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5.3

Overall Score

Author: Kalicia Bateman

LAST UPDATED: April 5th, 2020

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Star Rating

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4.4

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72 Reviews

Review Breakdown

5 grade

47%

4 grade

44%

3 grade

6%

2 grade

3%

1 grade

0%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Hannah Pleasant Grove, UT

J Crew's style is fun yet classic. I love them. They are a little out of my usual budget but they have a few good sales a year and I stock up on their adorable tops and jewelry. Their customer service is always friendly and helpful, too.

8 years ago

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MattB Salt Lake City, UT

I have shopped at J.Crew stores as long as I remember. I recently began shopping for their men's clothing online because I don't love to shop. They have a large variety of men's clothing online and the quality of their products is fantastic. They have a much larger variety online than they do in store and I'm often able to shop the sale section online for great prices.

6 years ago

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Elizabeth Klemm Tallahassee, FL

I love the clothing at J Crew and I have been shopping there with my mom from the time I was a little kid. I love their store set-ups and I look forward to seeing their new clothing line each season. Their clothes are durable and the company is very easy to shop for.

6 years ago

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take7 Sandy, UT

A favorite store. Classic, beautiful, quality and timeless. It's not a every day shopping place for me but when I want all the value for the money I will shop here. They have everything from outerwear to intimates. They are some of the best quality. They last long and they are worth the price most of the time. They have good sales too.

6 years ago

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Reckholdt Draper, UT

J Crew is my go to for so many things. I love their little girl pants and clothing. They fit so perfectly. I love their slippers and wear mine literally everyday. My husband loves their clothing as well. I am a bargain shopper so i do like to wait for things to go on sale.

6 years ago

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Jaime American Fork, UT

I've been shopping at J Crew since I was a teenager (although back then I was ordering out of an actual catalog rather than online). I love their clothes! They are high quality and a great place to find current styles and trends.

7 years ago

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kristin Gneiting Pleasant Grove, UT

I am a member of J Crew and love the free shipping that is always offered to members. They are a great online store for my clothing. I have always trusted J Crew because of their quality of profession style clothing. The shipping is fast and I have never had an issue. If you love shopping at J Crew at your mall you will love the website!

7 years ago

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Chloe Adams Morgan, UT

J. Crew is an excellent timeless store. High quality clothing, amazing customer service, great email response and phone calls are always professional. Clothing lasts a long time which is something that is a high priority for me.

7 years ago

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Chase H Provo, UT

Great if you can land a deal. Try shopping at the outlet and always check the discount section first. They have a great discount for students, but they do not stack discounts like Banana Republic. They are a great option for dress clothes/business casual though. They are high quality too.

8 years ago

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Michelle W Coraopolis, PA

When I walk in this store, I go straight to the back where the sale stuff is located. Yes, it's pricey. But I find so many things on clearance and it's so worth it. Just gotta shop out of season for things.

6 years ago

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Ellen Morris Potomac, MD

Jcrew is easily one of the stores I shop most often at. Their clothing is excellent quality and fits well with my style. I can also always count on the customer service to be outstanding and helpful.

7 years ago

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H Moore Lehi, UT

Every year, I get a sweater from J Crew for Christmas. I love the basic styles and choices of multiple colors. I also shop for my parents' gifts through J Crew because everyone needs basics.

8 years ago

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Sadie Scoville Pleasant Grove, UT

I love the variety of J Crew. I like that every single thing that you buy from there is amazing quality and lasts forever.

8 years ago

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Rocio Diaz Tallahassee, FL

J. Crew has a hefty price tag on their goods but they are well worth it. J. Crew's quality is great and shopping online is a good choice if you want to apply coupons.

6 years ago

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Kimmi Riverton, UT

My favorite pair of pants comes from here. I love the fit and the quality. They were expensive but considering they last, it was worth it. I like the style of clothing here.

6 years ago

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Cooper Thompson Pleasant Grove, UT

Classy clothing and accessories. J Crew for years has provided clothing on trend and at an affordable price. If I want to find a nice outfit for my company event I shop here!

6 years ago

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Joy Hill Pleasant Grove, UT

J Crew has really high quality clothing and it is really easy to find things on the website. It is pretty expensive but the quality of the clothing is great.

7 years ago

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Mazi Marcel Womack Cedar City, UT

J Crew, what to say about J Crew, great styles and great clothes. I have never had issues with this company or their customer service. They have never done me wrong.

7 years ago

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Tracy Hill Draper, UT

I love the style of this company’s website. I will continue to shop from this site for a long time because I love the style and the deliver time is relatively quick

7 years ago

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Kaitlyn McBride Ogden, UT

Such great quality clothing items, great classic styles, and always have a great experience in the store

6 years ago

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Taylee Warner Pocatello, ID

I love J Crew!! They have very sleek and professional clothes. It is a bit more expensive but so worth it.

6 years ago

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cb Thibodaux, LA

Not somewhere I'd shop everyday but They have everything you can look for for men, women and children. Shipping was great with no problems!

6 years ago

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Randi Nelson San José, SJ

I love J crew. I feel like they offer a business style wardrobe, and you can look professional with the clothes they offer, I would recommend.

6 years ago

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Whitney Stanko Smithfield, UT

Don't have money for J. Crew, but I love it anyways. Every outfit I try on fits perfectly and is adorable, just way to expensive for me.

7 years ago

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Erin Rhoton Pleasant Grove, UT

I love shopping at J Crew. They are always on point with the current fashion trends and their staff is extremely helpful.

8 years ago

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Nana Asiata Herriman, UT

They have great quality clothing and the prices are affordable. The staff is also amazing.

8 years ago

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Suzanna Wootton Springville, UT

I love J Crew. They have really great clothes, great quality at an affordable price!

8 years ago

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Katie Johnson Provo, UT

I love J Crew! Such good quality clothing. I will be buying clothes from this company for the rest of my life

6 years ago

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Juliann Mecham Managua, MN

I love J Crew. My only complaint is that I feel like it’s over priced, but great quality and super fashionable.

6 years ago

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PessoaJ Herriman, UT

I love Jcrew. Unique, high quality clothing with a classic style. They also have petite sizes which I love.

6 years ago

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bailey jo Orem, UT

Love the quality and fit of all the clothes I've bought from them. They are a little expensive but worth it.

7 years ago

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Myken American Fork, UT

Classy, stylish, affordable - J.Crew is all of those and I love their style, quality.

6 years ago

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Amanda Warrendale, PA

J Crew remains one of my favorite clothing brands, always providing classic pieces for my closet.

6 years ago

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Danielle Parry Wylie, TX

Great quality. Great style. Pretty pricey especially for kids.

6 years ago