CoverWallet
Author: Kaitlyn Short
Proudly based in New York City and founded by two tech entrepreneurs, CoverWallet is an up-and-coming leader in the business insurance space. CoverWallet was recognized in 2018 as one of CNBC’s 100 most promising startups.
The Good
- Variety of Insurance Options
- Guides You through the Process
- Easy to Use
Variety of Insurance Options
Most business insurance providers specialize in one area of insurance, but CoverWallet has it all. CoverWallet offers 30 different kinds of insurance to fit your business’s needs. These include common insurances like general liability and workers compensation as well as niche services like cyber liability, inland marine insurance, and medical malpractice. CoverWallet will help you purchase and manage all of your business insurance policies in one place.
Guides You through the Process
If you don’t know exactly what kind of insurance your business should have, CoverWallet will help you find out. As you provide details about your company (its size, the kind of work you do, and where you’re located), CoverWallet will advise you to pick the most helpful insurances in your price range. Though most of CoverWallet’s resources are online, you are also welcome to call a representative with your questions.
Easy to Use
CoverWallet’s website is straightforward and intuitive. CoverWallet avoids jargon and seems to operate with customer experience in mind. It strives to be the simplest way to manage your corporate insurance.
The Bad
- Unresponsive Customer Service
Unresponsive Customer Service
Some customers have complained that CoverWallet’s customer service reps didn’t get back to them when they had questions. This sometimes caused problems with the customers’ quotes and payments.
The Bottom Line
CoverWallet is easy to use, helpful, and part of the future of business insurance. It is informative and mission-driven: to help you “understand, buy, and manage insurance for your business, all online.” Though some customers have had poor experiences with CoverWallet when they’ve had issues with their account, overall CoverWallet seems like a trustworthy and growing company.
