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Old Navy

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Author: Kalicia Bateman

LAST UPDATED: January 25th, 2022

Old Navy opened its first store in 1994 in San Francisco, California. Since the beginning, Old Navy has been on a mission to make affordable, fun, and stylish clothing for the whole family. 

Today, shoppers can find unique styles and fashionable clothing at Old Navy's retail stores, located worldwide, or they can shop online at Old Navy's website.

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The Good

  • Clothing Selection
  • Affordable Clothing
  • Free Shipping on Certain Orders
  • Super Cash
  • Old Navy Credit Cards

Clothing Selection

Old Navy has clothing for all ages, but there is a fairly extensive selection for children, toddlers, and babies. 

If you're shopping online, you can quickly look for items by category. You can easily find T-shirts, dresses, rompers, jeans, leggings, skirts, sweaters, coats, and pajamas by merely clicking on the respective category. 

Old Navy also includes categories such as Activewear, Uniforms, Tween, Gender Neutral, Winter Fashion, and more.

Affordable Clothing

One of the best things about Old Navy is the prices. Old Navy is all about making clothing that is stylish but also affordable. 

It doesn't seem to matter the season; there is almost always a sale at Old Navy. The company is continuously switching up its sales and offering anywhere from 20 to 75 percent off. 

This means if you're looking for a new pair of jeans or leggings and they're currently not on sale, give it a few weeks. Even when things aren't on sale, the prices are incredibly reasonable. 

Free Shipping on Certain Orders

As shopping online becomes more and more popular, it's nice to see more companies offering free shipping. Old Navy offers free shipping on orders that are $50 or more. This option will take 5 to 7 business days to ship, but it's not a bad option if you can wait that long. If you want your package shipped sooner, the Standard Shipping (3 to 5 business days) is $7.

Expedited Shipping (2 to 3 business days) costs $17. And Priority Shipping (1 to 2 business days) is $22. 

Super Cash

If you're interested in saving some more money and shop at Old Navy frequently, you might want to consider signing up for the Super Cash program. 

The Super Cash program lets customers save even more for shopping, either in-store or online. Super Cash coupons can be earned and redeemed during specific Super Cash periods throughout the year. If you're wondering when those are, Old Navy promises to keep you updated. 

Old Navy Credit Cards

When you open an Old Navy credit card, you can enjoy 25 percent off your first purchase. After that, you will earn points whenever you purchase items at Old Navy, Gap, Banana Republic, Athleta, and Hill City. Every $1 you spend, you'll get 5 points and a $5 reward for every 500 points earned. The rewards can be redeemed at any Gap Inc. brand. 

When you apply for an Old Navy credit card, you're considered for both of Old Navy's card options: The Old Navy Card and the Old Navy Visa Card. 

Old Navy will first check to see if you qualify for the Visa Card. If you don't qualify, you're then considered for the Old Navy Card. 

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The Bad

  • Credit Card Limitations
  • High Interest Rates

Credit Card Limitations

Signing up for an Old Navy card is a good idea if you consistently find yourself purchasing Old Navy clothing. The reward program isn't anything to write home about, but if you shop there a lot, you can earn a decent amount of points (which can then be redeemed and save you some money). 

However, it is important to keep in mind that you can only use it at Old Navy and other stores owned by Gap Inc if you are approved for the Old Navy Card. 

The Old Navy Visa card can be used anywhere, but you have to qualify for that card. 

High Interest Rates

Like most retail credit cards, Old Navy's cards have a high-interest rate. At 25.99 percent, it could become a problem if you leave a balance on your card. 

If you want to avoid paying more in interest, be sure to pay off your balance in full every month.

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The Bottom Line

With over 1,000 stores located throughout the world, Old Navy is a retail juggernaut. The company is known for providing various clothing styles for every member of the family, all for an affordable price. There is plenty of clothing for adults, but there is a decent selection for younger children, toddlers, and babies. 

We appreciate Old Navy's dedication to making clothing affordable and offering sales throughout the year. If you are an avid Old Navy shopper, we suggest looking into one of the company's credit cards. They're a great way to save on your purchases and earn points. However, both cards have a fairly high-interest rate, so if you struggle to remember or can't make payments in full and on time, it probably is best to skip the card and just take advantage of all the sales, discounts, and low prices. 

