Name: Allstate Auto Insurance
Rating: 4.2

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NikhilW Alpharetta, GA

Haven't filed a claim and I mostly work out of home but still saw premiums go up. The agent (dean b) seems out of touch with reality and competition. It takes 15 mins to switch...

6 years ago

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Nicole Richman Pearland, TX

I've gotten multiple quotes from Allstate for homeowners, car, and life insurance. They aren't the cheapest, but as a big name company, their customer service is probably better.

6 years ago

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Bret Norton Thatcher, AZ

Great company. Great customer service. Have been treated very well. The few times we needed to make a claim we were treated professionally and the claims were handled quickly and fairly. Very impressed.

6 years ago

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April Jones Tremonton, UT

They were so easy to work with for our accident insurance. And the check was written, mailed and received (both times) I’m under a week of submitting the claim!

6 years ago

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Jennifer Wilson Pleasant Grove, UT

We had two accidents that were not our fault. Allstate was so great to work with in getting our vehicles fixed and the payments taken care of. Very happy!

6 years ago

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Maryann Renteria (Mckrae) Riverton, UT

Great insurance plans for auto and home. Customizable to fit any budget. Accident forgiveness plans make having Any type of driver in the plan a cinch.

6 years ago

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Aidan Keogh Ogden, UT

Our experience with Allstate has been good. They have been quick to help and easy to contact. We have been concerned as of late of the constant increase in price despite our good driving records.

6 years ago

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Cim Carver Cheyenne, WY

We have been All State customers for over 20 years. We feel that we’ve been treated well and our agent has been good to work with. Of course, we’ve never filed a claim so we’ve made them a lot of money.

6 years ago

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Katie Carver Cheyenne, WY

We recently filed a claim with Allstate and they were very helpful. The adjustor came out within a couple days and we were able to resolve things quickly.

6 years ago

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Angelina Hamilton Gulfport, MS

Got a quote from here and it was going to be double what I am paying now. Customer service was very helpful with going through all the options I needed and didn’t need. They do have liability coverage and full coverage available. They just were not able to compare rates that I currently am paying. I will not be choosing this company I to switch to.

6 years ago

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Ryan R Warrendale, PA

I have Allstate for Auto & Renter and the prices and services has been great. Needed something changed on my Auto. Called and the switched it right away.

6 years ago

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Brittany Stewart Oakley, UT

Always have had a great experience. I went from Geico to Allstate very easily, and the employees were very helpful during the transition. The rates are low, and they have a great program for payment.

6 years ago

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Alyssa Boren American Fork, UT

I like that they have bundles where you can get auto, homeowners, and personal umbrella insurance at the same place. They are good at explaining things and answering my questions.

7 years ago

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Olivia LeBaron Delta, UT

I like Allstate a lot. I’ve used them for years. They have good rates, excellent cutomer service and they take care of me; they don’t try to get out of paying for claims.

7 years ago

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Dean Ogden, UT

We were never to happy with our Allstate policy before we ended up cancelling it. It was very expensive and we had quite a hassle when it came to a minor fender bender. Customer service and the agents are great. It didn't however offset the cost and headache.

7 years ago

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S Suguturaga Orem, UT

I have dealt with a local agent for years and he as been very professional and easy to work with. Sometimes the premium may not be as competitive but the rapport with a good agent is hard to replace.

7 years ago

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Virginia Rosenthal Pleasant Grove, UT

I have been with Allstate for over 15 years now. Luckily I have not been in an accident and have not had to submit a claim. I do love their online bill pay and reminder system. It makes paying our bills easy.

7 years ago

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Cayla robinson Sandy, UT

Allstate has helped me through the worst car accidents and they were affordable! I love the service and the staff there! They are very helpful when it comes to money and saving it ! Recommend !

7 years ago

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Shawn American Fork, UT

Farmers insurance is easy to work with had a great experience working with her agents when there was an accident and had to make a claim they paid out quickly and very fairly.

7 years ago

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Melanie Curtis Pleasant Grove, UT

We had Allstate for our car insurance for many years, including the worst car accident of our married life. Our little Hyundai Excel ended up getting totaled, and I had to go through a lot of physical therapy. Allstate did fine, eventually we left them because we found lower premiums with Progressive.

7 years ago

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Dylan Curtis Pleasant Grove, UT

Had AllState for years, they were our provider when we had our most serious car accident. We enjoyed their service, until we got a rate quote that was much lower from Progressive.

7 years ago

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Tyra Crockett American Fork, UT

I have been an Allstate customer for over 20 years. They handle my home and auto insurance. They have been very easy to work with during moves across states and the rates and service are always top notch.

