Name: Citi
Rating: 4.4

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Cassie Flammer Logan, UT

They are quick to resolve issues, they have awesome rewards and perks. Great customer service

5 years ago

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JamieD Saratoga Springs, UT

Love our Citibank card! There are great perks and they’ve been a really good company to work with

6 years ago

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Don Boren American Fork, UT

Good customer service on the phone. Never had trouble with merchants not accepting my Citibank Visa.

7 years ago

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Grant Lofgreen Provo, UT

Billing is easy to manage. Good card. AA perks are great. Feels well backed and is widely accepted.

7 years ago

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HLG American Fork, UT

Probably would not use this card if not for Costco. They seem pretty average. Haven't done anything to earn my use other than partner with Costco.

7 years ago

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Sandy Seaside, OR

We acquired this credit card through Costco. We like the rewards with cash at the end of the year.

8 years ago

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Chris

Long waits for telephone service. Phone tree is awful to even get to an agent. I complain every month to no effect

6 years ago

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Dan

Double cash gift card is great. 2% cash back for all purchases everytime..

6 years ago

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c. Hayden

they have the best interest on their card and no fuss..

6 years ago

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David Campbell

Great credit rate,service, and incentives.

8 years ago

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Leonard Matlaw Littleton, CO

Great rewards, web site and customer service

8 years ago

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Satisfied from Temple

Pleasant and their website was very easy to use

8 years ago

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Pepe Le Pew Fremont, CA

Process was smooth, efficient and manageable

8 years ago

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Pam Toledo, OH

always good customer service and support are the best

8 years ago

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Karen Williams Tucson, AZ

They are Customer oriented, they listen and respond where others don,t

9 years ago

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Anna Bartalis Sacramento, CA

Reliable,trustworthy, and will give you good revards

9 years ago

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none Rogers, MN

Always available 24/7 and responsive and knowledgeable

9 years ago

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Aubrey Rentschler Salt Lake City, UT

I like that they do not have an annual fee, and the cashback rewards are great!

9 years ago

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Jack Rein Sparta, WI

The best cash back card out there. Good information provided on their website.

4 years ago

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Victor Colwell Mount Carmel, IL

like using the Crdit card , they always are looking and watching for scams .

4 years ago

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Delaney Payton Havana, FL

Very trustworthy business and the staff is always helpful and hardworking.

4 years ago

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Amberly Pack Salt Lake City, UT

Citi has great rewards programs. It is a favorite card to use!

4 years ago

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Andrew Sandy, UT

Great card and 0 balance transfer. customer service has been hit or miss

4 years ago

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Jeff Thurgood Draper, UT

We have a citi card and never seem to have issues. Their notification system works well

4 years ago

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melissa sorensen Spanish Fork, UT

Love the app and how easy it is to use and read. Love their customer service.

4 years ago

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Kamron Dalton Riverton, UT

Simple cash back system is easy to understand. Association with Costco encourages higher use.

4 years ago

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JE

Citi has always treated me with fairness and honesty. I cannot complain.

4 years ago

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jingqi lei Rockville, MD

very useful credit card.it has a nice rebate and I recommend everyone to apply it.

5 years ago

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Mike Halliday ,

We have used our Costco Citi card for many things and love the cash back perks...what a bonus!

5 years ago

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Kim Webb Little Rock, AR

I've been a cardmembers for many, many years - correspondence is always reliable and courteous.

6 years ago

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Kimberly Jackson Derby, KS

Decent, but their website and customer service could use an update, as neither are very user friendly.

7 years ago

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Mitch Krull Pleasant Grove, UT

Good service, decently quick response times. Do as advertised. Not much else to say.

7 years ago

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Eric Annandale, NJ

Love the Costco visa! Nice rewards categories that apply at all times.

8 years ago

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amycray Bangor, ME

Citi has higher interest rates than some of the other companies

5 years ago

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Krystal Shannon

Good card to have but doesn't always update my miles

6 years ago

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Joyce

They have nice 0% APR offers. Their dispute service has been unsatisfactory.

7 years ago

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Lenny Rancho Cucamonga, CA

No problems, more than one card with Citi.

8 years ago

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Cathy rodrigues Gilroy, CA

Their interest rate is high and the o percent rate isn't long enough

8 years ago

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Holt Butt Portsmouth, VA

Great Customer Service!! Website that is very easy to use.

9 years ago

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Brandon Kimball Thurgood AZ

Have a Citi card via Costco. The money rewards are good.

4 years ago

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Kathleen Miller Salem, UT

Like the cash back. Customer service was great when our card was compromised.

4 years ago

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Lisa Salt Lake City, UT

No complaints so far. Easy to navigate site, good rewards.

4 years ago

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Sheena

Very great customer service experience with Citi

4 years ago

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Samantha Grabert Salt Lake City, UT

Good website, good customer service and card was easy to manage.

5 years ago

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Danielle Powell Long Beach, MS

Unforgiving representatives if you forget to update your monthly routing information. huge fee.

6 years ago

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Nathan Johnson Palmyra, PA

Excellent customer service and cash back rewards

8 years ago

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Troy Siren Gilbert, AZ

Great card with awesome rates. Customer service is top notch.

8 years ago

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Jackie Spokane, WA

I appreciate the Costco rewards attached to our Citi card.

5 years ago

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Miller Clarksburg, MD

Good company, the customer service could use a little work thou.

5 years ago

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Marlene Taylorsville, UT

Love the refund I get back with Costco card.

8 years ago