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Star Rating

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4.1

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105 Reviews

Review Breakdown

5 grade

45%

4 grade

35%

3 grade

9%

2 grade

2%

1 grade

10%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Marissa Brubaker Bowling Green, OH

The customer service with the company is OUTSTANDING! I'm not one to write a review but I had to share my experience because they go above and beyond for their customers and that's the kind of company that I want to take my money! I ordered some clothes from them and for whatever reason it was delayed almost a month and didn't ship to my house. Although I was disappointed I had to wait longer than anticipated, I had multiple phone calls with them and they were extremely generous and understanding. They apologized, offered multiple discounts and credit backs and their customer service people were extremely kind and patient. I specifically come to Old Navy for their active wear line and I absolutely love it. Granite, their leggings specifically aren't "out of this world" in terms of material but they get the job done, they are soft, they actually stay up when you are working out, and they are comfortable. Not to mention the tall, regular, and petite size options. Although I had to wait almost a month for my items to get here (which never happens) it was worth it and I will be a returning customer!

8 years ago

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stevey shumway Lehi, UT

Old Navy is a great store. The clothing for children there is so cute and of great quality. Would recommend to anyone looking for a great bargain. Their customer service is okay, nothing special. A lot of the time there is a huge line to check out.

6 years ago

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Melissa Bennett Lambson

I just recently ordered clothes for my children at Oldnavy.com. The website was easy to navigate and I got a great deal! I received all of the clothes today and the kids were thrilled. Old Navy is a staple for clothing at our house!

7 years ago

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Christy Suguturaga Orem, UT

Old Navy has the best sale prices and the cutest little kids clothes. I wish I could fit into some of them! My daughters love to match and especially love their spring summer collections. Cutest clothes and dresses and sandals!

7 years ago

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Amber Saratoga Springs, UT

Great in style clothing for those on a budget. I love the clothing selection for the kids, and men. However I don't think that is great choice for Women's clothing. It's not high quality and the clothing for women doesn't look good after a few washes. Also, they need to start making more/ better cuts for women's jeans. Not the best selection.

8 years ago

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Pekeiydra Williams Tallahassee, FL

Old navy is very affordable and family friendly. I literally can pick up my family of 5 entire holiday outfit out of here. The quality of their clothes are good and the prices are GREAT!

6 years ago

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Myken Salt Lake City, UT

I LOVE Old Navy's Children's clothes. The selection, quality and value is unbeatable. They have a great warranty policy on kids jeans which makes me comfortable buying them and I'm always able to find a great deal.

6 years ago

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Eddie Rios Ogden, UT

Great value and great quality is exactly what Old Navy is. They provide excellent customer service and their stores are always hip and trendy. Thank you for making shopping fun!

6 years ago

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Cara McAffee Cedar City, UT

Great deals all the time. The indoor sale is always poppin and I’m able to get everything I need and more. The quality of the clothes is awesome and looks so cute and hipster on. I personally think old navy is underrated

6 years ago

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Thomas Hullinger Pleasant Grove, UT

Old Navy has great prices and a great selection. They are always busy, and I know why, because everyone is looking for a good deal on clothes and this is the place to find it.

8 years ago

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Chris Alonzo Gilbert, AZ

Old Navy is definitely a family affordable store. I love it! There is always great deals on very stylish clothes. I love taking my kids to Old Navy for school clothes and I’m able to get me some new outfits too.

8 years ago

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Tera Layton, UT

I really enjoy Old Navy. They have a great selection of jeans, best shirts, flip flops. They have a great selection of kids clothes which is nice for nieces and nephews. The prices are absolutely phenomenal so I could afford to go in there and buy quite a few things. The staff was very helpful as well.

8 years ago

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Anne Marie Milne Layton, UT

I used to buy a lot of my kids clothing at Old Navy. They have wonderful prices and they have such kind employees. It makes the shopping experience good every time. I'm so disappointed the one by my house went out of business but I would go to another city to shop there.

8 years ago

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Randal hyde Springfield, MO

I love buying kids clothing online at Old Navy. They have a great selection and their prices are great. They usually have a sale going on that you can take advantage of.

7 years ago

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Avery Fowler Pleasant Grove, UT

I LOVE Old Navy! They have clothes that fit every person in the family and are appropriate for every child! Their clothes and always up to date and never run out of style. I would highly recommend Old Navy:)

8 years ago

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L. Fowler Pleasant Grove, UT

We purchase a lot of clothes from Old Navy. They have really great sales and that is usually when I buy clothing for my children. I find that they are help and the store is always well kept and clean.

8 years ago

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Landon Robison Layton, UT

Old Navy is inexpensive and always has great deals. I would definitely recommend anyone to try them out if they haven't yet. They have quality clothes for all different ages for good prices.

