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5.4

Overall Score

Author: Kalicia Bateman

LAST UPDATED: January 25th, 2022

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Star Rating

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4.5

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63 Reviews

Review Breakdown

5 grade

57%

4 grade

35%

3 grade

3%

2 grade

5%

1 grade

0%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Emily Tallahassee, FL

The quality of the clothing is unreal, they take the term affordable high fashion to new heights. Every time I get a chance I try and pop into my local Zara to see what's new. The only downside that I have noticed recently is that their sale section is not as good as it used to be, and also not as cheap as it used to be.

6 years ago

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take7 Sandy, UT

Favorite! I love their styles of clothing especially dresses. I also like to buy their kids more dressy clothing for church and special occasions. Sometimes I don't like the price but I don't mind when the quality and uniqueness is special. They ship quick and their returns is hassle free. I like that I can get in store as well even though the store isn't that close to me. They have good sizing options as well. I love the little details and prints in their clothing.

6 years ago

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Anne Sainsbury Payson, UT

Ok, so this is like H&M... but better. The quality from this store is amazing. I have a black sweater from Zara that I have had for years and it has lasted longer than most of my other clothing and still feels like a new item. I love their website and find it easy to use. I always know that I will get a great product for my money and I don't worry about it wearing out quickly. I would recommend this to anyone who is looking for clothing for the long-term.

7 years ago

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Brynlee Dalton South Jordan, UT

I love Zara so much! There are so many different products to choose from! Personally, I like the dresses, but there are many other amazing options as well! Zara is the place to shop if you want super awesome products!

4 years ago

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Pete Centerville, UT

Zara is one of my favorite places to shop. I love that I can get something from Zara and not have to worry about seeing someone else ever wearing the same thing. They are a little expensive sometimes but they are good quality and I think it's worth it.

8 years ago

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kylie bodell Los Angeles, CA

Love, love love Zara!!!! From the unique style to the high quality of the clothing, Zara is our favorite clothing store for our two girls! The store is always very well organized which definitely makes the shopping experience a breeze! We definitely love to shop here frequently!

6 years ago

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Connor Farmington, UT

Zara is one of my favorite stores that has a huge stock. They have different products from all their international locations, accessible at a click. They also have great customer service whether it's website or product issues.

6 years ago

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ave Pleasant Grove, UT

I love, love, love the Zara website for online shopping. The clothes are so cute and they are displayed so creatively. I just want to buy everything that I see. Great marketing for them! Returns are also easy too. You can take them into the store or you can send them back through the mail.

7 years ago

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Kaitlin Ashcroft Mesa, AZ

Zara has been a favorite for years!! They always have the best and most unique clothing for very reasonable prices. I am just about to place a order with them and can’t wait to receive it. They always ship so fast and it is so easy to send i teams back if they don’t workout!

7 years ago

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Jennifer Gilbert, AZ

I love Zara and the variety of clothes they have there. I love the professional look they have and the very casual looks they have their in clothing as well. Their prices are great and their quality of clothes are top-notch. I’ve always found something really cute every time I’ve gone in to shop there.

7 years ago

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Rylie Crandall Draper, UT

The customer service at Zara is always helpful. Their site is easy to navigate and easy to understand. The prices are reasonable and I have shopped with them for gears and I plan on shopping with them for many more years to come.

7 years ago

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Jaelynn Florence Tallahassee, FL

Zara is my favorite online site, it is user friendly and I can always find what I need. The quality of the clothes is amazing and they have great customer service.

5 years ago

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Mandi Smith American Fork, UT

Zara has the cutest edgy but classy clothes. Zara is way different from the other clothing stores because they always have new styles and fits. Zara has many different items of clothing, not as classic as a stripped t shirt.

6 years ago

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Nishita McLean, VA

They have a great collection but some of their styles are not very practical. I've definitely found some really great things! You can always trust Zara with the quality!

7 years ago

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Hallieford West Valley City, UT

Zara’s Jean selection is like non other! So many different styles to select from. Great quality fabrics at an affordable price. Customer service made a return I had go quick and easy.

6 years ago

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Cooper Thompson Pleasant Grove, UT

Super classy, on trend stores and online site! Very unique and fashionable clothing and accessories sold. I also LOVE their perfume! Zara has so much to choose from and everything is priced well to help out your wallet!

6 years ago

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Desi Pleasant Grove, UT

I really love Zara because it has variety of clothes in all different ages. I love shopping here. Zara has amazing fashion and most of them are pretty affordable. I love how cute I look with these awesome clothes!

7 years ago

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Ellen Morris Potomac, MD

Zara has the most fun pieces! I am usually pretty simple with my style but whenever I want a dress or shirt that has more style and creativity to it, I go to Zara because I know it will be great quality and fashionable.

7 years ago

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Alyssa skinner Gilbert, AZ

I hear about Zara a few years ago a and have been hooked!! I love the style of there clothing and the prices are so good too! I ordered a package and it arrived sooner then I thought! The employees have always been super helpful with finding what I’m looking for a getting the right size!

7 years ago

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L. Fowler Pleasant Grove, UT

I ordered clothes at Zara online several times and they always come in a timely manner. They are a little difficult to return because a store is not nearby and it was a little confusing as to how to return the item in the mail.

