Endurance
4.0
6.6
Overall Score
Author: Kaitlyn Short
Founded in 2006, Endurance is a car warranty provider that offers a variety of options for consumers seeking vehicle protection plans. The company offers extended warranty protection for new cars and used vehicles under 10 years old with less than 150,000 odometer miles. Vehicles with high mileage are not eligible for Endurance protection plans. Although, Endurance may give some exceptions to those rules depending on the factors of the specific situation. Whether you have a new or pre-owned car, Endurance has a protection plan to suit a customer's warranty needs.
Customer Review: JP from Oregon
"This company has been fantastic..this is a real review, I have had endurance for over two years now and even my Merc dealer says they are great to work with. They do have the best prices and coverage I have come across and they honor their contracts. I have no doubt in my mind all my continuing extended service contracts will be with Endurance. And for those questioning, they have paid more than I did for the coverage...this tells me they are a great company because they take care of their clients...choose wisely."
View Endurance Warranty Reviews
As part of its coverage, Endurance also offers 24-hour roadside assistance. Upon signing up for car warranty coverage, Endurance offers a free 30-day or 1,000-mile money back guarantee. Potential clients can choose a protection plan from four coverage plans. This makes it possible to find an affordable plan that offers good coverage and value.
The Good
- Warranty Plans and Coverage
- Warranty Cost
- Other Features
- Insured Plans
- Member of the Vehicle Protection Agency
Warranty Plans and Coverage
Endurance offers four different vehicle protection coverage options:
- Select Premiere —Select Premiere is for higher mileage vehicles. The components of the car that the select premiere plan provides coverage for are; air conditioning, cooling system, drive axle, electrical components, engine, fuel, transfer case, transmission, and turbo/supercharger.
- Secure — Secure plan is Endurance's most affordable plan. The components of the car that the secure plan provides coverage for are; drive axle, engine, transfer case, transmission, and turbo/supercharger.
- Superior — The Superior plan offers the highest level of stated component coverage available. The sections of the car that the superior plan provides coverage for are; air conditioning, brakes, cooling system, drive axle, electrical components, engine, suspension, fuel, gaskets, steering, transfer case, transmission, and turbo/supercharge.
- Supreme — The Supreme plan is very similar to the factory warranty that a new car comes with and will provide maximum protection for all of your vehicle's parts. The components of the car that this plan provides coverage for are; air conditioning, brakes, cooling system, drive axle, electrical components, engine, suspension, fuel, gaskets, steering, transfer case, transmission, and turbo/supercharger.
Each of these types of plans include certain exclusions so it is important to view an Endurance auto protection contract to better understand the terms of this auto warranty coverage and get the specific rate for each coverage option.
Endurance's warranty services and auto warranty options allow car owners to find a service contract that best meets their needs and covers major auto repairs.
Warranty Cost
The monthly premium of a car warranty is determined by the age, mileage, and use of the vehicle. Because of the wide variety of different plans at Endurace, there is a wide range of options for almost every budget. The average cost of an Endurance car warranty is typically $350–$700 per year. However, the cost varies depending on the extended coverage desired and the condition of the car. For more detailed information about what auto warranty costs and monthly payments would be for your car, contact Endurance directly.
Other Features
Each of Endurance's four extended car warranty plans also offer additional car assistance:
- 24/7 roadside assistance
- Towing to the nearest authorized facility (within 25 miles)
- Lockout assistance
- Battery start service
- Emergency fuel delivery (owner must pay for the cost of the fuel)
- Flat tire changes (with owner's own spare tire)
- Car rental reimbursement
- Trip interruption aid
During any 72-hour period, owners are entitled to one roadside assistance service covered under the policy.
Rental car reimbursement applies during the time that a vehicle is in the repair shop for repairs covered by an Endurance service plan. These rental car benefits are limited to a maximum of $30 per day for five days per occurrence. Assistance with rental car costs is a great-added feature to Endurance's vehicle service contracts.
Clients can receive trip interruption aid when a covered part or system causes a vehicle breakdown while the vehicle is more than 100 miles from home. With this assistance owners can be reimbursed up to $450 for costs incurred while the vehicle was not drivable and in the repair facility. Owners can receive a maximum of $150 per day for three days to offset costs incurred during a covered breakdown. Knowing that this is an added feature offers peace of mind.
Each additional service and feature shows Endurance's commitment to providing great value to its customers and increasing clients' peace of mind and to maintain customer satisfaction.
Insured Plans
Member of the Vehicle Protection Agency
The Vehicle Protection Agency us a non-profit trade association that protects firms in the automotive service contract industry. They educate consumers on their rights, protect consumers, and make sure that the company is up-to-code and using the best business practices. This is an important resource for consumers so they can receive important information and voice their concerns. Endurance is not only a member of the Vehicle Protection Agency, but is a gold member which the company has earned over years of serving its customers honestly and in the best way possible. Not every car warranty company is a member of the Vehicle Protection Agency and even fewer are gold members.
