Name: Chase
Rating: 4.5

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August Moulton Lehi, UT

Chase is my favorite bank. I’ve loved every product from them including car loans, checking account, and my credit cards. The Ultimate Reward point system is the best out there and I have been able to take some amazing vacations and see places I wouldn’t have been able to see otherwise (and all just by earning points for necessary expenses).

7 years ago

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Wendy Glade American Fork, UT

I’ve used my Chase VISA for years. I love earning reward points. They are easy to redeem and use. Their fraud department carefully monitors purchases. When someone started using our card for unauthorized purchases, Chase quickly put a stop to it and replaced our cards with new ones. It has been an exceptional credit card.

7 years ago

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LAURI J CLARK Lindon, UT

We love our Chase cards! We especially love the Ultimate Rewards program! We have been able to enjoy some amazing vacation benefits from hotels, airline tickets and car rentals. The versatility of the rewards is exactly what we need!

8 years ago

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Kristin G Pleasant Grove, UT

We have had our Chase credit card for over 10 years. They are a very reliable company to work with. We got a Chase credit card for my daughter leaving for college, to help establish her credit as she begins her life outside the home.

8 years ago

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James B nelson Las Vegas, NV

I use them for the airline programs credit cards of which I am a member. I am very happy with them--good protection and they always come through. their fees are not cheap but compared to everything else, they are not significant. i love these guys

8 years ago

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Karen Nelson Alpine, UT

Sky miles. I have been able to travel so many different places because of the sky miles that my chase credit cards provide. Being able to travel so many different places just because I use their card has increased my quality of life.

8 years ago

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Anoushka Ahuja Lecanto, FL

The chase credit card did not offer a lot of choices when it came to redeeming rewards the best reward I redeemed was a air pod and I mostly use the rewards for booking travel and hotels

4 years ago

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Noureddine Lalami Brentwood, CA

Chase offer a lot of financial services and products from banking to credit cards to home loans. They also have good customer service. However, they tend to raise their credit card rates ever so often without much warning.

4 years ago

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Lisa Murphy Newport News, VA

I have an Amazon Chase Card with rewards. This is such a great card with a lot of good information. I love the fact that I get an Experian credit score.

5 years ago

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Karen DeMann ,

Chase offers a bonus when you get the credit card. It has been a great benefit to get a free flight with points. I use the chase Sapphire and Southwest cards.

6 years ago

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Shirley Johnson Cameron, NC

I got a fraud alert and cannot get in touch with anyone now and the app keeps telling me it's not working at this time and no one will call me and let me know what's going on with my card. Also I was one day late one time with my payment because of a holiday and they raised my interest rate.

6 years ago

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Will

excellent. customer support is well communicated with the people they work with and do not have a problem in answering questions in a prompt fashion.

6 years ago

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Molly Keogh Ogden, UT

We have loved our Chase Credit card. We love the points that we get back and can use towards Amazon orders. We have a our identity stole a few times and they have been great to refund our account.

6 years ago

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Jeremy Balls Kaysville, UT

I have several rewards credit cards through Chase. They are straight forward and easy to understand and use. Never had any issues. It is nice that I can move my approved credit between credit cards.

7 years ago

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Chris Plato Baltimore, MD

I had a credit score in excess of 800 and over $100,000 worth of credit card spending limits across all cards including 2 Amex cards. I had 4 Chase accounts including one for Amazon and one for United Airlines (for which I paid a fee). I became disabled temporarily and went no more than one month late on some competitor cards. Not all of them, just some and my credit limits were getting reduced by several. I was 100% on-time and making more than the minimum payment on all my Chase cards, but they wrote me a letter saying they were closing ALL my accounts because of what was going on elsewhere in my credit scene. That shocked me. And I used those cards. I liked flying United and getting double miles and shopped at Amazon a lot. Since those businesses chose to use a card company like Chase I now fly other airlines and shop elsewhere online. And now that my credit is back up, it will be a cold day when I take a Chase offer over the dozens of other competing offers I get.

