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Accredited Debt Relief

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6.7

Overall Score

Author: Jenna Vasquez

LAST UPDATED: April 6th, 2022

Accredited Debt Relief is a debt relief company that performs extremely well in comparison to others in the industry. The company has very positive customer reviews, has a $15,000 minimum debt requirement, and charges a fee that is average for the industry. But the company is lacking in state availability, as it is only available in 32 out of 50 states and Washington, D.C. 

Though it is a debt settlement company, Accredited Debt Relief also offers debt consolidation services; it works with a highly experienced team to negotiate with creditors and help customers settle debt from credit cards, medical expenses, and unsecured debt payments.

This additional offering ensures that Accredited Debt Relief clients can receive help finding the best debt relief solution for their situation.

According to the company's website, clients who make all of the monthly payments to a savings account pay less than their total enrolled debt in settlement before fees. The company has been in business since 2008.

Just like the company's name implies, Accredited Debt Relief is highly accredited. The company is accredited with the American Fair Credit Council (AFCC).

View verified Accredited Debt Relief reviews below.

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The Good

  • Accredited Debt Relief Cost
  • Free Consultation
  • One Representative to Work With
  • Highly Accredited
  • Results
  • Positive Accredited Debt Relief Reviews
  • Money Back Guarantee
  • FAQ Section
  • Community Outreach

Accredited Debt Relief Cost

On average, Accredited charges customers $6,000 for settling $30,000 of debt (20 percent of enrolled debt).

Accredited's website discloses that fees are typically between 15 and 25 percent. The company claims that it only charges 4 to 8 percent annually of the total enrolled debt depending on different state requirements for fees.

For example, if you enroll $30,000 in debt and Accredited Debt Relief negotiates that down to $15,000, you can expect fees to be about $6,000 (between $4,500 and $7,500). In this case, Accredited Debt Relief would not charge you over $2,400 in one year.

This pricing is typical for the debt settlement industry, but it is nice that Accredited Debt Relief will spread its fees out over the course of the debt settlement program.

This helps you keep more money when you're strapped for cash. If you can settle your debt and only pay the four percent annual fee rate of your debts, we recommend working with Accredited Debt Relief.
By law, the company cannot charge an upfront fee. You wouldn't have to pay Accredited Debt Relief any money until after its negotiators settle your debts.

Accredited Debt Relief ensures that you don't have to pay a dime until you see results. The company understands that the process might hurt your credit score and tries to charge the lowest fees possible to save you money and reduce damage to your credit report.

From what we can tell, Accredited Debt Relief does not work to lower the interest rate on your existing debt. This is a service offered by some debt relief companies, but as a debt settlement company specifically, Accredited takes a slightly different approach.

Free Consultation 

Accredited Debt Relief provides a free debt settlement consultation. On top of a free consultation, the company offers a personalized approach to every person's financial situation and credit score.

The company rarely works with secured debt, so most of its customers have unsecured debt. Unsecured debt can be medical bills, a student loan or personal loan, or credit card debt, to list a few examples. 

If you come to the company thinking you need debt settlement, it will only move forward if debt settlement is the right option for you. Otherwise, it will recommend one of its other services, like debt consolidation.

Free consultations are a national debt relief industry trend, so if a debt management company doesn't offer free consultations, you should probably look elsewhere.

One Representative to Work With

Its programs are well outlined on the website, and Accredited Debt Relief assigns clients one representative throughout the entire settlement process.

This makes it easier for Accredited, as your debt management company, to see if you actually need services other than debt settlement (like debt consolidation).

Your assigned expert will negotiate with your creditors and try to convince your lenders to lower your total owed debt. Meanwhile, you will be making a monthly payment into your Accredited savings account in order to build up funds that will go towards paying off your debt.

Creditors are tough to deal with, so an expert on your side can save you a lot of trouble. Whether you have credit card debt, student loans, bad credit loans, payday loans (either online payday loans or normal payday loans), installment loans, or any other type of unsecured loan debt, Accredited Debt Relief will give you the help necessary to develop a repayment plan so that you can climb out of your loan debt.

Working with a single representative as your point of contact means that you won’t be passed from person to person to have your questions answered. It demonstrates Accredited Debt Relief’s commitment to quality customer service.

