Fab.com

Author: Kalicia Bateman

Fab.com has been offering deals on high fashion products for 3 years. Located in New York, New York, Fab.com provides consumers with high quality products catering to men, women, home goods, and a line of their own designs.

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The Good

• Great customer service
• Wide selection of product categories

Fab.com offers consumers a selection of high quality designer products that cater to the needs of their customers. Fab.com provides customers with a direct phone number to speak with a member of what they refer to as their 'crackerjack team'. This team of customer service representatives are able to answer questions about their designers and the products they offer. Users who prefer to receive response via email are able to contact their crackerjack team at support@fab.com. Users can narrow their search options through 6 main categories including shop by department, new arrivals, featured designers, back to reality shop, popular today, and 100 weekly deals. Members can then search through their extensive inventory of home décor and accessories, kitchen and dining, bed and bath, art, jewelry, tech and gadgets, furniture and lighting, and fab exclusive designs. Their most popular deals in each product category are posted directly to their front page making it easy to obtain deals on popular products quickly.

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The Bad

• Limited amount of time in business
• Higher priced items

Fab.com's exclusively high end inventory and limited experience may limit their potential pool of customers. Fab.com has only been in business for 3 years. This is significantly less time than many of their competitors who have been in the deal site industry for 10 years or more. They are young and have yet to prove their viability in the marketplace over a long period of time. They are continuing to make changes which have already allowed them to grow in the marketplace and show promise for their ability to continue to adapt to the needs of their customers. Because Fab.com specializes in high end products, the discounted price of these items is still fairly high. Customers can expect to pay significantly more than they would at other deal sites because of the high quality nature of their products. The percentage individuals are able to save varies based on the category type users are searching for.

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The Bottom Line

Fab.com is an excellent resource for individuals in the market for high end products. They provide users with excellent customer service and a large selection of categories to choose from. While they are still young in the marketplace, Fab.com continues to grow and cater to the needs of their client base.