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Author: Kalicia Bateman

LAST UPDATED: March 23rd, 2022

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Star Rating

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4.0

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29 Reviews

Review Breakdown

5 grade

52%

4 grade

28%

3 grade

0%

2 grade

3%

1 grade

17%

Sentiment Criteria

Value

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Aaron North Port, FL

Horrible!!! Lost money, time and ultimately lost customers. I run an online business, I sell gaming equipment for computers and video game consoles. I ordered 2 PlayStation 4 wireless controllers from new egg. 15 days later the items had not even shipped. I called newegg on hold for 45minutes! Then they say "we will put in a ticket to cancel order, it takes 2 days to be approved" I'm like to get my money back? So I'm I go with it. 2 days later i get an email with partially copied message between 2 people from somewhere saying "a package is in Florida and will deliver soon just have them wait" so indescript and unprofessional. 3 days later i receive my package and only one controller. Yes just 1 controller. I take the one controller apart to build one of my products only to find out its nit even a genuine sony, its some off brand i cant even modify because its made a different way!!! That was 2 weeks ago. Still waiting for partial refund or 2nd product i paid for. Never again. I buy from eBay, Amazon, Alibaba, etsy, let go, Pinterest Daily! For my business and this has never happened ! Stay away from newegg

8 years ago

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Yahalomah Valdez, AK

I ordered a computer here and it showed up with no running system. I went through the return procedure on the site and I am having problems with that. So far customer service is nothing.

7 years ago

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Jackson Roth Kansas City, MO

I used this website to look for parts when building my computer. I received less than accurate information on compatibility between parts and received faulty ram.

6 years ago

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Kenneth Pask Charlotte, NC

Terrible. Allow 3rd party companies sell on their site and take no responsibility when they rip off customers.

7 years ago

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Steve Bracamonte Bakersfield, CA

Never again. $30 for a crappy pool set that wouldnt holed air .had a bad feelinng about this outfit..

8 years ago