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4.8

Overall Score

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Sophie Rockaway, NJ

Excellent company. No monthly charge. Only renew at a low cost minutes, data and texts

7 years ago

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Amanda Fort Wayne, IN

Beware of changing from an iPhone to an Android phone. No one that has an iPhone will be able to text you! It's been an awful experience! If you try to return your phone you have to pay to ship it back.

7 years ago

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Dorothy Axtell

Reliability-thats all you get. Dont push it. You should be thankful you got that.

8 years ago

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Lindsey American Fork, UT

TracFone is a good starter service for children or teenagers that aren't ready for full-service smartphones.

8 years ago

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MNO O Lawrenceville, GA

I used the tracfone mobile phone and the tracfone home phone. Both worked really well as far as voice but the internet is super slow on the mobile.

5 years ago Edited October 20, 2021

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Rustys777 Morganton, NC

I always have great service and their plans are really fair. I've used them for a few years now without any interest

5 years ago

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Sarah Rosencrans Portland, OR

TracFone because I love having the option if I break my phone it's so easy to just walk into the Walmart get a new one

5 years ago

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Tammy B. Sellersburg, IN

When there's a problem it takes 45 minutes on the phone with customer service to resolve. The website is slow when checking out. 3GB of data for $30 is high.

5 years ago

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Holly Neff Moorefield, WV

Customer service is reliable and easy to work with. Only problem is where I live the coverage is spotty. Otherwise great company.

5 years ago

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Carol Seattle, WA

Phone service is always reliable where ever we go. Have had it for years. Will continue to use TracFone

5 years ago

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joe iovino Brooksville, FL

OVERALL GOOD COMPANY HARD TO GET AMERICAN CUSTOMER SERVICE.ALOT OF TIMES HOLD TIME TO LONG AND WIND WITH FOREIGN SPEAKING REPS NOT GOOD

5 years ago

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Gina Marie Commack, NY

I only use this TracFone for two months while my phone was stolen… Throughout that two months it was terrible the service was awful and they kept charging me reoccurring fees for no reason so essentially I Peed nothing in the end however I would have rather paid for a service that worked than a free service that didn’t

5 years ago

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Gary Ciminero Warwick, RI

Inexpensive fees and reliable service for my Iphone. Have been using service for many years and am thoroughly satisfied.

5 years ago

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Phoenicia Cloud Rosamond, CA

This is a great phone to have in a pinch. The phone that I had was not the best quality but in all fairness, it was quite inexpensive as well.

5 years ago

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cher612 Buffalo, NY

Tracfone has the best customer service of all the wireless carriers. Has helped me through a lot and I would highly recommend it to all consumers.

5 years ago

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Charlene Devine Englewood, FL

I had TracFone from many years. It is a good phone company for a child to have to keep track of there calls.

6 years ago

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Hunter Brister Norcross, GA

TracFones are cheap and reliable phones for people on a tight budget. I can personally say that the phones work very well.

6 years ago

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David T Draper, UT

I tried one of the prepaid phone plans, but if you talk on the phone at all, you use up the minutes so quickly and it makes more sense to just get unlimited so you don't have to worry about it.

6 years ago

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Dayjah Fort Lauderdale, FL

Does exactly what it is suppose to do. Makes calls and everything. Th signal quality is good as well.

6 years ago

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Claudina Moreau Fort Lauderdale, FL

When we used tracfone, we never had no issues and they were always steady phones that did what needed to be done.

6 years ago

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Paige Baldwin Wellsville, UT

The first phone I ever had was through TracFone and I hated it. I was very limited to what I could do with it. The service was not great and the phone was not good quality.

7 years ago

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Micah Bradshaw Salem, UT

Great for a starter phone. Used TracFone for my teenager for a while. Serve was fine and the plans seemed to work for our needs at the time.

7 years ago

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HLG American Fork, UT

Decent option for a temporary phone. Have used them for several years with an old dumb phone. I would give them 5 stars if you bought minutes instead of time.

7 years ago

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Abbey Gilbert, AZ

TracFone works fine. It is very basic and simple, the phone is hard to hear from, but have had a good experience with their service. Like that it is cheap!!

7 years ago

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Josiah Macdonald Pleasant Grove, UT

I used tracfones for a good two years and they didn't have the greatest phones but it was a lot cheaper for me to stay on top of my phone minutes.

7 years ago

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Sunny

Reliable service, cost effective, have used Tracfone for 20 years with very few issues.

6 years ago

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Richard Wilson McMechen, WV

Great customer service. Easy to check data and phone balanced.

6 years ago

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Peggy M Hiawassee, GA

I pay $20.00 every 3 months..always have service and I live rural Georgia

7 years ago

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Linda Lloyd Erie, PA

Fine- everything is going well and Tracphone is a value for the Tech challenged.

7 years ago

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Arlene Crosson

Price is just right, customer service is excellent and no monthly bills.

7 years ago

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Susan Bradley Edgartown, MA

I have had Tracfone for over 5 years and never a problem. Also great value.

7 years ago

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Allen D Benge Coolidge, AZ

TracFone has worked when the big companies don't, and they cost less.

8 years ago

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Abby

always have a signal, I pay as I go, so I don't have to have a costly contract.

8 years ago

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Florida Surfer Ormond Beach, FL

good value, reliable cell service. No frills but the price reflects this and it’s worth it !

5 years ago

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Billye Newcomb Galveston, TX

Was okay but inconvenient having to get cards to pay. Would not use it again. It is okay for someone with bad or no credit.

5 years ago

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Dan S Dallas, PA

Great deal. Best value for the money. Great coverage. I get better coverage then I had with Verizon

5 years ago

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clare wengert Saint Joseph, MN

I like that you pay as you go and don;t have to sign anything. We've had it for at least 10 years.

6 years ago

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Richard Baker Las Cruces, NM

long time customer best service for the money. strongly recommend. all is well in our home

6 years ago

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Adam Jensen Moreno Valley, CA

Not the greatest customer service. Somewhat difficult to change phones and it seemed like there was always an issue with my account.

6 years ago

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Sandra Douglas Evanston, WY

Love the easiness of purchasing minutes. Great phone for my mom while in the nursing home.

6 years ago

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SkylarPickens Houston, TX

A great first phone and service for my child! Helps make sure that she can contact me at anytime!

6 years ago

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skylar ladner Houston, TX

i used this service for 5 years and the only thing i didn’t like about it was the fact that every month i had to make a call to pay for my service.

6 years ago

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Anita Long Beach, MS

I used this service when I was between cell phone companies. It's actually a great way to keep an emergency phone.

6 years ago

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Nicholas Lake Villa, IL

Great phone for the value. Reliable service and good customer service. Highly recommended for a starter phone.

7 years ago

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Teresa LeBaron Lake Villa, IL

Good started phone for tweens or someone who doesn’t need all the bells & whistles. Never had a problem.

7 years ago

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M eames Kaysville, UT

Very easy to buy and set up. I was happy the price was very inexpensive. Getting a card with minutes was easy.

7 years ago

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Evelyn Muegge Norfolk, NE

inexpensive and reliable and available all over

6 years ago

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Leonard Elbon Magnolia, TX

Great company, great concept- buy what you use

6 years ago

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Azrienne Tallahassee, FL

extremely reliable company and my calls never drop!

6 years ago

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Alice Dominick McComb, MS

No contRact , minutes not used carry over

6 years ago