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5.8

Overall Score

Author: Kaitlyn Short

LAST UPDATED: February 18th, 2022

In 1986, CARFAX started with the desire to be the authoritative source of information regarding the history of used cars for buyers and sellers. Years later, CARFAX has achieved its vision in North America, with the most comprehensive history report database available for cars and light trucks. 

Millions of consumers visit CARFAX every year to research whether they are in the process of selling or buying a car. A history report can include information like: 

  • Accident indicators—like airbag deployment
  • Estimated mileage driven per year
  • Estimated miles
  • Fleet history—if it was used in a taxi, law enforcement, or rental car fleet
  • Flood damage
  • Hail damage
  • Lemon history 
  • Number of previous owners and length of ownership
  • Odometer problems and readings
  • Open manufacturer recalls
  • Rebuilt 
  • Service history records
  • State emissions inspection results
  • Structural or frame damage
  • Title information—salvaged or junked titles
  • Total loss accident history
  • Warranty coverage information

Over 100,000 data sources, including motor vehicle agencies, police and fire departments, auctions, car rental agencies, and collision repair shops send CARFAX information about used vehicles.

Keep reading for pros and cons, plus CARFAX reviews from real users. 

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The Good

  • Lemon Check Reports
  • CARFAX Buyback Guarantee
  • History-Based Value
  • Great Filter Options
  • Mobile Apps

Lemon Check Reports

Vehicle history reports can be obtained on used cars and trucks from 1981 or later, using the VIN number located on the vehicle in question. The VIN (vehicle identification number) is a 17-digit number is typically found on the side of the driver's door below the steering wheel. 

CARFAX Lemon Check Reports help used car buyers to make smart financial decisions and avoid buying a branded or salvaged titled vehicle for a bad price. 

CARFAX vehicle report fees range from one report for $39.99 to $99.99 for six reports. 

CARFAX Buyback Guarantee

A unique CARFAX guarantee helps used car buyers with peace of mind when it comes to shopping for a pre-owned vehicle. 

If you get a CARFAX vehicle report that doesn’t have a branded title reported, then purchase a car which turns out to have a branded title issued by the Department of Motor Vehicles, then CARFAX may buy back the car for the full purchase price. This is a great way to add value and trust to their service. 

History-Based Value

CARFAX offers a free history-based valuation with your zip code and VIN or license plate number. This valuation takes into account info from the car’s history without making you pay for the full report. While services like Kelley Blue Book take into account the make, model, year, and special features, CARFAX takes into account things like previous use, number of owners, accident history, registration history, and open recalls. 

Great Filter Options

You can search for your next car on CarFax.com, which includes thousands of used and certified pre-owned car listings from local dealerships. Each listing includes a free CARFAX report, so consumers can search and filter results by a number of factors, including details from the vehicle’s history report. You can choose to find a car that has only had one owner or one with no previous accidents. 

Search cars with service records or lease only. Narrow down the results until you get the exact car that fits your needs. Searches are done by your local area with an up to 500-mile radius.

Mobile Apps

You can also use the myCARFAX app on your mobile device to keep track of when you need to have maintenance performed on your car. Use your car's VIN number on the app and pull up service records, schedules for maintenance, and information on recalls. 

CARFAX will even alert you when your car is due to be serviced and help you find a mechanic nearby with suggestions and consumer reviews of each repair shop. 

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The Bad

  • CARFAX Report Pricing
  • Advertising & Sales complaints

CARFAX Report Pricing

While there are lots of free tools for car shoppers to use at carfax.com, vehicle history reports are not free. 

How much do CARFAX reports cost?

  • $39.99 for 1 report
  • $59.99 for 3 reports
  • $99.99 for 6 reports

While you can save money when you purchase multiple reports, unlimited reports are only available for partner dealerships, not for private users. 

Used cars listed for sale with CARFAX all include a free vehicle history report. Additionally, many car dealers and car finder sites provide free reports to car shoppers, including: 

However, many car finders and dealerships offer a free vehicle history report with their shopping service, including the following: 

Advertising & Sales Complaints

The majority of these complaints appear to be with advertising and sales issues and problems with CARFAX's products and services.

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The Bottom Line

CARFAX is the place to go when you want to find out about a car’s history, whether it is a car that you own or a used car that you are looking to buy. When you want to find out what repairs have been done or if it has been in an accident, CARFAX will tell you in a few simple clicks.

Each CARFAX vehicle history report is extremely detailed and the company’s database of more than 17 billion records contains every VIN in the United States. The company’s buyback guarantee helps buyers to have a bit more peace of mind when buying a pre-owned car. 

With CARFAX's mobile app, you can keep your current car properly maintained as well. 

Know what you are getting into with your next vehicle purchase with CarFax.com's products and services today. 

