Mercury Insurance
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Author: Kaitlyn Short
Mercury Insurance provides business insurance and business auto insurance in addition to auto insurance, home insurance, condo insurance, renters insurance, umbrella insurance, and mechanical protection. The company prides itself on over 45 years of experience and its personal attention to each customer. Mercury’s business insurance covers commercial liability, commercial property, and Business Owners Policies (BOPs).
Top Ranked Companies
The Good
- Good Customer Service
- Customized Protection
- Extra Coverage Options
- Business Vehicle Coverage
Good Customer Service
Mercury provides a 24/7 claims service so customers can submit business insurance claims at any time. The company also makes it a point to assign a dedicated agent to each customer. This personalized service facilitates clear and uncomplicated communication between parties and eliminates the need for customers to explain their situation in detail each time they need assistance.
In the policy shopping process, Mercury agents are helpful in identifying the lowest standalone rate possible as well as multiple policy discounts.
Customized Protection
Policies cover varying amounts of liability protection, medical protection, business income protection, and excess coverage protection. An agent works with each client to determine the appropriate coverage types to include as well as the dollar amounts associated with each, making for a customized policy according to business type and coverage required.
Mercury business insurance policies cover a variety of business types. Common ones include:
- Apartment owners
- Commercial building owners (industrial, retail, and office)
- Metalworkers
- Mini storage
- Office risks
- Print and graphic design businesses
- Retail and service businesses
- Restaurants
- Warehouses
Extra Coverage Options
In addition to the commercial liability, commercial property, and Business Owners Policies, Mercury allows for the following coverage add-ons where needed or desired:
- Building ordinance
- Damage to premises rented to you
- Electronic data processing equipment
- Employee dishonesty
- Glass
- Mechanical breakdown
- Money and securities
- Peak-season
- Professional liability
- Sewer backup
- Signage
- Valuable pagers and accounts receivable
The Bad
- Business Auto Availability Varies
Business Auto Availability Varies
Mercury offers insurance policies for business vehicles within a number of industries including farming, artisan businesses, service contractor, catering, construction, office services, pest control, retail services, sales and marketing professionals, and wholesale businesses. Vehicles covered include passenger vehicles, vans, pickups, SUVs, flatbeds, stake trucks, box trucks, refrigerator trucks, and utility trucks.
However, the company states that coverage for farming equipment specifically (and presumably other vehicle types) may not be available in all states. Specifics regarding availability must be discussed with an agent.
The Bottom Line
In addition to the wide scope and high-quality business insurance coverage it provides, Mercury’s biggest strength is its customer service. Business owners who choose Mercury know they can submit claims and receive help at any time. Another perk is the company’s educational blog with “news you can use” where business owners can get answers to their questions about business insurance. Mercury Insurance demonstrates a dedication to customer knowledge and protection that is hard to beat.
