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5.5

Overall Score

Author: Kalicia Bateman

LAST UPDATED: March 13th, 2022

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Star Rating

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4.4

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107 Reviews

Review Breakdown

5 grade

53%

4 grade

38%

3 grade

6%

2 grade

3%

1 grade

0%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Molly Keogh Ogden, UT

The quality of the Brands found in Dillards are great. I have some clothing from them that were purchased over 10 years ago and still look great. Depending on the department sometimes the customer service is excellent sometimes a little lacking.

6 years ago

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Eddie Rios Ogden, UT

Dillards website is among the best. Great brands at low prices. I appreciate the latest popular items, very trendy and up to date styles. The website offers great experience through tons of photos to make choosing items online a breeze.

6 years ago

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Cassidy Gundersen Orem, UT

Dillards is probably one of my favorite places to shop. They have great quality clothes and if you shop sales and utilize your Dillard’s card, you can get amazing prices. They have lines and brands for every age range, style, and body type. They even have home items- which is a bonus.

8 years ago

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take7 Sandy, UT

Dillard's is a go to for prom dress shopping. A one stop shop for quality dresses and shoes for special occasions for me. I don't really go in there or the site for anything else because I can find it somewhere else closer to me. But I do like that I can count on finding something there when I do need it. It can be pricey but that's why I'm there for something specific.

6 years ago

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Elisabeth Kinghorn Bangkok, 10

I have always had great experiences shopping at Dillards. They’re always very clean and the staff is very helpful and friendly. If I’m looking for nicer, higher end clothes, I’m definitely going to Dillards.

5 years ago

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cb Thibodaux, LA

Their prices are a little much at times with not very sales but they have amazing quality and their clothes last. Website could be a little more organized but other than that they are pretty good! Shirts are always the most comfortable I own.

6 years ago

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Kaitlyn Rios Ogden, UT

Dillards online shopping is awesome as they have a multitude of brands, low prices, and trendy clothes to choose from. They also have excellent customer service if anything should need to be returned, making the online clothing experience a good one.

6 years ago Edited September 14, 2021

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Amy Boren American Fork, UT

I was looking for a dress for my sons wedding so I went on the website for Dillards and found a ton of dresses to choose from.It was so easy to find what I wanted. I bought 3 and when they came returned the ones that didn't work.

7 years ago

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kristin Gneiting Pleasant Grove, UT

I like the shopping at dillards.com for my clothes. If I spend over $50 I get free shipping to my local store. I like the quality of clothes found at Dillards and can trust the company 100%. I know my grand kids sizes and its so convenient for birthday shopping and Christmas. The Sale and Clearance tab online you can find amazing deals!

7 years ago

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Haley Baldwin

Dillard’s has a pretty good selection of clothing. The prices can definitely range from high to low, but overall everything is good quality. I usually can find what I’m looking for and if not, their staff is helpful in doing so.

7 years ago

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Reese Pleasant Grove, UT

I like to go into the Dillards normal stores, and I love their big and tall department. I also love a certain brand of pants that they have there and if it isn't available at the normal store, it is easy to order online and you can get the same price and also the sales price. They have good quality, large sized clothes that work for me.

7 years ago

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Jaelynn Florence Tallahassee, FL

Dillards is the best place to find everything from dresses to rain boots and they often have sales. The customer service is great and I enjoy shopping with Dillards.

5 years ago

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Allison Campbell Gulfport, MS

Dillard's is a really great clothing company especially if your trying to buy homecoming and prom clothes for your teens at low prices. They helped me get a dress and a full outfit for my son under 200 dollars.

6 years ago

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Aimee Long Beach, MS

Dillard’s is my go to store when it comes to homecoming/prom dresses. The quality is always amazing and they always carry beautiful dresses. The staff is always super helpful!

6 years ago

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Cooper Thompson Pleasant Grove, UT

super classy products that you know will be good quality. From clothing to household good Dillards is the place to shop! Both in store and online offer a huge selection of what you need for your wardrobe or household!

6 years ago

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Jaime American Fork, UT

We love Dillards... some of my husband's favorite button-down work shirts have come from Dillards. They have great quality and good customer service. They also have great sales!

7 years ago

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Chloe Adams Morgan, UT

Dillard’s is a great department store. Top of the line brands and skin care. Great return policy, great communication between client and staff, clean website,(could use more frequent updates.)

7 years ago

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Paige Baldwin Wellsville, UT

Dillard’s website is easy to navigate. They have a lot of product options, all of which are good quality. Their customer service has always been accommodating and helpful and I’ve never had a problem with them.

7 years ago

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Mary Hardy Charlotte, NC

I order almost frequently from Dillard and have never seemed to have any problems with my deliveries. Quality of clothes in an A+.

