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5.1

Overall Score

Author: Kalicia Bateman

LAST UPDATED: April 1st, 2020

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Star Rating

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4.4

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15 Reviews

Review Breakdown

5 grade

60%

4 grade

27%

3 grade

7%

2 grade

7%

1 grade

0%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Nishita McLean, VA

I love Neiman Marcus! I’ve never had better customer service in a department store. They aren’t overbearing and in your face. They give you space but are there whenever you need assistance.

7 years ago

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Michelle W Coraopolis, PA

I never heard of Neiman Marcus until a few years ago, and it is so upscale. I was so impressed with the department store and the clothing styles it offered. Yes, it's expensive, but you know what you're getting is good stuff!

6 years ago

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Karen Torino Tallahassee, FL

I love shopping at Neiman Marcus for anything designer. I tend to find designer items at a cheaper price at the stores, so I am able to save some money. Great store with great variety of clothing.

6 years ago

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BLF Pleasant Grove, UT

Very expensive clothing! They offer discounts throughout the year, otherwise I wouldn't be able to afford them. I bought a pair of jeans and they were cute. They didn't fit but I was able to return them for free. Love that!

7 years ago

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Natalia Correa MDTribe Miami, FL

The customer service here is really awesome. Neiman Marcus has great brands at lower prices too! Highly recommend checking them out.

6 years ago

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cb Thibodaux, LA

I have cologne from here and I'll never use another cologne again! Very helpful staff that got me exactly what I needed and even helped me out with some deals!

6 years ago

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H Moore Lehi, UT

We buy my husband's cologne at Neiman Marcus, and they always have the product updated. He loves the high quality selection, and the customer service is excellent.

8 years ago

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Annie Chow Tallahassee, FL

They're like the upscale Dillard's with celebrity designer brands. Super good one-stop shop with great deals

6 years ago

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Lori Fletcher Saratoga Springs, UT

If you purchase makeup from Clinique then go through Neiman Marcus. Usually you can get shipping for free and you won't have to go in to a store to purchase.

6 years ago

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Shannon B Salt Lake City, UT

I've bought a few shirts from Neiman Marcus and I like how unique they are. They are also good quality and I always get compliments on them.

6 years ago

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Rachel Ellsworth Gilbert, AZ

Neiman Marcus has great quality products, but they are way overpriced. I would recommend going to another department store for similar quality but way better prices.

7 years ago

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Kaitlyn McBride Roy, UT

Have always had a great experience when I’ve been in this store. Great products and great service

6 years ago

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Keeli Hansen San Jose, CA

Neiman Marcus is a great store and they have so many varieties of clothes. It’s so easy to find

7 years ago

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Nana Asiata Herriman, UT

Neiman Marcus has super cute purses and bags to choose from. For any occasion or for just every day use.

7 years ago

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Cole Colombo Managua, MN

I tried to purchase a few work items from here but didn’t have the best customer service so I went elsewhere.

6 years ago