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5.3

Overall Score

Author: Kalicia Bateman

LAST UPDATED: March 11th, 2020

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Star Rating

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4.4

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55 Reviews

Review Breakdown

5 grade

56%

4 grade

29%

3 grade

9%

2 grade

5%

1 grade

0%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Hayley Lambdin Orem, UT

I just love Loft so much. It's freaking wonderful. They have the most amazing sale racks. Quality clothing for dirt cheap, you just have to hit the sales right! Honestly though, I would invest good money for some of their clothing. Totally worth it!

8 years ago

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Mandi Smith American Fork, UT

Loft has very classy and cute clothes, but one thing that I don't like is that the style of their clothes only really satisfy the wants of older women. Teenagers don't really want to shop at a store that doesn't match the style teens are wearing these days. Plus, it is a little too expensive for my taste.

6 years ago

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Melissa Richmond, VA

I have ordered clothing online twice (because that is the only way to get the plus line), and twice I have received someone else's order in addition to my own. These poor ladies who ordered and are still waiting. I have returned the things to the store both times, but I am concerned about ordering from this store again for fear my order will not go to me, and I will get charged for it.

8 years ago

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Myken Salt Lake City, UT

I love buying clothing for work at the Loft and have found that their selection and size availability is better online than in stores. I recently purchased some pants through their website and it was an easy and good experience.

6 years ago

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Calista Huber Mesa, AZ

The website is beautiful and so user friendly! I love their clothes. Finding deals online is so fun because it gives me ideas for what to buy! I usually go in the store to try things on, but it's great to get to browse online first and catch the beat sales!

7 years ago

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NMGAL Edgewood, NM

Horrible return policy! Ordering online takes a week (or more) to arrive leaving a short time frame to make a return (30 days from when the order is shipped). This compared to Macy's (6 months) and Eddie Bauer (1 year) is just unreasonable. The cost to ship anything is $8.95 and another $7.95 to return what are often poorly fitting clothes as their sizes are terribly inconsistent. They set free shipping at $125 encouraging large orders making returns inevitable (one pair of the same style pants may fit and another in another color won't). I find dealing with the LOFT frustrating.

7 years ago

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Laura Herriman, UT

The quality of clothes are really good. I usually look at the sales rack. I like they seperate store by sizes. It is really easy to find what I am looking for.

8 years ago

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cb Thibodaux, LA

The clothing is always top notch and very affordable! I've been complimented a good bit of times wearing my clothing from Loft and their workers are always so friendly and informative!

6 years ago

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take7 Sandy, UT

Like their clothes a lot. Cheaper than some other stores but some have similar quality and style. Great for work clothes shopping and more dressy wardrobe. Like their basics plain tops and dress pants.

6 years ago

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mccandless24 Kaysville, UT

I love the clothing and deals I can get at the Loft. At times I can't find a lot but more than not I have gone and found the cutest options from shirts to jeans, skirts and shorts they have great options. The clothing is really good quality and I get nothing but compliments when I wear it.

6 years ago

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Shannon B Salt Lake City, UT

I spend way too much money here. But it's because they have a great selection, the clothing fits my body shape, and they always have good promotions going on which make it a shopping go-to for me.

6 years ago

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Michelle W Coraopolis, PA

FAVORITE STORE. I'm obsessed with the Loft. Yes.... it's crazy expensive, but I always have coupons, and I've never gotten ride of a single thing from this store. THEIR STUFF LASTS!

6 years ago

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Chloe Adams Morgan, UT

Loft has a great website and great size inclusive models. I love there customer service and the quality of there items. And if I ever have an issue returns are simple. Delivery time is prompt and clean!

7 years ago

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Kaitlin Ashcroft Mesa, AZ

Loft is a good place to go to find cute modest dresses and clothings. I get all my daughters church dresses here and never have to worry about them being to short, and she always loved them. They do have a great return policy, just in case something ends up not fitting!

7 years ago

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Rebecca Provo, UT

LOFT will always be my favorite store. They have sizes for all women and the online store has them all easily accessible. Plus there are so many sales, you can always find a great deal.

7 years ago

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H Moore Lehi, UT

I love the dresses that are sold at the Loft. They are fashionable and great quality for a nice price. They always have deals going like $25 off your purchase when you shop online.

8 years ago

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Janie Dennis Tallahassee, FL

Loft is super expensive but they have such nice pants/jeans! It is hard to find pants for people who are curvy shaped and they have them for everyone!

6 years ago

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Cole Colombo Managua, MN

I’ve purchased a few items from Loft for my mom and she always liked the items. I find that the prices are really affordable and the quality is nice.

6 years ago

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Kaydence Bonino Riverton, UT

My favorite thing about the loft is that they offer petite sizes! Its hard for me to find pants that aren't too long. I love the quality and they have some great deals!

