed help with. She was very efficient at getting the answers I wanted to me.

9 years ago

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LG Basking Ridge, NJ

The best decision I made! Always helpful and supportive. Friendly staff. I am not debt free! Thank you!

10 years ago

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Carolyne Licause Sun City West, AZ

Elizabeth helped me understand the process for keeping up-to-date with my accounts! Thank you so much. Carolyne

10 years ago

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Adam Carpenter Nicholasville, KY

Quick answers, very knowledgeable and polite. Enjoyed the comforting and reassuring conversation and service.

10 years ago

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Linda Barton Roanoke, VA

Customer service rep. was very helpful and seemed to know exactly what to do to help me. She was outstanding!!!

10 years ago

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Barbara & Todd Keith Hamilton, OH

Very helpful with our consolidated credit account in answering questions & discussing payment options. Thank you!

10 years ago

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John Maxwell Los Angeles, CA

Consistently helpful service is the foundation upon which Consolidated helps its customers find their way out of debt.

10 years ago

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Elizabeth sawyer Cheshire, CT

They are always there to help and they always keep you informed with your account. Thank you for helping us get out of debt! Liz S

10 years ago

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Joseph Zajac Hazleton, PA

They just made mistake after mistake. They gathered up information and took forever to negotiate with companies on how much it would take to make a payoff plan for some credit cards. Their fees are too high and there or feel I did not expect that we're not clearly explain to me regarding the ways that can get money from me. For example to directly wire money from my bank account cost of additional fee. I would not recommend them.

4 years ago

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Reply from Consolidated Credit Solutions, Inc.

Dear Joseph,
We regret that there may have been some miscommunication. We strive to provide stellar service at all times and train our counselors to communicate the process as clearly as possible. When a prospective client calls we reach out to their creditors right away to negotiate lower interest rates on their behalf. While some creditors get back to us right away, others take longer to do so. The fees you pay are primarily to compensate the certified credit counselors and client services representative who manages your account. Fees are based on your budget, how many credit cards you have, and how much you owe. Fees on the debt management program are governed by the Uniform Debt Management Services Act which says debt management companies can charge up to $79 a month. Because we are a nonprofit, the average client pays about $40 a month. And those fees are just a small percentage of how much money you’ll save by getting rid of your debts with the reduced interest rates. Again, we regret any miscommunication and will use your review in our refresher training sessions.

Nov. 12th, 2021

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John Nicholson

Good, knowledgeable, friendly,+easy to contact.

6 years ago

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Reply from Consolidated Credit Solutions, Inc.

Hi John,
Thanks for letting us assist you. We’re glad we were able to help you set up a debt management program, so you can get on the road to becoming debt free. If you have any questions about the program, please give us a call and we’ll be happy to help. We’re here to be your advocate!

Sep. 23rd, 2020

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Dave Myrtle Beach, SC

Tatiana is very friendly and helpful. She is very knowledgeable and answered all of my questions.

4 years ago

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Reply from Consolidated Credit Solutions, Inc.

Dear Dave,
Thanks for letting us know how we did! We’re happy we were able to help you find a solution to get out of debt. If you have any questions about your debt management program or what you can expect now that you’re enrolled, please don’t hesitate to call us. We’re here to help!

Apr. 18th, 2022

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John L Staton New York, NY

The Customer Service Agent was kind, respectful, knowledgeable and professional.

4 years ago

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Reply from Consolidated Credit Solutions, Inc.

Dear John,
Thanks for letting us assist you. We’re glad we were able to help you set up a debt management program, so you can get on the road to becoming debt-free. If you have any questions about the program, please give us a call and we’ll be happy to help. We’re here to be your advocate!

Apr. 15th, 2022

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Mark Rector Gresham, OR

Both of my monthly payments come out of my account monthly automatically and I appreciate that. It helps me because it's worry free on my part.

4 years ago

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Reply from Consolidated Credit Solutions, Inc.