Highly Accredited

Regarding accreditations, Accredited Debt Relief has more than the average debt management company. The company is a member of the AFCC and has an A+ rating with the Better Business Bureau.

On top of this, Accredited Debt Relief outlines FTC guides for debt settlement companies (it meets all requirements), provides additional debt consolidation services, and even links to a warning the FTC has on debt settlement.

Results

Accredited Debt Relief has successfully negotiated with the following credit card companies (proving that  Accredited really can help its customers with credit card debt):

  • Bank of America
  • Wells Fargo
  • Chase
  • CapitalOne
  • Citibank
  • American Express
  • Sears
  • USAA
  • The Home Depot
  • US Bank
  • HSBC
  • GE Capital
  • Barclays
  • OneMain Financial

Although Accredited Debt Relief cannot guarantee a settlement for every client with these companies, we appreciate that it shows results from these 14 companies. In the settlements shown, clients paid 11 to 50 percent of their credit card debt.

Positive Accredited Debt Relief Reviews 

We have over 1,000 reviews for Accredited Debt Relief on our website, and over 95 percent of these are either 4 or 5 stars. This is incredibly encouraging to potential clients of the company, because this means that over 1,000 people have had a positive experience with Accredited and its services in helping them receive relief from their debt burden.

In Accredited Debt Relief reviews, clients point out and value Accredited Debt Relief's knowledgeable staff. Additionally, customers note that the company's representatives make them feel comfortable throughout the process. In one Accredited Debt Relief review, one customer stated that he wished he had called the company sooner. Another positive review is reproduced below.

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Customer Review: Emily

"They are super helpful. They explained everything to me and were able to bring my payments to where I was able to afford it!"

Money Back Guarantee

Accredited Debt Relief offers a generous money back guarantee. Plus, you as the client have to approve every settlement that is made on your behalf, and the company only gets paid once a settlement has been reached. Thus, you have full control over your money and payments throughout the whole process when you work with Accredited.

If you do decide to cancel your debt relief program, you can do so at any time, and you will get back any money that you had put into your savings account that was meant for future settlements, less any fees that had been agreed upon between you and Accredited Debt Relief. A generous money back policy like this one can give you peace of mind and lower the risk you may feel you are taking by using a debt relief service like Accredited's.

FAQ Section 

Accredited Debt Relief has one of the more helpful FAQ sections that we’ve seen. The company is very straightforward about how using its services may negatively affect your credit score, and about the different fees or legal scenarios that might come up during your debt settlement process. If you have questions about a specific debt relief service or if Accredited offers it, you will likely be able to find this information on the company FAQ page.

Community Outreach

Accredited Debt Relief supports a number of nonprofit organizations as a way to give back to the communities it services. These organizations include St. Jude Children’s Research Hospital, the Wounded Warrior Project, The Salvation Army, the Susan G. Komen Foundation, and Father Joe’s Villages.

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The Bad

  • Time in Business
  • State Availability
  • Negative Customer Reviews
  • Minimum Debt Requirement
  • Credit Counseling Not Available

Time in Business

One downside to Accredited Debt Relief is that it hasn't been in business as long as some competitors. The company was founded in 2008. Other debt management companies have been around since the mid to late 90s.

However, while Accredited Debt Relief may not have as much experience as other debt relief companies, it does provide more services, including a debt consolidation loan program. Companies that provide both a debt settlement and a debt consolidation program are advantageous for potential clients because they offer more services and thus options for people to pick from.

State Availability

Accredited Debt Relief is only available in 32 states and Washington, D.C. If you live in one of the states Accredited Debt Relief operates in, it is a good choice.

Negative Customer Reviews 

Some customers complained that they wish the company had explained the debt settlement process in more specific detail. However, there were only a select few who stated this.

Many negative customer experiences with debt management companies, in general, involve the unexpected penalties to credit scores. These complaints are understandable, but lower credit scores should be expected for those looking to find debt relief through debt settlement.

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Customer Review: Kathy

"Original phone call was very misleading. Make sure you read all the documents thoroughly!"

Minimum Debt Requirement

While it’s fairly normal for debt relief companies to have a minimum debt requirement, the fact that Accredited Debt Relief does have one means some clients will be excluded from using its services if they don’t have at least $15,000 in debt. 

