Name: Chase Bank
Rating: 4.1

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Jean Ayers

Never had any problems. Have been banking with them evwr since they took over from Fleet.

8 years ago

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Anna

They are the best I have been with them forever and they always take care of my needs

8 years ago

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ANDREW D MERRITT

THey are powerful in the market, yet they have always provided personal responses

8 years ago

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Samantha Millville, UT

I do not bank with them, but use their credit cards and have had a great experience!

8 years ago

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Natasha Salt Lake City, UT

I lost a lot of money because of fraud that they didn't protect me from, even though I had a protection set up to prevent that. Will never recommend them, or go back to them if it was my only choice.

8 years ago

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Doyal Stewart Salt Lake City, UT

Used Chase briefly, I was not a big fan of all of their minimum requirements. I like my banking to be a lot more simple. I don't want to have to worry about extra fees for random things. I eventually just closed my account.

9 years ago

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Uilani Eke Palo Alto, CA

Chase is great. I especially love how they deal with fraudulent charges. I appreciate that they give you a temp credit and then investigate.

8 years ago

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Martha Sensiba Pinetop-Lakeside, AZ

My husband and I have been customers of Chase Bank for many years. We trust them and they give us good service.

8 years ago

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Mike Liberty Hill, TX

I love chase bank. They have both my personal and business accounts. Would recommend them above anyone.

8 years ago Edited September 14, 2021

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Karina Aguilar Managua, MN

chase bank has helped me through the years and has always provided excellent customer service

6 years ago

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amy sullivan

easy to work with, they watch my credit and I feel protected against fraud.

8 years ago

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Manuel Reyes

Because they always email me to let me know how my account is doing

8 years ago

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Rickf

Easy to find locations and 24 hour service. Mortgage refinance was harder than some banks.

8 years ago

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Duane Earl Mckean

Great bank been with them 20 plus years. Yes no ok great service

8 years ago

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Marie Ries

Service is disappearing, no longer any drive throughs, no longer any notaries, not always an accessible ATM.

8 years ago

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Patrick

Open later then any other bank, have physical locations all over, no bs fees like boa

8 years ago

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Helen Hoch

Staff is excellent, ATMs are easy to use, website is user-friendly

8 years ago

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Robert White

I've never had any problem with them and they have always been courteous!

8 years ago

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Jill Nielsen

They have always been accommodating to me and help me with my home loan

8 years ago

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Sheila Smith

Great service, reliability and was a great company to work for .

8 years ago

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BeverleyLowe

Easy to use online banking app and likewise of handling ATM.

8 years ago

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Rose Hatchett

They always stay on top of everything related to my service and accounts

8 years ago

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Irene G Taylor

They don't charge me on necessary fees like Wells Fargo used to.

8 years ago

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Jean DeNunzio

bank person who helped me with two problems knew just what to do

8 years ago

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Iulia Nedelcu

The only bank I have and planning to have for a long time too

8 years ago

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Damequa C

Love the bank, great customer service, they just don't offer a free checking account

8 years ago

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Raz

Great customer services and assistance when you need them !!

8 years ago

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Rick Kober

lots of banks , however close branches close to me in or town. not convenient to get to for me now.

8 years ago

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Leslie Cowart

Because they took the Drive Thru out. I am over 70 and dont like getting out of car to do transactions

8 years ago

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Amber Sarmiento

Because of their customer service and the way they take a personal interest .

8 years ago

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Debbie Tasnadi

Mostly they do fine but I find they are cutting personal services at their branches

8 years ago

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Robert Salomone

Convenient, friendly, organized and great financial planning.

8 years ago

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Denise H. Mona, UT

I like their credit card service; I have never had any problems with them and their customer service is great.

9 years ago

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Shanna South Jordan, UT

I've bought foreign currency through Chase before. They were timely and helpful

8 years ago

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JRosa Lehi, UT

Ive really enjoyed banking with Chase. My account has no hidden fees and they are great with fraud protection.

8 years ago

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K Robison Layton, UT

Trust worthy bank. Makes loans not as stressful when you have someone to count on in your bank

8 years ago

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Sarah lawson Managua, MN

Chase did not want to work with me in opening a new account for my business and the worker was very rude

6 years ago

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JS

As a Chase private client they made it extremely difficult to transfer my brokerage account into Chase from a national broker

6 years ago

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Jim Irwin

Customer service is excellent. Hold times are quite short by comparison

8 years ago

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David C Morrow

great customer service and easy web site

8 years ago

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3

They are all about customer service great service

8 years ago

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Howard Friedman

service and ability for quick decisions

8 years ago

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Pamcakes

Very helpful with questions and great customer service

8 years ago

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Kip Fowler Pleasant Grove, UT

I have used Chase Bank for business accounts and they have been a reliable company to work with.

8 years ago

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Donna Linhart DeSoto, TX

It is next to impossible to get an actual person on the phone, there is no notary available, usually only 1 teller

8 years ago

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Ellen Fort Lauderdale, FL

It Is a good bank in terms of customer service, but it has too many fees.

8 years ago

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Michael A Richards

They financially target the poor with lower bank accounts, with charges that the financially well off don't receive

8 years ago

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Dave Merrill

Always helpful and friendly. Efficient.

8 years ago

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Leonard Matlaw

Great premium and excellent service based on a recent claim

8 years ago

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Ricardo Gonzalez

Great customer service and great online service

8 years ago