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5.4

Overall Score

Author: Kalicia Bateman

LAST UPDATED: April 5th, 2020

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Star Rating

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4.4

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93 Reviews

Review Breakdown

5 grade

53%

4 grade

35%

3 grade

9%

2 grade

3%

1 grade

0%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Alli Thomasville, NC

I am blown away at hour quickly my package arrived! Less than 24 hours after I received an email stating it was shipped. That is awesome! First time buying from Journey's and I will definitely be buying again. From check out until they arrived at my house, overall experience was great. Thank you!

7 years ago

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Natalia Correa MDTribe Miami, FL

I bought shoes in the past from Journey's and they carry many of the brands that I love. They always have great service when I am looking for something in particular and are very helpful.

6 years ago

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OwenE. Hattiesburg, MS

I always buy shoes from Journey's, and they have never let me down. They always have great prices for name-brand shoes, and their customer service is exceptional. I always enjoy shopping there

6 years ago

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Cade Boudreaux , FL

Journeys is great. I’ve bought a lot of pairs of shoes from over there and usually go to journeys whenever I buy shoes. They are affordable and have great prices and friendly customer service.

6 years ago

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Mia Tallahassee, FL

LOVE JOURNEY'S! They always have the cutest, now in style shoes! Employees are very nice and helpful, no matter how busy they are. And although the prices do tend to be a little expensive, they have good quality on the items.

6 years ago

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Destiny Wyche Tampa, FL

I love that Journeys always has deals and send them to the customers. It shows how much they value their customers and goes to show how great their customer service is. However, some of the products are cheaply made and the quality is not good so, it take a while to find a product worth purchasing.

6 years ago

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Star Stewart Fort Lauderdale, FL

I have been shopping at Journey’s since a kid. I go there to get all my shoes, mainly vans. I have never had a problem with my items from Journey’s. I also always get newsletters from them with discount codes which I am grateful for.

6 years ago

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kristin Gneiting Pleasant Grove, UT

I enjoy shopping Journey's online for my shoe needs because it is easy to find the exact size I need for myself and my daughter. My daughter loves vans and I love Nike so instead of going to two different stores I love Journey's because they carry both brands! The online store also has a variety of clothing brands as well.

7 years ago

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Haley Baldwin

I’ve used journeys a few times to purchase shoes and I’ve really enjoyed it. They have a great selection that’s affordable and the staff is always so helpful. Shopping with them online is also great because they always ship quickly!

7 years ago

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Dorrie2001 Charlotte, NC

Always have the best shoes no matter what time year around! They are very affordable with their prices too! Great customer service, always helping whatever you may need

6 years ago

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Patrick Orem, UT

I bought some shoes here. This store always has those vans that you can't find at any other store. The vans at this store are reasonably priced too. I have to have my vans.

8 years ago

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MattB Salt Lake City, UT

I recently purchases a pair of sandals on Journey's online shop. They had exactly what I was looking for in the size I needed. I love the brands they sell and the selection is better online than in their small stores.

6 years ago

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ave Pleasant Grove, UT

I always buy my vans from Journey's. They have a wide selection of shoes and different brands, they usually have different sales going on which makes it easier to make a selection.

7 years ago

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Ashley Pleasant Grove, UT

I love shopping at Journeys for many reasons but the main one is their shoes. You can never go wrong with buying some classic white converse because they last you a very long time.

8 years ago

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Shari Evers Lehi, UT

I love how unique journeys is. My kids don’t necessarily like to wear what everyone else is wearing and journeys helps them be try to themselves!

8 years ago

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Nana Asiata Herriman, UT

The have the cutest shoes for the whole family! The customer service is great and they are always welcoming once you step into their store.

8 years ago Edited September 14, 2021

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Myken Salt Lake City, UT

Shopping on Journey's website is easy and convenient and they provide a great variety of shoes and sizes. I love the brands that are offered by them online.

6 years ago

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cb Thibodaux, LA

I bought a pair of vans from here and they are by far the cheapest store that sells them. Workers are always very willing to help and are pretty cool.

6 years ago

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Patricia Broadus Moselle, MS

I get all of my shoes from Journeys! I have never been disappointed with what I receive and their customer service is amazing! I wouldn’t want to shop at any other company!