Dear Mark,
Thanks for your review and we were glad we could help you with your debt. As you work your way through your debt management program, we’d also like to invite you to take advantage of the free resources we offer through our Financial Education Center on Consolidated Credit's website. These will help you learn strategies to avoid challenges with debt in the future.

Apr. 5th, 2022

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Michelle Bagby Alsip, IL

Totiana was professional and very kind to my needs helped me and found a great temp solution

4 years ago

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Reply from Consolidated Credit Solutions, Inc.

Dear Michelle,
Thanks for letting us know how we did! We’re happy we were able to help you find a solution to get out of debt. If you have any questions, please don’t hesitate to call us. We’re here to help!

Mar. 23rd, 2022

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Emily Minneapolis, MN

The process was very fast and easy. I would recommend this service to anyone looking for help with credit debt.

4 years ago

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Reply from Consolidated Credit Solutions, Inc.

Welcome aboard Emily! Thanks for letting us assist you. We’re glad we were able to help you set up a debt management program, so you can get on the road to becoming debt free. If you have any questions about the program, please give us a call and we’ll be happy to help. We’re here to be your advocate!

Mar. 21st, 2022

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Christy Henze Washington, DC

It's seemless and have had no issues with the companies contacting me and things are running smooth

4 years ago

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Reply from Consolidated Credit Solutions, Inc.

Welcome aboard Christy! Thanks for letting us assist you. We’re glad we were able to help you set up a debt management program, so you can get on the road to becoming debt free. If you have any questions about the program, please give us a call and we’ll be happy to help. We’re here to be your advocate!

Mar. 21st, 2022

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QuillyGuapo Ligonier, PA

It's been great so far. Great customer service by answering questions with a professional mannerism.

4 years ago

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Reply from Consolidated Credit Solutions, Inc.

Welcome aboard Quilly! Thanks for letting us assist you. We’re glad we were able to help you set up a debt management program, so you can get on the road to becoming debt-free. If you have any questions or run into challenges down the road, please don’t hesitate to give us a call. We’re here to help!

Mar. 15th, 2022

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Kimberly Wilson Brunswick, GA

very simple and they dont pull any punches. They are straight and to the point.

4 years ago

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Reply from Consolidated Credit Solutions, Inc.

Welcome aboard Kimberly! Thanks for letting us assist you. We’re glad we were able to help you set up a debt management program, so you can get on the road to becoming debt free. If you have any questions about the program, please give us a call and we’ll be happy to help. We’re here to be your advocate!

Jan. 25th, 2022

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Angelica San Antonio, TX

Alan was rather kindest person. I was so nervous but he helped me through this process

4 years ago

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Reply from Consolidated Credit Solutions, Inc.

Welcome aboard Angelica! Thanks for letting us assist you. We’re glad we were able to help you set up a debt management program, so you can get on the road to becoming debt free. If you have any questions about the program, please give us a call and we’ll be happy to help. We’re here to be your advocate!

Jan. 3rd, 2022

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Rose Stewart Fort Lauderdale, FL

Customer Rep was very informative she understood my concerns & was very helpful.

4 years ago

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Reply from Consolidated Credit Solutions, Inc.

Hi Rose,
We appreciate the opportunity to assist you. It’s our mission to help people in your situation find solutions to become debt free. If you have any questions or run into any challenges down the road, please don’t hesitate to give us a call. We’re here to help!

Nov. 19th, 2021

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Eva Trudeau Warren, MI

Customer Review Video

5 years ago

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Reply from Consolidated Credit Solutions, Inc.

Hi Eva,
Thanks for letting us assist you. We’re glad we were able to help you set up a debt management program, so you can get on the road to becoming debt free. If you have any questions about the program, please give us a call and we’ll be happy to help. We’re here to be your advocate!

Oct. 21st, 2021

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Travis Wethington Chicago, IL

She helped a lot. Very knowledgeable and understanding. Great customer service skills

5 years ago

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Reply from Consolidated Credit Solutions, Inc.

