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Author: Kalicia Bateman

LAST UPDATED: January 26th, 2022

Top Ranked Companies

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The Good

  • Website organization
  • Gift registry
  • Returns

Website Organization

The site is very easily organized, allowing main categories searches to be narrowed down effortlessly on criteria such as color, brand and color. This allows guests to the site to easily pinpoint that perfect yellow onesie, for example.

Gift Registry

Setting up a gift registry can be done through this site, and friends and family of the expectant parents can purchase items from the registry through the site as well. Referring a friend to the registry has its' rewards; if your friend signs up from your invitation, expect a $25 discount off an in-store purchase of $100 or more.

Returns

Returning an item sounds pretty hassle-free, according to the company's policy. With every online purchase, a pre-paid return shipping label is included. For instant trades or returns, an online purchase can be returned to any store location. If a pre-paid shipping label needs to be requested, customer service reps will send one to you upon request. All in all, the return policies seem be very hassle-free.
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The Bottom Line

With everything baby-related right at your fingertips, this site is too good to pass up. Gift cards can be ordered online, as well as the creation of a baby registry. An organized search will save searchers time, allowing the perfect item to be found effortlessly and quickly. There have been less than 10 complaints listed with the company in the past three years, but have all been closed. The website allows browsing of virtually any item sought, and the return policies appear to be a stress-free activity. Buybuy Baby has our vote for an outstanding shopping website experience.
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Star Rating

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4.2

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35 Reviews

Review Breakdown

5 grade

37%

4 grade

46%

3 grade

14%

2 grade

0%

1 grade

3%

Sentiment Criteria

Value

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Quality

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Service

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Trustworthiness

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Cassidy Gundersen Orem, UT

I was surprised at the options that buybuybaby had! You could probably get all of your needs for your baby at one place. And all of the options were good quality things too. The prices weren’t terrible, but they also weren’t great. If it was cheaper- I would be more inclined to shop there often.

8 years ago

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Mandi Smith American Fork, UT

buybuyBaby doesn't just have things for the babies, it has so many items for the moms as well. But buybuyBaby doesn't have very great online service pr costumer service believe it or not.

6 years ago

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Jamie Neider Kaysville, UT

I was trying to find a particular brand of baby stroller and Buy Buy Baby didn't carry it. They were good to help me track it down online. Didn't end up buying through them.

6 years ago

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Amy Boren American Fork, UT

I bought a baby gift at this store and a gift card. The prices looked the same as toys r us but they had a lot of inventory that was fun to look through.

7 years ago

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Nicole Sohm Herriman, UT

They have good products but are ridiculously expensive! I never shop here unless they have something I can’t find anywhere else.

6 years ago