6 years ago

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Asia Bui Gulfport, MS

I got my Vans from Journeys and they are so nice and comfortable! The store was set up very nice to where I can see each shoe on display. The workers were very helpful

6 years ago

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Avery Fowler Pleasant Grove, UT

Always super friendly staff, willing to help you find the right size and type of shoe. I always love to get my converse there because they always have every style and color!

8 years ago Edited September 14, 2021

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H Moore Lehi, UT

My kids love Journey's, especially the Vans shoes. They also bought their Heeley's at Journey's. We love the high quality for kids who are always on the go.

8 years ago

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Ellie American Fork, UT

Journeys has the right style, size, and price for everyone. They carry so many brand names that are easy to find and order on their website!

6 years ago

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Erin Glendening Livingston, LA

I love journeys because I can always find my size 13 shoes with ease. I like the selection of designs and styles I also love the brands they carry.

6 years ago

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Tyler Jenkins Jackson, MS

I love Journey’s for their affordable prices and great selections! I’m a Vans and Adidas guy, so they always have what I want.

6 years ago

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Toni Baker Draper, UT

Create clothing for the young kids they last forever very stylish for the young boys and girls shot there all the time for my grand kids

6 years ago

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Reckholdt Draper, UT

It’s the BEST place for buying kids shoes. They have a great variety and a very cute selection. Their shoes are great quality and always last.

6 years ago

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Michelle W Coraopolis, PA

I love the variety of shoes Journey's has. From chucks to ugg to Tom's, I buy all of those brands here because I trust the store.

6 years ago

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Chloe Adams Morgan, UT

Journeys is my go to for shoes. Their website is clean and so are the stores! Customer service is amazing and returns are so easy!

7 years ago

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Braden Stanko Smithfield, UT

Bomb store. Love there skateboarding gear and clothing. Nice employees always willing to help. And same with online. Great selection.

7 years ago

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Kathie Bowman Lakeside, CA

journey's online is much easier because every store I've been in is super small and there is always a ton of people in there

7 years ago

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Eric Gagnard Dallas, TX

Wonderful shoe selection. Mainly carry vans and Adidas in stores in my experience

6 years ago

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Anna Warren, OH

They have great range of teen clothes, customer service always fast and very helpful.

6 years ago

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Jackson Barousse Irving, TX

I bought a pair of vans from here and still wear them daily. The workers are always cool and make things feel genuine.

6 years ago

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Tori smith Mesa, AZ

I love finding the perfect vans or converse I am looking for at journeys. They always have a good stock of shoes

6 years ago

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SkylarPickens Gulfport, MS

Journeys has great branded shoes! And amazing prices! The quality for their costumer service AND products are superb!

6 years ago

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Tracy Womack Cedar City, UT

Journey's always has great styles, especially of Vans and their customer service is always top notch!

7 years ago

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Luis Diaz Norcross, GA

Journeys always has really good sales on shoes and such. Their employees are always very helpful

6 years ago

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DeeDee G. Norcross, GA

Sizing on website is true to size. Great selection of shoes, highly reccomend their shoes!

6 years ago

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AmyConder22 Eagle Mountain, UT

We have ordered servers shoes from journey. They always have the in style shoes at a great price.

6 years ago

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Kaitlyn McBride Ogden, UT

I am always able to find great shoes here! Great quality and the workers are always so helpful

6 years ago

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Allie Powell Long Beach, MS

they always have new and exciting shoes. I always love to see what they have next

6 years ago

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Kaydence Bonino Riverton, UT

Journey's is great! i have gotten shoes from there and they fit great! they are great quality too!

6 years ago

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Mazi Marcel Womack Cedar City, UT

I only buy my shoes from Journey's. They have the newest styles and cool designs.

7 years ago

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Keeli Hansen San Jose, CA

They always the the latest trending shoes and the service there is alright but could be better

7 years ago

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Samie Cummings Ephraim, UT

I love shopping at journeys. The shoes they sale there are so cute, and very high quality.

7 years ago

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Elisa Vakapuna Salt Lake City, UT

Journey’s is a great show store for all ages! They’re prices and products are great!

7 years ago

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Sadie Scoville Pleasant Grove, UT

The t-shirts at Journeys are very stylish and great quality. I plan on buying some soon.

8 years ago

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Noelle Pleasant Grove, UT

Such cute shoes and clothes here! I love buying things there. Super cute and cheap.

8 years ago