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National Credit Care

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3.6

Overall Score

Author: Jenna Vasquez

LAST UPDATED: April 19th, 2022

National Credit Care is a Colorado-based credit repair company that focuses on helping consumers "become mortgage ready".

The National Credit Care team strictly operates in the United States and claims that each client's account will never be outsourced.

In addition to a free credit consultation, National Credit Care works with the three major credit reporting agencies and creditors and strives to provide a personal approach to credit repair services. According to the company's website, National Credit Care does not use an automated dispute process/system.

Read on to learn more about National Credit Care's credit repair process and to see verified customer reviews. 

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The Good

  • Free Credit Analysis
  • Customer Service 
  • Educational Credit Resources 

National Credit Care strives to provide a personal touch to their credit repair clients by not utilizing an automated or pre-determined credit repair process.

The firm has a few other credit repair service benefits, such as:

Free Credit Analysis

As previously mentioned, National Credit Care offers a free credit analysis to all potential clients.

This free credit report analysis includes connecting consumers with a live credit consultant over the phone or through email to discuss credit reports, credit score goals, creditors, credit counseling needs, payments, and more.

Those interested in this free credit analysis can call a company representative directly and/or can fill out the contact form on the company's website to get started. 

Customer Service

All of National Credit Care's customer service representatives are located in the United States. The credit restoration company states that its customer service team is available to help clients at any time.

According to the company's main website, National Credit Care follows a confidentiality agreement in regards to client information its staff receives.

Educational Credit Resources

National Credit Care provides a wide range of educational credit resources on its website for customers and other website visitors to take advantage of in addition to its credit repair service.

These educational resources range from credit score and credit report tips to secured credit card information, financial tips, and general consumer credit information.

The company's website also includes information regarding mortgage loan credit repair and collection services.

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The Bad

  • No Licensed Attorneys on Staff
  • No Money-Back Guarantee 
  • Lack of Transparency 

Although National Credit Care has its benefits, the firm does have a few drawbacks that potential clients should note.

From a high sign up fee to no refund guarantees, the firm gives potential clients reason to hesitate before they sign up and pay for credit restoration services. 

No Licensed Attorneys on Staff

National Credit Care does not appear to have any licensed attorneys on staff.

Meanwhile, many other repair companies have licensed attorneys on staff or access to other attorneys who are available to help clients with their actual accounts and provide relevant legal advice, which provides an upper level of expertise and care in the credit repair industry.

No Money-Back Guarantee

Unlike many other credit repair providers, National Credit Care does not appear to offer a money-back guarantee for its credit repair services. This means that even customers who do not see improvement regarding their credit scores may not be able to receive a refund.

Lack of Transparency

The credit repair firm does not seem to provide detailed program information or proof of successful deletion work with credit reporting agencies regarding consumer credit on its company website.

National Credit Care also does not seem to disclose information on cases when disputes are not accepted by the credit bureaus and fails to disclose how much its credit repair services cost as well as how long the process could take.

Other companies in the credit repair industry explain that their credit repair processes can take weeks to months depending on the client's credit situation.

Those who want to learn this information may have to contact the company directly via phone, email, or by filling out the company's online form. 

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The Bottom Line

National Credit Care strives to provide a personalized approach to credit repair while maintaining a client confidentiality agreement. 

The business offers educational credit resources and a free consultation that includes the analysis of each client's credit reports, providing credit counseling, and creating a credit repair plan. 

National Credit Care also often works with creditors as well as the major credit bureaus to improve clients’ credit scores and overall credit health.

The company, however, does not seem to have any licensed attorneys on staff and does not appear to offer a money-back guarantee like many other credit repair companies. 

The company's lack of refund policy may worry clients who do not see any positive account results/credit score improvements. 

In addition, their lack of transparency, lack of financing options, and high sign up payment are cause for concern. We recommend viewing and researching all of your options for credit repair before making a final decision.

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Star Rating

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2.5

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76 Reviews

Review Breakdown

5 grade

29%

4 grade

7%

3 grade

3%

2 grade

4%

1 grade

58%

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Brandi CT

I had the opportunity to talk to Dexter and it was such a pleasure regarding my account. NCC got to a much better place in restoring my credit and I couldn't be happier. Dexter even took it a step closer informing me on the information you do NOT see on Credit Karma which was also very helpful. NCC truly works for you! Every week I received some type of documentation regarding a dispute letting me know they are actually working. Thank you guys for everything! Especially Dexter!