The Bad
- No Corrosion Coverage
No Corrosion Coverage
Unfortunately, Endurance does not provide warranty coverage or protection from corrosion or rust to its customers. However, this is a fairly standard practice among extended warranty providers. Most do not cover the repair costs damage caused by normal wear and tear or damage resulting from failure to properly service and maintain the care for your vehicle.
Car owners should keep their cars well-maintained and make sure it receives service regularly to ensure that they do not void their warranty.
The Bottom Line
Car repairs can be quite expensive, so an extended warranty offers protection against these repairs. Endurance is a trusted provider among extended warranty companies. Its extended coverage plans are all insured, so clients can be confident that claims for expensive vehicle repairs will be met and the performance of their car will be maintained.
Endurance offers four different insured warranty plans for potential clients to choose from, which makes it easy for clients to find the extended car coverage they need at the ideal rate.
Endurance publishes sample service contracts online. Customers can read a sample warranty contract to get a better sense of the types of extended warranty coverage offered, the deductible amounts, and the terms and conditions. All Endurance car warranty plans include 24/7 roadside assistance, rental car benefits, and other helpful features.
The transparency and benefits that comes with an Endurance extended warranty show the company's commitment to good client care. They also make Endurance competitive with other car warranty companies.
Buying an extended warranty can provide peace of mind for a client, and there are many warranty companies to choose from. For those looking for a coverage plan for major repairs because the manufacturer's warranty expired or because they want to protect a recently-acquired used vehicle with similar coverage, Endurance vehicle protection plans offer great coverage and benefits.
Read verified reviews from Endurance customers to help you decide if Endurance is right for you.
Call our recommended rep over at Endurance below.
1-(855) 764-2873Verified Customer
Review Source
Thomas Bacon
6 years ago
Verified Customer
Review Source
Howard Shannon Chicago, IL
6 years ago
Reply from Endurance
We do apologize for you not receiving the best experience with our company.
I want to thank you in advance for addressing your concern with us. We would like to have a conversation with you. Please call in at 833-760-0386 or email us at custserv@endurancedirect.com so we can set up a time to talk to you. We are having a difficult time locating your file.
We want to be able to see how we can make your experience with us a better one.
Thank You,
Customer Experience Department
Jul. 1st, 2020
Verified Customer
Review Source
M.C. Griffin
6 years ago Edited September 14, 2021
Reply from Endurance
We are unable to locate you in the system without further identifying information. We would urge you to please reach out to us so we can try to address your concerns and provide further assistance.
Please call in at 833-760-0386 or email us at custserv@endurancedirect.com
We want to be able to see how we can make your experience with us a better one.
Thank You,
Customer Experience Department
Sep. 24th, 2020
Verified Customer
Review Source
Stephen Centore Sr Franklin Square, NY
6 years ago
Reply from Endurance
Sep. 3rd, 2020
Verified Customer
Review Source
Llewellyn Scott Houston, TX
6 years ago
Verified Customer
Review Source
Mr. Robison Arlington, TX
6 years ago
Reply from Endurance
we are very sorry that you are having a negative experience with our company.
We will have someone reach out to you to try and see how to make it a better one.
May. 5th, 2020
Review Source
Tony Miller MN
4 years ago
John H Kissimmee, FL
5 years ago Edited September 14, 2021
David Bennett Franklin, TN
8 years ago
Verified Customer
Review Source
Ronald Dyson
6 years ago
Reply from Endurance
Thank you so much for taking the time to leave us a rating.
Please reach out to us so we can try to make your experience a better one.
custserv@endurancedirect.com
Customer Experience Department
Oct. 2nd, 2020
Verified Customer
Review Source
Daniel Desaulniers Englewood, FL
6 years ago
Reply from Endurance
I am sorry you did not receive any paperwork.
I will have someone mail it out to you immediately.
Sep. 3rd, 2020
Verified Customer
Review Source
Tracey James Bolingbrook, IL
6 years ago
Reply from Endurance
If you could please respond with more information so we can find you in the system or call in and ask for the Customer Experience Department. We would love to speak to you further about your experiences.
Aug. 4th, 2020
Verified Customer
Review Source
Unknown La Cygne, KS
7 years ago
Verified Customer
Review Source
Sally Coleman
6 years ago Edited September 14, 2021
Reply from Endurance
I want to thank you in advance for addressing your concern with us and if you need further assistance feel free to call in at 833-760-0386 or email us at custserv@endurancedirect.com
We want to be able to see how we can make your experience with us a better one.
Thank You,
Customer Experience Department
Sep. 24th, 2020
Verified Customer
Review Source
Leonardo Givhan
6 years ago
Reply from Endurance
We apologize that you are having such a negative experience with our company.
We will have a representative reach out to you to try and make it an overall better experience.
-Customer Experience Department
Sep. 18th, 2020
Verified Customer
Review Source
Shakera Wilson Wilmington, NC
6 years ago
Reply from Endurance
I apologize that you are having a negative overall experience with our company.
Please give us an email and we will see how we can possibly make your experience a better one.
Custserv@endurancedirect.com
Sep. 9th, 2020
Verified Customer
Review Source
J BELL Charleston, SC
7 years ago
Tim Kinard North Charleston, SC
8 years ago