8 years ago

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Sicely Lyn Russell Show Low, AZ

When I was a kid I usually wore flannels and dresses from there and they're super cute! I also got some of my childhood Swimsuits from there :)

5 years ago

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Shante Reeder Draper, UT

Old Navy has really stepped up their game! Really cute and stylish clothes for everyone! They have amazing sales as well!

6 years ago

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Natalia Correa MDTribe Tallahassee, FL

I love buying children's clothes here. They are great for gifts, high quality with a low price. I always have a good experience shopping at Old Navy.

6 years ago

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Lethia Johnson Tallahassee, FL

So, I was able to buy my nephew the CUTEST dinosaur pj's for Christmas here! They fit just right, and was the perfect price as well!

6 years ago

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Nichole Hiatt Eagle Mountain, UT

I love shopping for my kids uniforms online at Old Navy. Their website is really easy to navigate and their clothes are usually pretty good quality.

6 years ago

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Allison Campbell Jackson, MS

Pricing is great for children clothes and the quality is good. They have the latest styles in stock all the time plus old favorites.

6 years ago

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Deanna Fredericksburg, VA

There is a girl named Reyna in the Fredericksburg VA location, she is amazing!!! So helpful always and such a hard worker!!!!

7 years ago

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Avery Fowler Pleasant Grove, UT

I love old navy! They are always so friendly and happy towards there customers! They always have the latest fashion and such good quality clothes!

8 years ago

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Samantha Millville, UT

Old Navy is my favorite place to buy kids clothes!! Quality clothes for a decent price. It is a one stop shop kinda place!

8 years ago

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Jeff Martin Layton, UT

I remember my wife and I bought a lot of our kids clothes from Old Navy. They were one of the few places with decent prices that we could afford. Nice clothing

8 years ago

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Wendy Park City, UT

Old Navy is a great place to find the latest styles at an affordable price. Something for the whole family!

5 years ago

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Hallieford Arlington, TX

Old navy for the win! I was able to get coordinating outfits for 6 family members for yearly pictures all in one store!

6 years ago

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Nicole Sohm Herriman, UT

Love Old Navy! I buy most of my children's clothes here and have always been super happy with their clothes.

6 years ago

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Matthew Hall Jackson, MS

Old Navy is wonderful, I've worn a few pairs of Old Navy brand jeans for years. They still fit, and haven't worn a bit!

6 years ago

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Bella Houtz South Jordan, UT

Old navy is great for all ages. We love what old navy has to offer. Old navy has great customer service and are always welcoming.

8 years ago

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yaneisy padrino Tallahassee, FL

Old navy is great, they have a lot of good sales and clothes for the whole family.

6 years ago

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Alana S Orlando, FL

Great clothes at a great price, like the styles and fit of all the jeans, everything

6 years ago

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Nora Holland Mount Olive, MS

I love shopping at Old Navy. They have the best prices and cutest outfits. My sister loves it too

6 years ago

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Tori smith Mesa, AZ

Old navy has such a good kids section because they usually sell matching outfits for adults

6 years ago

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Collin bowman Madison, MS

There clothing feels really good and it's light which makes it good for outdoors

6 years ago

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Bella Houtz South Jordan, UT

Old Navy has a great selection of accessories and clothing that is comfortable. We love what Old Navy has to offer.

8 years ago

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Ashley Pleasant Grove, UT

My number one favorite go to spot for children’s clothing if you want to find a good deal and not pay a lot of money.

8 years ago

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Brette Draper, UT

I love old navy, I can always find cute things for such a good price! I am never disappointed with their selection.

8 years ago

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Jacob Sandy, UT

Love the clothing and the employees are very friendly. It’s a family feel and you feel comfortable

8 years ago

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Sadie Scoville Pleasant Grove, UT

I LOVE OLD NAVY!! I love that everything that I buy there is so cute and a great price.

8 years ago Edited September 14, 2021

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Erin Rhoton Veguita, NM

I love buying baby clothes at Old Navy. They are always really cute and high-quality!

8 years ago

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Brooke Hester Gilbert, AZ

They have cheap good quality clothes. Easy to find and service is great!

8 years ago

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H Moore Lehi, UT

Old Navy is a great store for buying basics for your whole family.

8 years ago

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Abby Rees Provo, UT

Really easy to return or exchange clothes if needed. Good customer service.

8 years ago

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Michael Ogden, UT

Pretty good clothes for the price. My wife loves it

8 years ago