9 years ago

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David Ray Denver, CO

My Account Representative Leo was incredibly helpful in the entire process of fixing my credit score. I saw results within the first 45-days. Leo and National Credit Care was able to take 20-marks off my credit score. I'm going to keep the process going for at least 6-months to try to continue improving my score. I'm in the market to buy a house. Leo said I'm going to be mortgage ready within 3-months and at this rate, I believe him.

10 years ago

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Curt D Everett, WA

I worked with Marissa Cortez and she was fantastic! The who crew was great, in fact. In a matter of about 3 months they had raised my credit score by over 80 points. I was thus able to finally buy a house at a favorable interest rate just four years after losing my old house to repossession. Work with them and trust them and they WILL come through for you.

10 years ago

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paul t

I used them and they took off 218k in bad debt collection 29 negatives got injured and loss my job and they cleaned my credit report it took 15 months it doesn't happen over night let the do the work if an account has been sold to a new collection company it will come off quicker than the original collection company so if you owe more than 800.00 in debt pay them there monthly and let them do there job

11 years ago

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Melody M Lazo Tampa, FL

I must say i been with them for 3mos n my credit has went up 30pts they been removing accts only 99 a month i am happy to pay at first i was worry sonce they never call but even my mortage loaner said they were doing amazing n it shows so i am super please

7 years ago

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Bernie Wickstrom Yale, MI

I spoke with Leah Liah D today and was very pleased with her great attitude her ability to get the job done that I was requiring she's very personable knowledgeable and friendly and had a great deal of savvy guarding her job I would recommend her as my agent along with anyone else that works with Leah they are very lucky thank you

9 years ago

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Lisa Dyson Glassboro, NJ

Opposite of reading about other competition the description notations reminds one that you have experienced realistic confirmations on ways to protect myself nationally since credit care involves good credit options~Lisa Dyson

9 years ago

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John Stout Wilmington, NC

Signed up with NCC today 12 June 2013. I had a great conversation with Vincent. He was professional and well spoken. I look forward to the results. I will post the progress in 40 days. Vincent is Marine trained so I'm counting on him to accomplish the mission. I know he can get the job done.

13 years ago

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Courtney Roxboro, NC

I have been with National Credit Care for about 2yrs, and they have been doing a awesome job helping me repair my credit. Thanks Desiree D for helping he with my financial issues.

7 years ago

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Candice Nicole Banks Starkville, MS

The National Credit Care Team has been Awesome throughout the time I have been a client Ms. Desiree D is an excellent team player very professional and courteous answered all of my Questions 5 Stars for sure!

7 years ago

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Brandon Madison, AL

just began working with them, but the customer service is great and very helpful! I'm able to contact my agent and get advice or any questions I might have answered. I definitely would recommend them.

9 years ago

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Mozelle Maness Port Angeles, WA

Great service and wonderful results! Jessika L walked me thru the steps and explained it explained it in plain English! My goals are now becoming a reality with a new and improved credit score?Thanks Jessika

9 years ago

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Martha Puerto Bellevue, WA

I spoke with Liah D, she made sure to answer all the questions I had. She took the time to explain in detail my file. She made me feel comfortable about the process of my credit file. She was a pleasure to speak with.

9 years ago

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Cherie Woodby Perry, FL

I contacted National Credit Care today and spoke with Liah D. Liah was very knowledgeable, friendly, and very helpful. If more companies had employees like Liah they would be in good standing.

9 years ago

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Dream Like Mya Hayward, CA

Jules was very professional and took time to answer all my questions. Thank you so much for everything you’re doing!!!!

4 years ago

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Scott Benton

Liah D had been very helpful in explaining what we need to do to help repair our credit!! Very understanding and patients!

9 years ago

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Timika Kansas City, MO

The customer service rep Liah D was very Professional and helped me efficiently! I'm so grateful for this company

9 years ago

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Will Williams

Called National Credit Care today and spoke with Liah D she was very helpful and professional, would recommend her.

9 years ago

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L Turner Avon, IN

Great customer service and quality product. Happy with the price and help I received to repair my credit.

4 years ago

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shawne bradley San Francisco, CA

The National Credit Card's website was easy to navigate and very useful for finding out information

4 years ago

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Joshua Carter Mobile, AL

They made great progress on my credit score

4 years ago Edited January 16, 2022

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Rhonda S Fradette Asheville, NC

This is motivating to have someone cheer you on !

9 years ago