JustFab Logo

JustFab

star star star star star_half

Author: Kalicia Bateman

LAST UPDATED: December 22nd, 2020

JustFab specializes in women's clothing, shoes, sandals, bags, and accessories. Plus sizes are available at JustFab.

JustFab subscribers take an online style quiz to gain access to a personalized boutique. Every month they pay a subscription fee that can be used to purchase items in their personalized boutique. Money rolls over month to month and subscribers can choose to skip a month or cancel at any time.

thumb_up

The Good

  • Free to Join
  • Discounts
  • Shipping, Returns, and Exchanges
  • Clothing Selection and Quality Items 
  • Female-Led Business

Free to Join

Joining JustFab is completely free. To start the process, go to the website and take the style quiz. Then JustFab's style specialists can start finding clothes just for you. 

Discounts

Being a JustFab member means savings. Shoppers can save anywhere from 30 percent to 75 percent on various clothing styles, shoes, and other accessories. 

Shipping, Returns, and Exchanges

You can get free shipping on your order if you live in the contiguous United States, and your total is $49 or more. If your order is under $49, you only have to pay a flat rate of $6.95. 

If you live in Alaska, Hawaii, or Puerto Rico, you will have to pay for standard shipping, which is $9 (even if your order is over $49). Canadian residents pay $6.95 for shipping. 

There is a Rush Shipping option. It's only available to residents of the contiguous United States and costs $14.95. 

If you're unhappy with your order, JustFab accepts returns and exchanges within 30 days from the date of shipment. Make sure the items are in new, unused condition with the original packaging.

Clothing Selection and Quality Items 

The majority of reviews on BestCompany reveal that JustFab customers were generally happy with the company's clothing selection and quality of the items. 

Female-Led Business

JustFab boasts that women fill the majority of their leadership roles. If supporting female-led businesses is something you're passionate about, then JustFab is a great company to back. 

Visit Site

thumb_down

The Bad

  • Any Purchase Automatically Makes You a VIP Member
  • Don't Forget to Skip

Any Purchase Automatically Makes You a VIP Member

Whether you're buying one item or several, any purchase on JustFab's website will automatically make you a VIP member, unless you specifically click on the option at checkout to purchase as a regular member, which then nullifies any discount or savings.  

JustFab's VIP membership grants you access to the company's style experts, latest apparel, shoe, handbag, and fashion trends, but you also are enrolled in the monthly automatic purchase feature. This feature is excellent if you plan to actively monitor JustFab's website and shop for new clothes every month. It's not so great if you only want to buy one or two items and plan on only visiting the site occasionally. 

Don't Forget to Skip

Becoming a part of the VIP Membership Program means you will receive new monthly customized clothing and merchandise on the first day of every month. You can either make a purchase or log into your account and select the "Skip the Month" option between the first and fifth day of the month.

If you do not make a purchase and do not "Skip the Month," your credit card will be charged an automatic monthly membership fee of $39.95 for a member credit on the sixth day of the month until you cancel. 

It's not all bad, though. If you forget to make a purchase or skip, the $39.95 will be added to your account, and you can then use that on any future purchases. 

However, if you need that money for something else, don't expect to get a refund. As soon as you're charged, the money is automatically converted into an electronic JustFab gift card — and these gift cards are nonrefundable or redeemable for cash. 

gavel

The Bottom Line

Since the company started in 2010, JustFab has grown into a fashion powerhouse with over 4 million happy members. The company offers its members exclusive, on-trend clothing that is personalized to their personal style. JustFab's merchandise is reasonably priced — you can save anywhere from 30 to 75 percent on name-brands and fashion-forward attire. However, these savings are only available to VIP members; unless you specifically check out as a guest, you are automatically signed up for JustFab's membership program.

The VIP Membership Program sends you monthly customized clothing, shoes, bags, etc., on the first day of every month. You can either make a purchase or log into your account and select the "Skip the Month" option between the first and fifth day of the month. If you don't buy something or skip, you are charged $39.95. This is then turned into a JustFab gift card that can be used on later purchases. 

We recommend JustFab for those who want a personalized shopping experience and don't mind doing a little extra legwork. You will need to be diligent since JustFab requires you to log in at the beginning of each month and decide whether you want to buy anything or not. You do get the Member discounts, which can help you save a good chunk of change.

JustFab isn't the best option if you only want to shop on the site a few times a year. You won't get any of the merchandise discounts, and if you're forgetful, the monthly subscription will just be a hassle. 

Was this content helpful?
thumb_up Yes thumb_down No

Star Rating

info

4.3

star star star star star_half

28 Reviews

Review Breakdown

5 grade

50%

4 grade

32%

3 grade

11%

2 grade

7%

1 grade

0%

Sentiment Criteria

Value

star star star star star_border

Quality

star star star star star_border

Service

star star star star star_border

Trustworthiness

star star star star star_border
We couldn't find any BestCompany.com review matches for your request. Click here to try again.