Hi Travis,
Thanks for letting us know how we did! We’re happy we were able to help you find a solution to get out of debt. If you have any questions about your debt management program, please don’t hesitate to call us. We’re here to help!

Sep. 7th, 2021

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Eleni Dimitriadis Turtle Creek, PA

Everyone I've spoke with has been so patient and kind with this being such a new and big process for me.

5 years ago

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Reply from Consolidated Credit Solutions, Inc.

Welcome aboard Eleni! Thanks for letting us assist you. We’re glad we were able to help you set up a debt management program, so you can get on the road to becoming debt free. If you have any questions about the program, please give us a call and we’ll be happy to help. We’re here to be your advocate!

Aug. 16th, 2021

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Bethany Hopkins Salt Lake City, UT

I'm just getting started with this team, but so far they have been very helpful.

5 years ago

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Reply from Consolidated Credit Solutions, Inc.

Welcome aboard Bethany! Thanks for letting us assist you. We’re glad we were able to help you set up a debt management program, so you can get on the road to becoming debt free. If you have any questions about the program, please give us a call and we’ll be happy to help. We’re here to be your advocate!

Aug. 12th, 2021

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A'Karon Davis Manassas, VA

The agent who signed me up was very courteous and helpful in starting me in the process.

5 years ago

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Reply from Consolidated Credit Solutions, Inc.

Welcome aboard A'Karon!
Thanks for calling and we’re glad we could help. As you work your way through your debt management program, please let us know if there’s anything you need. Our client services team is here to answer any questions that you have and assist you in overcoming any challenges that may arise as you work to become debt free.

Aug. 9th, 2021

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Linda Marks Jackson, MI

Customer Review Video

5 years ago Edited June 1, 2022

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Reply from Consolidated Credit Solutions, Inc.

Hi Linda,
Thanks for calling and we’re glad we could help. As you work your way through your debt management program, please let us know if there’s anything you need. Our client services team is here to answer any questions that you have and assist you in overcoming any challenges that may arise as you work to become debt free.

Jul. 30th, 2021

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Glenis Canela Scranton, PA

They have great customer services and yo don't to wait for a long time to someone to answer the call

5 years ago

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Reply from Consolidated Credit Solutions, Inc.

Hi Glenis,
Thanks for letting us know how we did! We’re happy we were able to help you find a solution to get out of debt. If you have any questions about your debt management program, please don’t hesitate to call us. We’re here to help!

Jul. 30th, 2021

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Jose Reza Los Angeles, CA

I'M VERY SATISFIED THEY ARE KIND PEOPLE AND THEY HELP YOU WITH ALL THE QUESTIONS WE HAVE THANKS

5 years ago

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Reply from Consolidated Credit Solutions, Inc.

Hi Jose,
We appreciate the opportunity to assist you. It’s our mission to help people in your situation find solutions to become debt free. If you have any questions or run into any challenges down the road, please don’t hesitate to give us a call. We’re here to help!

Jul. 14th, 2021

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Bridget Gonzalez Brownsville, TX

Very helpful, great customer service. Second time using consolidated credit solution.

5 years ago

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Reply from Consolidated Credit Solutions, Inc.

Hi Bridget,
Thank you for making Consolidated Credit your debt management organization of choice. We’re glad we could help! Getting out of debt is a journey and along the way, we want to provide resources that can help you develop strategies for avoiding debt and maintaining financial stability in the future. If you haven’t checked out our YouTube Channel yet, we invite you to subscribe to Consolidated Credit. We’re constantly adding new videos that can help you become more financially savvy.

Jun. 29th, 2021

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brittany levine Metairie, LA

I like that the company is legit and I’ve successfully been paying off my debt.

5 years ago

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Reply from Consolidated Credit Solutions, Inc.

Hi Brittany,
Thanks for reaching out to Consolidated Credit for help with your credit card debt. While we’re helping you get out of debt through your debt management program, don’t forget to take advantage of the free financial education resources we offer. If you haven’t signed up yet, please check out Credit Dojo on Consolidated Credit's website. It’s a fun interactive, financial literacy course that can teach you everything from basic budgeting to buying a home.

