4.2
4.8
Overall Score
Author: Kalicia Bateman
JustFab is an online, fast-fashion retailer offering exclusive, on-trend merchandise tailored to its members' personal style. Since 2010, the company has steadily expanded its merchandise to offer everything from shoes to handbags, apparel, and accessories.
JustFab members can save on their clothing. The VIP member discount offers exclusive styles for anywhere from 30 percent to 75 percent off.
JustFab offers free shipping on your order if you live in the contiguous United States, and your total is $49 or more. If your order is under $49, you only have to pay a flat rate of $6.95.
If you live in Alaska, Hawaii, or Puerto Rico, you will have to pay for standard shipping, which is $9 (even if your order is over $49). Customers residing in these areas will also pay a $9 shipping and handling fee for returns. Canadian residents pay $6.95 for shipping. There is a Rush Shipping option. It's only available to residents of the contiguous United States and costs $14.95.
If for any reason you're unhappy with your order, you can return it. JustFab accepts returns and exchanges within 30 days from the date of shipment. Just be sure to comply with all JustFab's terms for returns. This includes things such as the items being in new, unused condition with the original packaging.
JustFab has a reasonably extensive selection of clothing for shoppers to choose from. There are also various styles, so whether you need business casual, sleeper sets, or anything else, JustFab is likely to have it.
You can even view JustFab's Style Gallery, which features shoppers, their style, and how they paired it with other items. This is an excellent feature if you require some style inspiration.
Most shoppers were happy with the selection of clothing JustFab offers.
JustFab boasts that women fill the majority of their leadership roles. If supporting female-led businesses is something you're passionate about, then JustFab is a great company to look into.
Whether you're buying one item or several, any purchase on JustFab's website will automatically make you a VIP member unless you specifically click on the option at checkout to purchase as a regular member, which then nullifies any discount or savings.
JustFab's VIP membership grants you access to the company's style experts, latest apparel, shoe, handbag, and fashion trends, but you also are enrolled in the monthly automatic purchase feature. This feature is excellent if you plan to actively monitor JustFab's website and shop for new clothes every month. It's not so great if you only want to buy one or two items and plan on only visiting the site occasionally.
Becoming a part of the VIP Membership Program means you will receive new monthly customized clothing and merchandise on the first day of every month. You can either make a purchase or log into your account and select the "Skip the Month" option between the first and fifth day of the month.
If you do not make a purchase and do not "Skip the Month," your credit card will be charged an automatic monthly membership fee of $39.95 for a member credit on the sixth day of the month until you cancel.
If you forget to make a purchase or skip, the $39.95 charge will be added to your account, and you can then use that on any future purchases.
However, if you need that money for something else, don't expect to get a refund. As soon as you're charged, the money is automatically converted into an electronic JustFab gift card. And if you read the fine print, you'll learn these gift cards are nonrefundable or redeemable for cash.
JustFab offers its members exclusive, on-trend clothing that is personalized to their style. JustFab's merchandise is reasonably priced (you can save anywhere from 30 to 75 percent on name-brands and fashion-forward attire). However, these savings are only available to VIP members. This means that you are automatically signed up for JustFab's membership program unless you specifically check out as a guest.
The VIP Membership Program sends you monthly customized merchandise on the first day of every month. You can either make a purchase or log into your account and select the "Skip the Month" option between the first and fifth day of the month. If you don't buy something or skip, you are charged $39.95. This is then turned into a JustFab gift card that can be used on later purchases.
JustFab is best suited for those who want a personalized shopping experience and don't mind doing a little extra legwork. The company requires you to be diligent and log in at the beginning of each month and decide whether you want to buy anything or not.
JustFab isn't the best option if you only plan on occasionally visiting the site. The company doesn't offer any discounts for non-VIP members and logging in monthly will seem like a hassle.
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