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5.4

Overall Score

Author: Kalicia Bateman

LAST UPDATED: April 5th, 2020

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Star Rating

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4.4

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93 Reviews

Review Breakdown

5 grade

53%

4 grade

35%

3 grade

9%

2 grade

3%

1 grade

0%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Alli Thomasville, NC

I am blown away at hour quickly my package arrived! Less than 24 hours after I received an email stating it was shipped. That is awesome! First time buying from Journey's and I will definitely be buying again. From check out until they arrived at my house, overall experience was great. Thank you!

7 years ago

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Estefi Arreola Leyva Gilbert, AZ

Journey's has great shoes, and back packs. You can get converse and vans for an affordable price for all ages. Kids, men, and women go there to get great shoes. I would go journey's to get new shoes and a back pack for school. I think journey's is a good store they have shoes in all types of colors and styles. The back packs also come in different brands, styles, and colors.

8 years ago

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Karen Torino Tallahassee, FL

I have been buying from Journey's for the past 8 years. I've always loved buying shoes from here because of the selection and coupons that come in the mail. However, it is important to always check the shoes. I've received white leather shoes with creases or paint marks that are hard to get off. Other than that, great shoe company

6 years ago

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Natalia Correa MDTribe Miami, FL

I bought shoes in the past from Journey's and they carry many of the brands that I love. They always have great service when I am looking for something in particular and are very helpful.

6 years ago

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OwenE. Hattiesburg, MS

I always buy shoes from Journey's, and they have never let me down. They always have great prices for name-brand shoes, and their customer service is exceptional. I always enjoy shopping there

6 years ago

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Cade Boudreaux , FL

Journeys is great. I’ve bought a lot of pairs of shoes from over there and usually go to journeys whenever I buy shoes. They are affordable and have great prices and friendly customer service.

6 years ago

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Mia Tallahassee, FL

LOVE JOURNEY'S! They always have the cutest, now in style shoes! Employees are very nice and helpful, no matter how busy they are. And although the prices do tend to be a little expensive, they have good quality on the items.

6 years ago

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Destiny Wyche Tampa, FL

I love that Journeys always has deals and send them to the customers. It shows how much they value their customers and goes to show how great their customer service is. However, some of the products are cheaply made and the quality is not good so, it take a while to find a product worth purchasing.

6 years ago

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Star Stewart Fort Lauderdale, FL

I have been shopping at Journey’s since a kid. I go there to get all my shoes, mainly vans. I have never had a problem with my items from Journey’s. I also always get newsletters from them with discount codes which I am grateful for.

6 years ago

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kristin Gneiting Pleasant Grove, UT

I enjoy shopping Journey's online for my shoe needs because it is easy to find the exact size I need for myself and my daughter. My daughter loves vans and I love Nike so instead of going to two different stores I love Journey's because they carry both brands! The online store also has a variety of clothing brands as well.

7 years ago

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Haley Baldwin

I’ve used journeys a few times to purchase shoes and I’ve really enjoyed it. They have a great selection that’s affordable and the staff is always so helpful. Shopping with them online is also great because they always ship quickly!

7 years ago

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Dorrie2001 Charlotte, NC

Always have the best shoes no matter what time year around! They are very affordable with their prices too! Great customer service, always helping whatever you may need

6 years ago

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Nishita McLean, VA

Bought my most favorite pair of boots from Journeys. They were soo cool, I received tons of compliments for them and was in love with them literally!! I really like Journeys collection and quality of footwear.

7 years ago

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Patrick Orem, UT

I bought some shoes here. This store always has those vans that you can't find at any other store. The vans at this store are reasonably priced too. I have to have my vans.

8 years ago

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MattB Salt Lake City, UT

I recently purchases a pair of sandals on Journey's online shop. They had exactly what I was looking for in the size I needed. I love the brands they sell and the selection is better online than in their small stores.

6 years ago

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take7 Sandy, UT

Perfect for young tweens and teens clothing. They have select styles and availability. It's not a store we frequent because we can get similar elsewhere but the kids still like to search their selection for tops and casual wear. Don't like the price too much either.

6 years ago

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ave Pleasant Grove, UT

I always buy my vans from Journey's. They have a wide selection of shoes and different brands, they usually have different sales going on which makes it easier to make a selection.

7 years ago

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Paige Baldwin Wellsville, UT

I have used journeys to purchase shoes a few times and I have overall had a good experience with them. They usually have what I’m looking for at a reasonable price. Their customer service was also great as they are attentive and very helpful.

7 years ago

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Ashley Pleasant Grove, UT

I love shopping at Journeys for many reasons but the main one is their shoes. You can never go wrong with buying some classic white converse because they last you a very long time.

8 years ago

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Shari Evers Lehi, UT

I love how unique journeys is. My kids don’t necessarily like to wear what everyone else is wearing and journeys helps them be try to themselves!

8 years ago

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Nana Asiata Herriman, UT

The have the cutest shoes for the whole family! The customer service is great and they are always welcoming once you step into their store.

8 years ago Edited September 14, 2021

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Rocio Diaz Tallahassee, FL

Journey’s is a great place to purchase shoes, clothing, and other popular accessories from known brands all in one place. Journey’s online shopping experience does feel overwhelming.

