Quick Heal

Author: Jenna Vasquez

Quick Heal was founded in 1993 and is based in India. Quick Heal is incorporated and/or registered in and has field offices and employees in India, the United States, Japan, UAE and Kenya. Support for Quick Heal products is available over the phone or via email. All support requests are routed to one’s native country, so there is but a negligible delay in receiving a response.

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The Good

• Variety of options
• Parental controls
• Protection for tablets

Pricing

• For each of their products, Quick Heal offers a Free 30-Day trial.
• Pricing for multiple users (available for Windows only) is very reasonable, often below the cost of similar products by competition.

Variety

• Quick Heal Products for Windows work with older operating systems.
• Protection is available for Mac, Android and servers.

Parental Controls

• Effective and customizable parental controls for family browsing. This protection is tied to users on a system, so it can be tailored to each account as parents see fit.
• Parents can limit and set time curfews for their children via the parental control

Innovative Protection for Tablets

• Quick Heal protection is available for Android devices.
• Parental Controls are available for mobile devices.
• Speed up tablet performance as well as keep track of network data usage.

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The Bad

• Not great for phishing
• Lack of independent testing

During the software's test by PCMag, the software performed badly in detecting phishing attempts and sites. The tester contacted Quick Heal and was informed that the software was not designed to protect in this capacity, causing test results to be adjusted to account for this issue. However, on Quick Heal's site, there are specific references to their anti-phishing protection. This discrepancy cannot be explained and company representatives did not respond to queries about whether this protection had been added during the four months since the PCMag review in January, 2015. Quick Heal's lack of independent testing and certifications make it difficult to determine the quality of the software. There are several conflicting reports as to the efficacy of the software.

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The Bottom Line

With the quantity of products available which scored higher or are certified by multiple independent labs, it is difficult to endorse the software. There is not enough information from independent sources to adequately compare their products. Company representatives, while quick to respond to reviewers' questions about discrepancies between the website and the editor of PCMag, and the responses received were taken as copy/pastes from their website. Quick Heal's detection rates were well below the industry's average, making a purchase one that would not necessarily protect one's system independently. One would be better to look elsewhere for a different anti-virus software.