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Victoria Secret

5.6 Overall Score

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We may receive referral compensation from some of the companies on our site. This compensation does not impact their reviews or rankings. Why you can trust us

We may receive referral compensation from some of the companies on our site. This compensation does not impact their reviews or rankings. Why you can trust us

Victoria Secret

Is This Your Business?

4.3

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200 User Reviews

5.6

Overall Score

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4.3

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200 User Reviews

5.6

Overall Score

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Author: Kalicia Bateman

LAST UPDATED: February 18th, 2022

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User Reviews

Star Rating

4.3

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200 Reviews

Review Breakdown

5 grade

56%

4 grade

27%

3 grade

12%

2 grade

3%

1 grade

3%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Summer Porter Managua, MN

Victoria's Secret always has salesmen and woman on the floor to assist customers. Their under/lounge wear and lingerie is of fantastic quality and the bras I have bought from them have lasted me for years. It is a great place for fittings as well.

6 years ago

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Tanner Cook Gilbert, AZ

Just as any good husband would, I go with my wife into Victoria’s Secret. For the most part both my wife and I agree that they have some pretty high prices, but she always make sure to go when they have the underwear on sale. My wife typically gets bras elsewhere.

7 years ago

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Kelsey Provo, UT

Victoria's Secret is good at what they do. Their prices are higher than other stores in their industry, but the quality of their products makes up this difference. Their sales associates are always eager to help you and they are understanding about returns and exchanges.

8 years ago

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Connie Mayer South Jordan, UT

I like their quality, and their prices seem fair for the quality of the lingerie. They don't have my bra size though, which I don't like. It isn't fair to every body size. I don't like their ads either. There is too much nudity in their advertisements. Some aren't so bad, but some are too inappropriate.

8 years ago

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Anne Sainsbury Payson, UT

Victoria secret is a great place to get wonderful perfumes and great gifts for bachelorette parties. I have purchased many products for friends that are getting married and the company website has been very helpful for me. I find it easy to use and I enjoy not having to go into the store to make all of my purchases. I will be using it for future purchases and recommend it to anyone who is looking to save time and buy good products.

7 years ago

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Mia Hernandez Tempe, AZ

I LOVE VICTORIA SECRET! This is hands down my favorite store to shop at they are expensive but still have great deals on most of there items and honestly even if you buy something at full price its well worth the investment i only wish they had like a plus size option only going up to what they think is XL isnt a good variety for sizes in my opinion

7 years ago

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Ioana Asiata Herriman, UT

Victoria Secret has the most comfortable under garments. I love the lingerie selections they have as well. They have bras for every type of dress that you need. Staff is always helpful. Sometimes lines are long in stores.

6 years ago

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Audrey Mitchell Managua, MN

Victoria Secret is surpisingly my favorite location to buy leggings from. The material is not see-through and is very flexible and durable. They are more expensive, but worth the investment.

6 years ago

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Shari Evers Lehi, UT

I’ve been measured for bras multiple times and it seems like it’s not the right fit each time. I do end up with a really good comfortable bra, but never in the size I’m told to get!

8 years ago

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Mariana Linares New York, NY

Ordering from Victoria Secret online is great and easy, especially if you already know your size ahead of time. I order online multiple times when I don't feel like going into the store, and it works great. They also have an easy return process, and you can return in store in some cases.

6 years ago

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Lori Fletcher Saratoga Springs, UT

If they are out a specific size in store, their employees are super helpful and shipping is fast. Worth the price for their products. Just make sure to tell them not to send marketing materials to your home, otherwise you'll start getting things you don't want from tons of other companies.

6 years ago

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take7 Sandy, UT

I've grown out of it somewhat but my daughter likes to shop around there every once in a while. We like deals on personal wear and athleisure for her. Every once in a while we still get lotion for gifts for out of country. Sometimes the prices aren't always what we want where we can get somewhere else but their stuff is pretty.

6 years ago

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L. Fowler Pleasant Grove, UT

When we couldn't find an item in their store they ordered it online for us and sent it directly to my daughter to her school address. I was impressed that they would do this for us and save us the time and energy of going to another store. It came in a timely manner. My daughter loves their bras and the comfort of the t-shirt one.

8 years ago

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Christina Kaysville, UT

I like to buy their body sprays and lotions. The bras they sell are high quality. A little pricy when paying full price, but that is why you shop the semi-annual sale!

7 years ago

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Karen Torino Tallahassee, FL

Victoria Secret undergarments will most likely last me FOREVER. The only problem is usually their prices, they can be quite high and not everything has the same high quality. Overall, love Victoria secret.

6 years ago

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Brianna bourgeois Norcross, GA

There always tends to be more selection on the website than there is in the store. I have noticed the quality of the things ordered online are better than the ones I have gotten from the store.

6 years ago

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Sandi Burkinshaw South Jordan, UT

Bra's are okay, not great quality, but comfortable. The elastic on the underwear stretches out quickly. I do love there perfume and body sprays. Their employees do provide great customer service.

6 years ago

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Michelle Schow Saratoga Springs, UT

I like to shop the Victoria Secret semi-annual sale when the prices are discounted. You pay more for the clothing and bras at Victoria Secret, but the quality and customer service are worth the extra cost.