8 years ago

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Kaleb Herbert Gilbert, AZ

I have never had a bad experience with my credit card. I love how they monitor your purchases and ask you for approval if they see something out of the ordinary.

8 years ago

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Diane Wolfe

Interest rate is too high. When you are never late on a payment you should be able to earn a lower interest rate. I like being able to make payments on line. So far no issues with false charges or someone stealing by identify and susing the card online.

8 years ago

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Greg Thurgood Mapleton, UT

Chase Amazon has saved us hundreds of dollars. They no longer have foreign transaction fees, 5% back on Amazon is unreal. They even made the card from a piece of metal is

8 years ago

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Cher Leesburg, VA

We have been with Chase Visa for 20 plus years with no problems. If they see a charge out of the ordinary, they are calling us before we have a chance to call them.

8 years ago

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Daughter of the King

I love the security of Chase and the ease of using the bank. I wish there were more in my area however. Most of the employees that I have me have been extremely friendly and knowledgeable.

4 years ago

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Megum Povsha Bozeman, MT

Easy to use website and fantastic online services. They have a 24 hr helpline, quick and fast online and in branch banking. Safe and secure online banking. Chase is a very safe and secure bank to be with. Good mobile app as well.

4 years ago Edited March 10, 2022

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Keerthana Manivannan Santa Clara, CA

Good bank account options, and credit card options. An actual person from Chase Banking called me to check how I'm doing and followed up on my experience with switching to the Chase Bank account. I found that to be really awesome. They really do care about customer satisfaction. Very good company. I recommend to all my friends.

4 years ago

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Ron Thurgood Denver, CO

Overall I am happy with the credit card. I have found the web access to the account to be very useful, and I also have access from 3rd applications for downloading and tracking of expenses. I have had some unexpected fees that I wasn't fully in agreement with. Which is why they get 4 of 5.

4 years ago Edited January 26, 2022

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Steve Harris Baton Rouge, LA

I have chase bank for my business and personal accounts, Also, I have 3 personal credit cards with chase and 2 business credit cards. I've never had any issues and they've always been very helpful.

4 years ago

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Sheena

Absolutely love Chase. I have been banking with them since I’m 15 years old. The customer service experience is second to none. Chase is more like a welcoming family full of advise and direction

4 years ago Edited February 10, 2022

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Bradley Baer Philadelphia, PA

Overall I've had great experiences with Chase primarily as somebody who uses their Chase Sapphire Reserve card. The rewards are wonderful and I've always been able to get issues resolved quickly and easily.

4 years ago

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Andrea Thomas Richland, WA

We love our chase cards! We have three different cards and each are amazing for their perks. We haven’t had any issues with the credit cards at Chase, so we would recommend them.

4 years ago

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Allison Ager Tallahassee, FL

Love my Chase Amazon card. With 5% back on Amazon purchases and a very low apr, I'm winning. The site and app are easy to use and my overall experience with Chase has been excellent.

4 years ago

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David Swenson Saint Paul, MN

I’ve held Multiple chase credit cards for years. I love there bonus rewards and their online/app experience. I’ve never had any issues with them and have nothing but positive experiences.

4 years ago

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Chelsi Day Ghiorzi Columbus, OH

My Chase Sapphire Reserve is my favorite credit card I've ever had. It's easy to manage, has incredible rewards, and outstanding customer service. I'm not sure I'll ever switch.

4 years ago

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blkcat954 Naples, FL

Best perks and opportunities in the financial industry even their private client member is awesome even investor new investment firm and bring good check it out don't put your eggs in one basket

4 years ago

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Ashlyn Elwood Roswell, GA

Chase is great! I earn cash back on every purchase I make from eating at restaurants, to grocery shopping, to online shopping. Customer service also handles things very professionally.

4 years ago

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Prenisha Tallahassee, FL

One of the most comprehensive job search databases out there. Easy to drill down into areas of specialty, useful email alerts. I've used it a few times, getting my next employment through them.

4 years ago

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janice dorvil Tallahassee, FL

I love Chase. The representatives are always so sweet. You don't have to worry about scams. And they are always checking to make sure things are okay and update you about changes.