8 years ago

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wanda Saint George, UT

my payment was not processed on time and my vehicle was not covered. i didn't find this out until i was pulled over due to one of my rear lights wasn't working. i was so shocked when i was told my vehicle is not covered. i was so upset and called Allstate immediately. i was on hold for ever, then transferred to the right department, put on hold again for 20 mins. i spoke to 3 agents who couldn't tell me what happened. finally someone called back and said i didn't make a payment on time. i called my bank and they verified that my check was cleared a 9 days before the due date. no one apologized to me they put blame on me and didn't care that i was driving around with NO coverage. that was the last time i did business with Allstate Auto Insurance.

8 years ago

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Tom Walker Georgetown, KY

I have had Allstate for many years and they have always been available to help ona claim or give information on coverage's that I need and coverage's that I do not need.

8 years ago

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Heather Walker Saratoga Springs, UT

Great rates and took a lot to find equal coverage with lower rates. Many of the insurance agents that we dealt with locally were difficult to get a hold of but always returned our calls in a reasonable time frame.

8 years ago

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Luke Swierczynski Troy, MI

Seem to always be the highest quote whenever I shop for coverage which I do every year. I have no experience with them but they never seem to offer a competitive price.

4 years ago

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Wendy Park City, UT

We have a great Allstate agent! He is very knowledgeable and we feel he has our best interest in mind.

5 years ago

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Raymond Larson III Iowa City, IA

Great service! Very friendly and reasonable and feel like the people of the company try to provide excellent service!

6 years ago

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chucks

I had an excellent experience with this company until like was unable to get a hold of the agent for over 2 1/2 weeks.

6 years ago

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Robert J. Vaites

They are always helpful and if they are not sure about something they will check and call me back in no time.

6 years ago

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Mickey Mangum Long Beach, MS

I have used Allstate several times. All claims were settled quickly and the customer service was great. I never had a negative issue with them.

6 years ago

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joyce tucker Sarasota, FL

Just got rearended. Allstate had car fixed and back in my hands within 12 days. Reimbursed decuctible within 3 days.

7 years ago

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David Cordeiro Rome, GA

not sure what they could improve on, but I just switched to them because they're saving me $500 every 6 months

7 years ago

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Diane Kretser Albany, NY

My agent and the office are always available to answer questions. They were right by my side during a car accident.

8 years ago

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John Nelson

Had them for 33 years. Policy premium kept escalating. Nationwide got me better coverage for litteraly half the amount Allstate was gouging me for, and it has stayed virtually the same price.

8 years ago

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HILTON LOTERO

RELIABILITY. My agent is always there for me. He takes time to explain and makes sure I understand.

8 years ago

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Cambraia

No matter it seems to be the most expensive one it is a peace of mind and they are very caring about their customers

8 years ago

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James

Excellent Service from my Local Agent and Any time i have had to contact their Customer Service Dept.

8 years ago

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Janine

They are helpful but a bit expensive. I ended up switching to American Family Insurance which is cheaper, probably because it is a local company

8 years ago

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Tom Kosky

i've had them for years.the rates are good and my local agent is great.after sandy they treated me well.

8 years ago

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Kati Biren

I haven't had to deal with them in an accident situation so I'm leaving off the last star, but I'm happy with the rates and service

8 years ago

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Ron Smith

I was hit by another driver who admitted fault and was not found at fault by the police, but Allstate still said I was at fault, paid for the other drivers repairs and then doubled my rates two months later. I found another company to give my business too and got a better rate for my good driving record.

8 years ago

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Ken South Jordan, UT

Allstate provides poor customer service. I was a customer for 7 years and they treated my horribly when my car was hit on the side of the road (parked). They more than doubled my deductible for a reason that I could not understand. I told them I was leaving their company. They didn't even respond to my complaint. This is a bad company.

8 years ago

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Joshua Stewart Salt Lake City, UT

While the price may not be the cheapest, the many discounts help to offset that. And that's appreciated.

9 years ago

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Caroline Fowler Little Rock, AR

I had Allstate for many years and was denied a roof claim multiple times when contractors had verified that I had hail damage. Friends told me that Allstate was known for denying roof claims. I switched insurances and the new company approved the new roof.

4 years ago

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Brett Schiftner Weatherford, TX

I once hand an accident with someone insured with Allstate and they were a little tough to deal with. They made it difficult for me to get my car repaired the way I thought it should be.

4 years ago

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Spookybettle74 Carl Junction, MO

My agent is awesome!! I wish I found him sooner. I will be with them for a long time. Their prices and coverage is what I want and need.

4 years ago

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Krista Griffith Tulsa, OK

I have been with Allstate since 2003. They are always helpful, kind, and responsive. They treat me like a member of the family, in a good way.

4 years ago

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Brittney Love

Worst company I have ever dealt with please do not waste time this company charges for ever little thing instead of things being included in your policy if you want a rental car in case of emergencies you’ll have to pay extra for roadside assistance rental car service at the end it’s not worth it you can find a better company that has these things included into the price you’ll pay monthly for car insurance I did like geico very nice company

4 years ago

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tiffany tillery Norfolk, VA

I have allstate auto and rental insurance for 2years and they are such a good company great option and wonderful customer service!!

5 years ago