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Star Rating

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4.3

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187 Reviews

Review Breakdown

5 grade

60%

4 grade

26%

3 grade

4%

2 grade

3%

1 grade

7%

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Cam Hall Palmyra, VA

I've either purchased or received a CarFax report on every used car I've ever purchased, and it always makes me feel safer and more confident in my purchase. I didn't appreciate that I couldn't just buy one report for one car reasonably; I had to buy a set of 3 reports (2 of which I didn't end up using and expired). But as a utility for purchasing vehicles and understanding their (known) maintenance history, CarFax has saved me a LOT of headache. Because of CarFax reports, I've dodged 3 different bullets in the form of rebuilt cars, and ended up with vehicles that have lasted far beyond my expectations.

4 years ago Edited January 3, 2022

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Mario Martin Montgomery, TX

When I was in the market for a new or used vehicle there were many competitive ways to search for the best values, but CarFax is probably the best and trustworthy vehicle search resource I used to find the best vehicle value for my purchase...

4 years ago

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Kara Turkson Tallahassee, FL

CarFax is very helpful when searching for a used car. Their CarFax rating is so reliable and is something I look for everytime I have to go car shopping. If a car is listed on their website, you get the CarFax for free, which is nice. The problem with that is not every car will be uploaded to their site, so you may have to pay for the CarFax if you find a vehicle elsewhere.

4 years ago

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Robert Wilson Rockville, MD

I used Carfax when I was shopping for a used car. It was very helpful to me to see information about the cars history beyond what the dealer told me. This extra information gave me confidence that the used car I picked had a clean history with no accidents. The report clearly showed in chronological order all of the past owners maintenance of the car. I was pleased with the CarFax service and would absolutely use it again

6 years ago

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Michelle Rios Ogden, UT

When we were shopping for our next car we used CarFax to help us verify that the cars we were looking at were good, clean cars with no accident history or major mechanical issues. They have a great platform that is easy to use and their customer service was great to deal with. Though we ended up buying a vehicle through a dealership, we would use CarFax again.

6 years ago

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Rommie Bishop III Rexburg, ID

Carfax was great in helping me gain a understanding of what how much I should pay for the Subaru Outback I was looking for in 2019. Paired with Kelley Bluebook, I was pretty confident in the pricing I should expect and was able to find a great deal. They aren't totally comprehensive in their maintenance logs, but that's expected when the owner does self-maintenance or similar things.

6 years ago

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Adam Sokal Warsaw, 14

I used it a few times. The service is good. You can find a lot of useful information in their report, especially if the car is from the US. Just in my opinion their car history reports are too expensive.

4 years ago

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Benita Avant-Carter Fort Lauderdale, FL

Cardiac is good to have as a reminder for services. However all information isn't accurate as far as mileage. Some device centers don't report to them so you will need to update services in car fax that you have completed at non participating service centers

4 years ago

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Dre35 West Valley City, UT

Carfax has been a great resource in looking into the history of all the vehicles we've purchased. The only thing I wish I could see is what type of owners owned the car previously (Personal vs fleet). I think we had to go to the dealership to get that information.

6 years ago

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Poundesk Saratoga Springs, UT

Carfax is the best thing you can use when researching a used car. They have several different payment options that work with anyone's budget. With our last carfax report I found issues that the seller was not disclosing. It gives you a complete vehicle history report. Won't buy another used car without getting a carfax report first.

6 years ago

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Kristiane R Durfey Pleasant Grove, UT

I have used CarFax a couple of different times and I was glad that I did. I found some information about the cars that I was looking into that helped make my decision an whether to buy them or not. Was grateful that I had looked it up.

7 years ago

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Audrey Mitchell Managua, MN

I used CarFax when I am looking for cars near to where I live. They are a trustworthy company and have up to date listings of cars being on sale in multiple locations.

6 years ago

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Danielle Luma Tallahassee, FL

I have used CarFax a few times when shopping for used cars and it honestly helped me pick a safer option for myself. They did a great job disclosing all of the incidents the car had gone through. Love this service.

4 years ago

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Ramona Kiffing Pompano Beach, FL

I loved that Carfax offered me the Carfax and all the cars they had on their website. However, I wish they had more cars on their website because I felt that the options were very limited.

5 years ago

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Jakob barre Norcross, GA

Carfax is easier than even saying Carfax at the dealership trust me when I say this is the best way to find out what has happened to your car is history use this and you won’t regret it.

6 years ago

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ltrain8796 Orem, UT

Used CarFax to purchase my latest car. Seeing the in depth reporting helped me make the most difficult decision of purchasing a vehicle that wasn't gonna be a lemon with hidden problems.

6 years ago

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betsy fowler Lehi, UT

I have used this company on numerous occasions while researching vehicles I was interested in buying. Lots of valuable information including car history on her history registration history and accident history. Very useful.