5 years ago

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Jadon Barre Dallas, TX

I can get all of my Ralph Lauren shirts and pants in a comfortable atmosphere. It’s a great selection of articles with good prices.

6 years ago

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Gabriela Cintron Tallahassee, FL

Dillards its a fancy old place for old people with fancy new things hidden. I get my dresses from here and I love their sparkles. Happy customer

6 years ago

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Janie Dennis Tallahassee, FL

I don't go to this store often at all because nothing stands out to me but I think it is inexpensive. Plenty of items to choose from.

6 years ago

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Mandi Smith American Fork, UT

Dillard's clothing is very good quality. There dresses selection is amazing, filled with beautiful and classy dresses that everyone will love.

6 years ago

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Allie Powell Long Beach, MS

I love buying clothes and dresses from here. It is always great to get homecoming and prom attire homecoming for a reasonable price!

6 years ago

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Randi Nelson Managua, MN

Dillard’s is the best company to shop at when you go as they are having sales. Their prices on shoes and women’s clothing during the sales is unbeatable.

6 years ago

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Aidan Keogh Ogden, UT

Dillards has a huge selection of clothing and styles. The quality of clothing purchased at Dillard is great. I have clothing purchased 10 years ago that still look great.

6 years ago

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Kathryn Robinson Riverton, UT

Dillards has just about everything you are looking for when it comes to clothing. They have some great sales and the products they carry are high quality.

6 years ago

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Juliann Mecham Managua, MN

I found my prom dress here and I LOVED IT!!!! It was at such a good price and I could dance well in the dress. I love other clothes at Dillards and I love it.

6 years ago

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Samie Cummings Ephraim, UT

I love Dillard’s my mom and I always go shopping there when we need a dress for a special occasion. There clothes are very cute, and very good quality.

7 years ago

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Nicole Mondares Long Beach, MS

I love shopping here. There are many selections for clothes. I mostly look for prom and hoco dresses

6 years ago

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Neringa

Customer service was very good, as well as given advice. In addition, the quality of products is also good.

7 years ago

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Julie Taylor Ogden, UT

Dillards has great quality clothing. Clothing that I still wear 10+ years old . They have great customer service also.

6 years ago

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David T Draper, UT

Dillards is a great experience. The website is simply laid out with muted colors and ease of finding the different categories.

6 years ago

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Rachel Ellsworth Gilbert, AZ

Dillards is my favorite place to buy shoes! They have the best quality for very reasonable prices. They also have great dresses and jewelry!

7 years ago

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Christina Kaysville, UT

Dillards is a fabulous place to shop clearance sales! The products and clothing are high quality. Customer service has always been helpful

7 years ago

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Emily Walker Provo, UT

Dillards has some very beautiful dresses and a large selection as well. It makes it easy when looking for nicer options.

7 years ago

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Sadie Scoville Pleasant Grove, UT

See my friends with Dillard's clothes on all the time. They say that they are great quality and I plan on buying some soon.

8 years ago

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Annie Chow Tallahassee, FL

I love their shoe and purse selections and variety. Designers they carry always amazes me

6 years ago

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Kaitlyn McBride Ogden, UT

Love this department store! I’m always able to find great deals on quality items!

6 years ago

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Nana Asiata Herriman, UT

They have great prices and the clothing is great quality. The dresses are so pretty and very cheap.

8 years ago

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Shauna Horne American Fork, UT

Dillards is one of my favorite places to shop. They have an amazing selection of women's clothes and shoes.

6 years ago

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Adria Riverton, UT

Love Dillard’s. Always go here for work clothes And my kids clothes. And shoes!!! Best selection of shoes!

6 years ago

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Jessica Eagle Mountain, UT

I like the selection Dillard’s offers. They always have a great selection of dresses for ever occasion.

6 years ago

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Taylee Warner South Jordan, UT

I love shopping here! I buy a lot of my shoes here. They have so many brands that are such high quality.

6 years ago

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Allie Powell Long Beach, MS

I always love finding my homecoming and prom dresses here. They always have the best and most reasonable prices.

6 years ago

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Asia Bui Gulfport, MS

I love getting my prom and homecoming dresses from here because they come at such affordable and nice prices!

6 years ago

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Tajanae Smith Kansas City, MO

Amazinnnnnngggg dresses and clothes when I need a specific style I know that Dillard’s got the juice.

6 years ago

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Jami Howell Farmington, UT

absolutely love the dresses they carry! so classy, professional and the fit is great! great quality and lots of options

7 years ago

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Mazi Marcel Womack Cedar City, UT

Always a good choice when you are trying to find a good dress. They are always in style and a good quality.

7 years ago

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Ben Crisp Temecula, CA

Dillard’s is a great department store. I always am satisfied with every purchase. I recommend it to everyone I know

7 years ago