6 years ago

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Myken Salt Lake City, UT

Shopping on Journey's website is easy and convenient and they provide a great variety of shoes and sizes. I love the brands that are offered by them online.

6 years ago

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cb Thibodaux, LA

I bought a pair of vans from here and they are by far the cheapest store that sells them. Workers are always very willing to help and are pretty cool.

6 years ago

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Janie Dennis Tallahassee, FL

I am rating the store four stars because I don't care for it much! I only like their Timberlands and the same shoes but in heels! I guess its nice for whoever likes their style.

6 years ago

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Mandi Smith American Fork, UT

Journey's is way too overpriced for their style of clothes. Their clothes are just not classy. I have gone into journey's and walked right out because I didn't like the style of clothing that they sell, especially at the price they are sold at.

6 years ago

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Cole Colombo Managua, MN

I used to purchase shoes and some apparel here but found that they were offered at lower prices elsewhere. The store is cool and offers a lot Of different stuff but id rather shop elsewhere.

6 years ago

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Patricia Broadus Moselle, MS

I get all of my shoes from Journeys! I have never been disappointed with what I receive and their customer service is amazing! I wouldn’t want to shop at any other company!

6 years ago

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Amanda Montebello, CA

I purchased a pair of Rainbow sandals from Journeys.com and they weren’t the right size. I was able to bring the online order into stores to return. I’ve had a good time shopping online with Journeys.

6 years ago

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Asia Bui Gulfport, MS

I got my Vans from Journeys and they are so nice and comfortable! The store was set up very nice to where I can see each shoe on display. The workers were very helpful

6 years ago

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Joi Lewis Tallahassee, FL

I really like shopping at Journey's. Almost all of my shoes are from there because they have such a wide variety to choose from. The quality of the shoes are great and reliable.

6 years ago

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Campbell Blair Phoenix, AZ

Journey's is a little bit too dark for me, I don't like the atmosphere there but it is a good option for those who want kind of a darker feel. I like the options of concerts tees.

7 years ago

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Terra Stanko Hyrum, UT

Nice skate boarding clothing and gear. My son has always loved it and when I buy him some gear it always fits well. The customer service was super helpful when figuring out what to get him.

7 years ago

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Whitney Stanko Smithfield, UT

My brother loves this store for skate boarding attire and then to just look at it. I’ve gone in a few times nothing I would personal buy, they do have some cute shoes. Great store

7 years ago

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Avery Fowler Pleasant Grove, UT

Always super friendly staff, willing to help you find the right size and type of shoe. I always love to get my converse there because they always have every style and color!

8 years ago Edited September 14, 2021

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H Moore Lehi, UT

My kids love Journey's, especially the Vans shoes. They also bought their Heeley's at Journey's. We love the high quality for kids who are always on the go.

8 years ago

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Ioana Asiata Herriman, UT

Journeys has the cutest selection of shoes and some clothing as well. Their staff is always so helpful and willing to help.

6 years ago

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Taylee Warner Pocatello, ID

Journey’s actually carries so many good shoes. And their employees are so nice and fun to talk to. I recommend going here!

6 years ago

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Audrey Mitchell Managua, MN

The store locations are always super loud with music and hard to concentrate, but the clothing and shoe options are incredible.

6 years ago

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Ellie American Fork, UT

Journeys has the right style, size, and price for everyone. They carry so many brand names that are easy to find and order on their website!

6 years ago

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Erin Glendening Livingston, LA

I love journeys because I can always find my size 13 shoes with ease. I like the selection of designs and styles I also love the brands they carry.

6 years ago

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Tyler Jenkins Jackson, MS

I love Journey’s for their affordable prices and great selections! I’m a Vans and Adidas guy, so they always have what I want.

6 years ago

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Thomas Andersen Tallahassee, FL

I have always gotten shoes from Journey's ever since I was little. They have everything you need from boots to sneakers, and shoes for different weather conditions.

6 years ago

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Rebecca Managua, MN

Journey’s sometimes is a good place to shop at, but I prefer shopping at the real brand store. They have lots different brands but not a wide variety of options.

6 years ago

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Madison Brown Springville, UT

I love their shoes, clothes, and all the stuff they sale. They sale cute clothes and are extremely helpful. I definitely recommended you shopping there!

6 years ago

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Toni Baker Draper, UT

Create clothing for the young kids they last forever very stylish for the young boys and girls shot there all the time for my grand kids

6 years ago

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Erika Shumway Managua, MN

Journeys has different brands with a small variety for each brand. They are expensive and the same cost as name brand shoes. It’s better to go to the actual brand store instead.

6 years ago

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Reckholdt Draper, UT

It’s the BEST place for buying kids shoes. They have a great variety and a very cute selection. Their shoes are great quality and always last.

6 years ago

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Michelle W Coraopolis, PA

I love the variety of shoes Journey's has. From chucks to ugg to Tom's, I buy all of those brands here because I trust the store.

6 years ago

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Chloe Adams Morgan, UT

Journeys is my go to for shoes. Their website is clean and so are the stores! Customer service is amazing and returns are so easy!

7 years ago