6 years ago

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Tony Riverton, UT

Clothing styles are hit and miss for me. They are either really cute or really ugly. The quality is the same...either really good or seemingly cheap. I have gotten some great deals on sale though and still think it's worth seeing what they have available.

6 years ago

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Jaime American Fork, UT

Loft has a great selection of on trend, stylish clothes. I have found many things at loft, and they have all been high quality and still looked great even after washing.

7 years ago

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Haley Baldwin

I’ve only shopped online with Loft a handful of times. I have enjoyed my items for the most part and they are good quality. The target audience is definitely older than me though.

7 years ago

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Erin Rhoton Pleasant Grove, UT

Loft is one of my favorite stores! Their clothes are all really cute and high-quality. I love going into their stores because their employees are eager to help.

8 years ago

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Chaveli Tallahassee, FL

Great for work clothes and the quality is amazing. The prices are reasonable for what you’re getting.

6 years ago

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Cade Boudreaux , FL

Love is a good store. I bought a couple shirts from over there and they were OK but we’re at a good price. I would maybe wish they were in higher quality but besides that they’re good

6 years ago

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Sandi Burkinshaw South Jordan, UT

Great work clothes. Some of their sweaters and clothing fit a bit boxy. Great quality. I have some shirts from Loft that still look amazing after 3 years.

6 years ago

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Adria Riverton, UT

I love shopping here for my business clothes. They are cute and sophisticated. Cutest styles and different from other stores

6 years ago

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DeeDee G. Norcross, GA

A little more pricey, but clothing is great! Their jean shorts fit very well in me and I was pleased with how long they lasted!

6 years ago

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PessoaJ Herriman, UT

Ordered a couple sweaters from the Loft. They both arrived quickly and were great quality. I love that they have petite sizes.

6 years ago

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Paige Baldwin Wellsville, UT

I really love Loft. They have so many style options for affordable prices. The quality is mostly good and I always feel pleased by what I purchase.

7 years ago

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Becca Tallahassee, FL

Nothing remarkably fantastic or displeasing about LOFT... I have recently stopped shopping here because they don't provide enough evidence of ethical labor practices in the manufacture of their clothing.

7 years ago

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Alyssa skinner Gilbert, AZ

I love everything they have at loft and it is all good quality, at a good price! They always have cute items on the sale rack and I always find the cutest dresses here!

7 years ago

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Valentino Chanel South Jordan, UT

Where else would a woman shop for business casual clothing? Loft has great prices and stylish clothing for the working woman.

6 years ago

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Aimee Mortensen Las Vegas, NV

I love that Loft carries petite clothes and small sizes. Clothes fit true to size. They offer a variety of professional and business style clothes.

6 years ago

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Amanda Montebello, CA

I love shopping for affordable work and professional wear at Loft. The options are great and so are the prices.

6 years ago

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Jamie Neider Magna, UT

Ooo, I love Loft. Great fit on my body, and good quality of items. I like their season product lines.

6 years ago

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Jami Howell Farmington, UT

clothing is cute but horrible quality. I was expecting a lot better quality for the price. the sweater I bought lost its elasticity literally the same day.

7 years ago

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bailey jo Orem, UT

cute clothes but I was not impressed with the quality. both necklaces I bought broke within the first day I wore them and the shirt I bought balled up so bad and became stretched out after day one

7 years ago

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Keeli Hansen San Jose, CA

Loft is a great company working there was so fun their clothes are great for older woman and young women

7 years ago

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Dani Provo, UT

Great option if you’re looking for good quality clothes. Lots of really cute styles and the pieces last for a long time if you take care of them

7 years ago

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Nana Asiata Herriman, UT

The quality and designs on their dresses are so cute and the sales are great.

8 years ago

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Randi Nelson Managua, MN

Loft is more expensive in clothing, but the quality of the products is incredible and worth the price.

6 years ago

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Rebecca Managua, MN

I like to shop for my dresses at Loft. They are cute, modest, and good quality. Sometimes it can be expensive.

6 years ago

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Juliann Mecham Managua, MN

I would say Loft is a good clothes company. They have a wide variety and very fashionable and apealing to the eye.

6 years ago

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Kaitlyn McBride Roy, UT

Product quality is always high and I’ve always had a great experience while shopping here

6 years ago

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Audrey Mitchell Managua, MN

I bought a ton of skirts and shirts at loft for a great price. The clothes are good quality and have laster for years

6 years ago

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Clarissa Crawford Managua, MN

Loft has good quality and durable clothing but it is very expensive. It’s good for a modern, soffisticated look.

6 years ago

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Missy Mamros Warrendale, PA

Very stylish affordable clothing. Love shopping at the loft outlets to find deals.

6 years ago

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Amanda Warrendale, PA

The LOFT sells great and decently priced workwear clothes that are mature but also fashionable.

6 years ago

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Samie Cummings Ephraim, UT

Loft had some great stuff. It is very stylish, and high quality. The customer service is good too.

7 years ago