Jun. 3rd, 2021

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Charlie Chen Huntington Beach, CA

great service so far. Thank you for making it possible to reduce debt without hurting credit!

5 years ago

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Reply from Consolidated Credit Solutions, Inc.

Welcome aboard Charlie! Thanks for letting us assist you. We’re glad we were able to help you set up a debt management program, so you can get on the road to becoming debt free. If you have any questions about the program, please give us a call and we’ll be happy to help. We’re here to be your advocate!

Jun. 3rd, 2021

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Mohamed Jalloh Fargo, ND

I love the company because it helps reduce my debt, However, I don't like the amount of money they are charging for their services.

5 years ago

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Reply from Consolidated Credit Solutions, Inc.

Hi Mohamed,
Thanks for letting us assist you. We’re glad we were able to help you set up a debt management program, so you can get on the road to becoming debt free. If you have any questions about the program, please give us a call and we’ll be happy to help. We’re here to be your advocate!

May. 12th, 2021

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Peggy Seattle, WA

Using CCC has helped me get caught up on my bills and gave me some freedom to breathe.

5 years ago

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Reply from Consolidated Credit Solutions, Inc.

Hi Peggy,
Thanks for reaching out to Consolidated Credit for help with your credit card debt. While we’re helping you get out of debt through your debt management program, don’t forget to take advantage of the free financial education resources we offer. If you haven’t signed up yet, please check out Credit Dojo on Consolidated Credit's website. It’s a fun interactive, financial literacy course that can teach you everything from basic budgeting to buying a home.

May. 12th, 2021

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Elvee76 Baltimore, MD

The application was easy. The team was fast and knowledgeable and I saved so much money.

5 years ago

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Reply from Consolidated Credit Solutions, Inc.

Hi Elvee76,
Thanks for letting us know how we did! We’re happy we were able to help you find a solution to get out of debt. If you have any questions about your debt management program or what you can expect now that you’re enrolled, please don’t hesitate to call us. We’re here to help!

May. 6th, 2021

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Ps_endreson Charleston, WV

Great to work with. Thanks to the great people working to help me get back on my feet.

5 years ago

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Reply from Consolidated Credit Solutions, Inc.

Hi Ps_endreson,
Thanks for letting us assist you. We’re glad we were able to help you set up a debt management program, so you can get on the road to becoming debt free. If you have any questions about the program, please give us a call and we’ll be happy to help. We’re here to be your advocate!

Apr. 28th, 2021

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jeveritt12 Bloomfield Hills, MI

So far it has been flawless and everyone has been very helpful through the process

5 years ago

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Reply from Consolidated Credit Solutions, Inc.

Welcome aboard Jeveritt12! Thanks for letting us assist you. We’re glad we were able to help you set up a debt management program, so you can get on the road to becoming debt-free. If you have any questions about the program, please give us a call and we’ll be happy to help. We’re here to be your advocate!

Apr. 7th, 2021

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Roger Montes Dallas, TX

They are extremely courteous and helpful. They put all of my financial anxiety at ease.

5 years ago

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Reply from Consolidated Credit Solutions, Inc.

Hi Roger,
Thanks for reaching out to Consolidated Credit for help with your credit card debt. While we’re helping you get out of debt through your debt management program, don’t forget to take advantage of the free financial education resources we offer. If you haven’t signed up yet, please check out Credit Dojo on Consolidated Credit's website. It’s a fun interactive, financial literacy course that can teach you everything from basic budgeting to buying a home.

Mar. 18th, 2021

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James W Luse Salem, OR

Very helpful people. They clearly explained how everything works and easily got my account set up.

5 years ago

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Reply from Consolidated Credit Solutions, Inc.