As a comparison, other top debt relief agencies such as Freedom Debt Relief and National Debt Relief have a lower minimum debt requirement ($7,500), while Accredited's requirement is tied with Pacific Debt Relief and is one of the highest we've seen.

Credit Counseling Not Available

While Accredited Debt Relief will work with your creditor(s) to settle your debt, the company itself does not provide credit counseling services. It does provide helpful information on its website about credit counseling and what to expect during a credit consultation, but Accredited specifically works with those who have already determined they need a debt settlement or consolidation program and doesn’t employ specific credit counselors to help you reach that decision.

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The Bottom Line

Accredited Debt Relief is one of the most highly accredited debt settlement companies. Going through Accredited Debt Relief's settlement process will reduce the amount you owe. The company understands that debt settlement could hurt your credit score, which is why it assigns a personal representative to each customer to ensure they are making the right move. We love that the company is accredited with the AFCC.

Customers who want to avoid bankruptcy, debt from student loans, payday loan debt, etc. may benefit from Accredited's reputable debt relief program. Not only does it offer a free consultation, but also it assigns you one Accredited Debt Relief representative to guide you through the entire process. If your state is eligible, and you have over $15,000 in debt, we highly recommend you explore this company.

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Star Rating

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4.8

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1,527 Reviews

Review Breakdown

5 grade

86%

4 grade

11%

3 grade

1%

2 grade

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1 grade

2%

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Steven Valentine Alcoa, TN

It was excellent until I seen a automatic withdrawn from my cking acct by your Company for $201 on 2/5/20, which that not agreed upon.I called and talked with a Customer Service Representative on 1/28/20, and told her not to start my Program until 3/1/20 and she agreed with my plan. The reason I didn't need a withdrawal of $201 from you all yet and to start 3/1/20, was because I was involved in a auto accident on 11/5/19 with me not at fault in a head-on collision, and my car was totaled. Well, I had full coverage my car and my Ins.Co, settled with a $4000 pay out to me for my car's worth. The only problem was that they paid the Loan Co. the settlement money to obtain the Title of my car, that I had my car as collateral. I'm 66 years old and have been walking two of the last three months, and I was going to use the money I had my as a down payment on another vehicle. Well your withdrawal of $201 put a stop to the down payment I was going use, even after the agreement I had with your Customer Service to start withdrawal on 3/1/20. Believe me, I'm not pleased with what happened. Possibly rethinking wheter to continue using your Company, as my Debt Relief Representative. I don't appreciate being mislead of our Agreement, and causing me to walk for another month. See Sir, I live on a fixed income and can't afford mishaps like this.

6 years ago

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Reply from Accredited Debt Relief

Hi Steven,

Thank you for taking the time to share your feedback with us. We’re sorry to hear that your experience with Accredited Debt Relief thus far hasn’t lived up to your expectations. We’d like to connect you with our Client Success team so they can address your concerns about your program start date and automatic withdrawals. Please call 800-497-1965 or send a message to with your name, email address, phone number, and account number so we can get in touch and help resolve this as soon as possible.

Feb. 11th, 2020

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kevin moses

i attempted to join this program. But due to the length of time that has to lapse i withdrew from the program. I shouldnt have to ruin my credit or my trustworthyness to complete this program.

6 years ago

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Reply from Accredited Debt Relief

We appreciate your feedback. We are always striving to improve customer satisfaction as we work towards helping people explore their options and help our valued clients meet their financial goals. We would love the opportunity to address your concerns or answer any questions you may have regarding how debt settlement works and the potential impact to your credit standing. Creditworthiness and financial goals are very personal and vary from person to person. We understand that what works for one person with respect to reducing debt may not work for everyone and that enrolling in our debt-settlement program is not always the best solution for every person. However, it is often the best solution for people who have too much debt and are already suffering from a diminished credit standing. While enrolling in a debt-settlement program will likely have a negative impact on a person's credit score, successfully resolving debt is likely to have a positive impact and improve a person's credit in the long run. Our no-obligation consultation is intended to help people figure out what solution is best given their personal situation, including whether enrolling in a debt settlement program makes sense based on their unique circumstances. We are sorry to learn that you have decided to cancel but hope you will think of us in the future if you change your mind and want to consider re-enrolling. 855-912-7085

Jan. 11th, 2020

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Shane Drew Ecorse, MI

Not good, unable to answer questions accurately and also lied about direct contact number and only wanted you to call from the same number so they would know it's you calling.

