KromTech MacKeeper

Author: Jenna Vasquez

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The Good

• Great features
• 24/7 support

MacKeeper boasts an impressive suite of features, including:

• Internet Security
• Anti-Theft
• Fast Clean-up
• Duplicates Folder
• Update Tracker
• Backup
• Files Recovery
• Disk Usage
• Data Encrypter
• Default Apps
• Shredder
• Files Finder
• Human Assistance
• Login Items
• Smart Uninstaller
• Geek on Demand

Additionally, the company offers 24/7 support for its customers. Anecdotal evidence suggests that the interface and chat-based help features are some of the easiest for non-techies to master. The program's interface is simple, clean and easy to use.

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The Bad

• Possible issues with certification
• No discounts for multiple licenses
• More expensive than competitors

There are many reasons that selecting security software from Kromtech might not be a good choice. The lab tests for the software are unimpressive and the software scored poorly in real-world tests. While the software is certified by West Coast Labs and the ISCA, it is important to note that in order to be certified, companies must pay the lab. There are reports to suggest that this payment "helps" companies become certified. Kromtech does not offer discounts for multiple licenses. They do not have an extended subscription plan for those purchasing multiple years' protection at a discount. MacKeeper protection is significantly more expensive than the competitors. Apple support forums are filled with complaints about MacKeeper and the changes which it makes to their system. Many users report losing photos or other files after installing the program, some going as far as to call MacKeeper malware.

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The Bottom Line

Although Kromtech MacKeeper is taking steps to rehabilitate its image, recent independent and real-world tests from AV Comparatives show the software still isn't where it needs to be for us to recommend them. The company wants to showcase information from the software when it was previously owned by Zeobit, but without all of the complaints which drove the company out of business. The selection of products which have been proven effective in computer security at better or comparable prices is significant, and one can easily find another solution to keep their data safe.