6 years ago

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Shannon B Salt Lake City, UT

My favorite thing about Victoria Secret is their customer service. Sometimes I don't know where to begin (especially if I'm shopping for someone else) and their employees are always so nice and helpful.

6 years ago

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Ron Durfey Pleasant Grove, UT

I use their on-line service to buy my wife's lingerie. It's too embarrassing to buy it in the store. I have always received what was expected and I'm happy to buy using this service.

7 years ago

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Alyssa skinner Gilbert, AZ

Victoria secret always has the best deal and prices. There products last long and the employees are more then willing to help you figure out your size if you don’t know what your are.

7 years ago

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Joanna Hester Gilbert, AZ

I was looking for some nice pajamas that didn't make me feel frumpy and unattractive. I found a cute set of silk pajamas for a great price. Their online store is easy to use and I love the huge selection.

8 years ago

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Julia UP Southbury, CT

Not cheap products , but they are so nice, cool, beautiful and quality. I always tried new products like lotions too and I'm very satisfied.

5 years ago

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Mikayla Ralston Gaithersburg, MD

I love their bras. They are more for smaller chested people. My mom can't wear them. They are also very delicate (proper washing methods are important)

6 years ago

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Elizabeth Klemm Windermere, FL

I love the Victoria’s Secret and Pink brands, however I do think their items are overpriced. They are great quality, but I only shop there during the semi annual sales.

6 years ago

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Logan Hudson Norcross, GA

Victoria’s Secret provides high quality lingerie for a decent price. My girlfriend is satisfied with the products I but for her and she will continue to get products there.

6 years ago

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sommore robinson Miami, FL

have very pretty underwear, even their full boy short panties are comfortable. very comfortable and I love them so much. haven't bought anything else besides the underwear.

6 years ago

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Kaitlyn McBride Midvale, UT

Love this company for the most part and their recent effort to include different body types in their campaigns

6 years ago

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Maryann Renteria (Mckrae) Riverton, UT

Great customer service, comfortable under clothing and the best pajamas! Love that they will help you find the right size of bra.

6 years ago

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Jami Lucas Eagle Mountain, UT

I love browsing the catalog and can always find several things to buy. I’ve always been pleased with the products o receive.

6 years ago

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Lacey Horne West Valley City, UT

This is normally where I get my bras, true to size and decent shipping time. I like that you can count on sales a few times a year.

6 years ago

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Angelina Hamilton Gulfport, MS

Everything i get from here is very nice but its really expensive, granted it lasts a long time but I can never get much since it is expensive.

6 years ago

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Amanda Montebello, CA

I’ve purchased undergarments and bathing suits from Victoria’s Secret online. The package arrived on time and I didn’t return any items.

6 years ago

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Jesse Rice Biloxi, MS

Loved the fact that I could shop for my wife from the privacy of my house wasn't made to feel uncomfortable having to go to the store.

6 years ago

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Missy Ryan West Jordan, UT

Super high prices, but it's worth the money. I've gotten some of my favorite bras from here and they've lasted a long time.

6 years ago

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Kimmi Riverton, UT

Great comfortable products but expensive. They have great semi-annual sales. It is easy to shop online with fast delivery.

6 years ago

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Kaydence Bonino Riverton, UT

Victoria Secret is great! i have gotten many perfumes and lotions and they smelled really good. It is a little pricey but you can find great deals!

6 years ago

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Sara Lageman Lageman

I wish they had more items for bigger ladies. I can never find a bra that would fit me. I do like the body sprays that they care though!!

6 years ago

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Alex Shirley Pleasant Grove, UT

Victoria Secret has awesome under garments and I also love their lotions. It can sometimes be expensive, but you get what you pay for.

6 years ago

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Scotlynn Blair Phoenix, AZ

Pretty expensive but normally worth the price. I have leggings that I got probably 6 years ago and they are still perfect.

7 years ago

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Courtney Eames Kaysville, UT

I love Victoria secret but there sizes can be difficult to figure out. I love the variety on the website and that they have stuff for everyone.

7 years ago

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Suzanna Wootton Springville, UT

I really like their bras--they fit really well .Just wish they weren't so expensive.

8 years ago

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Alicia Salt Lake City, UT

Just wish they had more for bigger women other then that great sales all the time

8 years ago

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Holly Brown Saint Amant, LA

overpriced, but the underwear and lingerie are very cute and durable. have had for years and still working

6 years ago

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Randi Nelson Managua, MN

Victoria secrets is the best place to buy leggings from. They are surprisingly great quality and last forever.

6 years ago

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Humzah

The products in Victoria Secret sell for a reasonable price and the store has a pleasant atmosphere to it.

7 years ago

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Kristin Pleasant Grove, UT

If you can find sales it is well worth the effort to either order online or go to the store and buy what you need.

8 years ago

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Alexa Pitre Greenwell Springs, LA

A little pricey but very nice. I very much enjoy shopping there. They’re really cute.

6 years ago

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Wendy Liu Bethesda, MD

High quality clothing for women of all sizes. Their prices and selection are wonderful too!

6 years ago

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Sage Loveland Los Angeles, CA

Really great company with good customer service. There is always someone there willing to help you!

6 years ago

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