6 years ago

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Reply from Accredited Debt Relief

Thank you for taking the time to provide your feedback. We are always striving to improve customer satisfaction as we work towards helping clients explore their options and help our valued clients meet their financial goals. Communication is a key aspect to successful completion of our debt-settlement program. Unfortunately, our agents occasionally become unavailable due to illness, injury, or family emergencies and are unable to timely respond as they otherwise would under normal circumstances. Rest assured we have a whole team of experienced agents ready to provide assistance should this occur. For expedited assistance, clients should contact us through their online portal or at 855-912-7085 and let us know how we can help.

Dec. 23rd, 2019

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lauri cressman Lake Worth, FL

They were very deceitful when they asked how much I could afford each month and I said 250 to $300. Ryan my representative said that would be great. I e sign the contract which ended up not being my signature, they never showed me the entire contract, which then show that they would be taking 500 out of my account each month which I cannot afford. They were very rude in the beginning especially a lady named Hope who said she could not refund my money. I called my bank explained that it was fraud and they gave me my money back. Be very careful if you intend to use this company. Do not e-sign anything, ask for a full contract and read the entire thing before you sign anyting

8 years ago

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Reply from Accredited Debt Relief

Thank you for your positive review! We are here to guide you through your financial journey and resolve your debt! Thanks you for choosing Accredited Debt Relief!

Feb. 2nd, 2018

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Tanya Gainesville, FL

This company is terrible! Don't know how they get an A rating. Must have paid them for this rating. In Jan '15 I signed up with this company through Rich Hibner as my agent. As of Feb '15 none of my bills were being paid. I would question Rich on this. He never gave me a direct answer making me believe that everything is in good order. Finally in June '15 none of my charge cards had even started to be getting paid. I cancelled. The worst part two of my charge cards charged off and gave me bad credit. I have never once had bad credit in my life. I had always maintained upper 600's-mid 700's credit score. This has ruined my daughter's choice of medical school, buying a car, renting and owning a house.,etc. DO NOT GO THROUGH ACCREDITED DEBT RELIEF. BBB IS SO WRONG! In the meantime I went through Money Market Internatiinal. They are very good and an honest company and started paying my bills within a couple weeks.

9 years ago

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Ryan H. Sacramento, CA

In the begging this all sounded great and as always too good to be true. James walked me through the entire process only to learn that nothing will actually happen. We make $867 payments month after month and when I call James he can't even assist me. I'm told I need to call a different company Freedom Debt who will help me. That's great if I could actually get through to someone. Since I have canceled and joined with a different company that negotiates down my interest rates. In the meantime I have creditors and collectors that I'm trying to explain all that is going on so they don't sue me. Fun times and avoid like the plague.

9 years ago

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Glen York

I thought I wanted to use their program but changed my mind and called/emailed Dean M Jan 4 to cancel my enrollment and have not heard back from him.

6 years ago

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Reply from Accredited Debt Relief

Thank you for sharing this with us, Glen.

We’re very sorry to hear that your experience with Dean was less than stellar. We would not be here without our customers, and are dedicated to treating everyone with respect and care. The treatment you’ve described is simply not up to our standards. We were able to reach out to you since you no longer want to be in the program and we have helped you successfully to cancel. We’re sorry to see you go, and wish you the best of luck in achieving your financial goals!

Jan. 23rd, 2020

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MG Lewisville, TX

Signing up with the company is easy and the person who helped me was very helpful and nice. However, if you choose to opt-out of the program you will get the worst customer service ever. Instead of calling you, they email you, and when you call you just get told a bunch of excuses. I'm sorry, but if you have time to write out a long email you have time to call me. If you know what is best for you DO NOT do business with this company.

4 years ago

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Reply from Accredited Debt Relief

Hi there,

Thank you for providing this feedback. We’re sorry to hear that your experience with our Client Success team has been less than stellar when you were trying to opt-out of the program. Providing great service during any portion of our process is central to our mission and we’re sorry to hear that we missed the mark with you.

We would like to hear more about your experience. If you would like, please contact us at 800-497-1965, or email customerservice@acrelief.com.

