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4.1

Overall Score

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Norma Waco, TX

very good if we have a problem we just go in and they help us no questions

7 years ago

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mlgrimes

I love them! Doing everything online saved me hunreds of dollars

8 years ago

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Ramon lara Escondido, CA

My experience with cricket is good. Their customer service is excellent.

8 years ago

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Richie rasmussen Jefferson, SD

The best there is. Nobody in our area can beat the price, reliability, service!

8 years ago

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Nana Asiata Herriman, UT

cricket is a affordable phone service. Cricket has good service and great cell phones.

8 years ago

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Juan Martinez McAllen, TX

I never have dropped calls and it's not expensive and no contract

8 years ago

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Krista Griffith Tulsa, OK

Good pricing on the multi lines. Good pricing on new phones. Could use a little better coverage in rural areas.

4 years ago

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melissa Grice Clanton, AL

love cricket !!! great coverage reasonable priced great employees that want to help you

5 years ago

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Gyla Bushong Cornelius, OR

Johan at the Hillsboro store was wonderful when I left my phone service was working.

5 years ago

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Pazzo Miami Plant City, FL

I had Cricket a few years ago. The signal was really bad. Very good price but you get what you pay for. I guess if one day I’m in need this would be an alternative.

5 years ago

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Jeff Hogans Seattle, WA

service is cheap, but you pay later when you find out you are out of service and support is taking hours to answer the phone

5 years ago

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Lizeth Iniguez Calexico, CA

Very reliable telephone service. At a good price too. Very reliable phone connection

5 years ago

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chad c Boise, ID

the ppl where nice and the coverage was good but now in my area it has went poor and they show no sign of fixing it at this time

5 years ago

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Joanne_motherofanangel Shelby, NC

From customer service to where my phone picks up. I rate it 10 stars! Great cell phone service too

5 years ago

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Missy Truth Ankeny, IA

This is hands down the most worthless service out there. Has very poor coverage. And you will miss texts and calls and have no notifications of them making people mad at you, and you oblivious.

5 years ago

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Robert Pond ,

Their coverage and rates are both affordable and extensive. I'm happy I switched to this more economical carrier.

5 years ago

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Queendom Ally Miami, FL

Cricket has really good customer service and their associates are very knowledgeable they can do better with service quality

5 years ago

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Trisha Smith Tulsa, OK

I love that its reasonable price. You get your money worth theres no hidden fees either

5 years ago

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Linda Frashure Chatsworth, CA

I like the price! No extra taxes and fees. There is a convenient location in our area.

6 years ago

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CAHomeOwner Clovis, CA

This was the most cost friendly cell phone I ever had. But the signal was not great when I traveled. Had to upgrade to a bigger carrier.

6 years ago

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Diane Solomon Sweetwater, TN

Very satisfied with Cricket's service. Love the fact that a hot spot is included.

6 years ago

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Luther Tilghman Panama City, FL

Company is okay as far as internet data it's a little slow even for the unlimited high-speed customer service is not good

6 years ago

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Teresa LeBaron Lake Villa, IL

Good value. Never had a problem when using this carrier. Great for tweens to get started with a cell phone.

7 years ago

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Melissa Carreno Mesa, AZ

Cricket is good for people on a low budget that are looking for good service on the border. Works in Mexico and in the United States.

7 years ago

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Eric San Diego, CA

I used Cricket for a bit and was less than impressed. In my opinion there are alternatives with better service for around the same price.

7 years ago

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Landon Robison Layton, UT

Had Cricket for a brief amount of time and did not like it. Cheap prices but you get what you pay for. Their phones are awful quality and they have bad service.

8 years ago

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John Alfano Punta Gorda, FL

Olga was great patient and good selling skills

4 years ago

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Jean Kutzer Castroville, TX

I bought a samsung galaxy one note 10+ from at&t but cricket which is owned by them wont allow wifi calling since I did not buy it from them.

4 years ago

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Phillip Burris

Charge to much for cut rate service with zero customer service when needed not when they want to decide to work for their customers!

4 years ago

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Diane Erwin The Bronx, NY

Just switched to cricket after being approved by EBB. Have verification of approval. Cricket customer service not able to set up EBB!!!!!!!!!!!!!!!

5 years ago

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Warren Record Gulfport, MS

Great price great service never had a single problem

6 years ago

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Janet

can count on bill being the same all the time

6 years ago

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Bret Norton

Service has been really good. Customer service has been great as well.

6 years ago

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Janine Bartelmie Palmdale, CA

trustworthy, quality products, great rate

6 years ago

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Tracy from St Louis MO

Cricket has great coverage, and low prices

6 years ago

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Troy F Amarillo, TX

Great price, great service. No complaints

6 years ago

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SamG Canton, OH

Phone service quality is good. Price is great. Customer service is helpful.

6 years ago

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puddintame

it works, its reasonable . . .customer support is good. Store . . .not so good

6 years ago

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Shibli

service excellent and price is unmatched.

7 years ago

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Sandy Lindquist Boise, ID

Straighforward, fast, good selection of phones, low rates

7 years ago

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Joby Wild Rose, WI

Like the price , customer service, choice phones.

7 years ago

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Herbert

cost of service is only $35.00 per month

7 years ago

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Marjorie

Prices are the best! However service not so much my phone doesn't work anywhere at my job

7 years ago

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Dortha Loeffelholz

price the family plan is amazingly affortable

7 years ago

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Stephen Vineland, NJ

They are a ripoff. Garbage customer service and awful phones. Service is not good. Tons of dropped calls and dead data spots.

7 years ago

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Ana Cristina Gonzalez

Simple and customer centric, quick response, affordable

8 years ago

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Bob Calvert Colorado Springs, CO

Service is great. Customer support is great. Price is great

8 years ago

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David IIsrael Hale, MO

Low price with better service than other local options.

8 years ago

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Stuart Harnden Wylie, TX

They are the most reasonable, price wise

8 years ago

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Lenora Jones

Just because they are friendly, polite and helpful. Always willing to help.

8 years ago