7 years ago

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Natalia Correa MDTribe Tallahassee, FL

I love shopping at Zara for clothes for fancier occasions. They have so many styles and I just always receive complements when I wear their wardrobe.

6 years ago

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Karen Torino Tallahassee, FL

Zara can honestly be a hit or miss. There are really cute clothes on the site, but the quality is not always there. Some things may be more expensive but lack in quality, or vice versa.

6 years ago

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Karen Platt Clarks Summit, PA

Zara has unique, European styled fashion for a reasonable price. I love the way their clothes are styled on the models. The sizing tend to run small. I also find their website a little tricky to navigate.

7 years ago

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Lesa Burgess Pleasant Grove, UT

I fell in love with Zara when we lived overseas. Now I order from them online quite often. I love the quality and style that they offer. 5 stars from me!

7 years ago

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Haley Baldwin

I love shopping with Zara online. I always find something I love and it is reasonably priced. They ship quickly and I often find sales or deals running.

7 years ago

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Brette Draper, UT

Great clothing company with a million different options and styles! Always has up to date styles that are extremely cheap. The quality of the clothes isn’t too great, you get what you pay for here.

8 years ago Edited September 14, 2021

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Kaitlyn McBride Ogden, UT

Such awesome variety in style and design! Prices are always great and I’ve always been so happy with my purchases!

6 years ago

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Rocio Diaz Tallahassee, FL

Zara has decently priced European fashion styles and the online shopping experience is honestly better than going to the store. Great coupons as well

6 years ago

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Myken Salt Lake City, UT

I love shopping at Zara for my kids. They sell the most adorable clothing. I feel like the clothing is Unique and stylish

6 years ago

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cb Thibodaux, LA

very unique clothing! shipping is very quick and inexpensive and the sizes are very accurate. the formal clothing looks very trendy!

6 years ago

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Isabel Managua, MN

Zara is my favorite store. I love all of their unique European clothing. It’s amazing quality and made from the very best.

6 years ago

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Taylee Warner Nampa, ID

Zara is one of my favorite places to shop from. They have such cute pieces for such good prices. I get lots of compliments on their stuff.

6 years ago

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Cam McClellan Magna, UT

I get a weird vibe when I am in Zara stores. I don’t like the style of clothes Although I did find one shirt that I really liked from there. Normally it’s not worth it for me to spend Time to not find something so I’ll probably look elsewhere going forward.

6 years ago

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PessoaJ Salt Lake City, UT

Zara has the cutest kids clothes ever and we have been consistent customers for years. The quality has gone down though. Doesn’t wash or hold up as well as it used to.

6 years ago

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Aileen Odenton, MD

Sometimes too pricey for the type of fabrics that they are using. The colors by season’s is wonderful and their sales. I love to be in Spain during the final season events the amount of clothing available is impressive.

6 years ago

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Jaime American Fork, UT

I got my kids new clothes for school from Zara this year... the shirts we bought there are my favorite! They are high-quality and are so cute!

7 years ago

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Joy Hill Pleasant Grove, UT

The jeans at Zara are really high quality and they last a long time. The website is easy to use and you find what you are looking for fast.

7 years ago

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Paige Baldwin Wellsville, UT

I love shopping with Zara online. They always have a good product selection and they deliver so quickly. I would highly recommend

7 years ago

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Nana Asiata Herriman, UT

Zara has super cute clothes. Always in fashion and has the best outfit options already put together for you. Shoes are also super cute. A little expensive.

7 years ago

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BLF Pleasant Grove, UT

I purchased a dress from Zara and it didn't fit. Returning it was a breeze to the store with no questions asked. I like their clothing because it is unique and really cute!

7 years ago

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Ioana Asiata Herriman, UT

Zara has the cutest clothes. Especially their kids line. Some of their products are super over priced.

6 years ago

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Suzanna Wootton Springville, UT

Some of their clothes are kind of weird.. but i've definitely found cute things! You just have to search for them.

8 years ago

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Bryndie Managua, MN

Unique clothing store. You can put together some awesome outfits but it can take some searching. Good quality, kinda pricey.

6 years ago

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abby becht Pleasant Grove, UT

From just being in Zara you can immediately see that the clothes are very expensive, but they also seem super nice and formal, and good quality.

6 years ago

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Tracy Womack Cedar City, UT

Zara has some really great clothes, I went in there last week for the first time and I was really impressed.

7 years ago

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Keeli Hansen San Jose, CA

Zara is a great store to shop at their customer service is excellent and their clothes are great quality

7 years ago

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Chloe Adams Morgan, UT

For an international brand delivery and returns are surprisingly easy and customer service is excellent!

7 years ago

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Elisa Vakapuna Salt Lake City, UT

Zara is a great store for all ages! We love their kids section! Affordable prices and great products!

7 years ago

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Annie Chow Tallahassee, FL

Eccentric, unique clothing. I would definitely shop here if you want to standout,

6 years ago

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Cade Boudreaux , FL

I don’t like Zara. The clothes are expensive not in my price range and aren’t as fashionable as other stores that have the same type of clothing.

6 years ago