4 years ago

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Olivia Hardy Olney, MD

Some Chase Total Checking customers should be able to waive the $12 monthly maintenance fee by having a $500 direct deposit go into the account each monthly statement period. However, The minimum balance to avoid the Chase Premier Plus Checking account’s monthly fee is high. and interest rates are low.

5 years ago Edited September 14, 2021

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Leonard Thompson Show Low, AZ

I switched to chase credit cards a few years ago and have been happy with my switch. The rates are good, and the customer service is good as well. I have had my number stolen quite a bit and every time it is a fast service getting it taken care of and a new card is always overnighted so I don’t have to go without.

5 years ago

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Danny Bowen Eagle Mountain, UT

Just got a message this morning that someone was trying to purchase something outside of the state I live in. Chase was able to catch it quickly and notify me of fraud. Thank you Chase!

5 years ago

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Steve Ashby Portland, OR

I was brought into Chase when they acquired Washington Mutual many years ago. I still have WashMut checks that work! Chase now has most of my CCards and my mortgage. Very happy with them and love their phone app.

5 years ago

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Jennifer Ashby Lehi, UT

I have been very happy with chase bank and credit cards. They are helpful on the phone or in person. We used chase to transfer a large amount of money for a down payment and trusted them completely.

5 years ago

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Tommy McCarlie Chicago, IL

I have a chase credit card and I've never had any problems with them. I give them 4 stars because I feel a bank/company of their size should produce a better app for the folks like me who pay off their cards on their phones. Get on it Chase tech team!

5 years ago

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McKenzie Logan, UT

I got a chase credit card when they were offering 0% apr for 12 months. I transferred a balance that we had and didn’t have to worry about paying interest the whole year while we worked to pay off the balance.

5 years ago

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Picnicky82 Logan, UT

I have a Chade card that I got through Amazon. I love the rewards that I can get for buying things on Amazon. The only thing I don’t like is how the pending purchases aren’t calculated in the amount owed. I like to pay off my balance every month and I get confused sometimes about how much I owe because of that.

5 years ago

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Tiffany Vollmer Midvale, UT

I have had Chase credit cards for almost 20 years now. They are incredible to work with. I am so grateful I have had this service to help me in the past and the future for whatever life throws at me.

5 years ago

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Keld Sperry Lehi, UT

I really enjoy some of the credit card deals that you can get on Chase. I really enjoy the Amazon credit card through them. The points are quick added to your account after each month. The automatic payment setup was a really straightforward and I will be using them for years to come.

6 years ago

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Seth S Sandy, UT

I've been a Chase customer since 1998 and have enjoyed being a customer. This was my first credit card and I've been pleased with the customer support and service. I also appreciate the rewards program/s they offer.

6 years ago Edited September 14, 2021

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MattB Salt Lake City, UT

I use my Chase credit card for all of my everyday purchases. It offers great rewards and I love the way the app is laid out and so easy for me to use my card and make my payments every month.

6 years ago

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FIXITART West Jordan, UT

I took a chance and got a Chase credit card so I could get a $100 discount on an Amazon purchase. After purchasing my item from Amazon I went thru the process of attempting to pay my bill online. The site states i should have my card within two weeks. It took 4 weeks to get the card. You can not pay your bill until I got the card. It also took a phone call to Chase customer service to calm me that the two weeks is usually more like 3 to 4 weeks. Got my bill paid finally after getting my card. Every thing has been smooth since.

6 years ago

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jkenny90 , TX

The southwest credit card with Chase offers great rewards for travel. I've gained a lot of points through use and been able to get a few free flights because of it. The annual fee is a little pricey but you get the value back in points on your account.

6 years ago

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Josh Harold Zachary, LA

I’ve had a chase debit card since I was sixteen and I’ve never had a problem. I always felt like my money was secure and the app provided did a great job at allowing me to access my account

6 years ago

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Aidan Keogh Ogden, UT

We have had our Chase credit card for many years. We love that by purchasing we are able to receive points towards other purchases. We had a time when our Credit Card number was stolen and they were quick to remove the purchases and issue a new card.

6 years ago