Amazon Local

Author: Kalicia Bateman

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Amazon Local is a branch of Amazon that offers a wide variety of deals in every community. Members can find as much as 75% off goods and services in their own community or in communities nationwide. Amazon Local offers deals on restaurants, home goods, getaways and more. They give customers the opportunity to seek out new businesses around the nation at incredibly discounted rates.

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The Good

• Receive email notifications
• Nationwide and Local
• Great return policy

Amazon Local gives customers the opportunity to obtain local deals catered to their preferences. Members are able to set up email notifications for deals that match their interests. When users sign up for a membership with Amazon Local, they are able to rate their preferences using a scale of like, neutral, or dislike. Amazon then sends email alerts for products and services based on their ratings. Amazon Local specializes in helping members find deals in their local community. Along with the ability to pinpoint local deals, members have the ability to checkout deals in surrounding areas. Whether searching for a new restaurant to try or looking to treat yourself to a spa day, members can find deals wherever they are. They also have an excellent return policy. Most vouchers are eligible for a refund within 30 days after purchase. This is a substantially longer return window than many other deal sites where members are given 14 days or less to receive a refund. Amazon Local also provides members with a 24 hour window to return vouchers for events. Many other deal sites have a no return policy on their event vouchers making them an excellent resource to obtain vouchers for events.

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The Bad

• Limited Contact Information
• Limited experience in business

It is difficult to find a separate customer service phone number or email address where members can send questions or directly connect with customer service personnel. Members can submit questions through the website through the help tab or submit their phone number to request a call back from a representative. Another potential drawback to Amazon Local is their limited experience in business. Amazon Local has been in business for 3 years which is significantly less time than most of their competitors that have been in business for 10 or more years. Their limited amount of time in business may account for their smaller category selection and also may affect their ability to cater to the needs of their client base as effectively as some of their more experienced competitors.

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The Bottom Line

Amazon Local provides customers with an easy access option for accessing deals in their local community and around the nation. Their excellent return policy and potential to save as much as 75% off make Amazon Local a great resource for finding deals.