8 years ago

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Hayley Lambdin Orem, UT

CarFax is a great resource when you are looking for a new car! I will forever use this site! It's well organized and well updated.

8 years ago

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Lindsey Haight Logan, UT

This was a big resource in helping me make the final decisions for buying my first car. All I could afford was a used car and I wanted to know as much about it as possible.

4 years ago

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Brian Cowley Riverton, UT

I like their service. Easy to use website and they have a very simple to read report on the vehicle. It is pretty spendy, but it can still save you on a bad car.

4 years ago

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Dale Howe Logan, UT

Helps me to buy a car with confidence. When making a multi thousand dollar purchase CarFax gives me peace of mind that I'm not making a multi thousand dollar mistake!

5 years ago

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Seth Boudoin Roseland, LA

Shows me all the past histories of old cars and helps compare prices of cars to others in the area. Perfect for helping you find the best deal and quality car.

6 years ago

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Ariel Hattiesburg, MS

This company is very helpful in helping me find a very affordable used or new car. The staff was very friendly and accommodating to my specific wants of a car.

6 years ago

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Justin McMurtrey South Jordan, UT

We use Car Fax for all of your vehicles. It helps us make sure that we are getting a good vehicle and that there are no major issues with the vehicle.

6 years ago

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DAVID HADAWAY Long Beach, MS

Never buy without getting your CarFax. Saved me from getting ripped off by a less then reputable used car dealership. Do your homework and always ask for the CarFax.

6 years ago

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Jon Robinson Riverton, UT

I have never bought a brand new car, so CarFax is very valuable to me. I always do a CarFax prior to purchasing. Helps me sleep a bit better at night.

6 years ago

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Lindsay Norcross, GA

By using Carfax was able to weigh the risk of the car I was thinking about buying. Helped me make an informed decision.

6 years ago

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Jordan Bell Orem, UT

CarFax is a great place to find cars, but also a great place to find prices of cars to give you an idea of what a car should cost.

4 years ago

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Erna Valcin Tallahassee, FL

This service helped me see car faxes on many used cars which was an amazing tool and compared them to what I actually want

5 years ago Edited November 10, 2021

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Randi Nelson Managua, MN

CarFax is such a reliable online website when looking into buying a car. They have up to date info on the latest cars for sale.

6 years ago

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Lori Fletcher Saratoga Springs, UT

We got a great car assuming the carfax was accurate. No problems with it so we are gaining trust with these reports. So far so good!

6 years ago

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Jesse Rice Biloxi, MS

When we were looking for a used truck for our daughter this came in very handy to tell us everything we need to know about the vehicle.

6 years ago

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Bryndie Managua, MN

Love using carfax before a potential car purchase. It’s nice to feel informed and they do a great job covering all their bases

6 years ago

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Jamie Neider Magna, UT

We were happy with the peace of mind having a carfax report provided us when we were recently purchasing our most recent car.

6 years ago

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Seth Managua, MN

I personally haven’t use them a ton but I feel it’s a necessity to use them whenever buying a used car. They provided the best information!

6 years ago

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Juan Beaver, PA

CarFax is always a great tool to use when you are looking to buy a car. It helps you identify if a car has been maintained or had any accidents.

6 years ago

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courtney tennant Salem, VA

Fastest I've ever been able to find out what my car is worth if I were to trade it in.

5 years ago

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Reckholdt Magna, UT

I love checking CarFax before buying a car. It gives me important information I need to make an informed decision.

6 years ago

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Cam McClellan Magna, UT

I enjoyed getting background on the cars I’m looking at. I’m grateful to Carfax for providing this service.

6 years ago

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James McDonald Delbarton, WV

had took get a check on a car I was buying it's really accurate.

6 years ago

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Victoria Carter

I'm just looking to buy a car and I like the deal ratings and car information.

6 years ago

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Keiana Knowles Tallahassee, FL

Used this service when I was looking for my first car, they had a lot of affordable options

5 years ago

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Crystal Logan, UT

We were selling our car by ourselves and having this made the process so much easier

5 years ago

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Customer Saratoga Springs, UT

Such a handy tool to use to make sure our car was legit when we purchased out of state vehicle.

6 years ago

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Makayla Manus Long Beach, MS

CarFax works great. They have so many options to choose from and the cars are really good prices.

6 years ago

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Michael Taylor Long Beach, MS

i've used before....information was very useful in researching a used car's history

6 years ago

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Todd Homitz Evans City, PA

Great site to find out how much your car is worth and to find out the history of used cars.

6 years ago

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Yolanda Queer Shelley, ID

CarFax is an honest website; what you see is what you get.

5 years ago

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L. Fowler Pleasant Grove, UT

This service was very helpful when I was purchasing a car.

8 years ago