Welcome aboard James!
Thanks for letting us know how we did! We’re happy we were able to help you find a solution to get out of debt. If you have any questions about your debt management program or what you can expect now that you’re enrolled, please don’t hesitate to call us. We’re here to help!

Mar. 15th, 2021

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Ryan Hall Bradenton, FL

Easy to work with and when someone has issues with paying and stressing out they help.

5 years ago

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Reply from Consolidated Credit Solutions, Inc.

Dear Ryan,
We appreciate the opportunity to assist you. It’s our mission to help people in your situation find solutions to become debt free. If you have any questions or run into any challenges down the road, please don’t hesitate to give us a call. We’re here to help!

Mar. 8th, 2021

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Patricia Hobbs Wadesboro, NC

Very friendly and knowledgeable representatives willing to assist with any issues.

5 years ago

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Reply from Consolidated Credit Solutions, Inc.

Hi Patricia,

Thanks for letting us assist you. We’re glad we were able to help you set up a debt management program, so you can get on the road to becoming debt-free. If you have any questions about the program, please give us a call and we’ll be happy to help. We’re here to be your advocate!

Feb. 3rd, 2021

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Jamie Waxman Medford, OR

Communication is key! Anytime I have a question or concern, I get reassurance and answers right away.

5 years ago

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Reply from Consolidated Credit Solutions, Inc.

Hi Jamie,
Thanks for letting us assist you. We’re glad we were able to help you set up a debt management program, so you can get on the road to becoming debt free. If you have any questions about the program, please give us a call and we’ll be happy to help. We’re here to be your advocate!

Jan. 12th, 2021

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Zachary Jaquett ,

They relieved my stress alot by handling the dispersement of my monthly payments to multiple creditors

5 years ago

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Reply from Consolidated Credit Solutions, Inc.

Hi Zachary,

Thanks for your review and we were glad we could help you with your debt. As you work your way through your debt management program, we’d also like to invite you to take advantage of the free resources we offer through our Financial Education Center on our website. These will help you learn strategies to avoid challenges with debt in the future.

Dec. 22nd, 2020

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Allison Norcross, GA

Amazing customer service! Secure company and the value of you assistance is great!!

5 years ago

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Reply from Consolidated Credit Solutions, Inc.

Dear Allison,
Thanks for calling and we’re glad we could help. As you work your way through your debt management program, please let us know if there’s anything you need. Our client services team is here to answer any questions that you have and assist you in overcoming any challenges that may arise as you work to become debt free.

Dec. 22nd, 2020

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Victoria Hine Shallotte, NC

It is easy with this company to consolitate your credit and pay it off in a timely manner.

6 years ago

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Reply from Consolidated Credit Solutions, Inc.

Hi Victoria,

We’re glad we could help! Getting out of debt is a journey and along the way, we want to provide resources that can help you develop strategies for avoiding debt and maintaining financial stability in the future. If you haven’t checked out Consolidated Credit's YouTube Channel yet, we invite you to subscribe. We’re constantly adding new videos that can help you become more financially savvy.

Oct. 30th, 2020

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Cynthia Morse Rockville, CT

The customer service is excellent! When answering questions they are very understanding.

6 years ago

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Reply from Consolidated Credit Solutions, Inc.

Dear Cynthia,

Thanks for letting us know how we did! We’re happy we were able to help you find a solution to get out of debt. If you have any questions about your debt management program or what you can expect now that you’re enrolled, please don’t hesitate to call us. We’re here to help!

Oct. 21st, 2020

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JudyCrowley Indian Trail, NC

They treated me with dignity and respect. I was sick with worry and they alleviated my fears.

6 years ago

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Reply from Consolidated Credit Solutions, Inc.

Dear Judy,

We’re happy we could help you find a solution to overcome your challenges with debt. Now that you’re on your way to becoming debt free, don’t forget to take advantage of all the free financial education resources we offer. We hold free webinars every month that can help you achieve and maintain financial stability long-term. Make sure to check them out on Consolidated Credit's website.

Oct. 21st, 2020