Thanks,

Support Team at Accredited Debt Relief

Feb. 18th, 2022

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Diane McBride

My husband and I signed the paperwork that was required of us and money is being taken from our account but our creditors are calling and sending texts. One creditor I spoke with said her company has not heard from any one asking to negotiate the payment. Where is our money going? I would certainly like to know. I am very unhappy and afraid we were ripped off.

9 years ago

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Jorge Nino Stafford, VA

It is unbelievable the lack of respect I received from Nick L, by ignoring all my emails and calls, even though I qualify for the program. This is lack of professional standards for the customer, and a Army Veteran being ignored is terrible I sacrificed my happiness for the freedom of people such as Nick to treat me like this. It's sad really but not surprising because that's how a lot of us get treated. I can't thank you or say anything positive and I'm sorry.

9 years ago

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Courtney Utley

Sounded great at first/ now she isn't answering the phone or calling us back. We have questions and i feel we just signed up to get screwed

6 years ago

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Reply from Accredited Debt Relief

Thank you for taking the time to provide your feedback. We are always striving to improve customer satisfaction as we work towards helping clients explore their options and help our valued clients meet their financial goals. We are sorry to hear you are having trouble reaching one of our certified debt specialists. Communication is a key aspect to successful completion of our debt-settlement program. Unfortunately, our agents occasionally become unavailable due to illness, injury, or family emergencies and are unable to timely respond as they otherwise would under normal circumstances. Rest assured we have a whole team of experienced agents ready to provide assistance should this occur. For expedited assistance, clients should contact us through their online portal or at 855-912-7085 and let us know how we can help.

Dec. 23rd, 2019

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Joe San Diego, CA

It's a sales gig to get you to sign up to make them money. It's as simple as that. Ultimately, they'll help you reduce some debt, so they get the 1 star. But the amount of debt they claim to reduce for you is quite deceptive, since you have to pay the settlement fee, back into the debt relief company. Do they relieve you of anything? Your money!

7 years ago

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Reply from Accredited Debt Relief

We are sorry to hear you are unhappy with your experience thus far. Please contact us at if you have any questions or need any type of assistance.

Nov. 13th, 2018

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Courtney Williamsport, PA

They are very harassing. I would get 3-4 phone calls a day from them, I didn't want their services. I explained my disinterest and asked them to remove me from their call list. Now I get 4-6 calls a day and half of them are partial calls and an instant call after. Will NEVER use this company.

8 years ago

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Mimi B. Renton, WA

I've requested a quote online twice from them on their website. It's been over a week and their representative has not contacted me yet. After the quotation process I received a prompt that a representative will be in contact with me soon.. no luck. If its this difficult to even get ahold of a person then thats a bad sign. Very disappointed.

8 years ago

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Michael Lynch St. Petersburg, FL

So far so good. I am not anywhere close to finishing my program and past all the phone calls without getting sued, so when I get further in I will leave a more detailed review.

8 years ago

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Reply from Accredited Debt Relief

We appreciate the honest review! Thank you for taking time to leave feedback!

Feb. 2nd, 2018

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John Allen Vista, CA

they are a middle man for Freedom they say they will be your acount advisor but they transfer you to freedom they are a scam try to say they are the company that settles but they dont!

9 years ago

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Kathy Clintwood, VA

Original phone call was very misleading. Make sure you read all the documents thoroughly!

6 years ago

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Reply from Accredited Debt Relief

Hi Kathy,

Thank you for taking the time to share your feedback with us. We’re sorry to hear that your experience with Accredited Debt Relief thus far hasn’t lived up to your expectations. We’d like to connect you with our Client Success team so they can address your concerns about the original misleading phone call. Please call 800-497-1965 or send a message to with your name, email address, phone number, and account number so we can get in touch and help resolve this as soon as possible.

Feb. 11th, 2020

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Christine

It's great if you have no credit and you don't care if your credit rating is ruined.

