Nordstrom

Author: Kalicia Bateman

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The Good

• Competitive priced clothing
• Nordstrom has been in business since 1901
• Fast and inexpensive shipping and returns

Nordstrom has been providing its customers with quality clothing items for 128 years. During this time they have developed many positive aspects for its customers, including:

Competitive Priced Clothing

Although Nordstrom offers quality high-end clothing, their prices are competitively low. Not only are their asking prices competitive, Nordstrom consistently offer valuable promotions found throughout their website to get you even more bang for your buck. There is a wide range of products for men, women, and kids. Some of these product categories include Designer Collections, Shoes, Handbags, Accessories, as well as Men and Women. As far as men's suit coats are concerned, there are over 550 items available. It is a valuable shopping experience to have, shopping through countless high-quality products at low prices.

Nordstrom Has Been in Business Since 1901

Being founded in 1901, Nordstrom has been in business for 128 years. This says a lot about their brand and customer base. Not only do they have a customer service department ready to answer questions over the phone, they are also able to help customers and potential shoppers with their live chat box on their website.

Fast and Inexpensive Shipping and Returns

Nordstrom has set a standard for excellence with both their shipping and return policies. For starters, standard shipping is free. If you are looking for Two-Day or Next Day Shipping, there is a cost of $15 and $25 respectively. On average, they state on their website items will arrive at your address within 3-6 business days after your purchase. This shipping policy is one of the best when compared with other online clothing stores. Not to be outdone, their return policy is done on a case-by-case basis giving users a personal experience. Once you have returned an item, your method of payment will be accredited. You are also able to return products when purchased online in a Nordstrom physical store. Accounts are typically credited within 14 days. There aren't any limits on returns or exchanges.

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The Bad

• Alteration charges
• Rewards program issues

It is difficult to find something bad when shopping with Nordstrom. It seems some customers had a hard time applying their Nordstrom Rewards to their alterations. Even though some customers were assured that their alterations were "free", charges for alterations later appeared on their credit cards. Also, for the Nordstrom Rewards to kick in, customers had to spend hundreds or thousands of dollars to be a Level 2, 3, or 4 member. Customers seem to want a better membership program, one outside of their store credit card.

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The Bottom Line

Nordstrom is one of the best in the online clothing business. Their competitive low prices for high-quality products, loads of experience, and outstanding shipping and return policies help them achieve this status with their devoted customer base. We wholeheartedly recommend them to any potential customer.