Name: Total Auto Protect
Rating: 4.7

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Jacob E langford Crane, MO

Horrible customer service denied our claim based on a prior issue that was resolved and had completely nothing to do with out problem now I called this company everyday for two weeks never got a call back and everytime I talked to them they tell me a different reason for denying the claim

7 years ago

Reply from Total Auto Protect

Jacob, We take these matters very seriously. Unfortunately, we have no record or recollection of any customer experience fitting this account, nor can we verify anything about your identity from your name in our records. If you were a client of ours, we would like to investigate this issue further, please contact us at 1844-438-1444 so that we can resolve this issue immediately.

Management.

Oct. 18th, 2019

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maris Palm Bay, FL

I had a great experience. The service was very great. Everything was fast and the guys had great customer service.

7 years ago

Reply from Total Auto Protect

Thank you. Because we value our customers, we strive to provide the excellent service you deserve. We appreciate your feedback.

Jun. 26th, 2019

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Eli S New York, NY

Very helpful. Made it very easy for me was not pushy like all the rest. I love doing business with them.

7 years ago

Reply from Total Auto Protect

Thank you, Eli We appreciate your business and look forward to assisting you in the future if any issues arise!

Jun. 19th, 2019

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David Conklin Riverside, CA

Quick, easy and precise. A better packaged offered than the OEM dealership could do.

4 years ago

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Ajay Bisht Livermore, CA

Zach explained the plan well and did his best to give discount on top of the offer.

4 years ago

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mike bonin Lindale, TX

John was very knowledgeable and assisted me in selecting the warranty that best met our needs.

4 years ago

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Arun Goel Fremont, CA

No pressure sales pleasant to talk to. Offers good coverage with the total premier plan

5 years ago

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cjt579 West Springfield, MA

Matthew was quite helpful and willing to go the extra mile to try to get me the best deal

5 years ago

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Dennis Leroy Rang Melbourne, FL

Best value on market today...Great information from Jason...Thanks for the all the information...Mr Rang

5 years ago

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Vida Capitol Heights, MD

The sales representative, Matthew, was fantastic. He really looked out for me.

5 years ago

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Gloria Senior ,

Jason your Rep. was Amazing! He helped me decide to take the offer for Auto Protect.

5 years ago

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mstkaren Milpitas, CA

It was great and easy talking to jason! great pleasure dealing with him. Will recommend for anyone!

6 years ago

Reply from Total Auto Protect

We appreciate your kind words. Thank you!

Jul. 30th, 2020

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Nathan Brown Chardon, OH

Great experience love total auto they were able to save me a good amount and no deductible!

7 years ago

Reply from Total Auto Protect

Thank you for providing your feedback and kind words. Your satisfaction is our number one priority

Aug. 2nd, 2019

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Jaxon Bowie, MD

The service was excellent I receive an instant quote and my repairs was done in no time at bargain price

7 years ago

Reply from Total Auto Protect

We are always here to help. Thank you Jaxon!

Jun. 26th, 2019

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Jovhany Brooklyn, NY

Provided promos to help make the warranty more affordable. All in a hassle free experience.

7 years ago

Reply from Total Auto Protect

Thank you for your feedback Jovhany!

Jun. 26th, 2019

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Rajesh S Prospect, KY

Very helpful . Made it very easy was not pushy like all the rest . I love doing business with them.

7 years ago

Reply from Total Auto Protect

Thank you Rajesh. It was a pleasure working with you!

Jun. 17th, 2019

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Rosa johnson Rancho Cordova, CA

Jacob was fantastic! He was very helpful, knowledgeable, and professional.

4 years ago

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Buzz Johnson Canton, GA

Ryan was very helpful and expanded the different programs available.

5 years ago

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alex Scottsdale, AZ

I found agent Zack extremely personable and purchased the warranty accordingly

5 years ago

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Courtney Anderson-Down San Ramon, CA

Jason W. was the agent we worked with and he did a great job

5 years ago

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Nept Verona, PA

The company is a scam. The money is being disputed. Better Business B complaints that are not being responded to and rectified. I will not give them my business.

5 years ago

Reply from Total Auto Protect

Nept, We take these matters very seriously. Unfortunately, we have no record or recollection of any customer experience fitting this account, nor can we verify anything about your identity from your name in our records. If you were a client of ours, we would like to investigate this issue further, please contact us at 1844-438-1444 so that we can resolve this issue immediately. Management.

May. 3rd, 2021

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Jeanette Geitz Pioneer, CA

I'm very satified with the input my agent gave me on my car needs.

5 years ago

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Walter Roberts Atlanta, GA

It was great! Fast, simple, and also received an excellent discount.

5 years ago

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Jason Bentley Tarzana, CA

He was straight forward and to the point. Appreciate the honesty

5 years ago

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rickey griffey Largo, FL

it was a good price i think and Ryen was real nice and polite thanks

5 years ago

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Cjg Houston, TX

Outstanding customer service , I was totally impressed the professionalism.

6 years ago

Reply from Total Auto Protect

Thanks for your kind words. We appreciate your business!

Sep. 17th, 2020

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Shula Los Angeles, CA

6 years ago

Reply from Total Auto Protect

Thank you for providing your feedback. Your satisfaction is our number one priority.

Jul. 30th, 2020

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John Brooklyn, NY

Great place! Great customer service. Thank you Brian for all your help

7 years ago

Reply from Total Auto Protect

Thank you. We appreciate your feedback.

Jun. 26th, 2019

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Marc H Brooklyn, NY

Excellent service was a pleasure to work with Ryan from A-Z. Ryan is the best!!

7 years ago

Reply from Total Auto Protect

Thank you Marc. Welcome to Total Auto-Protect!

Jun. 17th, 2019

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Kent Tran

Our salesperson was great. Very knowledgeable and was patient during the buying process

4 years ago

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Verified Customer

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Johnny Chapman Herndon, VA

I have not received any information about the coverage.

5 years ago

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Alicia Jones Hobart, IN

Sign up process was fast. Love the coverage.

4 years ago

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Ted William Brooks Owings Mills, MD

Sales person was pleasant and informative

5 years ago

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Rodney Whitehead Seattle, WA

Nice experience, got straight to the point!

5 years ago

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JB Braun Newport, NH

My first experience and it looks to be very professional.

5 years ago

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Dianne Trapp Escondido, CA

Easy and fast Salesman was informed and nice.

5 years ago

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Jack Broome ,

Easy contract to understand. Very helpful staff.

5 years ago

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Zach D Albuquerque, NM

Easy to sign up, good prices, coverage is good.

5 years ago

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Ravel Jefferson City, MO

Was very helpful and informative answered all my questions

5 years ago

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Michele Burda Boca Raton, FL

Very professional, knowledgeable & thorough.

5 years ago

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Chris Meisner Las Vegas, NV

They gave me the most competitive quote!

5 years ago

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Les Guinn Douglasville, GA

The price is a great value. I would recommend this product.

6 years ago

Reply from Total Auto Protect

Thank you Les, we appreciate your feedback.

Jul. 30th, 2020

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A Abner Askar Arlington, TX

My problem was resolved, Thank you to Mathew one of the manager at Total Auto Protect.

6 years ago Edited September 14, 2021

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Avi Rego Park, NY

These guys are great at what they do!

7 years ago

Reply from Total Auto Protect

Total Auto-Protect appreciates your feedback!

Jun. 17th, 2019