6 years ago

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Reply from Accredited Debt Relief

We appreciate your feedback. We are always striving to improve customer satisfaction as we work towards helping people explore their options and help our valued clients meet their financial goals. We would love the opportunity to address your concerns or answer any questions you may have regarding how debt settlement works and the potential impact to your credit standing. Creditworthiness and financial goals are very personal and vary from person to person. We understand that what works for one person with respect to reducing debt may not work for everyone and that enrolling in our debt-settlement program is not always the best solution for every person. However, it is often the best solution for people who have too much debt and are already suffering from a diminished credit standing. While enrolling in a debt-settlement program will likely have a negative impact on a person's credit score, successfully resolving debt is likely to have a positive impact and improve a person's credit in the long run. Our no-obligation consultation is intended to help people figure out what solution is best given their personal situation, including whether enrolling in a debt settlement program makes sense based on their unique circumstances. Please feel free to reach out to us at 855-912-7085 so we can respond directly to any additional questions or concerns.

Jan. 11th, 2020

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Sean

Might be legitimate, but try and cancel and they'll totally ignore you and just plow on

6 years ago

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Reply from Accredited Debt Relief

Thank you for taking the time to provide your feedback. We are always striving to improve customer satisfaction as we work towards helping our valued clients meet their financial goals. While we are sad to lose a client, we understand that our program may not be the best fit for everyone. As explained during our enrollment process, clients have the right to cancel at anytime but may re-enroll at a future date should their situation change. Please accept our apologies if our handling of your request fell short of your expectations. If you are waiting on confirmation of cancelation, please email our customer service team directly for assistance via email, or our enrollment team at 855-912-7085 to help expedite your request.

Dec. 23rd, 2019

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Michael Merced, CA

I canceled my account days ago and you still took 200 dollars out of my account. over drafting several of my payments. thanks. and thank JoE. because I called him personnaly.

8 years ago

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Rosemary Avitable Kalamazoo, MI

do not work with this company they make everything sound like it will be exactly what you need, They lie and don't think anything of it!!!! Absolutely horrible!!!!

9 years ago

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Detra

Knowledge, kindness and passion combined with desire to help by the representative was outstanding. Really appreciated her patience and willingness to explain things.

9 years ago

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Sherry smith

They promise you nothing in return for you paying them money

6 years ago

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Reply from Accredited Debt Relief

Hi Sherry Smith,

Thank you for your feedback. One of the benefits of our program is that we can ONLY collect our cost for services AFTER you’ve made the first payment to a creditor on a settlement that we’ve negotiated (and you’ve approved of it.) Basically we do not collect any costs for services unless we provide successful results. In that sense we are very much performance based. We would like the opportunity to discuss your concerns over the phone. Please call 800-497-1965 or send a message to with your name, email address, phone number, and account number so we can get in touch and help resolve this as soon as possible.

Feb. 19th, 2020

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Maria Vasquez Saint Helena, CA

You guys suck as far as customer service goes i havent being able to get a hold of anyone and you say you can cancel at anytime but that is just lies

7 years ago

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Carlos Cazador Madera, CA

Confusing...so I opted out. I don't recommend.

6 years ago

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Reply from Accredited Debt Relief

Thanks for providing us with your feedback, Carlos. Our goal is to educate our customers about our program so that they fully understand how our debt resolution process works. We’re sorry to hear we missed the mark this time.

You’re always welcome to get updates from our Client Success team by calling 800-497-1965 or emailing us at with your name, email address, phone number, and account number.

Feb. 11th, 2020

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Alex M McKinley San Francisco, CA

The purest of Trash, tried to work with the company the man i spoke with hung up on me an dnever called back

7 years ago

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Stephanie

bait and switch marketing, rude represenatives, can tell they read from a script, high pressure to sign up with them.

9 years ago

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Dawn Morris Berkeley, CA

Bogus at the truth! Prey on the vulnerable with lies and untruths Don't be duped

7 years ago

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Anonymous Lawrence, KS

Never returned attempts to contact them. Was unable to ever get in touch with anyone.

8 years ago

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Reply from Accredited Debt Relief

We are sorry to hear that you were unable to reach anyone. Our hours of operation are Monday through Friday from 7 AM to 7 PM PST and Saturday and Sunday from 8 AM to 5 PM PST. Please feel free to call us at 1-866-345-5007.

Apr. 3rd, 2018

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Annymous

The rep was a pushy and know it all in demeanor.

8 years ago

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Reply from Accredited Debt Relief

We are happy to here about your positive experience with us. We look forward to your continued success with Accredited Debt Relief!

Jun. 13th, 2018